Vtiger One Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger One.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger One.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger One Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger One works with different mediums / channels such as E-Mail. and Social Media.

Vtiger One's features include Ticketing, Dashboard, Recording, etc. and Vtiger One support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger One analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through... for issue resolution." - Alex Richwagen

Vtiger One, Less Annoying CRM, Teamgate CRM, Floify, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger One

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Vtiger One Customer wins, Customer success stories, Case studies

How can Vtiger One enhance your Opportunity Management process?

What benefits does Vtiger One offer for Campaign Management?

What makes Vtiger One ideal for Workflow Management?

What solutions does Vtiger One provide for Collaboration?

How does Vtiger One address your Proposal & Quote Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo

Epumps Solutions LLC - Machinery

Vtiger CRM helped Epumps Solutions LLC fix missed sales follow-ups and poor inventory management. The company used Vtiger’s Sales, Inventory, and Contacts modules to organize workflows and centralize... data. After implementation, Epumps saw faster sales cycles, better quotation tracking, and improved customer engagement. The team now tracks sales opportunities more clearly and responds to customers faster. Standardized processes and centralized data help Epumps close more deals and work more efficiently.

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Mindbox - Information Technology And Services

Vtiger CRM helped Mindbox replace Excel with a single, unified database for customers, opportunities, and orders. Mindbox used Vtiger CRM to automate sales processes, integrate with Epicor iScala and... DocuSign, and create custom modules for reporting. The team saw fewer manual errors and better collaboration. All sales and accounting data now live in one place. Mindbox continues to use Vtiger CRM to improve workflows and support growth.

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ProImageExperts - Media Production

Vtiger CRM helped ProImageExperts organize all customer data in one place. Before, the team used many excel sheets and email tools, making it hard to track sales and support. With Vtiger, they set up... custom workflows and a ticketing system. Managers now see all sales and support activities clearly. The support team improved efficiency by 50% using Vtiger’s help desk features. Vtiger offered more features at a lower price than Salesforce or Sugar CRM.

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Arvedi Metalfer do Brasil - Manufacturing

Vtiger CRM helped Arvedi Metalfer do Brasil organize its sales data and streamline its sales process. Before Vtiger, the company struggled with disorganized sales and fragmented information. Vtiger C...RM's customizable modules, especially Quotation and Support Tickets, centralized commercial data and improved workflow. The sales team quickly adapted to the user-friendly system. Productivity and internal organization improved, and the company can now track performance indicators and spot new sales opportunities more easily.

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Cinch Connectivity Solutions - Consumer Electronics

Vtiger CRM helped Cinch Connectivity Solutions move from manual sales and quoting to a centralized, automated system. Cinch used to struggle with scattered data and slow processes. With Vtiger CRM, t...hey now automate quotes, track sales, and manage customer data in one place. Teams work faster and give better customer service. Cinch can monitor key business metrics and adjust the system as they grow. The CRM's flexibility supports ongoing improvements and business growth.

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Altius Sports & Leisure Pvt Ltd - Entertainment

Vtiger CRM helped Altius Sports & Leisure Pvt Ltd fix problems with their old CRM. The old system was hard to use and led to missed sales leads. Vtiger CRM was easy to set up and simple for the sales... team to use. The team started entering data more often and tracking leads better. Sales processes became more organized. The company now captures every lead and supports business growth with Vtiger CRM.

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All-in-one CRM for Marketing: Sales & Customer service teams

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Frequently Asked Questions(FAQ)

for Vtiger One

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, Teamgate CRM, Floify and Monday Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE