Consumer Electronics Case Studies and Success Stories with Signifyd

CASE STUDY Philips

Signifyd's Guaranteed Fraud Protection helped Philips reduce fraud and abuse chargebacks. Philips used the solution with Hybris integration. The company saw improved cost savings and better customer ...satisfaction. A Philips representative said Signifyd builds trust for both consumers and the business. The solution removed concerns about chargebacks.

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CASE STUDY Gosselin Photo & Vidéo

Guaranteed Fraud Protection from Signifyd helped Gosselin Photo & Vidéo save time and accept more orders. The company no longer worries about fraud. Staff can now focus on helping customers and impro...ving service. Gosselin offers over 8,000 products and supports professional photographers. The solution made their business run smoother and improved customer experience.

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CASE STUDY Aleph Objects

Signifyd's Guaranteed Fraud Protection helped Aleph Objects, a 3D printer company, during the busy holiday season. Aleph Objects needed better order automation and fraud prevention. Signifyd caught f...raud that their old process missed. This was a first for Aleph Objects. The solution saved them money and protected their business.

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CASE STUDY Adorama

Signifyd's Guaranteed Fraud Protection helped Adorama fight fraud and reduce friction for customers. Adorama needed better abuse management, fraud management, and operational scalability. By automati...ng order review and increasing approval rates, Adorama improved the customer experience. The solution integrated with Oracle Commerce Cloud.

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CASE STUDY HomeSeer Electronics

Guaranteed Fraud Protection helped HomeSeer Electronics stop fraud and save time. HomeSeer used Signifyd with Shopify to manage fraud risks. The team worked closely with Signifyd engineers. HomeSeer ...signed an annual contract and plans to renew. The solution let them focus on growing their business instead of reviewing orders.

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CASE STUDY ChiliPad

Signifyd Guaranteed Fraud Protection helped ChiliPad automate order review and fulfillment. ChiliPad used the solution with Shopify to ship products to customers faster. The platform detects fraud an...d covers the full cost of chargebacks if mistakes happen. ChiliPad no longer worries about fraud or chargebacks. This lets them focus on building the best sleep products.

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Retail Case Studies and Success Stories with Signifyd

CASE STUDY Hot Topic

Signifyd's Guaranteed Fraud Protection helped Hot Topic with digital transformation and order automation. Hot Topic used Salesforce Commerce Cloud for integration. The solution made checkout faster a...nd improved order delivery speed. Hot Topic saw a multimillion dollar increase in annual revenue. Customer satisfaction also improved.

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CASE STUDY Toys R Us

Signifyd helped Toys R Us with digital transformation during the pandemic. Toys R Us used Signifyd's Abuse Prevention and Fraud Protection solutions. The company integrated these tools with Salesforc...e Commerce Cloud. Signifyd's guaranteed protection let Toys R Us launch new omnichannel experiences. This support helped Toys R Us meet changing customer needs when stores closed.

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CASE STUDY Structube

Signifyd's Guaranteed Fraud Protection helped Structube accept more online orders. Structube used to turn away or investigate many legitimate customers. With Signifyd, they only needed approval to sh...ip orders. This change increased sales. Structube is a leading Canadian home furniture retailer with over 70 locations and 650 employees.

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Health, Wellness and Fitness Case Studies and Success Stories with Signifyd

CASE STUDY Cymbiotika

Signifyd's Complete Chargeback Protection and Guaranteed Fraud Protection helped Cymbiotika, a health and supplements company, reduce chargebacks by 93%. Cymbiotika also boosted order approval rates ...to 98%. The company faced challenges with false positives, operational scalability, and unauthorized resellers. After integrating Signifyd with Shopify and using tools like Klaviyo, Narvar, and Okendo, Cymbiotika saw major improvements in customer satisfaction and operational efficiency.

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Entertainment Case Studies and Success Stories with Signifyd

CASE STUDY Build-A-Bear

Signifyd Guaranteed Fraud Protection helped Build-A-Bear fight fraud and reseller abuse as they grew online. Build-A-Bear needed to protect their brand and keep customers safe during product launches.... Signifyd provided expertise and tools to spot new fraud patterns and stop bad actors. The solution blocked bots and unauthorized resellers. Build-A-Bear kept their trusted reputation and delivered a safe shopping experience.

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Apparel & Fashion Case Studies and Success Stories with Signifyd

CASE STUDY Cuts Clothing

Signifyd helped Cuts Clothing stop fraud and abuse chargebacks. The company wanted to grow across borders and needed to scale operations. Cuts Clothing used Signifyd's Abuse Prevention and Fraud Prot...ection with Shopify. This let them focus on global demand. Signifyd gave them smart decisions using data from many merchants and transactions.

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CASE STUDY Mango

Signifyd Fraud Protection helped Mango reduce false declines and increase revenue. Mango faced high decline rates and wanted to optimize revenue. With Signifyd, Mango accepted more good orders that w...ould have been declined. This led to higher total revenue and access to new customer lifetime value. Mango benefited from better fraud detection and fewer lost sales.

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CASE STUDY Tuckernuck

Signifyd's Guaranteed Fraud Protection helped Tuckernuck stop losing thousands of dollars each month to fraud and chargebacks. Before using Signifyd, Tuckernuck lost $6,000 to $10,000 monthly, with o...ne month reaching $14,000. After implementing Signifyd, Tuckernuck saw a 90% reduction in cases reviewed, a 6% increase in accepted orders, and zero chargeback losses. The solution let Tuckernuck focus on growing their business instead of fighting fraud.

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CASE STUDY The GLD Shop

Signifyd helped The GLD Shop stop fraud and chargebacks. The GLD Shop used Abuse Prevention and Fraud Protection with Shopify. They wanted to automate orders and reduce chargebacks. Signifyd gave the...m higher approval rates and more revenue. The GLD Shop saw better results and trusted Signifyd’s team.

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CASE STUDY iHeartRaves

Signifyd's Guaranteed Fraud Protection helped iHeartRaves streamline order review and fraud prevention. The company faced challenges with fraud management as it grew globally. By integrating Signifyd... with Shopify, iHeartRaves made order review seamless. The solution led to a 98% reduction in order review time. CEO Brian Lim praised the impact on their business.

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CASE STUDY Frank And Oak

Signifyd’s Commerce Protection Platform helped Frank And Oak stop fraud and abuse, including INR chargebacks. The company used Abuse Prevention and Fraud Protection, integrated with Adobe Commerce. F...rank And Oak saw a strong return on investment. Chargebacks reversed or refunded covered the platform’s cost. The company also gained value from trends data and expert advice on revenue leakage.

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CASE STUDY BHFO

Signifyd helped BHFO automate their order process. BHFO faced challenges with abuse management, automation, and fraud. They used Signifyd's Chargeback Recovery, Guaranteed Fraud Protection, Guarantee...d INR Protection, and Return Abuse Prevention. The integration was with Shopify Plus. BHFO can now manage return policy abuse, which was not possible before. This reduced the cost of returns for the company.

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CASE STUDY This leading footwear retailer

Guaranteed Fraud Protection helped a leading footwear retailer fight fraud and reduce false declines. The retailer wanted to stop manual reviews and make BOPIS orders faster. Signifyd's solution auto...mated fraud management across all markets. This improved customer experience and made order processing easier.

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CASE STUDY Golden Denim

Signifyd's Guaranteed Fraud Protection helped Golden Denim stop fraud during global expansion. The company faced pressure from international fraud syndicates. After using Signifyd, fraudulent orders ...were flagged right away. Chargebacks dropped immediately. Golden Denim uses Shopify for integration.

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CASE STUDY Carbon38

Signifyd helped Carbon38, an athleisure brand, improve fraud management and order automation. Carbon38 used Signifyd's Abuse Prevention and Guaranteed Fraud Protection products. The company integrate...d these solutions with Shopify Plus. With Signifyd, Carbon38 gained better insight into its customers and improved the customer journey. The partnership helped Carbon38 stay ahead of changing fraud trends.

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CASE STUDY Public Desire

Signifyd helped Public Desire, a UK-based shoe brand, expand into new global markets. The company faced challenges with cross-border expansion, fraud management, and order automation. Using Signifyd'...s Abuse Prevention and Fraud Protection solutions integrated with Shopify, Public Desire eliminated chargebacks, reduced operational costs, and increased revenue. The partnership enabled them to reach more international customers and grow their business.

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CASE STUDY Paul Evans

Paul Evans used Signifyd's Guaranteed Fraud Protection to stop fraud and automate order review. The company sells stylish, high-quality shoes and wanted to grow without worrying about chargebacks. Si...gnifyd profiled customers so Paul Evans could accept more orders safely. The result was a 96% reduction in cases reviewed. The CEO said they no longer worry about fraud as their business grows.

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Consumer Goods Case Studies and Success Stories with Signifyd

CASE STUDY Mack’s Prairie Wings

Signifyd’s Guaranteed Fraud Protection helped Mack’s Prairie Wings automate order review. This let them handle more orders during busy seasons. Before, they had to make fraud decisions with little da...ta. Now, they have better visibility into customer orders. This improved their ability to scale and keep fast service. Mack’s Prairie Wings can now meet seasonal demand and protect against fraud.

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CASE STUDY UrbanStems

Signifyd's Guaranteed Fraud Protection helped UrbanStems automate order processing and manage fraud. UrbanStems needed to deliver fresh flowers quickly and safely. The solution let them automate cust...omer experience and ensure timely delivery. UrbanStems used Salesforce Commerce Cloud for integration. The company values customer experience and saw Signifyd customize the solution to fit their needs.

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CASE STUDY Imagine Diamonds

Signifyd Guaranteed Fraud Protection helped Imagine Diamonds reduce fraud and chargebacks. The company used Shopify for integration. Imagine Diamonds saw an 88% reduction in cases reviewed. Review ti...me per case dropped by 60%. Accepted orders increased by 7%. This improved their digital transformation in the jewelry market.

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CASE STUDY Natural Baby Shower

Signifyd helped Natural Baby Shower automate order reviews. The company was growing fast and manual fraud checks slowed them down. Signifyd's Guaranteed Fraud Protection and Shopify integration made ...order processing faster. The team at Natural Baby Shower praised Signifyd for their technology and support. This led to smoother operations and supported their growth.

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CASE STUDY Rad Power Bikes

Rad Power Bikes used Signifyd's Guaranteed Fraud Protection with Shopify to stop fraud. Before, they had problems with fraudulent chargebacks. After using Signifyd, they had zero fraudulent chargebac...ks. Their web sales grew by 173% in 2020. The company makes electric bikes with pedal-assist technology.

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Automotive Case Studies and Success Stories with Signifyd

CASE STUDY Enjuku Racing

Signifyd's Guaranteed Fraud Protection helped Enjuku Racing stop fraud and chargebacks. Enjuku Racing used BigCommerce for their online store. Before Signifyd, they faced problems with fraud and lost... money from chargebacks. With Signifyd, they only pay fees on approved orders. If a chargeback happens, Signifyd pays them back in full. This ended their losses and gave them peace of mind.

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Other Industry Case Studies and Success Stories with Signifyd

CASE STUDY UrbanStems

Signifyd’s full financial guarantee against fraud chargebacks was a major selling point for UrbanStems, as it would allow them to automate orders without worrying about fraud losses.

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CASE STUDY Jerome’s Furniture

Signifyd Guaranteed Fraud Protection helped Jerome’s Furniture stop fraud and improve online order approvals. The company used Shopify for integration. Jerome’s saw a big improvement in customer expe...rience. Scott Perry, Senior Vice President, said they have not had a single fraud case since using Signifyd. The solution helped Jerome’s get more business and protect high-value orders.

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CASE STUDY Foreo

Signifyd's Guaranteed Fraud Protection helped Foreo automate fraud review for online orders. Foreo's customer care team no longer had to manually screen orders for fraud. This let the team focus on d...elivering professional-level beauty solutions. The solution improved order automation and protected Foreo from fraud. Foreo integrated Signifyd with Drupal Commerce.

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CASE STUDY Rainbow Shops

Signifyd helped Rainbow Shops protect their shopper journey from fraud and friction. Rainbow Shops faced challenges with fraud management and order automation. They used Signifyd's Chargeback Recover...y, Guaranteed Fraud Protection, and Guaranteed INR Protection. The integration with Shopify let Rainbow Shops focus on customer experience. Signifyd protected them from both abusive and criminal chargebacks.

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CASE STUDY Build with Ferguson

Signifyd Scoring Solution helped Build with Ferguson manage fraud in their ecommerce business. The company needed to stop hackers and detect risky behavior. Signifyd provided chargeback protection an...d fraud management. Build with Ferguson improved customer service and protected its online community. The risk team lead said Signifyd was critical in stopping fraudulent purchases.

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CASE STUDY Carbon38

Carbon38 chose Signifyd’s Commerce Protection Platform to help them automate customer experience.

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CASE STUDY Adorama

Adorama selected Signifyd due to the Commerce Protection Platform’s demonstrated ability to optimize approval rates beyond their previous provider while reducing the manual work required of their tea...m.

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CASE STUDY Leading footwear retailer

The retailer chose Signifyd due to the platform's expansive commerce network and direct integrations with leading issuers

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CASE STUDY ReserveBar

Signifyd Guaranteed Fraud Protection helped ReserveBar stop fraud in online alcohol sales. ReserveBar needed a way to manage fraud and protect their business. They used Signifyd's solution with Shopi...fy. Signifyd took on the risk and paid for any fraud losses. This gave ReserveBar confidence and let them focus on growth.

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CASE STUDY Philips

Philips chose to partner with Signifyd as a solution that would be seamless from a customer point of view and at the same time would protect the brand and company revenue.

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CASE STUDY Au Vodka

Signifyd helped Au Vodka reduce fraud and chargebacks during cross-border expansion. Au Vodka used Signifyd's Abuse Prevention and Guaranteed Fraud Protection on Shopify. Before Signifyd, they had a ...3% fraud rate on £200,000 monthly sales. With Signifyd, online sales grew to over £700,000 a month. Fraud rates dropped, and revenue increased.

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CASE STUDY Groupe Dynamite

Signifyd Fraud Protection helped Groupe Dynamite, a global fashion retailer, automate order review and improve digital transformation. The company used Salesforce Commerce Cloud for integration. This... solution streamlined the customer experience. Groupe Dynamite saw better cost savings and higher customer satisfaction. The implementation was smooth and delivered on time, according to the customer.

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CASE STUDY CurrentBody

Signifyd helped CurrentBody fight fraud and abuse as they expanded into new countries. CurrentBody switched to Signifyd for its advanced machine learning fraud protection. Approval rates rose from 93...% to over 98%. Chargebacks dropped from 0.5% to 0.04%. Time spent on order reviews fell from 20 hours a week to as little as one hour. CurrentBody grew into six new regions with Signifyd's support.

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CASE STUDY Mango

Signifyd confidently approves a huge number of Mango’s orders that would otherwise have been declined.

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CASE STUDY Toys R Us

Signifyd’s Guaranteed Fraud Protection already in place, Toys R Us had the ability to act quickly on curbside pickup

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CASE STUDY BHFO

With the depth and breadth of intelligence from Signifyd’s Commerce Network and the added layer of guaranteed protection from Signifyd’s Fraud Protection and Abuse Prevention solutions

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CASE STUDY Hot Topic

Hot Topic selected Signifyd’s Commerce Protection Platform to improve order decisioning and decrease false declines with insights from the Commerce Network, while automating orders backed by a 100% f...inancial guarantee.

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CASE STUDY Ferguson Home

Signifyd’s Guaranteed Fraud Protection helped Ferguson Home stop fraud and approve more good orders. Ferguson Home faced slow growth due to manual fraud review and risk of fraud losses. With Signifyd..., they automated fraud decisions and shifted liability away from their business. They moved to pre-auth, stopping fraud before it reached issuers. Ferguson Home reached a 98.5% approval rate and paid $0 in fraud losses. They saved $12 million in sales from better auth rates.

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CASE STUDY Leading grocery retailer

The grocer selected Signifyd due to the strength and size of the Signifyd Commerce Network – which would help them to recognize good customers instantaneously while keeping payments secure

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CASE STUDY Crown & Caliber

Signifyd Guaranteed Fraud Protection helped Crown & Caliber protect high-value watch orders. The company wanted to optimize revenue and reduce risk. With Signifyd, they could ship to more customers w...ithout fear of chargebacks. This let them focus on their core business and keep a personal touch. The integration with Shopify made the process smooth.

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CASE STUDY Ebonyline

Signifyd Guaranteed Fraud Protection helped Ebonyline expand into new international markets. Ebonyline faced challenges with crossborder expansion and fraud. With Signifyd, they reviewed orders insta...ntly and eliminated fraud losses. Their sales continued to grow. Ebonyline's general manager praised the solution for stopping fraud and supporting business growth.

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CASE STUDY Ohio Power Tool

Guaranteed Fraud Protection from Signifyd helped Ohio Power Tool stop fraud and process more orders. Before, fraud management took time and caused worry. With Signifyd, the team no longer loses time ...or money on bad orders. They now focus on serving customers and growing sales. The solution gives them peace of mind and better business results.

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CASE STUDY A leading US grocery retailer

Signifyd Guaranteed Fraud Protection helped a leading US grocery retailer with digital transformation. The grocer needed to provide secure and seamless omnichannel shopping as they expanded online du...ring the pandemic. Signifyd's solution protected against fraud and abuse. The partnership enabled the retailer to deliver safe, smooth experiences for customers nationwide.

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CASE STUDY Rodan + Fields

Signifyd helped Rodan + Fields fight fraud with its Guaranteed Fraud Protection. Rodan + Fields had problems with persistent fraud, false positives, and low authorization rates using an old fraud too...l. Signifyd and Worldpay worked with them to use better data for order decisions as they moved to an omnichannel model. Rodan + Fields saw a 54% drop in chargebacks, higher authorization rates, fewer false positives, and no more manual review.

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CASE STUDY Build with Ferguson

Build with Ferguson chose Signifyd’s Guaranteed Fraud Protection to shift liability away from their business while approving more good orders and reducing fraud.

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CASE STUDY Au Vodka

Knowing that with continued growth comes the potential for more fraud, Au Vodka turned to Signifyd to get their climbing fraud rates under control so they could shift their focus back to expanding th...eir serviceable market.

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