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Retail Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Umico Market - Retail - Large

Baku, Azerbaijan
Automated mobile push campaigns Customer retention for marketplace app Customer engagement Mobile marketing

Umico Market used yespo's omnichannel CDP to boost purchases by 1. 5x with mobile push notifications. The team set up...automated, multilingual push campaigns for abandoned carts, price drops, and reactivation. These triggered messages cut abandoned carts by 20%. Open rates were 5 times higher than promo pushes, and conversion doubled. User engagement and app usage increased, helping Umico Market connect better with customers.

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GPSocks - Retail - Small

WooCommerce store integration with CDP Automated marketing campaign setup Ecommerce marketing automation Customer data integration

GPSocks used Yespo to connect their WooCommerce store with a customer data platform. They faced technical challenges during integration. The... team installed the plugin, set up product feeds, and launched their first bulk campaign. They created trigger emails and activated Yespo PRO plan triggers. As a result, GPSocks automated their marketing and increased real sales.

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PUMA - Retail - Very Large

Herzogenaurach, Germany
Product recommendation optimization On-site attribution improvement Personalization and recommendations eCommerce optimization

PUMA used Yespo to improve product recommendations on its website. The company optimized on-site attribution and recommendation blocks. In 14... months, the share of orders from recommendations grew ten times. Yespo's new algorithms integrated with PUMA's campaigns. This led to better ecommerce performance and higher sales from recommendations.

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Foxtrot - Retail - Large

Kyiv, Ukraine
Personalized product recommendation Cross-sell automation for accessories Customer engagement Retail sales optimization

Foxtrot used Yespo's AI-powered product recommendations to boost accessory sales by 16% without increasing website traffic. The retailer implemented personalized... recommendations across its online store, using neural networks to analyze user behavior and product data. This approach also increased conversion rates by 5% and deepened user engagement by 10%. Foxtrot's team worked closely with Yespo to fine-tune algorithms for different product categories. The solution helped both online and offline sales teams offer relevant cross-sell suggestions efficiently.

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AURUM - Retail - Medium

Kyiv, Ukraine
Email personalization for product recommendations Customer retention through targeted campaigns Customer engagement Email marketing

AURUM used Yespo to add personalized product recommendations to their email campaigns. In just a few months, they saw a... 25–30% increase in average order value. Click-through rates rose by 10%, and conversion rates improved up to three times. Retention rates jumped by 184%. The solution made emails more relevant and helped customers choose higher-value jewelry. AURUM now plans to expand personalization to more channels.

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Shafa - Retail - Medium

Kyiv, Ukraine
Product recommendation in email triggers Abandoned cart recovery Customer engagement Email marketing

Shafa used yespo to boost email trigger conversions. They added product recommendations to abandoned cart and abandoned view emails. This... led to a 233% increase in trigger conversions. Reactivation emails with recommendations also improved results. Shafa saw better engagement and more sales from these changes.

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Jewelry brand - Retail - Small

Email marketing segmentation Behavioral trigger automation Customer engagement Email marketing

Yespo helped a jewelry brand grow its active subscriber base by 100%. The brand used interest-based and gender segmentation to... target emails. They updated email designs and added behavioral triggers. The average order value from email increased by 166%. Promotional campaigns reached a 55% open rate.

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Online pet store - Retail - Medium

Omnichannel marketing automation for ecommerce Personalized product recommendations for retail Customer engagement Retail marketing

Yespo helped an online pet store boost sales using omnichannel marketing. The store used email, Viber, and web push to... reach customers. Product recommendations on the website delivered a 25x return on investment in the first month. Triggered Viber campaigns increased conversions by 10 times. Segmented campaigns and personalized offers drove higher open and click rates. The store saw 3.5x profit growth from Viber campaigns in four months.

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FABO - Retail - Small

Email marketing relaunch Customer engagement improvement Customer engagement Email marketing

FABO relaunched their email marketing with help from Yespo. They audited the website and email communications. They created a new... master template and updated triggers for order status, abandoned cart, and wishlist. FABO added a subscription form and integrated web push notifications and app inbox. These changes increased open and click rates in the beauty sector.

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Goso - Retail - Small

USA
Email deliverability improvement Email marketing

Goso, a small American retail company, faced issues with their email campaigns landing in Gmail's spam folder. They partnered with... eSputnik to improve email deliverability. The team analyzed technical aspects, authentication, and subscription processes. After optimizing campaign design and communication, Goso successfully removed their emails from the spam list. This led to higher open rates and better email marketing results.

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Military clothing and footwear store - Retail - Small

Omnichannel marketing automation Customer engagement via web push Customer engagement Omnichannel marketing

Yespo and eSputnik CDP helped a military clothing and footwear store achieve a 922% ROI. The store used an omnichannel... strategy, combining email, Viber, and web push notifications. They improved email design and campaign content. The team expanded communication channels and optimized triggered campaigns. Website recommendations and widgets increased customer engagement. The project led to significant business growth and higher returns.

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Pandora - Retail - Very Large

Copenhagen, Denmark
Gamified subscription form deployment Customer retention channel optimization Customer engagement Retention & loyalty

Pandora used Yespo's gamified widgets to boost subscriptions. In three weeks, they gained as many new contacts as in three... months. The new gamified widget increased subscriptions by 7x compared to the old form. Monthly revenue from the retention channel grew by 190%. Active user base grew by 46.3%. Pandora plans more gamified campaigns after this success.

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Zootovary.com - Retail - Small

Kyiv, Ukraine
Personalized email campaign automation Customer segmentation for targeted offers Customer engagement Content marketing

Zootovary. com used Yespo to launch personalized trigger email campaigns. They wanted to increase sales and customer loyalty through email....The team created a customer questionnaire and used the data to segment users. Trigger emails included pet birthday greetings, food reminders, and abandoned cart messages. Monthly revenue from the email channel grew by 30%. Open rates rose to 40-70% and click rates reached 25%.

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Apparel & Fashion Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Natali Bolgar - Apparel & Fashion - Medium

Kyiv, Ukraine
Triggered campaign automation for ecommerce Personalized customer communication via email and Viber Customer engagement Marketing automation

Yespo helped Natali Bolgar boost triggered campaign revenue by 650% in four months. The fashion brand used Yespo CDP to... launch 13 automated workflows across email and Viber. These included abandoned cart, browse, and category triggers, plus price drop and back-in-stock alerts. The most profitable triggers were abandoned cart and browse, driving over 50% of triggered revenue. Personalized, timely messages increased sales and improved customer engagement.

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brabrabra - Apparel & Fashion - Small

Kyiv, Ukraine
Loyalty program notification automation Personalized SMS campaign management Customer engagement Marketing automation

brabrabra used yespo to automate personalized SMS notifications for their loyalty program. They integrated Google BigQuery with yespo to segment... customer data and trigger targeted messages. The SMS campaign generated 10% of all online orders in the first month. The integration paid for itself within two weeks. This approach helped brabrabra boost online sales and improve customer engagement.

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adidas - Apparel & Fashion - Very Large

Herzogenaurach, Germany
Birthday campaign sales optimization Website widget targeting for segmentation Customer engagement Personalization

adidas used CDP Yespo to boost sales with a targeted birthday widget. The team added widgets to their "Happy Birthday"... email trigger, reaching customers who ignored the first message. This new workflow almost doubled sales from the trigger, increasing them by 46%. The widget alone generated about 40% of campaign sales. The click-through rate for the widget was 37% higher than other widgets. Targeted offers led to more conversions and higher customer satisfaction.

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Aviatsiya Halychyny - Apparel & Fashion - Small

Lviv, Ukraine
Triggered email campaign automation Bilingual marketing campaign setup Customer engagement Email marketing

Yespo CDP helped Aviatsiya Halychyny double sales from their email channel in one year. The brand used abandoned cart and... abandoned view trigger campaigns to re-engage customers. Integration included both online and offline store data, with bilingual campaigns in Ukrainian and English. The solution achieved a 25% conversion rate for abandoned cart emails and 10% for abandoned view emails. The investment paid off in just two months.

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O.TAJE - Apparel & Fashion - Small

Kyiv, Ukraine
Predictive segmentation for messaging campaigns Customer segmentation Campaign performance optimization

O. TAJE used Yespo's predictive segmentation to improve Viber campaign results. The brand wanted to boost ROMI and lower campaign...costs. Predictive segments were easy to set up and outperformed manual segments. O.TAJE saw a 310% increase in ROMI and a 300% rise in conversion rates. The company plans to use predictive segmentation for other channels like SMS.

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Food & Beverages Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Ukrainian food delivery service - Food & Beverages - Medium

Kyiv, Ukraine
Abandoned cart recovery automation Omnichannel customer re-engagement Customer engagement Marketing automation

Yespo's omnichannel abandoned cart trigger helped a Ukrainian food delivery service boost click-to-conversion rates by 180%. The solution used email,... mobile push, Viber, and app inbox messages to reach users who left items in their carts. After six months, revenue per click rose by 185% compared to mass campaigns. Each channel contributed to higher sales, with Viber notifications driving extra conversions. The automated workflow required less manual effort and delivered stable, repeatable results.

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Un serviciu ucrainean de livrare de alimente - Food & Beverages - Medium

Ukraine
Abandoned cart recovery automation Customer engagement

Yespo helped a Ukrainian food delivery service boost click conversion rates by 180%. The company used an omnichannel abandoned cart... trigger across email, mobile push, Viber, and app inbox. This approach targeted users who left items in their carts and guided them to complete purchases. Revenue per click increased by 185% compared to mass campaigns. The solution required less manual effort and delivered stable, repeatable results.

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Rocket - Food & Beverages - Medium

Kyiv, Ukraine
Customer segmentation for mobile push Personalized reactivation campaigns Customer engagement Retention & loyalty

Rocket used yespo to segment users and send personalized mobile push notifications. They cut churn of new users by 40%... with triggered pushes. Reactivation campaigns brought back 25% of inactive users. The average customer check increased by 16%. Orders grew by 65% since March 2020. ROI reached 152%, with $5 profit per $1 invested.

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Consumer Electronics Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Stylus - Consumer Electronics - Medium

Kyiv, Ukraine
Gamified email subscriber acquisition Website engagement and conversion boosting Customer engagement Email marketing

Stylus used Yespo CDP to launch gamification campaigns on their website. They ran games like "Three Matches," "Gift Box," and... "Roulette" to attract new subscribers and boost email channel revenue. The "Roulette" game led to a 176% revenue increase during its campaign. Overall, Stylus saw a 150% increase in monthly revenue and gained up to 8% new active contacts each month. Gamification helped Stylus engage users and grow their contact base by about 80%.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Busfor - Transportation/Trucking/Railroad - Large

Kyiv, Ukraine
Subscriber acquisition with gamification Automated discount email delivery Customer engagement Lead generation

Busfor used Yespo to launch a gamified subscriber campaign for Halloween. They added a "Wheel of Fortune" pop-up to their... website, letting visitors spin for discounts in exchange for email signups. The campaign collected 3,000 valid email addresses in under 12 hours, with a 10% conversion rate and a 50% email open rate. Busfor achieved these results with minimal spend and no large discounts. The project was completed in less than 48 hours, showing the power of gamification in customer acquisition.

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Education Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

GTCbio - Education

Yespo helped GTCbio detect email security bots in their campaigns. GTCbio faced inflated open and click rates due to bot... activity, which made their email marketing data unreliable. The solution used Yespo's reporting tools to identify abnormal metrics and isolate bot clicks. This improved the accuracy of GTCbio's email performance reports and protected their subscriber relationships. The case highlights the importance of bot detection in email marketing for education organizations.

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Consumer Services Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Fishka - Consumer Services - Large

Yespo widgets helped Fishka boost app downloads. Fishka wanted more users for its mobile app. They used clickable informers on... their website to guide visitors to the app. The widget had a 12% open rate in the first month. Of those, over 30% downloaded the app. Fishka continues to use this solution for app marketing and customer engagement.

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Marketing and Advertising Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

High Profile Club - Marketing And Advertising - Small

London, UK
Email marketing automation for membership Event-triggered communication workflows Customer engagement Email marketing

High Profile Club used yespo to automate email marketing. They needed to fix issues with their old platform and improve... communication with members and leads. yespo set up workflows for event registration, reminders, and follow-ups using integrations with Eventbrite, Xero, and Zapier. The team redesigned email templates, added digital signatures, and built adaptive subscription forms. Segmentation and personalized campaigns increased engagement. All project goals were met, making communication faster and more reliable.

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Consumer Goods Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Kärcher - Consumer Goods - Large

Winnenden, Germany
Email campaign engagement improvement Audience segmentation for promotions Customer engagement Email marketing

Kärcher used Yespo's CDP tools to boost email engagement. They worked with Promodo to launch a gamified email campaign using... AMP technology. The campaign featured a 'Spin the Wheel' game and special offers. Open rates rose from 27% to 38%. Click-through rates increased from 2.9% to 6.6%. Gamification helped Kärcher engage more subscribers and drive orders.

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Automotive Case Studies and Customer Success Stories with Yespo Оmnichannel CDP

Shiny&Diski - Automotive - Medium

Kyiv, Ukraine
Email contact acquisition via gamification Sales growth from website engagement Customer engagement Email marketing

Yespo CDP helped Shiny&Diski boost revenue by 136% in one month using gamification. The company added a game to its... website, encouraging users to enter their email and play for discounts. This approach grew their customer base by 4 times and increased sales from widgets and triggers by 60%. The number of new subscribers in one month surpassed all of 2023. Shiny&Diski plans to keep using gamification for future growth.

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Other Industry Case Studies and Success Stories with Yespo Оmnichannel CDP

- Small

Email marketing platform migration Customer data platform implementation

yespo helped a customer migrate their email marketing to its CDP. The process included redesigning email templates and verifying domains.... The team set up DKIM, SPF, DMARC, and MX records. They added new email senders and enabled web tracking. The migration also involved transferring contact lists and redesigning subscription forms. Product recommendations were added to the site. The case shows how to plan and execute a smooth email marketing migration.

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