Vtiger all-in-one CRM Overview

This is a summary of the comprehensive capabilities and benefits of Vtiger all-in-one CRM based on over 5678 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Vtiger all-in-one CRM, Vtiger Sales CRM, Apptivo, Freshsales, Bullhorn ATS & CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Vtiger all-in-one CRM is right for your needs? Our Cuspera AI engine can evaluate how Vtiger all-in-one CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Vtiger all-in-one CRM supports business activities such as:

  • Opportunity Management
  • Campaign Management
  • Workflow Management
  • Collaboration
  • Proposal & Quote Management

Vtiger all-in-one CRM can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use E-Mail and Social Media for these needs. As a solution, Vtiger all-in-one CRM's capabilities include Ticketing, Dashboard, Recording, etc.

Vtiger all-in-one CRM was founded in 2003. Information Technology and Services Vertical is its biggest customer base.

Reviews

"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. " - Annamarie Bermundo

Cuspera Reviews

35 buyers and buying teams have used Cuspera to assess how well Vtiger all-in-one CRM solved their CRM needs. Cuspera uses 5678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Vtiger all-in-one CRM.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Opportunity Management , Campaign Management , Workflow Management , as the business use cases that they have been most satisfied while using Vtiger all-in-one CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Opportunity Management

5.00/5 ★

Read Reviews (231)

"...And if the managers spot opportunities in the same status for a long time, they quickly intervene to check if sales reps are facing any difficulties in progressing the deal...." Case Study RussAir Technologies
Campaign Management with E-Mail and Social Media

4.95/5 ★

Read Reviews (227)

"...Currently we have more than 50+ workflows, 100+ reports, 30+ custom fields, Email Marketing Campaigns and Autoresponders...."
campaign monitoring

4.84/5 ★

Read Reviews (17)

"...Automate the tasks, track the campaigns, marketing, and the support tasks being performed in the organization...."
Workflow Management

4.35/5 ★

Read Reviews (206)

"...The workflow function is extensive and gives a considerable additional benefit in the daily work. ...."
PEER EXPERIENCES
Opportunity Management

5.00/5 ★

Read Reviews (231)

"...And if the managers spot opportunities in the same status for a long time, they quickly intervene to check if sales reps are facing any difficulties in progressing the deal...." Case Study RussAir Technologies
Campaign Management with E-Mail and Social Media

4.95/5 ★

Read Reviews (227)

"...Currently we have more than 50+ workflows, 100+ reports, 30+ custom fields, Email Marketing Campaigns and Autoresponders...." Peer review by Alexander G., Information Technology and Services
campaign monitoring

4.95/5 ★

Read Reviews (17)

Workflow Management

4.35/5 ★

Read Reviews (206)

"...The workflow function is extensive and gives a considerable additional benefit in the daily work. ...." Peer review by Juerg H., CFO, Hospitality

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5678 insights from peers and experts to help you assess how these Vtiger all-in-one CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK
CUSTOMERS TESTIMONIALS

Annamarie Bermundo

Assistant Vice President of Digital and CRM Platforms

L'Oreal Paris

Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. Testimonial By Annamarie Bermundo

Alex Richwagen

New York Life Insurance Company

Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through for issue resolution. Testimonial By Alex Richwagen

General Manager, Group Customer Strategy

BMW Group and Financial Services UK

The single biggest driver of customer satisfaction, by far, is ease. Combining self-service knowledge with the transformation of our customer interaction centre and website gives us the confidence to say: buying and enjoying your BMW just got easier. Testimonial By BMW Group and Financial Services UK

Case Studies

COMPANY CASE STUDIES
Case Study Breezway

How Breezway increased sales with the help of Vtiger CRM

Read More
Case Study HackerEarth

How HackerEarth Increased growth in sales with the help of Vtiger CRM

Read More
Case Study GB Advisors

How GB Advisors Improved sales process with the help of Vtiger CRM

Read More

Frequently Asked Questions(FAQ)

for Vtiger all-in-one CRM

What is Vtiger all-in-one CRM?

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey.

What is Vtiger all-in-one CRM used for?

Vtiger all-in-one CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Opportunity Management, Campaign Management and Workflow Management .

What are the top features of Vtiger all-in-one CRM?

Ticketing, Dashboard and Recording are some of the top features of Vtiger all-in-one CRM.

Who uses Vtiger all-in-one CRM?

Vtiger all-in-one CRM is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Vtiger all-in-one CRM alternatives?

Vtiger Sales CRM, Apptivo, Freshsales and Bullhorn ATS & CRM are popular alternatives for Vtiger all-in-one CRM.

Where is Vtiger all-in-one CRM located?

Vtiger all-in-one CRM is headquartered at No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India .

Popular Business Setting

for Vtiger all-in-one CRM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Vtiger all-in-one CRM to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for Vtiger all-in-one CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.19/5 ★

Read Reviews (93)
Dashboard

3.33/5 ★

Read Reviews (85)
Recording

4.21/5 ★

Read Reviews (85)
Alerts: popups & Notifications

2.30/5 ★

Read Reviews (76)
Templates

2.56/5 ★

Read Reviews (63)
FEATURES RATINGS AND REVIEWS
Ticketing

4.19/5 ★

Read Reviews (93)
Dashboard

3.33/5 ★

Read Reviews (85)
Recording

4.21/5 ★

Read Reviews (85)
Alerts: popups & Notifications

2.30/5 ★

Read Reviews (76)
Templates

2.56/5 ★

Read Reviews (63)

IT and Other Capabilities

for Vtiger all-in-one CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.83/5 ★

Read Reviews (507)
Data Export

3.73/5 ★

Read Reviews (281)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.83/5 ★

Read Reviews (507)
Data Export

3.73/5 ★

Read Reviews (281)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5 ★

Read Reviews (480)
Email Support

4.93/5 ★

Read Reviews (365)
Phone Support

4.74/5 ★

Read Reviews (147)
24/7 Support

4.59/5 ★

Read Reviews (1595)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.95/5 ★

Read Reviews (480)
Email Support

4.93/5 ★

Read Reviews (365)
Phone Support

4.74/5 ★

Read Reviews (147)
24/7 Support

4.59/5 ★

Read Reviews (1595)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (101)
Custom Reports

3.60/5 ★

Read Reviews (558)

Software Failure Risk Guidance

?

for Vtiger all-in-one CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Vtiger all-in-one CRM

Vendor Profile Details

Company Name

Vtiger

Company Website

https://www.vtiger.com/

Year Founded

2003

HQ Location

No. 95, 12th Main 3rd Block, Rajajinagar Bangalore – 560010, Karnataka, India

Employees

101-250

Social

Financials

PRIVATE