Real-World Case Studies and Customer Success Stories with Tars

Tars WhatsApp Engagement Suite helped The Tasting Class boost lead conversion. The Tasting Class struggled to convert Facebook leads for their wine certification courses. Email campaigns had low open... and response rates. Using WhatsApp chatbots, they retargeted 207 cold leads over one weekend. The campaign achieved a 90%+ open rate and 18%+ response rate. This led to 15 inquiries and 2 immediate conversions, generating 3360 AED from a 20 AED spend.
Show More..

Tars AI Agent 'TIM' helped Tata Motors Finance transform their digital lending experience. TIM was added to the website to guide users, check loan eligibility, collect documents, and provide 24/7 sup...port. This led to over 69,000 leads with verified phone numbers. Nearly 25,000 leads completed loan applications. The solution improved lead quality, sped up customer journeys, and boosted customer satisfaction.
Show More..

Tars AI Agent helped Croí Laighean Credit Union improve customer support. Before Tars, their call center handled 34,000 calls a year, mostly repetitive questions. Tars automated FAQs and guided users... to the right loan products. After launch, call volume dropped by 12%. Contact form submissions fell by 20%. The team now spends more time helping with loan applications and less on basic queries.
Show More..

Tars Conversational AI helped VM Group Limited cut support requests by 45%. The AI agent handled repetitive questions and linked to the company’s knowledge base. This let human agents focus on comple...x issues. Tars also added money transfer and mortgage calculator features to the chat interface. Members could access banking services easily through web chat and WhatsApp. User satisfaction and support team efficiency improved.
Show More..

Nestle India used the Tars WhatsApp chatbot to automate Diwali marketing messages. The challenge was to make festive marketing more personal and interactive. Nestle used a no-code chatbot builder to ...let users create personalized Diwali greeting cards on WhatsApp. Users clicked ads on Facebook and Instagram, then made cards through the chatbot. The campaign generated thousands of personalized greeting cards for friends and family.
Show More..

Tars Chatbots helped Auger Hollingsworth, a personal injury law firm in Ontario, automate lead generation. The firm needed a way to qualify and convert leads without intrusive calls or high-pressure ...live chat. Tars provided a chatbot that offered a non-intrusive, always-available way for potential clients to connect. This solution improved lead capture and qualification, helping the firm focus on high-value cases. The chatbot supported their strategy of offering free case assessments and ensured no potential leads were missed.
Show More..

Tars helped Culligan of San Antonio use multilingual chatbots to capture more leads and automate customer support. Culligan faced low lead generation and slow customer service due to unengaging web f...orms and manual support processes. Tars deployed a chatbot on their website that handled both lead capture and support requests in English and Spanish. The chatbot collected user details and sent them to Salesforce for follow-up. Culligan increased lead capture and reduced turnaround time for service requests.
Show More..

Tars Chatbots helped American Express India boost customer marketing campaigns. Amex relied on SMS marketing but struggled with low engagement. Tars provided chatbots that integrated with SMS, lettin...g users click a link to start a conversation. This made SMS campaigns more interactive and increased customer engagement. Amex expanded chatbot use to other campaigns, like application reminders and address collection.
Show More..

Tars lead generation chatbots helped Vodafone Qatar automate over 432,000 conversations from nearly 896,000 chatbot visits. Vodafone Qatar faced challenges with live chat and web forms for lead gener...ation, which were either costly or ineffective. By deploying four chatbots on different landing pages, they improved lead capture and streamlined data collection. The solution integrated with their CRM, enabling quick follow-up by call center staff. This led to a 48.21% response rate, far surpassing previous customer communication channels.
Show More..

Tars chatbots helped Quantum Talent boost their lead conversion. Quantum Talent used Tars AI agents on their website and WhatsApp to automate lead generation and prequalify candidates. The chatbots a...sked key questions and sent data to the sales team. This reduced drop-off rates and made hiring faster. Quantum Talent filled job openings 5 times faster using Tars.
Show More..

Tars’ AI Agent builder platform helped BMA Group lower its candidate acquisition cost by 40%. BMA Group used conversational AI Agents as landing pages in ad campaigns. The AI Agents asked smart quest...ions to qualify candidates and collected contact details. This approach increased conversion rates and reduced junk leads. The team saw fewer bad candidates and more efficient workflows.
Show More..

Tars WhatsApp Engagement Suite helped International Medical Center automate customer service. IMC used WhatsApp chatbots to let patients access prescriptions, reports, and manage appointments. The ch...atbot made it easy for patients to get help in Arabic or English. IMC automated 1 million customer service conversations. This reduced costs and improved patient experience by handling queries instantly.
Show More..

Tars helped The Avec Group automate their symptom checking with AI-powered healthcare chatbots. Avec needed a scalable, interactive, and affordable way to collect patient symptoms for initial diagnos...is. Web forms were unengaging and live chat was too costly and slow. Tars chatbots, using Google Dialogflow, let patients describe symptoms in their own words. This improved patient experience and supported Avec’s focus on tech-enabled healthcare.
Show More..

Tars WhatsApp Engagement Suite helped Shivam Autozone automate over 700,000 WhatsApp messages. The dealership needed a better way to reach customers than SMS and email, which had low open and respons...e rates. With Tars, they sent service reminders and offers directly on WhatsApp. The campaign achieved a 77% open rate and up to 8% of customer responses converted, with average ticket sizes between ₹5,000 and ₹50,000. WhatsApp marketing boosted customer engagement and lead conversion for Shivam Autozone.
Show More..

Tars Chatbot Assistant helped Bertling, a global logistics and shipping company, automate lead generation and customer support. Bertling replaced outdated web forms with an AI-powered chatbot on thei...r website. The chatbot provided 24/7 automated responses and real-time order tracking. As a result, Bertling converted 40% of customer conversations into new business opportunities. This improved both lead capture and customer satisfaction.
Show More..

Tars WhatsApp Engagement Suite helped Big Bazaar improve retail marketing. Before Tars, store managers sent offers manually on WhatsApp, which was slow and hard to manage. With Tars, Big Bazaar autom...ated campaigns, sent personalized notifications, and used chatbots for customer support. The solution led to thousands of clicks, a 14% sales conversion rate, a 99.19% delivery rate, and an 82.59% open rate. This made WhatsApp their top marketing channel.
Show More..

Tars chatbot helped the University of California, Irvine’s Paul Merage School of Business automate customer service. The school faced too many emails and consultations from prospective students. They... built chatbots to answer common questions on program pages. The bots resolved 66% of all conversations automatically. This saved staff time and improved the student experience.
Show More..

Tars Education Chatbots helped Think-e automate lead and customer communication across three websites. Think-e needed a multilingual solution for Spanish and Portuguese speakers. The chatbots provide...d real-time engagement and support, replacing outdated web forms. This improved the customer journey and made support available 24/7. Think-e now delivers better student experiences with less manual effort.
Show More..

Tars chatbots helped Prehab increase inquiries for their online courses by 30%. Prehab faced a problem where potential buyers left their site with unanswered questions. Traditional landing pages and ...contact forms did not solve this. Tars built a chatbot that answered FAQs in a chat format. This made information easy to find. Prehab saw 80% fewer email queries and closed more leads each month.
Show More..

Tars Chatbots helped Prologis Learning Academy fix low engagement rates. Users struggled with static FAQs and slow contact forms. Tars Chatbot Assistant gave instant, 24/7 support and integrated with... their LMS. This made it easier for users to get answers and boosted engagement. Prologis now offers better support for people training for logistics jobs.
Show More..

Tars Chatbot helped Save Max Canada automate lead generation in real estate. Save Max needed a way to handle thousands of online property listings and diverse customer inquiries. The Tars AI chatbot ...captured lead data, collected real estate requirements, and guided users through buying, listing, and renting processes. This digital solution replaced the need for many human agents and improved the customer experience. Save Max generated thousands of leads using the Tars Conversational AI Agent.
Show More..

Tars AI Agent helped Workforce Solutions of Central Texas automate all L1 citizen support. Before Tars, citizens had to email or visit offices for help. The chatbot now answers all simple questions o...nline. This improved citizen satisfaction and freed staff from repetitive tasks. The solution handled 100% of L1 support conversations during a critical time.
Show More..

Tars WhatsApp Engagement Suite helped Loylty Rewardz Management automate rewards campaigns for SBI and Union Bank. Loylty switched from SMS and email to WhatsApp to boost open rates and campaign visi...bility. With Tars, they sent reward notifications to over 16,000 SBI and 776,000 Union Bank customers. Open rates jumped to 87% for SBI and 88% for Union Bank, far higher than previous channels. The solution also allowed campaign scheduling and added interactive CTA buttons, making the process more cost-effective and engaging.
Show More..

Tars WhatsApp Engagement Suite helped OKAYA Power handle customer queries and generate leads. OKAYA faced high turnaround times due to unstructured emails and complex web forms. The WhatsApp chatbot ...automated responses, guided users, and streamlined support. OKAYA reduced turnaround time by 150%. The solution also generated thousands of leads and resolved many queries.
Show More..

Tars Chatbots helped OKAYA Power handle customer queries and generate leads. OKAYA Power faced high turnaround times and lost leads due to complex forms and unstructured emails. They used Tars Chatbo...ts on their website and WhatsApp to automate support and lead generation. The chatbots answered common questions and handed off complex issues to live agents. OKAYA Power reduced turnaround time by 150% and generated thousands of leads.
Show More..

Tars Chatbots helped Vivant answer women's health questions on their Nyra app. Vivant faced high volumes of personal health queries and could not provide 24x7 live doctor support. They used Tars NLP ...chatbots to automate responses and let users ask questions in their own words. The chatbots resolved queries with 82% accuracy. Customer satisfaction rose to 75%. 35% of users typed their own questions instead of using preset options.
Show More..