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Compare Avaya Aura Platform vs Smart PBX

Comparison Summary

For Avaya Aura Platform vs Smart PBX comparison, Our AI algorithm looked at 2018 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Avaya Aura Platform and Smart PBX to solve their respective business needs.

logo Avaya Aura Platform

Focus area

  • helpdesk management
  • Sales call management With Phone calls

Avaya Aura Platform is better than Smart PBX for

logo Smart PBX

Focus area

  • sales call management
  • Communication management With Phone calls and Text sms and Video and Chat and E mail

Smart PBX is better than Avaya Aura Platform for

About

Immersive collaboration and video conferencing software with co-browsing, scree-sharing and more

Smart PBX | Virtual Phone System | Smart Choice US

Financials

Private

Business Need

Total Processes
(we found evidences for)

24

19

Total Goals
(we found evidences for)

1

2

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management



contact list management

creating contact list


social media management

social media analytics


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


content management


sales document management

contract management

proposal & quote management


campaign management


rating and review management


customer case management




lead qualification: technographic


lead qualification

lead qualification: technographic


revenue cycle management


training & onboarding


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve internal communications

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • text SMS

  • video

  • chat

  • offline

  • e-mail

  • events

  • trade shows

  • website

  • on premises

  • mass media

  • television

  • See 9 more
  • phone calls

  • text SMS

  • video

  • chat

  • offline

  • e-mail

  • events

  • trade shows

  • website

  • on premises

  • mass media

  • television

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting