Capterra Overview

Capterra is a marketing data intelligence platform that helps to search, compare, and choose the right software for the businesses. It helps to acquire customers.

Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.

Its features include providing popular software categories, boost productivity with guides and resources, ability to search and filter product reviews depending on requirements, and so on.

Cuspera Reviews

99 buyers and buying teams have used Cuspera to assess how well Capterra solved their Marketing Data Intelligence needs. Cuspera uses 2903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Capterra.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Launch New Products
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Manage Risk
  • Establish Thought Leadership
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Loyalty Management , Engagement Management , as the business use cases that they have been most satisfied while using Capterra.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management with Review Sites and Website

3.64/5

Read Reviews (110)

"...Capterra ranks technology providers based on a company s customers, reviews and social presence...." Capterra ranks SPS as the #1 Most Popular EDI Provider for third consecutive year
Loyalty Management

4.97/5

Read Reviews (66)

"...Features Drag-and-Drop Automation, Post-Purchase Campaigns, Cart Abandonment Reminders, VIP and Loyalty Programs, Precise Segmentation...." The 10 Best eCommerce Marketing Automation Software Tools
customise loyalty program

4.22/5

Read Reviews (5)

"...As a family-owned business, we know the importance of customer loyalty...."
identify target customers

4.13/5

Read Reviews (2)

"...I also like how you can remotely add stamps to a customer s digital card directly from the web and the targeted location-based push notifications that allow us to target nearby customers and entice them to stop by...."
Engagement Management

4.93/5

Read Reviews (64)

".../leads on my behalf without any issues such as; Top Producer, Follow-Up-Boss, Pro Agent Website, etc., and only my emails from LionDesk end up in the clients spam or junk email folders. ..." What s The Most Popular Real Estate CRM?
engaging and following up

4.93/5

Read Reviews (49)

"...Not only is a long-time customer gushing over the quality of Marketing 360 s service, but the company itself is responding in a way that further validates its culture of close engagement with customers. ..."
PEER EXPERIENCES
Rating And Review Management with Review Sites and Website

3.64/5

Read Reviews (110)

"...Capterra ranks technology providers based on a company s customers, reviews and social presence...." Capterra ranks SPS as the #1 Most Popular EDI Provider for third consecutive year
Loyalty Management

4.97/5

Read Reviews (66)

"...Features Drag-and-Drop Automation, Post-Purchase Campaigns, Cart Abandonment Reminders, VIP and Loyalty Programs, Precise Segmentation...." The 10 Best eCommerce Marketing Automation Software Tools
customise loyalty program

4.97/5

Read Reviews (5)

identify target customers

4.97/5

Read Reviews (2)

Engagement Management

4.93/5

Read Reviews (64)

".../leads on my behalf without any issues such as; Top Producer, Follow-Up-Boss, Pro Agent Website, etc., and only my emails from LionDesk end up in the clients spam or junk email folders. ..." What s The Most Popular Real Estate CRM?
engaging and following up

4.93/5

Read Reviews (49)

70+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2903 insights from peers and experts to help you assess how these Capterra use cases fit your Marketing Data Intelligence needs.

Frequently Asked Questions(FAQ)

for Capterra

What is Capterra?

Capterra is a marketing data intelligence platform that helps to search, compare, and choose the right software for the businesses. It helps to acquire customers.

What is Capterra used for?

Capterra is a Marketing Data Intelligence Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Rating And Review Management, Loyalty Management and Engagement Management .

What are the top features of Capterra?

Feedback surveys, Personalization and Gamification are some of the top features of Capterra.

Who uses Capterra?

Capterra is used by Internet, Computer Software and Food & Beverages among other industries.

What are Capterra alternatives?

GetApp, TrustRadius, Forrester Analytics and Similarweb are popular alternatives for Capterra.

Where is Capterra located?

Capterra is headquartered at Arlington, VA 22203, US.

Popular Business Setting

for Capterra

Top Industries

  • Internet
  • Computer Software
  • Food & Beverages

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Capterra to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Capterra

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.75/5

Read Reviews (89)
Personalization

4.65/5

Read Reviews (49)
Gamification

4.73/5

Read Reviews (41)
Rewards

4.71/5

Read Reviews (35)
Dashboard

4.26/5

Read Reviews (26)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.75/5

Read Reviews (89)
Personalization

4.65/5

Read Reviews (49)
Gamification

4.73/5

Read Reviews (41)
Rewards

4.71/5

Read Reviews (35)
Dashboard

4.26/5

Read Reviews (26)

IT and Other Capabilities

for Capterra

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.39/5

Read Reviews (240)
Data Export

4.19/5

Read Reviews (94)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.39/5

Read Reviews (240)
Data Export

4.19/5

Read Reviews (94)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5

Read Reviews (54)
Email Support

4.57/5

Read Reviews (35)
Phone Support

4.49/5

Read Reviews (38)
24/7 Support

4.18/5

Read Reviews (300)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5

Read Reviews (54)
Email Support

4.57/5

Read Reviews (35)
Phone Support

4.49/5

Read Reviews (38)
24/7 Support

4.18/5

Read Reviews (300)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.50/5

Read Reviews (31)
Analytics

4.51/5

Read Reviews (142)
Custom Reports

4.26/5

Read Reviews (352)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.50/5

Read Reviews (31)
Analytics

4.51/5

Read Reviews (142)
Custom Reports

4.26/5

Read Reviews (352)

Software Failure Risk Guidance

?

for Capterra

Overall Risk Meter

Low Medium High

Top Failure Risks for Capterra

Vendor Profile Details

Company Name

Capterra

Company Website

https://www.capterra.com/

HQ Location

Arlington, VA 22203, US

Employees

51-200

Social

Financials

M&A