Real-World Case Studies and Customer Success Stories with Thnks

Point of Reference used Thnks to boost client retention and satisfaction. The team sent personalized gestures of gratitude to celebrate... milestones and thank clients for their actions. Thnks helped them avoid compliance issues and made it easy to connect with customers. As a result, they achieved a 96% client renewal rate and a 72 Net Promoter Score. Account managers now see Thnks as essential for building strong relationships.
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Hired used Thnks to boost sales engagement and reconnect with prospects. The sales team sent digital gestures of gratitude to... reach customers directly in their inboxes. Thnks helped Hired cut gratuitous marketing spend by 63%. The platform also led to a 7% decrease in acquisition costs. Hired saw a 92% open rate for Thnks gestures, improving response rates and cost efficiency.
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Sigma Computing used Thnks to boost sales outreach and re-engage stalled deals. The team saw a 93% open rate and... a 57% increase in new business deal value. Thnks helped automate direct mail and personalize account-based marketing campaigns. Sigma achieved 8x ROI on upsell opportunities. The platform’s analytics made it easy to track engagement and results.
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Sigma Computing used Thnks to boost sales outreach and re-engage stalled deals. The team saw a 57% increase in new... business deal value and a 93% open rate for Thnks gestures. ROI for new business reached 8X compared to other marketing opportunities. Thnks made campaign setup fast and automated, helping personalize ABM campaigns. Real-time analytics let the team track engagement and results easily.
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Thnks helped Point of Reference boost client renewal rates to 96%. The team used Thnks to express gratitude and celebrate... milestones. This made customer relationships more personal. Net Promoter Score reached 72, their highest ever. Thnks open rate exceeded 95%. Account managers now rely on Thnks to engage clients and increase survey responses.
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Thnks helped Sigma Computing boost sales outreach and account-based marketing. The sales team saw more responses using Thnks than with... cold calls or emails. Thnks enabled re-engagement with 20% of stalled new business opportunities. The platform made campaigns more personal and easier to track. Sigma Computing achieved 8X ROI on upsell opportunities.
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Point of Reference used Thnks to boost client retention and satisfaction. The team sent personalized gratitude to clients, celebrating milestones... and successes. Thnks helped them avoid compliance issues and made it easy to connect without collecting addresses. After using Thnks, Point of Reference achieved a 96% client renewal rate and a 72 Net Promoter Score. Account managers now rely on Thnks to build stronger customer relationships.
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Pure Storage used Thnks to connect with new customers during the Covid-19 pandemic. The sales team sent personalized gestures to... prospects when in-person meetings were not possible. Thnks helped them stand out and open major new accounts. They achieved an 86% open rate and a 76% redemption rate on Thnks sent. Over 3,700 Thnks were sent, helping build strong business relationships.
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Kantata used Thnks to automate and simplify their client gifting process. Before Thnks, their program was manual and inconsistent. With... Thnks, Kantata's Client Success team now runs automated, trackable gifting campaigns. Over 80% of CSMs participate each quarter. They achieved an 84% open rate and a 65% redemption rate on gifts. The new approach increased client engagement and made gratitude a key part of their customer lifecycle.
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Pure Storage used Thnks to connect with new customers during the Covid-19 pandemic. The sales team sent personalized gestures to... prospects who were not responding to emails or meetings. Thnks helped them stand out and open major new accounts. They achieved an 86% open rate and a 76% redemption rate with over 3,700 Thnks sent. The platform made it easy to show gratitude and build strong business relationships remotely.
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Kantata used Thnks to automate and simplify their client gifting process. Before Thnks, their team spent too much time on... manual tasks and struggled with inconsistent client engagement. Thnks provided a digital platform for easy, trackable gifting and analytics. Over 80% of CSMs now participate in quarterly campaigns. Kantata achieved an 84% open rate and a 65% redemption rate, sending over 3,700 gifts. This helped Kantata boost client engagement and retention.
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Thnks helped Pure Storage connect with new customers during the Covid-19 pandemic. The sales team used Thnks to send personalized... gestures and show gratitude when in-person meetings were not possible. This approach helped them open major new accounts and engage contacts who were not responding to emails. Thnks made it easy for the team to start building relationships quickly. Pure Storage built a reputation for being authentic and caring by using Thnks to express appreciation.
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Thnks helped Kantata move from quarterly gifting to a daily gratitude program. The Client Success team used Thnks to send... personal thank-yous by email and text. This made it easy to show appreciation quickly. Participation rose from 60% to over 95% of reps sending at least one Thnks each quarter. The new process increased customer engagement and made gratitude part of Kantata’s culture.
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Thnks helped a leading business social media platform's Talent Solutions sales team boost engagement and build stronger relationships with HR executives. The team used... Thnks to send personalized gestures, like coffee or soup, to prospects. This approach led to a 150% sales quota achievement for the month. The sales cycle shortened by 30%, dropping from 45-60 days to 30-45 days. Sales reps also saved an hour each week on administrative tasks.
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Thnks helped a consumer social media platform's sales team reconnect with clients and revive lapsed interest. The team used Thnks... to send digital gestures, like coffee or meal gifts, to unresponsive contacts. These gestures led to immediate responses, new meetings, and even $20,000 in incremental spend from a partner. Thnks became a daily tool for building relationships and boosting engagement. The platform made it easy to show appreciation and stand out in a crowded market.
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Thnks helped the leading business social media platform's Talent Solutions sales team build better relationships with HR executives. The team used... Thnks to send small gestures, like coffee or soup, to prospects. This approach led to more responses from prospects compared to those who did not receive Thnks. The sales team achieved 150% of their sales quota for September. They also reduced administrative work by an hour each week and shortened their sales cycle by over 30%.
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Thnks helped a large consumer social media platform's sales team build stronger relationships with clients and partners. The team used... Thnks to send small gifts and notes, making their outreach stand out and re-engaging unresponsive contacts. Sales managers saw quick responses and even won back $20k in incremental spend from a partner. The platform made it easy to show appreciation both internally and externally. Thnks enabled the sales team to connect with prospects and grow business relationships.
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A sales team at Pinterest wanted to stand out and build better connections with prospects and customers. They used Thnks... to show gratitude and break through the noise of other outreach. The tool helped them re-engage with clients and made it easy to thank people without meeting in person. The sales team used Thnks for both new and established clients, sending small gifts after meetings and larger ones during holidays. As a result, they saw strong success in building relationships and re-engaging partners throughout the sales cycle.
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Star2Star Communications used Thnks to help their sales team save hours each week. Before Thnks, sending thank you gestures was... slow and took too much time. Thnks made it easy to send digital and physical gifts in seconds. The platform let them track activity and manage budgets. Sales reps now spend more time with customers and less on admin work. This helped boost client retention and engagement.
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Star2Star Communications used Thnks to make sending appreciation gestures fast and easy. Before Thnks, the sales team spent too much... time on admin work, which hurt selling time. Thnks let them send thank you gifts in seconds by email or text. The platform helped them track budgets and personalize messages. As a result, the team saved hours each week and focused more on building client relationships.
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Star2Star Communications used Thnks to help their sales team save hours each week. Before Thnks, sending thank you gestures was... slow and took too much time. Thnks made it easy to send appreciation gifts quickly by email or text. The platform let them set budgets and track activity. Sales staff could now focus more on building customer relationships. Star2Star liked that recipients could donate gifts to charity, matching their company values.
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Thnks helped Star2Star, a Sangoma company, save hours each week by making it easy to send gestures of gratitude to customers. The sales team... used to spend too much time on admin tasks like sending thank you notes. Thnks let them send digital and physical gifts quickly, with personalized messages and easy tracking. The platform's features, like budget controls and a large catalog, made the process simple. As a result, the team could focus more on building customer relationships and less on logistics.
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