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Retail Case Studies and Customer Success Stories with Signifyd

 

Cap That - Retail - Small

Los Angeles, USA

Signifyd's Guaranteed Fraud Protection helped Cap That cut chargeback losses to zero. Before using Signifyd, Cap That lost $3,000 to... $5,000 a month to fraud and spent hours reviewing orders. The solution reduced cases reviewed by 95% and increased accepted orders by 8%. Cap That now spends less time on fraud and more time growing its business. Shopify integration made fraud management seamless for this retail company.

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AreaTrend - Retail - Small

USA

Signifyd helped AreaTrend cut manual order reviews by over 80%. The company saw a 75% drop in review time per... case. AreaTrend increased accepted orders by 7% with no rise in chargebacks. The solution let them open sales to three new regions. AreaTrend now spends less time and money on fraud checks. Customer service and order acceptance both improved.

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Build-A-Bear - Retail - Large

St. Louis, USA

Build-A-Bear used Signifyd to fight reseller abuse and fraud as their online business grew. They faced threats from bots and... unauthorized resellers during product launches. Signifyd provided fraud protection and expertise to help Build-A-Bear spot new fraud patterns. This partnership helped keep their brand safe and customers secure. Build-A-Bear maintained a trusted shopping experience for all guests.

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Ferguson Home - Retail - Large

Newport News, USA

Ferguson Home used Signifyd’s Guaranteed Fraud Protection to fight account takeover and fraud. Manual fraud review slowed their ecommerce growth.... With Signifyd, they automated fraud decisions and shifted liability away from their business. They reached a 98.5% approval rate and paid $0 in fraud losses. Moving to pre-auth saved $12M in sales from better authorization rates.

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Tuckernuck - Retail - Small

Washington D.C., USA

Signifyd's Guaranteed Fraud Protection helped Tuckernuck cut fraud review cases by 90%. The Shopify retailer saw a 6% increase in... accepted orders and eliminated chargeback losses. Before Signifyd, Tuckernuck lost up to $14,000 a month to fraud. Now, the team spends less time on manual reviews and more time growing the business. Tuckernuck can now consider international expansion with confidence.

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Jerome's Furniture - Retail - Medium

San Diego, USA

Signifyd protects Jerome's Furniture from fraud using real-time machine learning. The platform reviews every order and provides a financial guarantee... against fraud and chargebacks. Jerome's can approve more transactions with less risk. This helps the retailer grow revenue and avoid losses from fraudulent orders. The solution supports customer loyalty and reduces operational stress.

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Hot Topic - Retail - Large

Industry, USA

Hot Topic used Signifyd’s Commerce Protection Platform to fix order delays and reduce false declines. They automated all orders and... improved approval rates to over 99%. This led to a multimillion dollar increase in revenue. Customers now have a faster, smoother checkout. Hot Topic also saw higher customer lifetime value.

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Rainbow Shops - Retail - Large

New York, USA

Rainbow Shops used Signifyd to fight fraud and automate chargeback disputes. They switched to Shopify and needed a fraud solution... with strong integration. Signifyd’s Shopify integration and chargeback recovery features helped them. Rainbow increased their chargeback win rate to 50% and reduced chargebacks by 51%. Order approvals stayed high at 99.5%, with all fraud losses covered by Signifyd.

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UrbanStems - Retail - Small

Washington, USA

Signifyd helped UrbanStems automate 100% of their orders with guaranteed fraud protection. Before Signifyd, UrbanStems struggled with high fraud rates... and declined real orders. With Signifyd, they saw a 3% increase in order approvals and a 90% drop in chargebacks. Fraud losses were eliminated. UrbanStems now delivers flowers faster and with more confidence.

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Mack’s Prairie Wings - Retail - Small

Stuttgart, USA

Signifyd helped Mack’s Prairie Wings automate 100% of their online order reviews. Before, their team manually reviewed over 25% of... orders, slowing fulfillment. With Signifyd’s Guaranteed Fraud Protection, approval rates rose by nearly 6%. The company now faces zero fraud losses. Customer support can focus on phone orders and deliver same day shipping.

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Structube - Retail - Medium

Montreal, Canada

Structube used Signifyd to accept more online orders and grow fast. The company expanded globally while cutting fraud losses. Signifyd... helped Structube remove manual reviews. Structube saw fewer chargebacks and more revenue. The solution worked with Magento for easy integration. Structube improved order approval rates and customer experience.

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Paul Evans - Retail - Small

New York, USA

Signifyd helped Paul Evans, a shoe retailer, accept more orders by providing guaranteed fraud protection. The solution eliminated fraud and... chargebacks for the business. Paul Evans could approve more transactions with less risk. The company experienced increased revenue and greater confidence in online sales. Signifyd's platform enabled safer and smoother commerce for the retailer.

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BHFO - Retail - Medium

Cedar Rapids, USA

Signifyd helped BHFO reach a 99. 66% order approval rate. The retailer reduced chargebacks by 69% after switching to Signifyd....BHFO used Signifyd’s fraud protection and abuse prevention tools. This let them stop return abuse and cut losses. The company now focuses on growth and smoother operations. Integration with Shopify Plus supported their automation goals.

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the largest food and drug retailer in the US - Retail - Very Large

USA

Signifyd helped a leading US grocery retailer expand digital services like curbside pickup and same-day delivery. The grocer needed to... fight regional fraud as they scaled ecommerce. They chose Signifyd for automated fraud protection and instant customer recognition. With Signifyd, the retailer achieved a 99%+ order approval rate. Savings from fraud prevention were reinvested in customer experience improvements.

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Natural Baby Shower - Retail - Small

UK

Signifyd’s Guaranteed Fraud Protection helped Natural Baby Shower automate fraud review. The company faced rapid growth and a holiday order... spike that strained its manual fraud checks. After integrating Signifyd, the customer service team stopped spending 15% of its time on order reviews. The order approval rate rose to 99.6%. The solution scaled with the retailer’s needs and improved efficiency.

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Ebonyline - Retail - Small

USA

Ebonyline used Signifyd’s Guaranteed Fraud Protection to expand into new international markets. The solution helped Ebonyline grow without suffering fraud... losses. With Signifyd, Ebonyline could approve more transactions and reduce risk. The company continued to increase sales while staying safe from chargebacks. This allowed Ebonyline to compete globally with confidence.

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Toys R Us Canada - Retail - Large

Toronto, Canada

Signifyd helped Toys R Us Canada quickly launch curbside pickup and BOPIS during the pandemic. The retailer used Signifyd’s fraud... and abuse protection to safely turn 80+ stores into fulfillment centers. Omnichannel orders grew from under 10% to over 80% at peak shutdowns. Toys R Us kept approval rates above 99% while meeting new customer needs. Signifyd’s solution let them innovate with confidence in a changing retail landscape.

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Crown & Caliber - Retail - Small

Atlanta, USA

Signifyd helps Crown & Caliber accept high-value orders from first-time customers. The platform provides guaranteed fraud protection and chargeback protection.... This lets Crown & Caliber approve more transactions with less risk. The solution builds trust and confidence for both the retailer and its customers. Crown & Caliber can now grow revenue while protecting against fraud.

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ReserveBar - Retail - Small

New York, USA

ReserveBar used Signifyd to stop fraud and accept more orders. The platform gave them guaranteed fraud protection. This helped ReserveBar... grow revenue with less risk. They could approve more transactions without fear of chargebacks. Signifyd made it safer for ReserveBar to sell luxury spirits online.

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Imagine Diamonds - Retail - Small

Chicago, USA

Imagine Diamonds, a Shopify merchant, used Signifyd from the start to protect against fraud. They eliminated chargebacks without needing an... in-house fraud team. Signifyd provided complete fraud protection for their online jewelry sales. The platform helped them focus on growth instead of fraud risks. Imagine Diamonds gained peace of mind and saved time with automated chargeback protection.

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Apparel & Fashion Case Studies and Customer Success Stories with Signifyd

 

National footwear retailer - Apparel & Fashion - Large

Signifyd helped a leading national footwear retailer automate 100% of its order processing. The retailer eliminated manual review and now... pays $0 in fraud losses. Bank declines dropped by 59.2% after integrating Signifyd’s Guaranteed Fraud Protection. The fraud team now focuses on abuse management instead of routine fraud checks. This partnership improved customer experience and reduced false declines.

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The GLD Shop - Apparel & Fashion - Small

Miami, USA

Signifyd helped The GLD Shop fight fraud and reduce chargebacks. GLD switched from their previous provider to Signifyd after facing... high fraud rates and manual review work. Signifyd increased GLD's order approval rate from 92% to 97%. GLD now spends less time on manual reviews and can focus on growth. The solution integrates with Shopify and uses machine learning for better results.

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Carbon38 - Apparel & Fashion - Small

Los Angeles, USA

Signifyd’s Commerce Protection Platform helped Carbon38 automate order reviews and customer experience. The team no longer spends time manually checking... orders or fighting fraud. Approval rates rose to 99% with full order automation. Carbon38 saw a 3% revenue uplift and now has guaranteed fraud protection. Signifyd also recovers revenue by disputing abusive chargebacks automatically.

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Mango - Apparel & Fashion - Large

Barcelona, Spain

Signifyd helped Mango, a leading fashion retailer, reduce false declines at checkout. Mango faced high decline rates as it expanded... internationally, losing revenue from legitimate customers. By routing previously declined orders to Signifyd, Mango saw over 60% of those orders approved. This led to a 6% increase in approved gross merchandise value. Every approved order came with a 100% chargeback guarantee, eliminating risk for Mango.

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Public Desire - Apparel & Fashion - Small

Manchester, UK

Signifyd helped Public Desire automate order review and reduce fraud. Manual review dropped from 12% to 0%. Order approval rate... increased by 7%. International order traffic grew by 10%. Public Desire expanded globally with fewer false declines and lower operational costs. Shopify integration supported their fast fashion business.

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Cuts Clothing - Apparel & Fashion - Small

Los Angeles, USA

Cuts Clothing used Signifyd to stop fraud and abuse chargebacks. Before, they had to decline most international orders because of... high chargeback risk. Signifyd’s Commerce Protection Platform gave fast, accurate fraud decisions using data from many merchants. Cuts raised their approval rate to over 99% and paid $0 in fraud and INR chargebacks. In six months, they gained hundreds of thousands of dollars in revenue and expanded to new global markets.

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Groupe Dynamite - Apparel & Fashion - Large

Montreal, Canada

Signifyd helped Groupe Dynamite automate order review and reduce manual work. The company replaced a rule-based fraud system that delayed... orders by up to five days. With Signifyd, Groupe Dynamite raised its order approval rate from 95% to 99.8%. Manual review was eliminated, and the buying process became smoother for customers. The solution integrated with Salesforce Commerce Cloud and included a 100% financial guarantee.

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Frank And Oak - Apparel & Fashion - Medium

Montreal, Canada

Frank And Oak used Signifyd’s Commerce Protection Platform to fight fraud and abuse. Their fraud chargeback rate dropped to 0.10%.... Approval rates climbed above 99%. They avoided tens of thousands in chargebacks each month. Signifyd won 53.3% of contested chargebacks, including subscription cancellations. Frank And Oak saw strong ROI and valued expert advice on revenue leakage.

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iHeartRaves - Apparel & Fashion

Signifyd's Guaranteed Fraud Protection helped iHeartRaves streamline order review and fraud prevention. The company faced challenges with fraud management as... it grew globally. By integrating Signifyd with Shopify, iHeartRaves made order review seamless. The solution led to a 98% reduction in order review time. CEO Brian Lim praised the impact on their business.

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Golden Denim - Apparel & Fashion

Signifyd's Guaranteed Fraud Protection helped Golden Denim stop fraud during global expansion. The company faced pressure from international fraud syndicates.... After using Signifyd, fraudulent orders were flagged right away. Chargebacks dropped immediately. Golden Denim uses Shopify for integration.

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Consumer Electronics Case Studies and Customer Success Stories with Signifyd

 

CurrentBody - Consumer Electronics - Medium

Manchester, UK

CurrentBody used Signifyd to fight fraud as they expanded into new countries. Their old fraud solution could not keep up... with crossborder growth and unauthorized resellers. Signifyd’s machine learning helped CurrentBody approve more good orders, even with unusual patterns. Approval rates jumped from 93% to over 98%. Chargebacks dropped from 0.5% to 0.04%. Manual review time fell from 20 hours a week to as little as one hour.

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Philips - Consumer Electronics - Very Large

Amsterdam, Netherlands

Signifyd helped Philips cut chargebacks from 5% to under 1%. Philips also boosted conversion rates from 40% to over 75%.... The company faced problems with fraud, payment refusals, and checkout abandonment. Signifyd's solution built trust and protected revenue. Philips now saves costs and sees fewer lost good orders.

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Adorama - Consumer Electronics - Medium

New York, USA

Signifyd helped Adorama fight fraud and reduce manual order reviews. Adorama faced high fraud pressure and too many declined orders... from their old provider. With Signifyd, Adorama automated order review and reached a 97% approval rate. The solution eliminated fraud chargeback losses. Adorama did not need to grow their team, saving costs and improving efficiency.

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HomeSeer Electronics - Consumer Electronics

Guaranteed Fraud Protection helped HomeSeer Electronics stop fraud and save time. HomeSeer used Signifyd with Shopify to manage fraud risks.... The team worked closely with Signifyd engineers. HomeSeer signed an annual contract and plans to renew. The solution let them focus on growing their business instead of reviewing orders.

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Gosselin Photo & Vidéo - Consumer Electronics

Guaranteed Fraud Protection from Signifyd helped Gosselin Photo & Vidéo save time and accept more orders. The company no longer... worries about fraud. Staff can now focus on helping customers and improving service. Gosselin offers over 8,000 products and supports professional photographers. The solution made their business run smoother and improved customer experience.

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ChiliPad - Consumer Electronics

Signifyd Guaranteed Fraud Protection helped ChiliPad automate order review and fulfillment. ChiliPad used the solution with Shopify to ship products... to customers faster. The platform detects fraud and covers the full cost of chargebacks if mistakes happen. ChiliPad no longer worries about fraud or chargebacks. This lets them focus on building the best sleep products.

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Aleph Objects - Consumer Electronics

Signifyd's Guaranteed Fraud Protection helped Aleph Objects, a 3D printer company, during the busy holiday season. Aleph Objects needed better... order automation and fraud prevention. Signifyd caught fraud that their old process missed. This was a first for Aleph Objects. The solution saved them money and protected their business.

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Consumer Goods Case Studies and Customer Success Stories with Signifyd

 

Rodan + Fields - Consumer Goods - Large

San Francisco, USA

Signifyd helped Rodan + Fields cut fraud and chargebacks by 54%. The company had struggled with outdated fraud tools and... too many false positives. Signifyd and Worldpay worked with Rodan + Fields to use better data for order decisions. This change supported their move to an omnichannel model. Rodan + Fields also saw higher authorization rates and no longer needed manual reviews.

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Rodan + Fields - Consumer Goods - Large

San Francisco, USA

Signifyd helped Rodan + Fields cut fraud and chargebacks by 54%. The company had struggled with outdated fraud tools and... too many false positives. Signifyd and Worldpay worked with Rodan + Fields to use better data for order decisions. This change increased authorization rates and removed the need for manual review. Rodan + Fields now has fewer false positives and less fraud.

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Foreo - Consumer Goods - Medium

Stockholm, Sweden

Signifyd’s Guaranteed Fraud Protection helped Foreo automate fraud review and order management. Foreo reduced manual review time by 90%. The... company automated its operation in less than 24 hours. Fulfillment time dropped by 48 hours. Sales increased as a result. Agents now focus on delivering a better customer experience.

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Rad Power Bikes - Sporting Goods

Rad Power Bikes used Signifyd's Guaranteed Fraud Protection with Shopify to stop fraud. Before, they had problems with fraudulent chargebacks.... After using Signifyd, they had zero fraudulent chargebacks. Their web sales grew by 173% in 2020. The company makes electric bikes with pedal-assist technology.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Signifyd

 

Cymbiotika - Health, Wellness And Fitness - Small

San Diego, USA

Signifyd helped Cymbiotika cut chargebacks by 93%. The company boosted its approval rate to 98%. Cymbiotika needed a solution to... scale with its rapid growth and recurring orders. Signifyd reduced false positives and improved customer satisfaction. The partnership led to higher revenue and loyal customers. Integration with Shopify supported seamless operations.

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Automotive Case Studies and Customer Success Stories with Signifyd

 

Enjuku Racing - Automotive - Small

USA

Signifyd protects Enjuku Racing from fraud and chargebacks. The platform eliminates the need for manual reviews. Enjuku Racing receives a... 100% financial guarantee against fraud. This helps them focus on growing their business. Signifyd's solution gives them peace of mind and saves time.

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Other Industry Case Studies and Success Stories with Signifyd

Ohio Power Tool - Home Improvement & Appliances

Guaranteed Fraud Protection from Signifyd helped Ohio Power Tool stop fraud and process more orders. Before, fraud management took time... and caused worry. With Signifyd, the team no longer loses time or money on bad orders. They now focus on serving customers and growing sales. The solution gives them peace of mind and better business results.

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Build with Ferguson - Furniture & Home Decor

Signifyd Scoring Solution helped Build with Ferguson manage fraud in their ecommerce business. The company needed to stop hackers and... detect risky behavior. Signifyd provided chargeback protection and fraud management. Build with Ferguson improved customer service and protected its online community. The risk team lead said Signifyd was critical in stopping fraudulent purchases.

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Au Vodka - Alcohol, Tobacco & Cannabis

Signifyd helped Au Vodka reduce fraud and chargebacks during cross-border expansion. Au Vodka used Signifyd's Abuse Prevention and Guaranteed Fraud... Protection on Shopify. Before Signifyd, they had a 3% fraud rate on £200,000 monthly sales. With Signifyd, online sales grew to over £700,000 a month. Fraud rates dropped, and revenue increased.

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