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Compare Avaya Aura Platform vs Smart PBX

Failure Risk Guidance Security Report ?

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Comparison Summary

For Avaya Aura Platform vs Smart PBX comparison, Our AI algorithm looked at 2018 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Avaya Aura Platform and Smart PBX to solve their respective business needs.

logo Avaya Aura Platform

Focus area

  • helpdesk management
  • Sales call management With Phone calls

Avaya Aura Platform is better than Smart PBX for

logo Smart PBX

Focus area

  • sales call management
  • Communication management With Phone calls and Text sms and Video and Chat and E mail

Smart PBX is better than Avaya Aura Platform for

About

Immersive collaboration and video conferencing software with co-browsing, scree-sharing and more

Smart PBX | Virtual Phone System | Smart Choice US

Financials

Private

Business Need

Total Processes
(we found evidences for)

24

19

Total Goals
(we found evidences for)

1

2

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (5)

sales call management

Read Reviews (33)

Read Reviews (61)

call recording

Read Reviews (16)

Read Reviews (60)

collaboration

Read Reviews (23)

Read Reviews (19)

contact list management

Read Reviews (14)

Read Reviews (8)

contacts history

Read Reviews (3)

Read Reviews (8)

creating contact list

Read Reviews (0)

Read Reviews (0)

social media management

Read Reviews (0)

Read Reviews (0)

social media analytics

Read Reviews (0)

Read Reviews (0)

engagement management

Read Reviews (10)

Read Reviews (1)

engaging and following up

Read Reviews (4)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (21)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (0)

sending & publishing communications

Read Reviews (1)

Read Reviews (20)

content management

Read Reviews (2)

Read Reviews (6)

content sharing

Read Reviews (2)

Read Reviews (6)

sales document management

Read Reviews (2)

Read Reviews (4)

contract management

Read Reviews (2)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (1)

campaign management

Read Reviews (0)

Read Reviews (0)

rating and review management

Read Reviews (0)

Read Reviews (0)

customer case management

Read Reviews (0)

Read Reviews (0)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

revenue cycle management

Read Reviews (0)

Read Reviews (1)

training & onboarding

Read Reviews (0)

Read Reviews (1)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Improve internal communications

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • text SMS

  • video

  • chat

  • offline

  • e-mail

  • events

  • trade shows

  • website

  • on premises

  • mass media

  • television

  • See 9 more

  • phone calls

  • text SMS

  • video

  • chat

  • offline

  • e-mail

  • events

  • trade shows

  • website

  • on premises

  • mass media

  • television

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting