MiCollab Overview
Here’s the scoop on MiCollab! We've gathered over 186 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if MiCollab is right for your needs? Our Cuspera AI engine can evaluate how MiCollab fits your specific business needs, industry, and context. Get your personalized assessment report today.
MiCollab supports business activities such as:
- Collaboration
- Conference Call Management
- Call Recording
- Helpdesk Management
- Tracking & Monitoring Communications
MiCollab can help you with many business goals, such as Improve Internal Communications, Improve Stakeholder Relations, Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Video Chat Mobile etc. for these needs. As a solution, MiCollab's capabilities include Recording.
MiCollab Utilities Vertical is its biggest customer base.
Reviews
"...Acing Collaboration With On-Site, Unified Communications Technology After deploying MiCollab, a mobile collaboration application, and MiVoice Business, an on-site unified communications and business phone system, Jon delivered a feature-rich IP system to support all teachers and staff across both sites aimed at boosting collaboration. ..." Blog: Collaboration: The Key To Success For Mid-Size Organizations
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well MiCollab solved their business needs. Cuspera uses 186 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Improve Internal Communications and Improve Stakeholder Relations are the most popular business priorities peers achieved using MiCollab.
Use Cases
Peers recommend Collaboration , Conference Call Management , Call Recording , as the business use cases that they have been most satisfied while using MiCollab.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Chat and Mobile |
4.94/5 ★ |
"...Acing Collaboration With On-Site, Unified Communications Technology After deploying MiCollab, a mobile collaboration application, and MiVoice Business, an on-site unified communications and business phone system, Jon delivered a feature-rich IP system to support all teachers and staff across both sites aimed at boosting collaboration. ..." Blog: Collaboration: The Key To Success For Mid-Size Organizations |
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Chat |
4.00/5 ★ |
"...I recommend this software for anyone with multiple offices that want streamlined uninterrupted communication services - from VOIP to chat to conference calls...." Peer review by User |
| Call Recording with Phone Calls and Chat |
4.71/5 ★ |
"...The chat/instant messenger function is especially awesome because you can transfer files through it, set up calls, record, etc...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Chat and Mobile |
4.94/5 ★ |
"...Acing Collaboration With On-Site, Unified Communications Technology After deploying MiCollab, a mobile collaboration application, and MiVoice Business, an on-site unified communications and business phone system, Jon delivered a feature-rich IP system to support all teachers and staff across both sites aimed at boosting collaboration. ..." Blog: Collaboration: The Key To Success For Mid-Size Organizations |
|
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows and Chat |
4.00/5 ★ |
"...I recommend this software for anyone with multiple offices that want streamlined uninterrupted communication services - from VOIP to chat to conference calls...." Peer review by User |
|
| Call Recording with Phone Calls and Chat |
4.71/5 ★ |
"...The chat/instant messenger function is especially awesome because you can transfer files through it, set up calls, record, etc...." Peer review by User |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 186 insights from peers and experts to help you assess how these MiCollab use cases fit your business needs.
Popular Business Setting
for MiCollab
Top Industries
- Utilities
- Insurance
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Peers used MiCollab to Improve internal communications and Improve stakeholder relations
MiCollab Alternatives
Peer and Expert Opinion on Features
for MiCollab
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (8) |
IT and Other Capabilities
for MiCollab
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (25) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| 24/7 Support | Read Reviews (25) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for MiCollab
Top Failure Risks for MiCollab
Vendor Profile Details
Company Name
Mitel
Company Website
https://www.mitel.com/HQ Location
Kanata, Ontario
Employees
1001-5000
Social
Financials
M&A
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