Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
See all business priorities See less business priorities

Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zoom was critical, not just for the current situation with COVID, but it has enabled our business to communicate and collaborate more effectively." - David Jones

Peer review evidence (same sources as the product rating summary)

"...Zoom Video Webinar is a nice service that helps in making video conference, live sessions and organising webinar class...." Peer review by Verified Reviewer, Information Technology and Services
"...I use Zoom to create informational webinars, to host conference calls and to create screen-capture videos...." Peer review by Meagan F., Organizer, Non-Profit Organization Management
"...I love that I have the option to record the call for those that can't make it live...." Peer review by Farryn M., Direct seller , Retail

Zoom Meetings, Livestorm Webinar, YouCanBook.me, Crowdcast, Pexip, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

What Are the key features of Zoom Meetings for Collaboration?

How can Zoom Meetings optimize your Conference Call Management Workflow?

How can Zoom Meetings optimize your Call Recording Workflow?

How can Zoom Meetings optimize your Content Sharing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

David Jones

CTO

Madwire

Zoom was critical, not just for the current situation with COVID, but it has enabled our business to communicate and collaborate more effectively. Testimonial By David Jones
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Christopher Harvey

Chief Information Security Officer and Assistant Vice President of Network Architecture

Brotherhood Mutual

We started piloting Zoom Phone in January, which ended up being a fortunate confluence of events because we started working from home shortly after due to COVID-19. Our executives asked us, ‘What are we going to do about our phone system?’ We were able to get everyone in the company a Zoom Phone nu...mber in a week.

Testimonial By Christopher Harvey
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

David Jones

CTO

Madwire

Zoom was critical, not just for the current situation with COVID, but it has enabled our business to communicate and collaborate more effectively. Testimonial By David Jones
Zoom Meetings testimonial

Barry Feierstein

Chief Operating Officer

Fundation

We didn’t have a lot of exposure to Zoom, but when I saw the product, I thought it was ‘Apple-like’ - I didn’t need an owner’s manual to use it, I didn’t have to go to the help section, I just figured it out because it’s really intuitive. And the fact that Zoom integrated with Five9, which we use i...n our call center, was a huge part of our decision.

Testimonial By Barry Feierstein
Zoom Meetings testimonial

Christopher Harvey

Chief Information Security Officer and Assistant Vice President of Network Architecture

Brotherhood Mutual

We started piloting Zoom Phone in January, which ended up being a fortunate confluence of events because we started working from home shortly after due to COVID-19. Our executives asked us, ‘What are we going to do about our phone system?’ We were able to get everyone in the company a Zoom Phone nu...mber in a week.

Testimonial By Christopher Harvey
 

MongoDB, Oracle, Salesforce - Technology - Very Large

Zoom Communications Bets on AI to Turn Meetings Into Revenue-Driving Workflows

Zoom Communications is leveraging AI to transform meetings into actionable business workflows, integrating with tools like Jira and Salesforce. The company focuses on AI monetization, targeting high-...ROI offerings such as ZoomMate and sales AI. Customers like MongoDB, Oracle, and Salesforce are deploying ZoomMate for enhanced governance, trust, and integrations. Zoom aims for an 80% gross margin and a 40.7% operating margin by fiscal 2027.

Read on →

Türk Telekom - Telecommunications - Very Large

Ankara, Turkey

Türk Telekom upgraded its communications by replacing its old platform with Zoom Node. The company needed a secure, scalable solution to meet strict data protection rules for over 20,000 employees. Z...oom Node let Türk Telekom keep meeting data local while using advanced collaboration features. Employees quickly adopted video, chat, and whiteboard tools, moving away from audio-only calls. The switch improved engagement, data governance, and compliance across the organization.

Warner Bros. Discovery - Entertainment - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect tens of thousands of employees in over 30 countries. The company uses Zoom for real-time messaging, video meetings, and cloud telephony. Zoom Chat lets produ...cers and editing teams work together from anywhere. Zoom Phone supports flexible workstyles and easy deployment. Leaders at Warner Bros. Discovery value Zoom for its reliability and simplicity.

Sundance Film Festival - Entertainment - Medium

Park City, USA

Zoom helped the Sundance Film Festival connect artists and audiences during the 2021 event. The festival moved online due to COVID-19. Organizers built a custom digital platform. Zoom powered live Q&...A sessions and other gatherings. The solution enabled filmmakers to engage with viewers remotely. Zoom served as the official communications partner for the festival.

TheShareCo - Health, Wellness And Fitness - Small

Singapore, Singapore

TheShareCo used Zoom Video SDK to power its ShareTM online therapy app. Before Zoom, TheShareCo faced poor audio/video quality and slow support with other video APIs. With Zoom, they created a custom...izable, face-to-face therapy experience. Clients now connect with therapists in as little as 15 seconds. The platform supports 24x7 access, browser-based sessions, and built-in tools like chat and screen sharing. This improved operational efficiency and made therapy more accessible.

Ritholtz Wealth - Financial Services - Small

New York, USA

Zoom Revenue Accelerator helped Ritholtz Wealth cut advisors’ manual admin time in half. 80% of advisors adopted the tool within five months. AI note-taking and analytics made meetings more efficient... and improved sales conversations. Automated CRM updates and Salesforce integration streamlined workflows. Managers gained new insights to coach advisors and boost client engagement.

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Livestorm Webinar, YouCanBook.Me, Crowdcast and Pexip are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (7)
Custom Reports

3.69/5 ★

Read Reviews (363)
Analytics

2.52/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (7)
Custom Reports

3.69/5 ★

Read Reviews (363)
Analytics

2.52/5 ★

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Partnership

Zoom and Colin Jost make the case for B2B comedy

Zoom has partnered with Colin Jost's production studio, No Notes, to enhance its brand marketing strategy through comedy. This collaboration aims to expand Zoom's brand perception beyond video conferencing by leveraging comedic elements in campaigns, such as the "Zoom Ahead" initiative. The partnership reflects Zoom's strategy to become an iconic brand by integrating humor into its marketing efforts.

Awards

Zoom recognized in the 2026 Gartner® Magic Quadrant™ for Enterprise AI Assistants

Zoom has been recognized in the 2026 Gartner Magic Quadrant for Enterprise AI Assistants, highlighting its ZoomMate product. ZoomMate offers advanced AI capabilities, integrating with various productivity tools to enhance meeting, chat, and call contexts. This recognition underscores Zoom's position in delivering AI-powered solutions across enterprise communication and productivity.

Product

Zoom unveils AI-powered revenue OS to unify buyer intelligence, customer conversations, and revenue execution

Zoom has launched an AI-powered revenue OS, integrating buyer intelligence, customer conversations, and revenue execution. New capabilities include Engage for multichannel sales sequences and Forecast for real-time revenue forecasting. The platform aims to enhance customer engagement and sales performance by connecting conversation insights with sales tools. Zoom Revenue Accelerator is available in three tiers, with Common Room by Zoom offering additional buyer intelligence.

Product

Zoom Communications Introduces AI-Powered Revenue Operating System

Zoom Communications has launched a new AI-powered revenue operating system. This system aims to enhance business operations by leveraging artificial intelligence for improved revenue management.

Zoom Video Communications, Inc. Profile

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D