Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
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Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"Very rarely do I get thank-you notes for being in IT. But I have tons of people commenting, stopping me in the hall, sending me messages telling me how much they like Zoom more than any other product that I’ve rolled out. And that, to me, is a huge ...statement on the technology. Frankly, it just works." - Kevin Parliament

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

How does Zoom Meetings facilitate Collaboration?

Why is Zoom Meetings the best choice for Conference Call Management?

What Are the key features of Zoom Meetings for Call Recording?

How does Zoom Meetings address your Content Sharing Challenges?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Kevin Parliament

IT Director

IAC Group

Very rarely do I get thank-you notes for being in IT. But I have tons of people commenting, stopping me in the hall, sending me messages telling me how much they like Zoom more than any other product that I’ve rolled out. And that, to me, is a huge statement on the technology. Frankly, it just work...s.

Testimonial By Kevin Parliament
Zoom Meetings testimonial

John Howell

IT Operations Manager

FFA's

One of the challenges that we had was walking into a conference room and not being able to easily start a meeting. Testimonial By John Howell
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Kevin Parliament

IT Director

IAC Group

Very rarely do I get thank-you notes for being in IT. But I have tons of people commenting, stopping me in the hall, sending me messages telling me how much they like Zoom more than any other product that I’ve rolled out. And that, to me, is a huge statement on the technology. Frankly, it just work...s.

Testimonial By Kevin Parliament
Zoom Meetings testimonial

John Howell

IT Operations Manager

FFA's

One of the challenges that we had was walking into a conference room and not being able to easily start a meeting. Testimonial By John Howell
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz

Flex - Consumer Electronics

Flex uses Zoom to help 70,000 employees communicate around the world. Flex needed a way to connect teams in different countries. Zoom provided a simple and reliable video communication platform. Now,... Flex employees can work together easily from anywhere. This helps Flex stay connected and productive.

Read more →

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and collaboration. MLB used Zoom to connect teams and staff. The solution made meetings easier and faster. MLB saw better teamwork and more pro...ductivity with Zoom.

Read more →

Capital One - Financial Services

Zoom helped Capital One improve communication and collaboration. Capital One used Zoom to connect teams and boost productivity. The solution made meetings easier and faster. Capital One saw better te...amwork and more effective work with Zoom.

Read more →

Gainsight - Information Technology And Services

Zoom helped Gainsight improve productivity and team effectiveness. Gainsight used Zoom's communication and collaboration tools. The solution made it easier for teams to work together. Gainsight saw b...etter results in their daily work. The story highlights how Zoom supports business productivity.

Read more →

Good American - Apparel & Fashion

Zoom helped Good American improve team communication and productivity. The company used Zoom's platform to connect teams and streamline meetings. This made it easier for employees to work together. G...ood American saw better teamwork and faster decision making. The solution supported their growth in the apparel and fashion industry.

Read more →

Major League Baseball - Sports

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Read more →

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Awards

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Product

Zoom rolls out new agentic AI offerings to save time and drive connections - Yahoo Finance

Zoom has introduced new AI capabilities through its Custom AI Companion add-on, enhancing productivity across multiple platforms. This add-on allows integration with 16 third-party apps, including ServiceNow and Jira, and offers features like AI-generated meeting summaries and custom avatars. Available for $12 per user per month, it aims to streamline workflows for small businesses by automating tasks and improving collaboration.

Awards

Zoom wins Engineering, Science & Technology Emmy® Award for innovation in broadcast contribution

Zoom has been awarded the Engineering, Science & Technology Emmy Award for its Zoom for Broadcast technology, which revolutionizes remote media contribution by enabling high-quality video and audio integration into live productions. This innovation eliminates the need for traditional broadcasting setups, offering broadcasters and content creators a cost-effective and reliable solution for remote participation.

Product

Zoom Communications (ZM) Integrates Zoom Virtual Agent with Zoom Phone

Zoom Communications has integrated its AI-driven Zoom Virtual Agent with Zoom Phone, enhancing call handling with smart conversational capabilities. Additionally, Zoom launched Zoom Hub, a centralized content center within Zoom Workplace, and updated its AI Companion feature for improved meeting scheduling.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D