Zoho Cliq Overview

Zoho Cliq enhances business productivity by organizing people, conversations, and workflows in one place. Sign up for this team communication app now!

Use Cases

Customers recommend Collaboration, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Cliq.

Other use cases:

  • Document Sharing
  • Content Sharing
  • Contract Management
  • Touchpoint Management
  • Channel Management
  • Training & Onboarding
  • Customer Feedback Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Cliq.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Visibility
See all business priorities See less business priorities

Zoho Cliq Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Cliq works with different mediums / channels such as Video. Chat. Phone Calls etc.

Zoho Cliq's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Zoho Cliq support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Zoho Cliq analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our whole team is unified in one place and we're able to collaborate much more quickly. ...." Peer review by Matt M., Co-Founder, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...Cliq Zoho is a big player, mainly recognized for its incredible free plans, and Zoho Cliq is not any exception: they offer unlimited chat history hosting and video conferences in the free tier...." Hipchat alternatives: chat tools for those who don t like Slack
"...They can publish those documents as a web form to collect responses or generate merged documents (docx/PDF)...." Zoho Reaches 50 Million Business Users And Announces WorkDrive Document Management System
"...As your team messaging software, Cliq enables you to integrate your favorite tools to keep work flowing...." Business & Team Chat App - Zoho Cliq

Zoho Cliq, Intelligencebank DAM, Google Drive, Virtual Cabinet, Docsvault, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Cliq

Top Industries

  • Information Technology and Services
  • Education
  • Design

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Cliq is popular in Information Technology And Services, Education, and Design and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Cliq Customer wins, Customer success stories, Case studies

What solutions does Zoho Cliq provide for Collaboration?

How efficiently Does Zoho Cliq manage your Communication Management?

What makes Zoho Cliq ideal for Workflow Management?

Why is Zoho Cliq the best choice for Document Sharing?

How does Zoho Cliq address your Content Sharing Challenges?

18 buyers and buying teams have used Cuspera to assess how well Zoho Cliq solved their Team Collaboration needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Galaxy Health Insurance - Insurance - Medium

Galaxy Health Insurance partners with Zoho to build and deploy a scalable, regulator-compliant distribution platform in under three months

Chennai, India

Zoho partnered with Galaxy Health Insurance to create a scalable, regulator-compliant distribution platform. This CRM-led solution enables fast agent onboarding, tele-sales, and customer support, int...egrating with TCS BaNCS for seamless operations. The platform supports complex commission structures and regulatory compliance, enhancing Galaxy's distribution capabilities without increasing operational headcount.

Read on →
 

Krea University - Education - Medium

Zoho Corporation Marks 30 Years, Now Supports Over One Million Organisations

India

Zoho celebrates its 30th anniversary, highlighting its growth to over one million customers and a 20% revenue increase. Krea University expanded its use of Zoho's platform, transforming operations an...d enhancing reliance on Zoho's diverse product suite. The company's commitment to R&D and AI-driven solutions continues to attract major enterprises like Mercedes-Benz India and Union Bank of India.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

Read more →
 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

Read more →
 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Read more →
lightning

Peers used Zoho Cliq for collaboration and communication management

Zoho Cliq Competitors

Zoho Cliq Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (6)
Analytics

4.28/5 ★

Read Reviews (4)
Custom Reports

4.24/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (6)
Analytics

4.28/5 ★

Read Reviews (4)
Custom Reports

4.24/5 ★

Read Reviews (16)

Zoho Cliq Integrations

Zoho Cliq integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.16/5 ★

Read Reviews (38)
Data Export

3.82/5 ★

Read Reviews (30)

Few API Integrations for Zoho Cliq

Proof

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Trello

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoho Cliq

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Cliq

Zoho Corporation Pvt. Ltd News

Product

WhatsApp messages for events: Zoho Backstage enhancements

Zoho has enhanced its Zoho Backstage platform with new WhatsApp integration features. These include delivery reports for message tracking, scheduled notifications, expanded automation triggers for various stakeholders, and improved account management. These updates aim to streamline event communication, offering organizers greater visibility and flexibility in managing WhatsApp messaging.

Read more →
Product

Introducing Zoho connected apps for Google Gemini

Zoho introduces connected apps for Google Gemini, allowing seamless integration of Zoho applications with Gemini's AI capabilities. This integration simplifies workflows by enabling users to access and interact with business data across Zoho CRM, Zoho Mail, Bigin, Zoho Desk, and Zoho Projects through a single conversational interface. The integration aims to reduce context switching and enhance productivity.

Read more →
Product

Zoho Backstage x Zoho MCP: Your events, now connected to AI

Zoho has launched the Model Context Protocol (MCP) server for Zoho Backstage, enabling integration with AI tools like Claude and ChatGPT. This allows users to manage event data and workflows using natural language, enhancing event management automation and AI-driven data interaction. MCP supports 49 operations, facilitating seamless AI integration for event planning tasks.

Read more →
Product

Zoho Mail is now on AWS Marketplace

Zoho Mail is now available on AWS Marketplace, allowing organizations using AWS for software procurement to subscribe to Zoho Mail Premium directly through their AWS account. This integration simplifies billing and management, aligning with existing AWS procurement workflows. Zoho Mail Premium offers robust email security, compliance tools, and centralized admin controls.

Read more →

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE