SmartDocuments Overview

SmartDocuments specializes in document creation, automation, template management, and branding with over 30 years of expertise. Document processes are streamlined and branding consistent.

Here's the scoop on SmartDocuments! We've gathered over 50 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmartDocuments, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmartDocuments is right for your needs? Our Cuspera AI engine can evaluate how SmartDocuments fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmartDocuments supports business activities such as:

  • Workflow Management
  • Lead Qualification: Technographic
  • Helpdesk Management

As a solution, SmartDocuments's capabilities include Templates.

SmartDocuments Insurance Vertical is its biggest customer base.

Reviews

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...." Peer review from SmartDocuments

SmartDocuments Reviews

11 buyers and buying teams have used Cuspera to assess how well SmartDocuments solved their Content Management Systems needs. Cuspera uses 50 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Use Cases

Peers recommend Workflow Management , Lead Qualification: Technographic , Helpdesk Management , as the business use cases that they have been most satisfied while using SmartDocuments.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...The software created an efficient workflow within our organization by allowing each employee to access the documents...."
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...."
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments
PEER EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...The software created an efficient workflow within our organization by allowing each employee to access the documents...." Peer review by Verified Reviewer, Insurance
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...." Peer review from SmartDocuments
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments

Customer Stories

Trusted Shops - Internet

SmartDocuments helped Trusted Shops improve how they create legal documents for online shop owners. Trusted Shops needed a way to handle more legal requests quickly and consistently. SmartDocuments p...rovided easy training and tools to automate document creation. Staff learned the system in two days. The time needed for some documents was cut by more than half. This saved costs and made work less repetitive. Trusted Shops now gives better legal advice and keeps improving their documents with SmartDocuments.

Read more →
 

Municipality of Groningen - Government Administration - Large

Groningen, Netherlands

SmartDocuments helped the Municipality of Groningen migrate 3,500 document templates to a web-based system. The project covered all departments and improved document creation across the organization.... The migration included complex templates, links, and integration with automation systems. SmartDocuments worked closely with the municipality, providing guidance and adapting the software to meet specific needs. The new system now supports efficient communication with citizens and ongoing improvements.

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Water Authority Limburg - Government Administration - Medium

Maastricht, Netherlands

SmartDocuments helped Water Authority Limburg move to case-based working. The team integrated SmartDocuments with GoverMaxx and SharePoint Online. This made document creation simple and user-friendly.... Templates for each process improved efficiency and transparency. Digital signatures and automated fields reduced errors. The solution supports compliance with government regulations.

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GREEFA - Manufacturing

SmartDocuments helped GREEFA improve their quotation process. GREEFA needed a flexible tool for creating dynamic, attractive quotations with many graphical options. Their old system required a progra...mmer and was hard to update. With SmartDocuments, GREEFA can now easily create custom quotations in six languages. The software lets them quickly update layouts and add new content without technical help.

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The Travel Corporation - Hospitality

SmartDocuments helped The Travel Corporation automate document creation. Before, staff had to update booking conditions in forty separate documents for different brands and regions. This took a lot o...f time and led to errors. With SmartDocuments, they now use one template for all brands and regions. The time savings have been immense. The software was easy to install and training was helpful.

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Municipality of Tilburg - Government Administration - Large

Tilburg, Netherlands

SmartDocuments helped the municipality of Tilburg cut standard documents from 2,000 to 350. The platform connects with JDEdwards, pulling data to automate document creation. Staff use a wizard to bui...ld documents, reducing manual entry and errors. Quality improved and management became easier. The city saved time and money by simplifying document workflows.

Read more →

Based on peer insights

Cuspera recommends SmartDocuments for

Use Cases Workflow Management , Lead Qualification: Technographic , Helpdesk Management
Features Templates
Industries Insurance

Popular Business Setting

for SmartDocuments

Top Industries

  • Insurance

Popular in

  • Enterprise

Peer and Expert Opinion on Features

for SmartDocuments

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)

IT and Other Capabilities

for SmartDocuments

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for SmartDocuments

Top Failure Risks for SmartDocuments

Vendor Profile Details

Company Name

SmartDocuments

Company Website

https://smartdocuments.com/

HQ Location

Keulenstraat 7B, 7418 ET Deventer, Netherlands

Employees

11-50

Social

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Financials

NA