Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
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Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fa...ct that Zoom integrated with Five9, which we use in our call center, was a huge part of our decision." - Barry Feierstein

Peer review evidence (same sources as the product rating summary)

"...Also you have chat, drawing tools, screen sharing and recording in your computer or cloud. ...." Peer review by Pedro S., Enterprise Sales Manager, Information Technology and Services
"...Conference call recording feature helps me to evaluate my mistake and not to repeat itself...." Peer review by Verified Reviewer, Media Production
"...It's very nice that you can record your calls for future reference or if someone missed the original. ...." Peer review by Andrew M., IT Consultant, Information Technology and Services

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

How does Zoom Meetings facilitate Collaboration?

How does Zoom Meetings address your Conference Call Management Challenges?

What makes Zoom Meetings ideal for Call Recording?

How does Zoom Meetings facilitate Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Dennis Hodges

CIO

Inteva Products

With Zoom, we’re modernizing employee communications and are really able to keep up with the speed of the business. Testimonial By Dennis Hodges
Zoom Meetings testimonial

Joey Faraone

Director of Technology and Information Services

Baylis Medical

We use every piece of Zoom we can; we use Zoom Phone on our systems/cell phones, we use Meetings to collaborate. Our clinical team is doing webinars with physicians. Being able to continue to showcase what we’re doing virtually has really helped us grow and sustain our footprint on the medical devi...ce industry.

Testimonial By Joey Faraone
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Dennis Hodges

CIO

Inteva Products

With Zoom, we’re modernizing employee communications and are really able to keep up with the speed of the business. Testimonial By Dennis Hodges
Zoom Meetings testimonial

Joey Faraone

Director of Technology and Information Services

Baylis Medical

We use every piece of Zoom we can; we use Zoom Phone on our systems/cell phones, we use Meetings to collaborate. Our clinical team is doing webinars with physicians. Being able to continue to showcase what we’re doing virtually has really helped us grow and sustain our footprint on the medical devi...ce industry.

Testimonial By Joey Faraone

The ShareCo - Health, Wellness And Fitness

Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.

 

Warner Bros. Discovery - Media Production - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect over 10,000 employees in 30+ countries. Teams use Zoom Chat and Zoom Rooms for real-time collaboration and seamless meetings. Zoom Phone supports flexible wo...rkstyles and easy deployment. Producers and editors work together from anywhere using Zoom. Leaders rely on Zoom for all-hands, video updates, and global communication.

 

Gainsight - Information Technology And Services - Medium

San Francisco, USA

Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated meeting summaries and spent 17% more time in impactful... discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.

 

Capital One - Financial Services - Very Large

McLean, USA

Zoom Meetings and Zoom Rooms helped Capital One connect global teams and support hybrid work. The company used Zoom to streamline recruiting, tripling engagement with historically black colleges and ...universities and Hispanic-serving institutions. Zoom Rooms reduced conference room deployment costs to a third of previous solutions. Capital One improved collaboration, inclusivity, and candidate experiences with Zoom's video technology. Employees adopted Zoom quickly, enabling faster hiring and innovation.

 

Good American - Retail - Medium

Los Angeles, USA

Good American used Zoom Events to expand its Good Squad Open Casting model search globally. The brand moved from in-person auditions to a hybrid model, enabling 30,000 online submissions and 279 uniq...ue auditions in two days. Zoom Events helped Good American remove geographic and economic barriers, making the casting process more inclusive. The team used Zoom’s AI Companion to streamline communication with contestants. This partnership allowed Good American to reach new countries and select winners from a wider talent pool.

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Product

AI helping Zoom transform from conversations to completion

Zoom is evolving from a communication tool to a comprehensive business platform, leveraging AI to transform meetings and calls into actionable business processes. The company launched ZoomMate to facilitate this shift, with Zoom Phone driving demand in India. New tools integrate AI-generated summaries and multiple camera views for hybrid workspaces.

M&A

Zoom to Acquire Common Room, Bringing Buyer Intelligence to its AI Revenue Platform

Zoom announced its acquisition of Common Room, an AI-native GTM intelligence platform, to enhance its AI Revenue Platform. This acquisition will integrate buyer intelligence into Zoom's Revenue Accelerator, providing revenue teams with enriched data to optimize sales processes. The transaction is expected to close soon, pending customary conditions.

M&A

Zoom to Acquire Common Room, Bringing Buyer Intelligence to its AI ...

Zoom announced its acquisition of Common Room, an AI-native GTM intelligence platform, to enhance its Revenue Accelerator. This acquisition aims to unify buyer intelligence with Zoom's existing sales orchestration tools, providing revenue teams with enriched data and AI-driven insights for improved deal management. The transaction is expected to close soon, pending customary conditions.

Product

AI that works where your data lives: introducing Zoom AI On-Prem

Zoom introduces Zoom AI On-Prem, enabling AI capabilities like real-time captions and transcription on private servers or cloud tenants. This solution addresses data governance concerns in regulated industries, allowing AI processing within secure environments. Available from June 22, 2026, through Zoom Node, it supports flexible deployment models and integrates seamlessly with existing Zoom Workplace setups.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D