Municipality of Groningen
- Government Administration
- Large
Groningen, Netherlands
SmartDocuments helped the Municipality of Groningen migrate 3,500 document templates to a web-based system. The project covered all departments and... improved document creation across the organization. The migration included complex templates, links, and integration with automation systems. SmartDocuments worked closely with the municipality, providing guidance and adapting the software to meet specific needs. The new system now supports efficient communication with citizens and ongoing improvements.
Water Authority Limburg
- Government Administration
- Medium
Maastricht, Netherlands
SmartDocuments helped Water Authority Limburg move to case-based working. The team integrated SmartDocuments with GoverMaxx and SharePoint Online. This made... document creation simple and user-friendly. Templates for each process improved efficiency and transparency. Digital signatures and automated fields reduced errors. The solution supports compliance with government regulations.
Municipality of Tilburg
- Government Administration
- Large
Tilburg, Netherlands
SmartDocuments helped the municipality of Tilburg cut standard documents from 2,000 to 350. The platform connects with JDEdwards, pulling data... to automate document creation. Staff use a wizard to build documents, reducing manual entry and errors. Quality improved and management became easier. The city saved time and money by simplifying document workflows.
Municipality of Lüneburg
- Government Administration
- Medium
Lüneburg, Germany
SmartDocuments helped the municipality of Lüneburg centralize and standardize document templates. Before, staff used outdated Word templates, causing errors and... inconsistent branding. Now, all templates are managed in one place, saving time and ensuring a uniform corporate design. Over 8,000 documents used the new header template in just 18 months. Employees find it easier to fill out documents with pre-defined fields and formulations.
Municipality of Enschede
- Government Administration
- Large
Enschede, Netherlands
SmartDocuments helped the Municipality of Enschede and Losser standardize document templates and automate letter creation. The software made it easy... to pull data from databases and keep documents consistent. Users found it simple and user-friendly. The system reduced manual errors and improved quality. Collaboration between municipalities improved, even as each kept its own environment. The partnership with SmartDocuments remains strong after 18 years.
Municipality of Zwolle
- Government Administration
- Large
Zwolle, Netherlands
SmartDocuments helped the Municipality of Zwolle move from desktop to web-based document creation. The municipality now manages 900 templates for... permits, contracts, and legal letters. The new system makes it easier for staff to create and manage documents. SmartDocuments provided strong support and a helpful service desk. The project finished in the first quarter of 2019.
Municipality of The Hague
- Government Administration
- Large
The Hague, Netherlands
SmartDocuments helped the Municipality of The Hague manage over 1,000 Word templates. The solution separated templates from data, making document... creation faster and easier. SmartDocuments integrated with the municipality's permit system, allowing letters to be generated automatically. Users now spend less time on manual tasks like cutting and pasting. The municipality values the personal support and custom solutions provided by SmartDocuments.
Contra Costa County EMS
- Government Administration
SmartDocuments helped Contra Costa County EMS create documents faster and more accurately. Before, they used Microsoft Word templates and made... many manual changes, which led to mistakes and wasted time. With SmartDocuments, they now use a library of standardized templates. The system connects data to documents and sends them to their Document Management System. This improved their efficiency and made sure every document looks the same.
Hospitality Case Studies and Customer Success Stories with SmartDocuments
The Travel Corporation
- Hospitality
SmartDocuments helped The Travel Corporation automate document creation. Before, staff had to update booking conditions in forty separate documents for... different brands and regions. This took a lot of time and led to errors. With SmartDocuments, they now use one template for all brands and regions. The time savings have been immense. The software was easy to install and training was helpful.
SmartDocuments helped The Travel Corporation automate document creation for forty travel brands. Before, updating booking conditions meant making the same... change forty times. Now, one template update covers all brands and regions. This saves hours of manual work and reduces errors. Staff can update documents in minutes, not hours. The team is more flexible and can respond quickly to changing requirements.
Manufacturing Case Studies and Customer Success Stories with SmartDocuments
GREEFA
- Manufacturing
SmartDocuments helped GREEFA improve their quotation process. GREEFA needed a flexible tool for creating dynamic, attractive quotations with many graphical... options. Their old system required a programmer and was hard to update. With SmartDocuments, GREEFA can now easily create custom quotations in six languages. The software lets them quickly update layouts and add new content without technical help.
GREEFA used SmartDocuments to improve its complex quotation process for sorting and packaging machines. The company needed a flexible tool... with strong graphical options and easy layout updates. SmartDocuments allowed GREEFA to create customized, multi-language quotations without needing a programmer. The implementation was challenging but resulted in more options and easier template management. GREEFA now enjoys greater flexibility and control over its document creation.
Legal Services Case Studies and Customer Success Stories with SmartDocuments
Trusted Shops
- Legal Services
- Medium
Cologne, Germany
SmartDocuments helped Trusted Shops cut the time needed to prepare legal documents by more than half. Trusted Shops used SmartDocuments... to standardize and automate recurring legal paperwork. After just two days of training, staff quickly adopted the tool. The solution reduced repetitive work and costs, while improving document consistency. Trusted Shops now delivers reliable legal advice faster to online shop owners.
Internet Case Studies and Customer Success Stories with SmartDocuments
Trusted Shops
- Internet
SmartDocuments helped Trusted Shops improve how they create legal documents for online shop owners. Trusted Shops needed a way to... handle more legal requests quickly and consistently. SmartDocuments provided easy training and tools to automate document creation. Staff learned the system in two days. The time needed for some documents was cut by more than half. This saved costs and made work less repetitive. Trusted Shops now gives better legal advice and keeps improving their documents with SmartDocuments.
Human Resources Case Studies and Customer Success Stories with SmartDocuments
GrowWork Group
- Human Resources
GrowWork Group used SmartDocuments to automate resume conversions. Before, staff spent about an hour manually reformatting each resume. Now, with... SmartDocuments and Textkernel integration, resumes are converted in minutes with the right branding. The process is user-friendly and easy to manage. This saves time and lets the team focus on other tasks.