SmartDocuments Overview

SmartDocuments specializes in document creation, automation, template management, and branding with over 30 years of expertise. Document processes are streamlined and branding consistent.

Here’s the scoop on SmartDocuments! We've gathered over 50 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmartDocuments, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmartDocuments is right for your needs? Our Cuspera AI engine can evaluate how SmartDocuments fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmartDocuments supports business activities such as:

  • Workflow Management
  • Lead Qualification: Technographic
  • Helpdesk Management

As a solution, SmartDocuments's capabilities include Templates.

SmartDocuments Insurance Vertical is its biggest customer base.

Reviews

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...." Peer review from SmartDocuments

SmartDocuments Reviews

11 buyers and buying teams have used Cuspera to assess how well SmartDocuments solved their Content Management Systems needs. Cuspera uses 50 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Use Cases

Peers recommend Workflow Management , Lead Qualification: Technographic , Helpdesk Management , as the business use cases that they have been most satisfied while using SmartDocuments.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...SmartDocuments integrates with any existing database, CRM or ERP systems, helping organizations streamline their workflow...."
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...."
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments
PEER EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...SmartDocuments integrates with any existing database, CRM or ERP systems, helping organizations streamline their workflow...." Peer review
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...." Peer review from SmartDocuments
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments

Case Studies

COMPANY CASE STUDIES
SmartDocuments case study
CASE STUDY Municipality of Lüneburg

SmartDocuments helped the Municipality of Lüneburg improve document management. Before, they used Word templates, which caused problems with outdated information and template versions. With SmartDocuments, they now manage all general correspondence templates in one place. The software was easy to i...mplement and staff adapted quickly. The municipality is very satisfied with the results and finds the system reliable for daily use.

Read More
SmartDocuments case study
CASE STUDY municipality of Tilburg

SmartDocuments helped the municipality of Tilburg reduce their standard documents from 2,000 to 350. Tilburg needed a user-friendly tool to manage and create documents, and it had to connect with their JDEdwards ERP system. SmartDocuments provided a document creation platform that improved quality ...and saved money, time, and management effort. The solution also reduced errors by using existing data, so staff no longer had to retype information.

Read More
SmartDocuments case study
CASE STUDY Municipality of Zwolle

SmartDocuments helped the Municipality of Zwolle move from desktop to web-based document creation. The new solution made it easier for employees to create and manage documents. Zwolle now has 900 templates available for staff. The system improved efficiency and made it easier to keep the corporate ...identity. The project finished in the first quarter of 2019.

Read More

Based on peer insights

Cuspera recommends SmartDocuments for

Use Cases Workflow Management , Lead Qualification: Technographic , Helpdesk Management
Features Templates
Industries Insurance

Popular Business Setting

for SmartDocuments

Top Industries

  • Insurance

Popular in

  • Enterprise

Peer and Expert Opinion on Features

for SmartDocuments

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)

IT and Other Capabilities

for SmartDocuments

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for SmartDocuments

Top Failure Risks for SmartDocuments

Vendor Profile Details

Company Name

SmartDocuments

Company Website

https://smartdocuments.com/

HQ Location

Keulenstraat 7B, 7418 ET Deventer, Netherlands

Employees

11-50

Social

Financials

NA