Uniphore Self-Service Agent Overview
U-Self-Serve, Uniphore's intelligent solution, uses AI and NLP for seamless customer self-service. Conversational interactions are enhanced through advanced technology.
Use Cases
Customers recommend Engagement Management, Measuring Customer Satisfaction, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Uniphore Self-Service Agent.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Uniphore Self-Service Agent.
Uniphore Self-Service Agent Use-Cases and Business Priorities: Customer Satisfaction Data
Uniphore Self-Service Agent works with different mediums / channels such as Omnichannel. and Phone Calls.
Uniphore Self-Service Agent's features include Personalization, Intelligent Assistant, and Alerts: Popups & Notifications. and Uniphore Self-Service Agent support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Uniphore Self-Service Agent analytics capabilities include Custom Reports, and Analytics.
Reviews
"Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible host...ing options position it well for success in the future as the adoption of IVA solution accelerates." - Skand Bhargava
Uniphore Self-Service Agent, Chatbot, Zoom Virtual Agent, SmatBot, 247.ai, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Uniphore Self-Service Agent
Top Industries
- Manufacturing
- Insurance
- Financial Services
Popular in
- Enterprise
Uniphore Self-Service Agent is popular in Manufacturing, Insurance, and Financial Services and is widely used by Enterprise,
Uniphore Self-Service Agent Customer wins, Customer success stories, Case studies
How can Uniphore Self-Service Agent optimize your Engagement Management Workflow?
Why is Uniphore Self-Service Agent the best choice for Measuring Customer Satisfaction?
How can Uniphore Self-Service Agent optimize your Lifetime Value Management Workflow?
What Are the key features of Uniphore Self-Service Agent for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Uniphore Self-Service Agent solved their Chatbot needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Skand Bhargava Practice Director Everest Group |
Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its advanced dialog management capabilities, library of pre-built intents, robust analytics platform, and flexible hosting options position it well for success in the fu...ture as the adoption of IVA solution accelerates. |
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Peers used Uniphore Self-Service Agent for engagement management and measuring customer satisfaction
Uniphore Self-Service Agent Competitors
Uniphore Self-Service Agent Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (69) |
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (57) |
Software Failure Risk Guidance
?for Uniphore Self-Service Agent
Overall Risk Meter
Top Failure Risks for Uniphore Self-Service Agent
Uniphore Technologies Inc News
Business AI cloud operator Uniphore gets $260M from Nvidia, Snowflake, Databricks, AMD and others - SiliconANGLE
Uniphore Technologies Inc. secured $260 million in Series F funding from major tech companies like Nvidia, Snowflake, Databricks, and AMD, boosting its valuation to $2.5 billion. The investment supports Uniphore's Business AI Cloud platform, which enhances AI operations with enterprise-grade security and scalability. The funding will expand its platform capabilities and partner ecosystem, emphasizing its role in enterprise AI infrastructure.
Uniphore Announces Acquisitions of Orby AI and Autonom8 - Directors Club News -
Uniphore has acquired Orby AI and plans to acquire Autonom8 to enhance its Business AI Cloud. These acquisitions bring expertise from DeepMind and Google, advancing Uniphore's AI capabilities. The integration aims to accelerate automation of complex workflows, offering enterprises innovative AI solutions. Uniphore plans early access programs for select customers later this year.
Uniphore Acquires Orby AI To Bolster Enterprise AI Cloud Platform
Uniphore has acquired Orby AI to enhance its enterprise AI cloud platform. This acquisition aims to integrate Orby AI's expertise in process discovery and neuro-symbolic reasoning, which will help automate complex enterprise tasks. Uniphore also plans to acquire Autonom8 to further bolster its AI capabilities, focusing on multi-agent workflows. The acquisitions are part of Uniphore's strategy to expand its AI stack and compete in the specialized AI solutions market.
Uniphore Accelerates Expansion Across Europe | Uniphore
Uniphore is expanding its presence in Europe with the launch of the Business AI Cloud, a platform designed to meet the EU's AI Act requirements. The company is also introducing the Marketing AI CDP in EMEA, aiding marketers in managing complex data and privacy challenges. Uniphore's strategic partnership with Konecta is enhancing AI-led contact center transformations across Europe, and the company is strengthening its regional team with new leadership appointments.
Uniphore Technologies Inc Profile
Company Name
Uniphore Technologies Inc
Company Website
https://www.uniphore.com/HQ Location
Palo Alto , California
Social
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