Signifyd Overview

Signifyd offers commerce protection by providing financial guarantees on approved orders and automating chargeback prevention. Payments are made frictionless with PSD2 compliance.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Signifyd.

Other use cases:

  • Competitive Intelligence
  • Sales Review & Feedback
  • Rating And Review Management
  • Helpdesk Management
  • Contacts History
  • Lifetime Value Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Signifyd.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Signifyd Use-Cases and Business Priorities: Customer Satisfaction Data

Signifyd works with different mediums / channels such as Offline. On Premises. Website etc.

Signifyd's features include Personalization, Fraud Detection, Dashboard, etc. and Signifyd support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Signifyd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Increase sales, simplified fraud order detection, and improve customer satisfaction...." Peer review by Agency

Signifyd, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Signifyd

Top Industries

  • Retail
  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Signifyd is popular in Retail, Apparel & Fashion, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Signifyd Customer wins, Customer success stories, Case studies

How efficiently Does Signifyd manage your Measuring Customer Satisfaction?

How does Signifyd address your Engaging And Following Up Challenges?

How can Signifyd enhance your Competitive Intelligence process?

How can Signifyd optimize your Sales Review & Feedback Workflow?

11 buyers and buying teams have used Cuspera to assess how well Signifyd solved their E-Commerce Software needs. Cuspera uses 909 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Frank And Oak - Apparel

Signifyd’s Commerce Protection Platform helped Frank And Oak stop fraud and abuse, including INR chargebacks. The company used Abuse Prevention and Fraud Protection, integrated with Adobe Commerce. F...rank And Oak saw a strong return on investment. Chargebacks reversed or refunded covered the platform’s cost. The company also gained value from trends data and expert advice on revenue leakage.

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Jerome’s Furniture - Furniture & Home Decor

Signifyd Guaranteed Fraud Protection helped Jerome’s Furniture stop fraud and improve online order approvals. The company used Shopify for integration. Jerome’s saw a big improvement in customer expe...rience. Scott Perry, Senior Vice President, said they have not had a single fraud case since using Signifyd. The solution helped Jerome’s get more business and protect high-value orders.

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Rad Power Bikes - Sporting Goods

Rad Power Bikes used Signifyd's Guaranteed Fraud Protection with Shopify to stop fraud. Before, they had problems with fraudulent chargebacks. After using Signifyd, they had zero fraudulent chargebac...ks. Their web sales grew by 173% in 2020. The company makes electric bikes with pedal-assist technology.

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Leading grocery retailer - Grocery - Very Large

Signifyd's Guaranteed Fraud Protection helped a leading grocery retailer achieve a 99%+ approval rate on digital orders. The grocer needed modern commerce protection to address regional fraud as they... expanded online. Signifyd's Commerce Network provided instant customer recognition and secure payments. The retailer reinvested savings from fraud prevention into customer experience improvements. This drove greater loyalty and seamless omnichannel shopping.

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Carbon38 - Apparel & Fashion - Medium

Signifyd’s Commerce Protection Platform helped Carbon38 automate order processing and fight fraud. The customer care team no longer had to manually review every order. Carbon38 achieved a 99% approva...l rate and full order automation. The company saw a 3% revenue uplift and gained protection against chargebacks. Signifyd also recovered extra revenue by disputing abusive chargebacks automatically.

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UrbanStems - Consumer Goods - Medium

Signifyd’s Guaranteed Fraud Protection helped UrbanStems automate 100% of their orders. UrbanStems increased order approvals by 3% and reduced chargeback rates by 90%. The company eliminated fraud lo...sses with Signifyd’s financial guarantee. UrbanStems now delivers fresh flowers with confidence and improved customer experience. Integration with Salesforce Commerce Cloud supported seamless order automation.

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Crimes & Cocktails: Visa’s compelling evidence to fight fraudulent chargebacks

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Frequently Asked Questions(FAQ)

for Signifyd

What is Signifyd used for?

Signifyd is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Advertisement, Measuring Customer Satisfaction and Engaging And Following Up .

What are the top features of Signifyd?

Personalization, Fraud detection and Dashboard are some of the top features of Signifyd.

Who uses Signifyd?

Signifyd is used by Retail, Apparel & Fashion and Information Technology And Services among other industries.

What are Signifyd alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Signifyd.

Where is Signifyd located?

Signifyd is headquartered at 2540 North First Street, 3rd Floor San Jose, CA 95131.
lightning

Peers used Signifyd for advertisement and measuring customer satisfaction

Signifyd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (40)
Custom Reports

4.43/5 ★

Read Reviews (66)
Analytics

4.32/5 ★

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (40)
Custom Reports

4.43/5 ★

Read Reviews (66)
Analytics

4.32/5 ★

Read Reviews (82)

Software Failure Risk Guidance

?

for Signifyd

Overall Risk Meter

Low Medium High

Top Failure Risks for Signifyd

Signifyd News

Awards

Signifyd named to G2's Best Commerce Software Products of 2026 list

Signifyd has been named to G2's Best Commerce Software Products of 2026 list. This recognition highlights Signifyd's role in providing comprehensive commerce protection, including fraud prevention and revenue optimization, based on customer satisfaction and market presence. The award underscores Signifyd's impact on businesses by enabling secure, frictionless transactions and supporting merchant success.

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Awards

Signifyd named to G2s Best Commerce Software Products of 2026 list

Signifyd has been recognized as one of G2's Best Commerce Software Products for 2026. This accolade, based on user reviews and market presence, highlights Signifyd's comprehensive commerce protection platform, which includes fraud protection, chargeback protection, and authorization rate optimization. The award underscores Signifyd's impact on enhancing merchant success by providing insights to approve more legitimate orders and reduce transaction friction.

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Product

Signifyd Launches Intelligent Returns to Help Retailers Tackle the Growing Returns Challenge

Signifyd has launched Intelligent Returns, a suite with Instant Refunds and Returns Insights, to help UK and European retailers manage returns. These solutions leverage machine learning and real-time risk intelligence to provide immediate refunds to trusted customers and insights into return patterns, aiming to reduce costs and prevent abuse while maintaining customer loyalty.

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Partnership

Swap and Signifyd Partner to Empower Brands with Secure, Seamless Global Commerce | Signifyd

Swap and Signifyd have formed a strategic partnership to enhance global e-commerce operations. By integrating Signifyd's fraud prevention technology with Swap's platform, the collaboration aims to provide a secure and seamless cross-border commerce experience. This partnership addresses challenges like fraud risks and compliance issues, enabling brands to expand internationally with confidence.

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Signifyd Profile

Company Name

Signifyd

Company Website

https://www.signifyd.com/

HQ Location

2540 North First Street, 3rd Floor San Jose, CA 95131

Employees

101-250

Social

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Financials

SERIES D