Signifyd Overview

Signifyd offers commerce protection by providing financial guarantees on approved orders and automating chargeback prevention. Payments are made frictionless with PSD2 compliance.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Signifyd.

Other use cases:

  • Competitive Intelligence
  • Sales Review & Feedback
  • Rating And Review Management
  • Helpdesk Management
  • Contacts History
  • Lifetime Value Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Signifyd.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Signifyd Use-Cases and Business Priorities: Customer Satisfaction Data

Signifyd works with different mediums / channels such as Offline. On Premises. Website etc.

Signifyd's features include Personalization, Fraud Detection, Dashboard, etc. and Signifyd support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Signifyd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...With Signifyd, you can accept more orders, improve customer satisfaction, and scale your business globally...." Peer review from Signifyd

Peer review evidence (same sources as the product rating summary)

"...The company stands by what they advertise, they do what they say...." Peer review by Administrator
"...With Signifyd, you can accept more orders, improve customer satisfaction, and scale your business globally...." Peer review from Signifyd
"...Besides the technology, the team at Signifyd is super engaged all the time and is always looking for ways to improve and help your business...." Peer review by Kumar N S, Head of Products - eCommerce, Internet

Signifyd, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Signifyd

Top Industries

  • Retail
  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Signifyd is popular in Retail, Apparel & Fashion, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Signifyd Customer wins, Customer success stories, Case studies

How can Signifyd enhance your Measuring Customer Satisfaction process?

Why is Signifyd the best choice for Engaging And Following Up?

How does Signifyd facilitate Competitive Intelligence?

What solutions does Signifyd provide for Sales Review & Feedback?

11 buyers and buying teams have used Cuspera to assess how well Signifyd solved their E-Commerce Software needs. Cuspera uses 909 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Wish.com - Retail - Large

San Francisco, USA

Wish.com used Signifyd to expand into new markets while fighting fraud and abuse. Signifyd gave Wish local expertise and insights into fraud trends. Approval rates improved globally and chargeback ra...tes stayed low. Wish now uses Signifyd to handle abusive chargebacks automatically. The partnership delivered immediate ROI at checkout.

 

StockWise Auto - Automotive - Small

New York, USA

Signifyd helped StockWise Auto cut cases reviewed by 97%. The company saw a 9% increase in accepted orders. Chargebacks dropped to zero. StockWise Auto used Signifyd to automate fraud management. Thi...s reduced staff workload and sped up order processing. The solution fit their low-margin business model.

 

Precision Camera & Video - Retail - Small

Austin, USA

Signifyd helped Precision Camera & Video cut fraud and chargebacks to zero. The retailer saw a 70% drop in cases reviewed and a 9% increase in accepted orders. Signifyd’s financial guarantee let them... ship orders fast without fear of loss. Manual review hours dropped, so the team could focus on serving more customers. Precision Camera & Video scaled their online business with confidence and better customer service.

 

PetFlow - Retail - Small

New York, USA

PetFlow used Signifyd's API to accept more orders and reduce fraud. The platform helped PetFlow spot new fraud trends before they caused losses. PetFlow could approve more transactions and protect re...venue. The solution gave PetFlow more confidence to grow online sales. Signifyd's tools helped PetFlow keep customers happy and safe.

 

My Trio Rings - Retail - Small

New York, USA

Signifyd protects My Trio Rings from fraud and chargebacks. Before Signifyd, My Trio Rings manually reviewed every order and still lost money to fraud. With Signifyd, they saw a 90% drop in cases rev...iewed and an 8% rise in accepted orders. They now have zero chargebacks. My Trio Rings passes these savings to customers through lower prices.

 

EcoReco Scooter - Consumer Electronics - Small

USA

Signifyd helped EcoReco Scooter cut order review time by 75%. The company stopped all chargebacks and increased accepted orders by 5%. EcoReco faced rising fraud as their electric scooters became pop...ular. Manual reviews and payment processor checks failed to stop losses. With Signifyd, EcoReco eliminated quarterly losses of $5,000–$10,000. Now they approve more orders and focus on growth.

Crimes & Cocktails: Visa’s compelling evidence to fight fraudulent chargebacks

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Signifyd

What is Signifyd used for?

Signifyd is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Advertisement, Measuring Customer Satisfaction and Engaging And Following Up .

What are the top features of Signifyd?

Personalization, Fraud detection and Dashboard are some of the top features of Signifyd.

Who uses Signifyd?

Signifyd is used by Retail, Apparel & Fashion and Information Technology And Services among other industries.

What are Signifyd alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Signifyd.

Where is Signifyd located?

Signifyd is headquartered at 2540 North First Street, 3rd Floor San Jose, CA 95131.
lightning

Peers used Signifyd for advertisement and measuring customer satisfaction

Signifyd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)

Software Failure Risk Guidance

?

for Signifyd

Overall Risk Meter

Low Medium High

Top Failure Risks for Signifyd

Signifyd News

Awards

Signifyd named to G2's Best Commerce Software Products of 2026 list

Signifyd has been named to G2's Best Commerce Software Products of 2026 list. This recognition highlights Signifyd's role in providing comprehensive commerce protection, including fraud prevention and revenue optimization, based on customer satisfaction and market presence. The award underscores Signifyd's impact on businesses by enabling secure, frictionless transactions and supporting merchant success.

Awards

Signifyd named to G2s Best Commerce Software Products of 2026 list

Signifyd has been recognized as one of G2's Best Commerce Software Products for 2026. This accolade, based on user reviews and market presence, highlights Signifyd's comprehensive commerce protection platform, which includes fraud protection, chargeback protection, and authorization rate optimization. The award underscores Signifyd's impact on enhancing merchant success by providing insights to approve more legitimate orders and reduce transaction friction.

Product

Signifyd Launches Intelligent Returns to Help Retailers Tackle the Growing Returns Challenge

Signifyd has launched Intelligent Returns, a suite with Instant Refunds and Returns Insights, to help UK and European retailers manage returns. These solutions leverage machine learning and real-time risk intelligence to provide immediate refunds to trusted customers and insights into return patterns, aiming to reduce costs and prevent abuse while maintaining customer loyalty.

Partnership

Swap and Signifyd Partner to Empower Brands with Secure, Seamless Global Commerce | Signifyd

Swap and Signifyd have formed a strategic partnership to enhance global e-commerce operations. By integrating Signifyd's fraud prevention technology with Swap's platform, the collaboration aims to provide a secure and seamless cross-border commerce experience. This partnership addresses challenges like fraud risks and compliance issues, enabling brands to expand internationally with confidence.

Signifyd Profile

Company Name

Signifyd

Company Website

https://www.signifyd.com/

HQ Location

2540 North First Street, 3rd Floor San Jose, CA 95131

Employees

101-250

Social

Financials

SERIES D