Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
See all business priorities See less business priorities

Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"Every aspect of incorporating Zoom into our workflow was vital. If we didn’t have that I don’t think we could have turned it around and started seeing patients in three days." - Cynthia Esser

Peer review evidence (same sources as the product rating summary)

"...The Zoom Video Conference mechanism is great, in personal, IMHO, it's pricing comparing to the competitors...." Peer review by Keren K., Software Developer, Computer & Network Security
"...We frequently use this software for training and conference calls within the industry...." Peer review by Timothy H., Clinic Manager, Hospital & Health Care
"...It's easy to use as a user, It's easy to record the calls . ...." Peer review by Daniela S., CSM, Computer Software

Zoom Meetings, Livestorm Webinar, YouCanBook.me, Crowdcast, Pexip, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

What solutions does Zoom Meetings provide for Collaboration?

How efficiently Does Zoom Meetings manage your Conference Call Management?

How can Zoom Meetings optimize your Call Recording Workflow?

How can Zoom Meetings optimize your Content Sharing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Cynthia Esser

Director of Emerging Technology

Butler Health System

Every aspect of incorporating Zoom into our workflow was vital. If we didn’t have that I don’t think we could have turned it around and started seeing patients in three days. Testimonial By Cynthia Esser
Zoom Meetings testimonial

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Cynthia Esser

Director of Emerging Technology

Butler Health System

Every aspect of incorporating Zoom into our workflow was vital. If we didn’t have that I don’t think we could have turned it around and started seeing patients in three days. Testimonial By Cynthia Esser
Zoom Meetings testimonial

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz
 

MongoDB, Oracle, Salesforce - Technology - Very Large

Zoom Communications Bets on AI to Turn Meetings Into Revenue-Driving Workflows

Zoom Communications is leveraging AI to transform meetings into actionable business workflows, integrating with tools like Jira and Salesforce. The company focuses on AI monetization, targeting high-...ROI offerings such as ZoomMate and sales AI. Customers like MongoDB, Oracle, and Salesforce are deploying ZoomMate for enhanced governance, trust, and integrations. Zoom aims for an 80% gross margin and a 40.7% operating margin by fiscal 2027.

Read on →

Türk Telekom - Telecommunications - Very Large

Ankara, Turkey

Türk Telekom upgraded its communications by replacing its old platform with Zoom Node. The company needed a secure, scalable solution to meet strict data protection rules for over 20,000 employees. Z...oom Node let Türk Telekom keep meeting data local while using advanced collaboration features. Employees quickly adopted video, chat, and whiteboard tools, moving away from audio-only calls. The switch improved engagement, data governance, and compliance across the organization.

Warner Bros. Discovery - Entertainment - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect tens of thousands of employees in over 30 countries. The company uses Zoom for real-time messaging, video meetings, and cloud telephony. Zoom Chat lets produ...cers and editing teams work together from anywhere. Zoom Phone supports flexible workstyles and easy deployment. Leaders at Warner Bros. Discovery value Zoom for its reliability and simplicity.

Sundance Film Festival - Entertainment - Medium

Park City, USA

Zoom helped the Sundance Film Festival connect artists and audiences during the 2021 event. The festival moved online due to COVID-19. Organizers built a custom digital platform. Zoom powered live Q&...A sessions and other gatherings. The solution enabled filmmakers to engage with viewers remotely. Zoom served as the official communications partner for the festival.

TheShareCo - Health, Wellness And Fitness - Small

Singapore, Singapore

TheShareCo used Zoom Video SDK to power its ShareTM online therapy app. Before Zoom, TheShareCo faced poor audio/video quality and slow support with other video APIs. With Zoom, they created a custom...izable, face-to-face therapy experience. Clients now connect with therapists in as little as 15 seconds. The platform supports 24x7 access, browser-based sessions, and built-in tools like chat and screen sharing. This improved operational efficiency and made therapy more accessible.

Ritholtz Wealth - Financial Services - Small

New York, USA

Zoom Revenue Accelerator helped Ritholtz Wealth cut advisors’ manual admin time in half. 80% of advisors adopted the tool within five months. AI note-taking and analytics made meetings more efficient... and improved sales conversations. Automated CRM updates and Salesforce integration streamlined workflows. Managers gained new insights to coach advisors and boost client engagement.

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Livestorm Webinar, YouCanBook.Me, Crowdcast and Pexip are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (7)
Custom Reports

3.69/5 ★

Read Reviews (363)
Analytics

2.52/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (7)
Custom Reports

3.69/5 ★

Read Reviews (363)
Analytics

2.52/5 ★

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Product

Zoom’s touchscreen Neurig pedal delivers hundreds of thousands of NAM captures plus AI stem separation, and could “redefine everything�

Zoom has launched the Neurig pedal, a compact amp modeller featuring AI-driven tone generation and AI stem separation. It supports over 700,000 Neural Amp Modeler (NAM) captures and integrates with TONE3000 for digital amp models. The pedal includes 32 built-in amp heads, 139 effects, and supports various connectivity options, offering musicians a versatile tool for live and studio use.

Product

Zoom embraces NAM and AI stem separation with a $300 touchscreen amp modeler, the Neurig

Zoom has launched the Neurig, a $300 touchscreen amp modeler integrating NAM A2 Lite technology. The device supports AI-driven tone generation and AI stem separation, offering 32 built-in amp heads and the ability to import over 700,000 NAM capture and IR libraries. It features extensive connectivity options, including Bluetooth, and can run up to 14 effects simultaneously.

Product

Zoom embraces NAM and AI stem separation with a $300 touchscreen amp modeler, the Neurig

Zoom has launched the Neurig, a $300 touchscreen amp modeler that integrates NAM A2 Lite technology from TONE3000. It features 32 built-in amp heads and supports over 700,000 NAM capture and IR libraries. The Neurig includes AI-driven tone generation and AI stem separation, offering extensive effects and connectivity options for guitarists.

Product

How Zoom's Executive Experience team uses ZoomMate to help deliver world-class experiences at scale

Zoom's Executive Experience team uses ZoomMate to enhance personalized customer interactions at scale. ZoomMate automates demo generation, briefing prep, slide consistency, and virtual background creation, allowing the team to deliver tailored experiences without increasing headcount. This showcases Zoom's commitment to leveraging AI for improved customer engagement.

Zoom Video Communications, Inc. Profile

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D