Real-World Case Studies and Customer Success Stories with Thnks

Thnks helped Point of Reference boost customer engagement and retention. The team used Thnks to show appreciation without needing customer addresses or worrying about compliance. Account managers use...d Thnks to celebrate milestones and thank clients for tasks. This approach led to higher customer renewal rates. After using Thnks, Point of Reference achieved a Net Promoter Score of 72, their highest ever.
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Thnks helped Sigma Computing boost sales outreach and account-based marketing. The sales team saw more responses using Thnks than with cold calls or emails. Thnks enabled re-engagement with 20% of st...alled new business opportunities. The platform made campaigns more personal and easier to track. Sigma Computing achieved 8X ROI on upsell opportunities.
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Thnks helped Point of Reference boost client renewal rates to 96%. The team used Thnks to send personalized gestures of gratitude, improving customer engagement. Net Promoter Score reached 72, their ...highest ever. Over 95% of Thnks sent were opened. Account managers now rely on Thnks to build strong business relationships and celebrate client milestones.
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Thnks helped Sigma Computing boost new business by 57% and deal value by 93%. The sales team used Thnks to automate personalized gratitude in account-based marketing campaigns. They saw higher respon...se rates compared to cold calling and email. Thnks enabled real-time tracking and re-engaged 20% of stalled opportunities. The platform made campaign setup fast and easy, improving ROI 8X for new business.
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A sales team at Pinterest wanted to stand out and build better connections with prospects and customers. They used Thnks to show gratitude and break through the noise of other outreach. The tool help...ed them re-engage with clients and made it easy to thank people without meeting in person. The sales team used Thnks for both new and established clients, sending small gifts after meetings and larger ones during holidays. As a result, they saw strong success in building relationships and re-engaging partners throughout the sales cycle.
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Thnks helped a consumer social media platform's sales team build stronger connections with clients and partners. The team used Thnks to send small gifts and show appreciation, even when working remot...ely. This approach re-engaged quiet partners and brought back more business. One $10 coffee Thnks led to $20,000 in extra spend. The platform made it easy to celebrate clients and stand out from competitors. Sales teams saw better relationships and more meetings with key accounts.
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Thnks helped the leading business social media platform's Talent Solutions sales team build better relationships with HR executives. The team used Thnks to send small gestures, like coffee or soup, t...o prospects. This approach led to more responses from prospects compared to those who did not receive Thnks. The sales team achieved 150% of their sales quota for September. They also reduced administrative work by an hour each week and shortened their sales cycle by over 30%.
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Thnks helped Kantata move from quarterly gifting to a daily gratitude program. The Client Success team used Thnks to send personal thank-yous by email and text. This made it easy to show appreciation... quickly. Participation rose from 60% to over 95% of reps sending at least one Thnks each quarter. The new process increased customer engagement and made gratitude part of Kantata’s culture.
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Thnks helped Pure Storage connect with new customers during the Covid-19 pandemic. The sales team used Thnks to send personalized gestures and show gratitude when in-person meetings were not possible.... This approach helped them open major new accounts and engage contacts who were not responding to emails. Thnks made it easy for the team to start building relationships quickly. Pure Storage built a reputation for being authentic and caring by using Thnks to express appreciation.
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Thnks helped Star2Star, a Sangoma company, save hours each week by making it easy to send gestures of gratitude to customers. The sales team used to spend too much time on admin tasks like sending th...ank you notes. Thnks let them send digital and physical gifts quickly, with personalized messages and easy tracking. The platform's features, like budget controls and a large catalog, made the process simple. As a result, the team could focus more on building customer relationships and less on logistics.
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Thnks helped Star2Star Communications save hours each week by making it easy to send gestures of appreciation. The sales team used to spend too much time on admin tasks like sending thank you notes. ...With Thnks, they can send digital and physical gifts in seconds, track activity, and include personal messages. This freed up time for building customer relationships. The platform's catalog and donation option fit Star2Star’s culture.
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Thnks helped AdRoll scale gratitude across their business. AdRoll wanted to empower their sales team to use gratitude to drive results. Thnks let sales reps and account managers send personalized ges...tures to prospects and clients. The platform made it easy to manage budgets and track business impact. AdRoll saw an 8.1X ROI on new business sales and a 13.9X ROI on upsell opportunities.
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Thnks helped Hired improve their outbound sales and marketing. Hired used Thnks to send digital gestures of gratitude to prospects and customers. The platform made it easy to track spending and set b...udgets. Hired saved hours of time and improved cost efficiency. After using Thnks, Hired saw a 7% decrease in acquisition costs. The sales team also saw higher response rates from prospects.
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Thnks helped Vaco connect with clients, consultants, and candidates during remote work. Vaco used Thnks to send digital gestures of gratitude. This made it easy to share appreciation with many people... at once. Clients liked the option to donate to charity. Vaco saved time and got faster responses. The platform helped their teams stand out and re-engage with candidates.
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