Vtiger One Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger One.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger One.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger One Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger One works with different mediums / channels such as E-Mail. and Social Media.

Vtiger One's features include Ticketing, Dashboard, Recording, etc. and Vtiger One support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger One analytics capabilities include Analytics, and Custom Reports.

Reviews

"The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier." - BMW Group and Financial Services UK

Vtiger One, Less Annoying CRM, Teamgate CRM, Floify, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger One

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Vtiger One Use Cases

Why is Vtiger One the best choice for Opportunity Management?

How efficiently Does Vtiger One manage your Campaign Management?

How can Vtiger One optimize your Workflow Management Workflow?

What makes Vtiger One ideal for Collaboration?

How can Vtiger One enhance your Proposal & Quote Management process?

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo

Case Studies

CASE STUDY TvGan

Vtiger CRM helped TvGan centralize their business data. Before, TvGan struggled with scattered information and weak reporting. Vtiger One Professional edition brought all their data together. The CRM... improved integration between departments and automated some processes. TvGan now creates better reports and manages their business more easily.

Read more →
Oil & Energy

CASE STUDY Unigaz

Vtiger CRM helped Unigaz automate its sales cycle from start to finish. Unigaz faced problems with communication, manual data entry, and slow sales processes. Vtiger CRM brought in modules for leads,... contacts, approvals, and reports. This improved lead management, team collaboration, and document handling. The company saw faster sales cycles, better visibility, and easier decision-making. User adoption and scalability also increased.

Read more →
Financial Services

CASE STUDY ZCITY

Vtiger CRM helped ZCITY, a digital payment gateway, solve problems with reporting and automation. ZCITY used Vtiger to improve workflows in operations, marketing, and support. The Live Chats module m...ade customer communication faster. Automation cut manual work time by 50%. Customization let ZCITY match the CRM to their business needs. ZCITY now runs more efficiently and gives better service to customers.

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CASE STUDY Vorwerk

Vtiger CRM helped Vorwerk move from paper-based processes to full automation. The company replaced manual data entry and MailChimp with Vtiger CRM, making it easier to track customer data and send em...ails. Sales processes became automated, boosting productivity and improving customer experience. Vorwerk achieved 100% improved efficiency in lead qualification. The CRM system became essential for daily operations and business growth.

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CASE STUDY Zoomusic

Vtiger CRM helped Zoomusic manage client relationships better. Their old system was hard to use, expensive, and had non-editable fields. Vtiger CRM gave them Gmail integration, editable fields, and e...asy contact management. The switch lowered costs and made work easier. Zoomusic liked the fast setup and helpful support. Now, they keep client data organized and send newsletters with less effort.

Read more →
Telecommunications

CASE STUDY TXM Global Solutions

Vtiger CRM Help Desk Module helped TXM Global Solutions manage incident tickets for major customers in the Americas. TXM needed a solution that supported ITIL processes, multiple SLAs, and detailed a...nalytics. Vtiger provided a customizable self-service portal, workflows, and automation. TXM improved end-customer satisfaction from 7.4 to 8.9%. SLA compliance reached over 99% in the first three months. The support team worked better with real-time visibility and collaboration tools.

Read more →

Video

All-in-one CRM for Marketing: Sales & Customer service teams

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Frequently Asked Questions(FAQ)

for Vtiger One

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, Teamgate CRM, Floify and Monday Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE