Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
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Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fa...ct that Zoom integrated with Five9, which we use in our call center, was a huge part of our decision." - Barry Feierstein

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoom Meetings Use Cases

Why is Zoom Meetings the best choice for Collaboration?

How does Zoom Meetings facilitate Conference Call Management?

What benefits does Zoom Meetings offer for Call Recording?

What Are the key features of Zoom Meetings for Content Sharing?

43+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Cynthia Esser

Director of Emerging Technology

Butler Health System

Every aspect of incorporating Zoom into our workflow was vital. If we didn’t have that I don’t think we could have turned it around and started seeing patients in three days. Testimonial By Cynthia Esser
Zoom Meetings testimonial

Quinton Myers

Director of Client Services

Appetize

We are constantly running Zoom all the time. We use it for communication inside the organization, we use it to communicate with outside client sales, our vendors, and our partners. Zoom really is the ecosystem we utilize for communication. Testimonial By Quinton Myers
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Cynthia Esser

Director of Emerging Technology

Butler Health System

Every aspect of incorporating Zoom into our workflow was vital. If we didn’t have that I don’t think we could have turned it around and started seeing patients in three days. Testimonial By Cynthia Esser
Zoom Meetings testimonial

Quinton Myers

Director of Client Services

Appetize

We are constantly running Zoom all the time. We use it for communication inside the organization, we use it to communicate with outside client sales, our vendors, and our partners. Zoom really is the ecosystem we utilize for communication. Testimonial By Quinton Myers

Case Studies

Apparel & Fashion

CASE STUDY Good American

Zoom helped Good American improve team communication and productivity. The company used Zoom's platform to connect teams and streamline meetings. This made it easier for employees to work together. G...ood American saw better teamwork and faster decision making. The solution supported their growth in the apparel and fashion industry.

Sports

CASE STUDY Major League Baseball

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Entertainment

CASE STUDY Warner Bros. Discovery

Zoom helped Warner Bros. Discovery improve collaboration. The company needed a reliable way for teams to work together. Zoom provided tools for meetings and communication. This made teamwork easier a...nd more effective. Warner Bros. Discovery now has better productivity and team results.

Financial Services

CASE STUDY Capital One

Zoom helped Capital One improve communication and collaboration. Capital One used Zoom to connect teams and boost productivity. The solution made meetings easier and faster. Capital One saw better te...amwork and more effective work with Zoom.

Information Technology and Services

CASE STUDY Gainsight

Zoom helped Gainsight improve productivity and team effectiveness. Gainsight used Zoom's communication and collaboration tools. The solution made it easier for teams to work together. Gainsight saw b...etter results in their daily work. The story highlights how Zoom supports business productivity.

Human Resources

CASE STUDY Vensure

Zoom Contact Center helps Vensure give faster and smoother client care around the world. Vensure uses Zoom Contact Center to connect with clients quickly. The solution makes support easier for their ...team. Clients get help faster. Vensure can now serve clients in many countries without delays.

Video

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Financial

Zoom reports 2.9% Q1FY26 Y-o-Y revenue growth, bets big on enterprise gains

Zoom reported a 2.9% year-over-year revenue increase for Q1 FY26, highlighting continued growth in its enterprise segment. The company is focusing on expanding its business communications platform to drive further adoption among large organizations.

Partnership

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences Cambodia News Gazette

Zoom Communications and ServiceNow have announced a strategic integration of Zoom CX with ServiceNow's CRM and IT Service Management platforms. This collaboration enables unified voice, video, and digital channels within the ServiceNow AI Platform, streamlining agent workflows and enhancing customer and employee experiences in contact centers.

Financial

Zoom to Release Financial Results for the First Quarter of Fiscal Year 2026 Cambodia News Gazette

Zoom Communications, Inc. will announce its first quarter fiscal year 2026 financial results on May 21, 2025. The results will be shared after market close via a live Zoom Webinar accessible through the company's investor relations website. A replay will be available two hours after the event.

Financial

Zoom Communications , Inc .: Zoom to Release Financial Results for the First Quarter of Fiscal Year 2026

Zoom Communications, Inc. announced it will release its financial results for the first quarter of fiscal year 2026.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://zoom.us/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D