Thnks: Use-Cases, Insights and Reviews | 2025 Cuspera

A sales team at Pinterest wanted to stand out and build better connections with prospects and customers. They used Thnks to show gratitude and break through the noise of other outreach. The tool help...ed them re-engage with clients and made it easy to thank people without meeting in person. The sales team used Thnks for both new and established clients, sending small gifts after meetings and larger ones during holidays. As a result, they saw strong success in building relationships and re-engaging partners throughout the sales cycle.
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Thnks helped Point of Reference boost customer engagement and retention. The team used Thnks to show appreciation without needing customer addresses or worrying about compliance. Account managers use...d Thnks to celebrate milestones and thank clients for tasks. This approach led to higher customer renewal rates. After using Thnks, Point of Reference achieved a Net Promoter Score of 72, their highest ever.
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Thnks helped a consumer social media platform's sales team build stronger connections with clients and partners. The team used Thnks to send small gifts and show appreciation, even when working remot...ely. This approach re-engaged quiet partners and brought back more business. One $10 coffee Thnks led to $20,000 in extra spend. The platform made it easy to celebrate clients and stand out from competitors. Sales teams saw better relationships and more meetings with key accounts.
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Thnks helped Kantata move from quarterly gifting to a daily gratitude program. The Client Success team used Thnks to send personal thank-yous by email and text. This made it easy to show appreciation... quickly. Participation rose from 60% to over 95% of reps sending at least one Thnks each quarter. The new process increased customer engagement and made gratitude part of Kantata’s culture.
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Thnks helped Pure Storage connect with new customers during the Covid-19 pandemic. The sales team used Thnks to send personalized gestures and show gratitude when in-person meetings were not possible.... This approach helped them open major new accounts and engage contacts who were not responding to emails. Thnks made it easy for the team to start building relationships quickly. Pure Storage built a reputation for being authentic and caring by using Thnks to express appreciation.
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Thnks helped Sigma Computing boost sales outreach and account-based marketing. The sales team saw more responses using Thnks than with cold calls or emails. Thnks enabled re-engagement with 20% of st...alled new business opportunities. The platform made campaigns more personal and easier to track. Sigma Computing achieved 8X ROI on upsell opportunities.
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