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Compare Affinio vs PeerSpot (formerly IT Central Station)

Comparison Summary

For Affinio vs PeerSpot (formerly IT Central Station) comparison, Our AI algorithm looked at 2054 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Affinio and PeerSpot (formerly IT Central Station) to solve their respective business needs.

Pros and cons of Affinio and PeerSpot (formerly IT Central Station)

Affinio is more suited to businesses that require Engagement Management with Social Media and Social Media Management with Social Media where as PeerSpot (formerly IT Central Station) is focused towards Rating And Review Management and Social Media Management with Social Media .

logo Affinio

Focus area

Software Failure Risk

  • medium

logo PeerSpot (formerly IT Central Station)

Focus area

Software Failure Risk

  • low

About

Segment, Analyze, and Understand Any Audience

Buying Intelligence for Enterprise Technology

Age

2011

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

54

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media



segmentation and targeting


loyalty management

identify target customers


communication management

sending & publishing communications


content management


lifetime value management


competitive intelligence



influencer marketing







generation of new leads


lead qualification


customer feedback management


social media marketing



rating and review management


proposal & quote management


contract management


sales document management

proposal & quote management

contract management



training & onboarding


products & pricelist management


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • Launch new products

  • See 4 more
  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Establish thought leadership

  • Launch new products

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • social media

  • LinkedIn

  • mobile

  • video

  • mobile app

  • review sites

  • website

  • chat

  • phone calls

  • e-mail

  • text SMS

  • Amazon

  • offline

  • on premises

  • mass media

  • television

  • games

  • print media

  • newspaper

  • point of sale

  • See 17 more
  • social media

  • LinkedIn

  • mobile

  • video

  • mobile app

  • review sites

  • website

  • chat

  • phone calls

  • e-mail

  • text SMS

  • Amazon

  • offline

  • on premises

  • mass media

  • television

  • games

  • print media

  • newspaper

  • point of sale

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting