Backlog: Product updates, Customer stories, and Insights | 2026 Cuspera

Backlog helped Piestar, a Kansas-based software company, improve project visibility and team alignment. Before Backlog, Piestar struggled with tracking tasks and bug reports, leading to missed issues... and delays. After adopting Backlog, the team streamlined sprint planning, task tracking, and bug reporting. Features like customizable statuses, ticket linking, and a built-in wiki made workflows easier. Piestar saw faster releases, better bug reporting, and improved cross-team coordination.
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Droisys Inc. is a fast-growing IT services company with over 300 employees in the US and India. They struggled to manage complex projects and coordinate teams across time zones. They chose Backlog fo...r its easy-to-use features and simple interface. Backlog helped them track tasks, manage deadlines, and reduce reliance on emails and spreadsheets. The platform improved productivity and made it easier to communicate and manage projects. Droisys now uses Backlog to keep all teams aligned and make better management decisions.
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Backlog helped Codewave, an Indian software services company, improve project management during the shift to remote work. Codewave needed a flexible, affordable tool to track bugs, manage code, and b...oost transparency with clients. Backlog replaced costly, unreliable tools and enabled real-time project visibility. The platform's flexibility, automation, and Kanban view improved workflow, reduced tool switching, and made onboarding easy. Codewave now delivers better client communication and efficient project tracking with Backlog.
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Cacoo helped Cloudpack cut project costs by replacing expensive diagramming tools. Before Cacoo, Cloudpack struggled with version control and sharing diagrams with clients. Cacoo made it easy for eve...ryone to draw, collaborate, and share diagrams. The revision history feature improved quality control. Cloudpack no longer needed costly software like Adobe Illustrator. Cacoo for Business added extra security for sharing and permissions.
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Backlog helped LucidiTV manage tasks across their software development life cycle. The team used Backlog to track responsibilities, communicate, and break down work with subtasking. They also used Ba...cklog for source code version control and client collaboration. LucidiTV saw a 3X increase in productivity after switching from spreadsheets to Backlog. The platform made project management clear and improved both internal and client workflows.
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Backlog helped PiraGo, a Vietnam-based IT and software consulting company, improve project management and service quality. The team used Backlog for task management, bug tracking, and communication, ...leading to better workload management and efficiency. Custom fields enabled detailed bug tracking and quality control. PiraGo saw improved project planning, resource allocation, and client communication. The company won consecutive IT Outsourcing awards and launched a new service, showing clear business growth from using Backlog.
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