Capterra Overview
Capterra is a marketing data intelligence platform that helps to search, compare, and choose the right software for the businesses. It helps to acquire customers.
Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.
Its features include providing popular software categories, boost productivity with guides and resources, ability to search and filter product reviews depending on requirements, and so on.
Cuspera Reviews
99 buyers and buying teams have used Cuspera to assess how well Capterra solved their Marketing Data Intelligence needs. Cuspera uses 2903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Capterra.
Use Cases
Peers recommend Rating And Review Management , Loyalty Management , Engagement Management , as the business use cases that they have been most satisfied while using Capterra.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management with Review Sites and Website |
3.64/5 ★ |
"...Capterra ranks technology providers based on a company s customers, reviews and social presence...." Capterra ranks SPS as the #1 Most Popular EDI Provider for third consecutive year |
| Loyalty Management |
4.97/5 ★ |
"...Features Drag-and-Drop Automation, Post-Purchase Campaigns, Cart Abandonment Reminders, VIP and Loyalty Programs, Precise Segmentation...." The 10 Best eCommerce Marketing Automation Software Tools |
| customise loyalty program |
4.22/5 ★ |
"...As a family-owned business, we know the importance of customer loyalty...." 18 Customer Loyalty Program Software Options For Your Business |
| identify target customers |
4.13/5 ★ |
"...I also like how you can remotely add stamps to a customer s digital card directly from the web and the targeted location-based push notifications that allow us to target nearby customers and entice them to stop by...." 18 Customer Loyalty Program Software Options For Your Business |
| Engagement Management |
4.93/5 ★ |
".../leads on my behalf without any issues such as; Top Producer, Follow-Up-Boss, Pro Agent Website, etc., and only my emails from LionDesk end up in the clients spam or junk email folders. ..." What s The Most Popular Real Estate CRM? |
| engaging and following up |
4.93/5 ★ |
"...Not only is a long-time customer gushing over the quality of Marketing 360 s service, but the company itself is responding in a way that further validates its culture of close engagement with customers. ..." 4 Ways to Leverage Positive Reviews for Your Software Business |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management with Review Sites and Website |
3.64/5 ★ |
"...Capterra ranks technology providers based on a company s customers, reviews and social presence...." Capterra ranks SPS as the #1 Most Popular EDI Provider for third consecutive year |
|
| Loyalty Management |
4.97/5 ★ |
"...Features Drag-and-Drop Automation, Post-Purchase Campaigns, Cart Abandonment Reminders, VIP and Loyalty Programs, Precise Segmentation...." The 10 Best eCommerce Marketing Automation Software Tools |
|
| customise loyalty program |
4.97/5 ★ |
| identify target customers |
4.97/5 ★ |
| Engagement Management |
4.93/5 ★ |
".../leads on my behalf without any issues such as; Top Producer, Follow-Up-Boss, Pro Agent Website, etc., and only my emails from LionDesk end up in the clients spam or junk email folders. ..." What s The Most Popular Real Estate CRM? |
|
| engaging and following up |
4.93/5 ★ |
70+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2903 insights from peers and experts to help you assess how these Capterra use cases fit your Marketing Data Intelligence needs.
Frequently Asked Questions(FAQ)
for Capterra
What is Capterra?
What is Capterra used for?
What are the top features of Capterra?
Who uses Capterra?
What are Capterra alternatives?
Where is Capterra located?
Popular Business Setting
for Capterra
Top Industries
- Internet
- Computer Software
- Food & Beverages
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Capterra to Enhance customer relationships and Acquire customers
Capterra Alternatives
Peer and Expert Opinion on Features
for Capterra
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (89) |
| Personalization | Read Reviews (49) |
| Gamification | Read Reviews (41) |
| Rewards | Read Reviews (35) |
| Dashboard | Read Reviews (26) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (89) |
| Personalization | Read Reviews (49) |
| Gamification | Read Reviews (41) |
| Rewards | Read Reviews (35) |
| Dashboard | Read Reviews (26) |
IT and Other Capabilities
for Capterra
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (240) |
| Data Export | Read Reviews (94) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (240) |
| Data Export | Read Reviews (94) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (54) |
| Email Support | Read Reviews (35) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (54) |
| Email Support | Read Reviews (35) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (142) |
| Custom Reports | Read Reviews (352) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (142) |
| Custom Reports | Read Reviews (352) |
Software Failure Risk Guidance
?for Capterra
Overall Risk Meter
Top Failure Risks for Capterra
Vendor Profile Details
Company Name
Capterra
Company Website
https://www.capterra.com/HQ Location
Arlington, VA 22203, US
Employees
51-200
Social
Financials
M&A
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