Vtiger One Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger One.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger One.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger One Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger One works with different mediums / channels such as E-Mail. and Social Media.

Vtiger One's features include Ticketing, Dashboard, Recording, etc. and Vtiger One support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger One analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through... for issue resolution." - Alex Richwagen

Peer review evidence (same sources as the product rating summary)

"...Helps us with opportunity pipeline managing and keeping track of activities of our team...." Peer review by Internal Consultant
"...Also the ease of creating an email campaign and keeping track of it...." Peer review by David M, Web Developer & Administrator, Website Manager, Internet
"...In addition to that, Development of modules from starting without the burden of creating the complex workflows is great provision for me...." Peer review by sam w, Head product manager

Vtiger One, Less Annoying CRM, ClickUp, Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger One

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Vtiger One Customer wins, Customer success stories, Case studies

How can Vtiger One enhance your Opportunity Management process?

How efficiently Does Vtiger One manage your Campaign Management?

What solutions does Vtiger One provide for Workflow Management?

What solutions does Vtiger One provide for Collaboration?

How efficiently Does Vtiger One manage your Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
 

Mindbox Group - Information Technology And Services - Small

London, UK

Vtiger CRM helped Mindbox Group move from Excel-based sales tracking to a single, unified database. The company automated order management and invoicing by integrating Vtiger with Epicor iScala and D...ocuSign. This reduced manual data entry and errors, and improved team collaboration. Mindbox now has a central source of truth for sales and accounting. The platform supports ongoing process improvements and digital innovation.

 

Mediserve - Medical Devices - Small

India

Vtiger CRM helped Mediserve fix disorganized field visit tracking. Before, the sales team wasted time on manual records and missed follow-ups. Vtiger gave them a dashboard and reminders, making all d...ata easy to see in one place. This cut down errors and manual work. Sales teams now follow up better and work more efficiently. Admins and employees found the system easy to use and quick to adopt.

 

Medilife Technologies - Hospital & Health Care - Small

New Delhi, India

Vtiger CRM helped Medilife Technologies move from manual processes to automated workflows. The company struggled with lead and contact management using spreadsheets. After adopting Vtiger CRM, they i...mproved sales processes and gained real-time insights. Customer support and marketing campaigns became more effective. Medilife Technologies saw better lead conversion rates and increased work efficiency.

 

Kuwait Digital Technologies (KDT) - Information Technology And Services - Small

Kuwait City, Kuwait

Vtiger CRM helped Kuwait Digital Technologies (KDT) fix missed sales follow-ups and scattered customer data. KDT used to struggle with fragmented tools and manual errors. Vtiger gave them a single pl...atform for contacts, deals, and reports. Follow-up delays dropped by 60%. Customer response rates improved by 40%. The sales team adopted the CRM quickly, even non-technical staff.

 

FM BIRD - Media Production - Small

Tokyo, Japan

Vtiger CRM helped FM BIRD, a media management company in Japan, move from an outdated Access database to a modern CRM. The company faced challenges with complex banking fees and clients consolidating... invoice payments. Vtiger CRM centralized sales data, improved invoice and payment tracking, and made reporting easier. FM BIRD now manages sales, leads, quotes, and invoices more efficiently. The CRM's user-friendly interface and reporting tools support better business decisions and ongoing growth.

 

Exemplar Health Care - Hospital & Health Care - Large

Rotherham, UK

Vtiger CRM helped Exemplar Health Care move from paper-based systems to a digital platform. The company faced issues with duplicate records, slow enquiry management, and hard-to-access information. V...tiger CRM centralized contact and enquiry tracking, making data more accurate and easy to manage. The solution was quickly adopted across all care homes. Exemplar saw lower costs, more referrals, and better customer service after switching to Vtiger.

All-in-one CRM for Marketing: Sales & Customer service teams

Video Thumbnail

Frequently Asked Questions(FAQ)

for Vtiger One

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, ClickUp, Freshsales and Vtiger Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (101)
Custom Reports

3.60/5

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited News

Product

IIH Global Launches Vtiger CRM Integration to Automate Sales,

IIH Global has launched Vtiger CRM Integration Services to automate sales, support, and marketing workflows. This integration connects various business tools, enhancing data flow and operational efficiency. The service aims to eliminate manual processes and improve decision-making through tailored CRM solutions, benefiting businesses by streamlining operations and boosting productivity.

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Financials

PRIVATE