Vtiger One Overview

Vtiger’s All-in-one CRM platform offers seamless customer experience and multi-channel communication to boost engagement and sales. It includes features like email marketing, sales forecasts, and workflow automation for enhanced productivity and revenue growth.

Use Cases

Customers recommend Opportunity Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Vtiger One.

Other use cases:

  • Collaboration
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vtiger One.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Vtiger One Use-Cases and Business Priorities: Customer Satisfaction Data

Vtiger One works with different mediums / channels such as E-Mail. and Social Media.

Vtiger One's features include Ticketing, Dashboard, Recording, etc. and Vtiger One support capabilities include Chat Support, Email Support, Phone Support, etc. also Vtiger One analytics capabilities include Analytics, and Custom Reports.

Reviews

"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable." - Annamarie Bermundo

Vtiger One, Less Annoying CRM, ClickUp, Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vtiger One

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vtiger One is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Vtiger One Customer wins, Customer success stories, Case studies

How can Vtiger One optimize your Opportunity Management Workflow?

What makes Vtiger One ideal for Campaign Management?

What benefits does Vtiger One offer for Workflow Management?

What solutions does Vtiger One provide for Collaboration?

How can Vtiger One enhance your Proposal & Quote Management process?

11 buyers and buying teams have used Cuspera to assess how well Vtiger One solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
CUSTOMERS TESTIMONIALS
Vtiger One testimonial

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris
Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo
Vtiger One testimonial

Alex Richwagen

New York Life Insurance Company
Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen
Vtiger One testimonial

General Manager, Group Customer Strategy

BMW Group and Financial Services UK
The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK

Aurik - Management Consulting - management consulting

Vtiger CRM helped Aurik, a business accelerator in Johannesburg, improve turnaround time and boost team performance. Aurik needed a simple tool to track progress and manage handovers for its 350 busi...ness clients. They chose Vtiger for its easy setup, project management, and strong case management with SLAs. Employees start their day with Vtiger, using its dashboard to track work. The system made it easy for Aurik to build a tool that fit their needs.

Read on →

Ampnet Mega Pacific - Information Technology - Information Technology

Vtiger CRM helped Ampnet Mega Pacific fix errors from manual quotes and fragmented data. The company used Vtiger to centralize quoting, automate pricing, and connect sales modules. Price books made v...endor and region pricing easy and accurate. Automations cut manual entry and reduced mistakes. Sales and technical teams now work faster and more efficiently with mobile access.

Read on →

FM BIRD - Media Production - media production

Vtiger CRM helped FM BIRD, a media production company in Japan, move from an old Access database to a modern CRM. FM BIRD used Vtiger CRM to manage invoices, quotes, and sales orders. The payment fun...ction made it easier to track and reconcile payments, even when clients paid multiple invoices at once. The reporting system improved how FM BIRD analyzed financial and client data. This led to better sales operations, improved customer management, and greater efficiency.

Read on →

D-Link - Information Technology And Services - information technology and services

Vtiger CRM helped D-Link solve problems with their old CRM, which was too complex and expensive. Many employees did not use the old system, leading to inconsistent customer management. Vtiger CRM off...ered a flexible, easy-to-use platform with strong integration and lower costs. Employee adoption increased, and user feedback was very positive. D-Link now manages customer interactions better and saves money on CRM costs.

Read on →

Pactia - Real Estate - real estate

Vtiger CRM helped Pactia, a real estate private equity fund, solve data silos and disconnected sales teams. Before Vtiger, Pactia used Excel, WhatsApp, and paper, causing sales team collisions and lo...st customer insights. With Vtiger CRM, Pactia unified sales, marketing, and support, gaining a full view of customer interactions. Automation and print templates cut their contracting process from 2-3 months to 30 days. Pactia now enjoys faster turnaround and a better sales process.

Read on →

Software@Work (India) Pvt. Ltd. - Information Technology And Services - information technology and services

Vtiger CRM helped Software@Work (India) Pvt. Ltd. solve problems caused by disconnected apps and old tools. The company used Vtiger CRM to bring sales, service, marketing, and reporting into one syst...em. This made work faster and easier. Teams quickly learned the new system. Management could see all operations clearly. Automation and AI features improved customer service and sales. The company now runs more smoothly and keeps learning new ways to use Vtiger CRM.

Read on →

All-in-one CRM for Marketing: Sales & Customer service teams

Video Thumbnail

Frequently Asked Questions(FAQ)

for Vtiger One

What is Vtiger One?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

What is Vtiger One used for?

Vtiger One is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger One?

Ticketing, Dashboard and Recording are some of the top features of Vtiger One.

Who uses Vtiger One?

Vtiger One is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger One alternatives?

Less Annoying CRM, ClickUp, Freshsales and Vtiger Sales CRM are popular alternatives for Vtiger One.

Where is Vtiger One located?

Vtiger One is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .
lightning

Peers used Vtiger One for opportunity management and campaign management

Vtiger One Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger One

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger One

Vtiger Systems India Private Limited News

Product

IIH Global Launches Vtiger CRM Integration to Automate Sales,

IIH Global has launched Vtiger CRM Integration Services to automate sales, support, and marketing workflows. This integration connects various business tools, enhancing data flow and operational efficiency. The service aims to eliminate manual processes and improve decision-making through tailored CRM solutions, benefiting businesses by streamlining operations and boosting productivity.

Read more →

Vtiger Systems India Private Limited Profile

Company Name

Vtiger Systems India Private Limited

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE