Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Swell CX solves your Reviews and Reputation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Swell CX.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Rating And Review Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Swell CX.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media, Facebook, Review Sites and Yelp

4.92/5

Read Reviews (65)

"...Enterprises can use text and email support functionalities to directly engage and communicate with customers regarding feedback...." Peer review
engaging and following up

4.87/5

Read Reviews (41)

Rating And Review Management with Promotions

4.57/5

Read Reviews (30)

"...Once we turned their solution on, it massively increased our rate of reviews - at least 5x...." Peer review by Ethan M., Vice President, Health, Wellness and Fitness
Customer Feedback Management with Promotions and E-Mail

4.63/5

Read Reviews (26)

"...This made asking for reviews and actually getting feedback from customers extremely easy. ...." Peer review by Todd S., Owner, Food & Beverages
measuring customer satisfaction

4.55/5

Read Reviews (5)

measuring net promoter score

3.13/5

Read Reviews (5)

PEER EXPERIENCES
Engagement Management with Social Media, Facebook, Review Sites and Yelp

4.92/5

Read Reviews (65)

"...Enterprises can use text and email support functionalities to directly engage and communicate with customers regarding feedback...." Peer review
engaging and following up

4.92/5

Read Reviews (41)

Rating And Review Management with Promotions

4.57/5

Read Reviews (30)

"...Once we turned their solution on, it massively increased our rate of reviews - at least 5x...." Peer review by Ethan M., Vice President, Health, Wellness and Fitness
Customer Feedback Management with Promotions and E-Mail

4.63/5

Read Reviews (26)

"...This made asking for reviews and actually getting feedback from customers extremely easy. ...." Peer review by Todd S., Owner, Food & Beverages
measuring customer satisfaction

4.63/5

Read Reviews (5)

measuring net promoter score

4.63/5

Read Reviews (5)

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 460 insights from peers and experts to help you assess how these Swell CX use cases fit your Reviews and Reputation needs.

Popular Business Setting

for Swell CX

Top Industries

  • Computer Software
  • Health, Wellness and Fitness
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Swell CX to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Swell CX

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.45/5

Read Reviews (29)
Dashboard

4.37/5

Read Reviews (28)
Personalization

4.40/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.45/5

Read Reviews (29)
Dashboard

4.37/5

Read Reviews (28)
Personalization

4.40/5

Read Reviews (6)

IT and Other Capabilities

for Swell CX

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.39/5

Read Reviews (38)
Data Import

4.04/5

Read Reviews (20)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.39/5

Read Reviews (38)
Data Import

4.04/5

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (16)
Chat Support

4.41/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
24/7 Support

4.04/5

Read Reviews (74)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (16)
Chat Support

4.41/5

Read Reviews (5)
Phone Support

4.35/5

Read Reviews (5)
24/7 Support

4.04/5

Read Reviews (74)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.58/5

Read Reviews (1)
Analytics

4.59/5

Read Reviews (15)
Custom Reports

4.32/5

Read Reviews (50)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.58/5

Read Reviews (1)
Analytics

4.59/5

Read Reviews (15)
Custom Reports

4.32/5

Read Reviews (50)

Failure Risk Guidance Security Report

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for Swell CX

Overall Risk Meter

Low Medium High

Top Failure Risks for Swell CX

Vendor Profile Details

Company Name

Swell CX

Company Website

https://www.swellcx.com/

HQ Location

Salt Lake City, Utah

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