Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
See all business priorities See less business priorities

Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,...’ because they cleaned it all up so well and provided great documentation." - Joey Kloss

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

What benefits does Zoom Meetings offer for Collaboration?

How can Zoom Meetings optimize your Conference Call Management Workflow?

How can Zoom Meetings enhance your Call Recording process?

What solutions does Zoom Meetings provide for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Joey Kloss

Chief of IT and Systems Engineering

Rocky Mountain Public Media

We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,’ because they cleaned it all up so well and provi...ded great documentation.

Testimonial By Joey Kloss
Zoom Meetings testimonial

Dennis Hodges

CIO

Inteva Products

With Zoom, we’re modernizing employee communications and are really able to keep up with the speed of the business. Testimonial By Dennis Hodges
Zoom Meetings testimonial

Scott McGuirk

CEO

South Coast Community Services

I already knew about Zoom when we were approved to start using telehealth, and I really liked the platform. Out of all the platforms I’ve used, Zoom is the simplest, it’s got the best feature set, and it’s got the best quality as well. Testimonial By Scott McGuirk
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Joey Kloss

Chief of IT and Systems Engineering

Rocky Mountain Public Media

We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,’ because they cleaned it all up so well and provi...ded great documentation.

Testimonial By Joey Kloss
Zoom Meetings testimonial

Dennis Hodges

CIO

Inteva Products

With Zoom, we’re modernizing employee communications and are really able to keep up with the speed of the business. Testimonial By Dennis Hodges
Zoom Meetings testimonial

Scott McGuirk

CEO

South Coast Community Services

I already knew about Zoom when we were approved to start using telehealth, and I really liked the platform. Out of all the platforms I’ve used, Zoom is the simplest, it’s got the best feature set, and it’s got the best quality as well. Testimonial By Scott McGuirk

The ShareCo - Health, Wellness And Fitness

Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.

Read on →

Warner Bros. Discovery - Entertainment

Zoom helped Warner Bros. Discovery improve collaboration. The company needed a reliable way for teams to work together. Zoom provided tools for meetings and communication. This made teamwork easier a...nd more effective. Warner Bros. Discovery now has better productivity and team results.

Read on →

Vensure - Human Resources

Zoom Contact Center helps Vensure give faster and smoother client care around the world. Vensure uses Zoom Contact Center to connect with clients quickly. The solution makes support easier for their ...team. Clients get help faster. Vensure can now serve clients in many countries without delays.

Read on →

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Read on →

Flex - Consumer Electronics

Flex uses Zoom to help 70,000 employees communicate around the world. Flex needed a way to connect teams in different countries. Zoom provided a simple and reliable video communication platform. Now,... Flex employees can work together easily from anywhere. This helps Flex stay connected and productive.

Read on →

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and collaboration. MLB used Zoom to connect teams and staff. The solution made meetings easier and faster. MLB saw better teamwork and more pro...ductivity with Zoom.

Read on →

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Partnership

Zoom Vizrt AI Tools Aim To Deepen Engagement And Support Valuation Case - simplywall.st

Zoom has partnered with Vizrt to introduce AI-powered tools, InteractifAI and CaptivAIte, for Zoom users. These tools offer branded visual overlays and real-time audience engagement features, enhancing Zoom meetings. Available through Zoom's ISV Exchange Program, this initiative aligns with Zoom's AI-driven collaboration focus and aims to enrich virtual events for enterprises.

Product

Zoom rolls out AI Companion 3 . 0 with browser access and agentic automation

Zoom has launched AI Companion 3.0, enhancing its workplace assistant with browser access and agentic automation. The update includes low-code automation, federated AI orchestration, and integration with platforms like Google Drive and Microsoft OneDrive. It offers features such as meeting summaries, customer support automation, and sales tools, available with Zoom Workplace licenses or as a standalone product.

Awards

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Product

Zoom rolls out new agentic AI offerings to save time and drive connections - Yahoo Finance

Zoom has introduced new AI capabilities through its Custom AI Companion add-on, enhancing productivity across multiple platforms. This add-on allows integration with 16 third-party apps, including ServiceNow and Jira, and offers features like AI-generated meeting summaries and custom avatars. Available for $12 per user per month, it aims to streamline workflows for small businesses by automating tasks and improving collaboration.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D