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3CX Phone System vs VoiceSage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 3CX Phone System vs. VoiceSage is based on a specific set of business needs and context. The comparison uses 1621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and VoiceSage

3CX Phone System, VoiceSage, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.

VoiceSage focuses on Engagement Management, Communication Management with Text SMS, Customer Feedback Management, Advertisement with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 3CX Phone System

Focus area

3CX Phone System is better than VoiceSage for

Software Failure Risk

  • low

logo VoiceSage

Focus area

VoiceSage is better than 3CX Phone System for

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

VoiceSage: Business SMS, Voice & Multichannel ...

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

29

34

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


engagement management

engaging and following up


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



rating and review management


identify target customers


loyalty management

identify target customers


social media analytics


social media management

social media analytics


campaign management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • text SMS

  • phone calls

  • website

  • mobile

  • user generated content

  • blogs

  • promotions

  • e-mail

  • omnichannel

  • chat

  • Whatsapp

  • mass media

  • radio

  • display advertisement

  • See 11 more
  • text SMS

  • phone calls

  • website

  • mobile

  • user generated content

  • blogs

  • promotions

  • e-mail

  • omnichannel

  • chat

  • Whatsapp

  • mass media

  • radio

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting