Tars: Use Cases, Capabilities & Competitors

Tars helped Rate My Therapist, a solo-founded therapist search platform, double its visitor engagement. The site replaced static forms with a conversational AI agent that guides users through therapi...st ratings and searches. After upgrading to a natural dialogue AI, engagement rose from 27% to 52%. Nearly two thirds of users now complete the full five-question survey. The founder, with no technical background, runs the platform without an engineering team.
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Tars deployed a voice AI agent in Gama Hospital's lobby to reduce front desk queues. The AI agent answers patient questions in five languages and routes them to the right specialist before they reach... reception. Nearly half of all patient conversations now happen after 6pm, covering hours when staff are limited. Patients ask over three questions per visit, getting real-time symptom triage, doctor availability, and wayfinding. The solution closes language gaps and gives the hospital live insights into patient demand.
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Tars helped International Medical Center automate over 1 million customer service conversations using WhatsApp and web-based chatbots. Patients can now access prescriptions, reports, and manage appoi...ntments instantly. The chatbot supports both Arabic and English, making it easy for all patients to use. This solution reduced wait times and eased the workload for customer service staff. Patient satisfaction improved as queries are resolved quickly without phone calls.
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Stunning Properties used Tars chatbots to improve their lead generation process for site visits. Before, many prospects booked visits but did not show up, hurting sales. The team added chatbots to la...nding pages, making it easier for leads to get information and book visits. This chat-based approach replaced forms and created a more personal experience. As a result, more leads showed up for site visits, leading to higher sales.
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Harvard Business Services used a Tars chatbot to fix low mobile conversion rates. Mobile users struggled to find information on their site, leading to fewer leads. The chatbot delivered information s...tep-by-step, making it easier for users to understand services. After adding the chatbot, HBS saw mobile conversion rates rise to match desktop levels. This improved lead capture and user experience for legal service seekers.
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Tars chatbots helped the Missouri Secretary of State automate 200,000 customer service conversations. The Business Services Division faced slow response times and high citizen frustration due to over...loaded email and phone support. By deploying an AI chatbot named River, they provided instant, 24/7 answers to business owners' questions. The chatbot achieved a 97% success rate, reducing employee workload and improving citizen satisfaction. This solution made information easy to access and cut down on support requests.
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