Comparison Summary
This comparison report of 8x8 Business Phone vs. VCC Live® is based on a specific set of business needs and context. The comparison uses 2304 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Business Phone and VCC Live®
8x8 Business Phone, VCC Live®, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
VCC Live® focuses on Helpdesk Management with Phone Calls, Engagement Management with Phone Calls, Advertisement with Website, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Powerful cloud business phone system with mobility, reliability and collaboration
Contact Center Software - VCC Live®
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
35
22
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve visibility
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve efficiency
- See 2 more
Top Channels
Channels Used
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phone calls
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website
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e-mail
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text SMS
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chat
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mass media
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television
- See 4 more
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phone calls
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website
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e-mail
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text SMS
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chat
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mass media
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television
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
