Real-World Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Yespo CDP helped an online pet store boost sales and customer loyalty. The store used an omnichannel strategy with email,... Viber, and web push. They set up abandoned cart and browse triggers and added product recommendations on their website. Mass Viber campaigns grew profit 3.5x in 4 months. Triggered Viber messages increased conversions 10x in month two. Web push brought 1,232% average ROAS over 7 months. Website product recommendations delivered 25x ROAS in the first month.
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The service helped Knygarnia “Є”, a Ukrainian bookstore chain, migrate their email marketing to a new CDP. The team transferred... email lists, set up domain authentication, and redesigned email templates. They installed web tracking and enabled web push subscriptions. The migration took two months and included setting up product recommendations. The project ensured smooth email delivery and improved marketing automation.
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eSputnik helped Goso, an American retail company, solve email deliverability issues with Gmail. Goso's emails were marked as spam after... reactivating an old database and sending frequent mailings. The company switched from MailChimp to eSputnik for better support and guidance. eSputnik tested new strategies and managed the transition to improve email delivery. Goso worked closely with technical support to escape the Gmail spam list and analyze delivery rates.
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Yespo helped GPSocks, a Ukrainian sock retailer, connect their WooCommerce store to a customer data platform. GPSocks wanted better mobile... email design, automated contact syncing, and advanced trigger workflows. The integration took about three months and included installing a WooCommerce plugin and solving technical issues. The new setup improved email visuals, automated data transfer, and set up a marketing funnel to boost conversions.
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Yespo CDP helped a military clothing and footwear store boost customer engagement. The store updated email designs, added Viber to... its channels, and used website product recommendations. Informer widgets and subscription forms were added to the site. The store achieved a 922% ROI, with informer widgets reaching a 4078% ROAS and a 15% conversion rate. Triggered workflows saw a 105% increase for "Abandoned Cart" and 57% for "Abandoned View." Viber messages delivered a 1318% ROAS.
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Zootovary. com wanted to increase sales through email by using personalized messages. They worked with Promodo to segment their customers...and set up trigger emails. They sent out a questionnaire to collect information about pets and used this data to personalize campaigns. They launched several trigger-based emails, like pet birthday greetings and reminders to buy pet food. As a result, Zootovary.com increased their monthly revenue from email by 30%.
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Shafa. ua wanted to increase sales and customer retention through email marketing. They used advanced segmentation and AI-powered product recommendations...in their emails. The team set up web tracking and created personalized trigger emails for different user actions. These included abandoned cart, abandoned views, and reactivation emails. As a result, Shafa.ua saw up to a 233% increase in trigger conversions.
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Umico Market is a large marketplace in Azerbaijan. They wanted to improve how they talk to customers using their mobile... app. They used mobile push notifications as their main way to reach users. They also used an omnichannel customer data platform to collect and unify user data. As a result, Umico Market increased purchases by 1.5 times.
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Aviatsiya Halychyny wanted to increase sales from their email channel. They used Yespo to set up Abandoned View and Abandoned... Cart trigger campaigns. The team integrated data from both their website and physical stores. They also created personalized email templates using product recommendations. As a result, sales from the email channel doubled and the payback period was just two months.
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O. TAJE wanted to improve the return on marketing investment (ROMI) of their Viber campaigns and lower costs. They used...predictive segmentation with Yespo to target customers more effectively. The setup was simple and did not require extra preparation. As a result, O.TAJE saw a 310% higher ROMI from predictive segments compared to manual segments. They also spent less time creating segments and reduced campaign expenses.
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Pandora wanted to grow its customer base and engage more users. They worked with Promodo agency to add gamified widgets... to their website. The new game-based subscription form replaced the old one for three weeks. Users played a simple game to win a prize after giving their contact details. This change led to seven times more subscriptions. The active user base grew by 46.3%. Monthly revenue from the retention channel went up by 190%.
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Natali Bolgar wanted to increase sales by improving communication with customers through email and Viber. They worked with Yespo to... set up 13 triggered workflows using the Professional plan. These workflows included reminders for abandoned carts, price drops, and special offers. The team also made sure messages were sent at the right time to avoid overwhelming users. As a result, revenue from triggered emails increased by 650%. The audience for these campaigns was 47,000 people.
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Yespo helped AURUM, a Ukrainian jewelry brand, boost sales with personalized product recommendations in email campaigns. The brand wanted to... improve personalization, increase orders, and raise average order value. They set up web tracking and a product feed to power AI-driven recommendations. After one month, AURUM saw a 10% higher click-through rate, 2.5-3 times more conversions, a 25-30% increase in order value, and a 184% jump in customer retention.
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Yespo helped FABO improve email marketing. The team audited the website and email workflows. They created new master templates for... emails. They refreshed triggers and added new channels. FABO saw a 22.9% increase in open rate and a 151% increase in click rate. The changes boosted customer engagement and improved communication quality.
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Kärcher wanted to increase email open and click-through rates and engage their audience before a price increase. They worked with... Promodo to create a gamified email campaign using AMP technology. The campaign featured a 'Spin the Wheel' game and special offers. They targeted active subscribers who had not purchased recently. As a result, open rates rose from 27% to 38% and click-through rates increased from 2.9% to 6.6%.
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Busfor wanted to attract new customers during Halloween using gamification. They had less than 48 hours to design and launch... a campaign. Busfor used Yespo to create a "Wheel of Fortune" subscription form on their website. Visitors could spin the wheel for a discount by entering their contact details. Yespo helped set up automated emails to send discount codes to participants. The campaign collected 3,000 subscribers in less than 12 hours.
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Yespo helped Foxtrot, a top electronics retailer in Ukraine, boost accessory sales by 16% using AI-powered product recommendations. Foxtrot wanted to... increase cross-sell and upsell without more site traffic. They used Yespo's omnichannel marketing automation and personalized offers. The solution used neural networks and data science to predict customer needs. Foxtrot saw more conversions and higher order values with the same website traffic.
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The email marketing automation platform helped High Profile Club, a PR agency, improve communication with customers and subscribers. The agency faced... issues with their previous marketing automation tool, including sending failures and workflow problems. The new solution automated event registration emails and reminders, and enabled better contact import and segmentation. Developers created a countdown timer for event reminders, making communication more reliable and timely. The marketing team also learned to use the omnichannel CDP for better subscriber management.
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Shiny&Diski wanted to increase sales and grow their email contact list. They added a game to their website using Yespo... CDP. Users played the game by entering their email and choosing a path for a chance to win discounts. The company promoted the game with a website widget and email campaign. As a result, revenue from triggers grew by 136% during the game. Their customer base grew four times, and sales from the widget and triggers rose by 60%.
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Yespo CDP helped PUMA Ukraine boost order share from product recommendations by 10x in 14 months. The challenge was to... improve recommendation efficiency and make tracking transparent. The solution included optimizing UTM tags and updating the website's recommendation system with new transformer-based models. Results included a 7x conversion rate, a 76% increase in CTR, and order share from recommendation blocks rising from 2% to 20%.
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Yespo's CDP helped adidas double sales from the "Happy Birthday" trigger by adding targeted widgets. The team used a floating... window widget to reach customers who ignored the initial birthday email. The widget targeted users with recent birthdays and no recent purchases. This approach increased engagement and sales. The solution was quick to implement, taking just one hour.
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