Real-World Case Studies and Customer Success Stories with Thnks

Thnks helped Sigma Computing boost new business by 57% and deal value by 93%. The sales team used Thnks to... automate personalized gratitude in account-based marketing campaigns. They saw higher response rates compared to cold calling and email. Thnks enabled real-time tracking and re-engaged 20% of stalled opportunities. The platform made campaign setup fast and easy, improving ROI 8X for new business.
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Thnks helped Point of Reference boost client renewal rates to 96%. The team used Thnks to send personalized gestures of... gratitude, improving customer engagement. Net Promoter Score reached 72, their highest ever. Over 95% of Thnks sent were opened. Account managers now rely on Thnks to build strong business relationships and celebrate client milestones.
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Thnks helped Sigma Computing boost sales outreach and account-based marketing. The sales team saw more responses using Thnks than with... cold calls or emails. Thnks enabled re-engagement with 20% of stalled new business opportunities. The platform made campaigns more personal and easier to track. Sigma Computing achieved 8X ROI on upsell opportunities.
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Thnks helped Point of Reference boost customer engagement and retention. The team used Thnks to show appreciation without needing customer... addresses or worrying about compliance. Account managers used Thnks to celebrate milestones and thank clients for tasks. This approach led to higher customer renewal rates. After using Thnks, Point of Reference achieved a Net Promoter Score of 72, their highest ever.
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Thnks helped the leading business social media platform's Talent Solutions sales team build better relationships with HR executives. The team used... Thnks to send small gestures, like coffee or soup, to prospects. This approach led to more responses from prospects compared to those who did not receive Thnks. The sales team achieved 150% of their sales quota for September. They also reduced administrative work by an hour each week and shortened their sales cycle by over 30%.
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Thnks helped a consumer social media platform's sales team build stronger connections with clients and partners. The team used Thnks... to send small gifts and show appreciation, even when working remotely. This approach re-engaged quiet partners and brought back more business. One $10 coffee Thnks led to $20,000 in extra spend. The platform made it easy to celebrate clients and stand out from competitors. Sales teams saw better relationships and more meetings with key accounts.
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A sales team at Pinterest wanted to stand out and build better connections with prospects and customers. They used Thnks... to show gratitude and break through the noise of other outreach. The tool helped them re-engage with clients and made it easy to thank people without meeting in person. The sales team used Thnks for both new and established clients, sending small gifts after meetings and larger ones during holidays. As a result, they saw strong success in building relationships and re-engaging partners throughout the sales cycle.
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Thnks helped Pure Storage connect with new customers during the Covid-19 pandemic. The sales team used Thnks to send personalized... gestures and show gratitude when in-person meetings were not possible. This approach helped them open major new accounts and engage contacts who were not responding to emails. Thnks made it easy for the team to start building relationships quickly. Pure Storage built a reputation for being authentic and caring by using Thnks to express appreciation.
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Thnks helped Kantata move from quarterly gifting to a daily gratitude program. The Client Success team used Thnks to send... personal thank-yous by email and text. This made it easy to show appreciation quickly. Participation rose from 60% to over 95% of reps sending at least one Thnks each quarter. The new process increased customer engagement and made gratitude part of Kantata’s culture.
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Thnks helped Star2Star Communications save hours each week by making it easy to send gestures of appreciation. The sales team... used to spend too much time on admin tasks like sending thank you notes. With Thnks, they can send digital and physical gifts in seconds, track activity, and include personal messages. This freed up time for building customer relationships. The platform's catalog and donation option fit Star2Star’s culture.
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Thnks helped Star2Star, a Sangoma company, save hours each week by making it easy to send gestures of gratitude to customers. The sales team... used to spend too much time on admin tasks like sending thank you notes. Thnks let them send digital and physical gifts quickly, with personalized messages and easy tracking. The platform's features, like budget controls and a large catalog, made the process simple. As a result, the team could focus more on building customer relationships and less on logistics.
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Thnks helped AdRoll scale gratitude across their business. AdRoll wanted to empower their sales team to use gratitude to drive... results. Thnks let sales reps and account managers send personalized gestures to prospects and clients. The platform made it easy to manage budgets and track business impact. AdRoll saw an 8.1X ROI on new business sales and a 13.9X ROI on upsell opportunities.
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Thnks helped Hired cut gratuitous marketing spend by 63%. Hired used Thnks to send digital gestures of gratitude to prospects... and customers. The sales team saw a 92% open rate and a 7% decrease in acquisition costs. Thnks made it easy to track spending and set budgets. Hired saved hours and improved cost efficiency with Thnks.
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Thnks helped Point of Reference boost client renewal rates to 96%. The company used Thnks to add gratitude to their... customer engagement process. Account managers sent personalized appreciation to clients, improving relationships. Thnks made it easy to celebrate milestones and thank customers. The team saw a 95% open rate and their highest Net Promoter Score of 72.
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Thnks helped Vaco connect with clients and candidates during remote work. Vaco used Thnks to send digital gestures of gratitude,... making virtual connections easy. The platform enabled Vaco to onboard 39 offices and achieve a 91% open rate. Vaco's teams saved time and got faster responses. Clients appreciated the option to donate to charity.
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Thnks helped Sigma Computing boost new business deal value by 57%. The sales team used Thnks to send personalized gestures... and saw a 93% open rate. They re-engaged 20% of stalled opportunities and achieved 8x ROI on upsell. Thnks made outreach fast and automated, improving account-based marketing and sales engagement.
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Thnks helped a consumer social media platform's sales team reconnect with unresponsive clients. The team used Thnks to send small... tokens of appreciation, like coffee and GrubHub, to prospects and partners. This led to immediate responses, new meetings, and even a $20k increase in incremental spend from one partner. Thnks made it easy to show gratitude and build stronger business relationships. The platform became a key tool for sales engagement and client retention.
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Thnks helped Star2Star Communications save hours each week by making it easy to send gestures of gratitude. The sales team... used to spend too much time on manual appreciation tasks. With Thnks, they quickly sent digital and physical gifts, tracked activity, and set budgets. The platform's catalog and admin tools made the process fast and simple. Team members now spend more time building customer relationships.
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Thnks helped Pure Storage connect with new customers during the Covid-19 pandemic. The sales team used Thnks to send personalized... gestures of gratitude, replacing in-person visits. This approach led to an 86% open rate and a 76% redemption rate for Thnks sent. Over 3,700 Thnks were sent, helping open major new accounts. Pure Storage built stronger relationships and stood out in a remote selling environment.
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Thnks helped Kantata automate and scale their client gifting program. Kantata's Client Success team used Thnks to replace manual processes... with a digital platform. Over 80% of CSMs now join quarterly gifting, boosting engagement in webinars and renewals. The program achieved an 84% open rate and 65% redemption rate, with 3,700+ Thnks sent. Thnks made gratitude a measurable business strategy for Kantata.
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Thnks helped Vaco connect with clients, consultants, and candidates during remote work. Vaco used Thnks to send digital gestures of... gratitude. This made it easy to share appreciation with many people at once. Clients liked the option to donate to charity. Vaco saved time and got faster responses. The platform helped their teams stand out and re-engage with candidates.
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Thnks helped Hired improve their outbound sales and marketing. Hired used Thnks to send digital gestures of gratitude to prospects... and customers. The platform made it easy to track spending and set budgets. Hired saved hours of time and improved cost efficiency. After using Thnks, Hired saw a 7% decrease in acquisition costs. The sales team also saw higher response rates from prospects.
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