The Bot Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

The Bot Platform helped Xplor Technologies improve recruitment with a digital assistant called Dee Dee. Dee Dee greets new People Leaders and guides them through hiring steps. The bot gives instant a...ccess to resources and connects users to the right recruiter. Xplor now offers 24/7 support and faster answers for hiring managers. Recruiters spend less time on repetitive questions and more time on valuable conversations.
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The Bot Platform helped Moneypenny improve employee engagement, company culture, and onboarding. Moneypenny used digital assistants for rapid onboarding, staff surveys, and managing remote work. Bots... automated quizzes, games, and event planning to boost company culture. Charitable campaigns saw 98% staff participation, and a 75% survey response rate was achieved within 24 hours. The new systems were 80% more time efficient than previous methods.
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WW used The Bot Platform and Workplace from Meta to build a global employee recognition program called Ripple. Before, their recognition programs were split by office and managed by committees. With ...Ripple, staff can nominate peers easily using a bot, and recognitions are shared in a Workplace group. This unified program replaced 16 separate systems and helped connect employees worldwide. WW received 1700 nominations from staff in every office, creating a positive and engaged company culture.
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The Bot Platform helped Brunswick Group improve internal communications. Brunswick Group used a custom news bot to share company news quickly across 27 offices. The bot made news sharing instant and ...easy to access in Workplace chat. 58% of staff use the bot daily, and 89% have used it at least once. The bot also helps new employees learn about the company. The solution was built in just one week.
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The Bot Platform helped Ennismore transform internal communication and collaboration. Ennismore used the platform to build over 30 bots for 1,800 staff worldwide. Bots automated training, onboarding,... communications, and employee recognition. Staff now have 500,000 bot interactions each month, and 93% use two or more bots monthly. The solution digitized offline processes and improved workforce engagement and productivity.
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The Bot Platform helped Globe Telecom build custom bots for employee recognition, crisis response, and asset troubleshooting. During the pandemic, Globe Telecom used DUDE for daily health checks and ...contact tracing, reaching 76% daily staff usage. WANDA increased employee recognition nominations by 900%. DANI streamlined IT support by integrating device issue reporting into Workplace. Survey response rates rose by 150%. The Bot Platform enabled Globe Telecom to quickly launch solutions, with DUDE built in just 8 days.
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