Signifyd Overview

Signifyd offers commerce protection by providing financial guarantees on approved orders and automating chargeback prevention. Payments are made frictionless with PSD2 compliance.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Signifyd.

Other use cases:

  • Competitive Intelligence
  • Sales Review & Feedback
  • Rating And Review Management
  • Helpdesk Management
  • Contacts History
  • Lifetime Value Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Signifyd.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Signifyd Use-Cases and Business Priorities: Customer Satisfaction Data

Signifyd works with different mediums / channels such as Offline. On Premises. Website etc.

Signifyd's features include Personalization, Fraud Detection, Dashboard, etc. and Signifyd support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Signifyd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Our team formerly reviewed each incoming order to detect for fraud - Signifyd has saved us a lot of time and made our business more efficient...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Apparel, Accessories & Footwear Solutions for Merchants
"...With Signifyd, you can accept more orders, improve customer satisfaction, and scale your business globally...." Peer review from Signifyd
"...Website details the follow up conf calls that are scheduled in the beginning...." Peer review by Brad G

Signifyd, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Signifyd

Top Industries

  • Retail
  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Signifyd is popular in Retail, Apparel & Fashion, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Signifyd Customer wins, Customer success stories, Case studies

What solutions does Signifyd provide for Measuring Customer Satisfaction?

How does Signifyd address your Engaging And Following Up Challenges?

How can Signifyd optimize your Competitive Intelligence Workflow?

What Are the key features of Signifyd for Sales Review & Feedback?

11 buyers and buying teams have used Cuspera to assess how well Signifyd solved their E-Commerce Software needs. Cuspera uses 909 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Rodan + Fields - Consumer Goods - Large

San Francisco, USA

Signifyd helped Rodan + Fields cut fraud and chargebacks by 54%. The company had struggled with outdated fraud tools and too many false positives. Signifyd and Worldpay worked with Rodan + Fields to ...use better data for order decisions. This change supported their move to an omnichannel model. Rodan + Fields also saw higher authorization rates and no longer needed manual reviews.

 

Cap That - Retail - Small

Los Angeles, USA

Signifyd's Guaranteed Fraud Protection helped Cap That cut chargeback losses to zero. Before using Signifyd, Cap That lost $3,000 to $5,000 a month to fraud and spent hours reviewing orders. The solu...tion reduced cases reviewed by 95% and increased accepted orders by 8%. Cap That now spends less time on fraud and more time growing its business. Shopify integration made fraud management seamless for this retail company.

 

AreaTrend - Retail - Small

USA

Signifyd helped AreaTrend cut manual order reviews by over 80%. The company saw a 75% drop in review time per case. AreaTrend increased accepted orders by 7% with no rise in chargebacks. The solution... let them open sales to three new regions. AreaTrend now spends less time and money on fraud checks. Customer service and order acceptance both improved.

 

Build-A-Bear - Retail - Large

St. Louis, USA

Build-A-Bear used Signifyd to fight reseller abuse and fraud as their online business grew. They faced threats from bots and unauthorized resellers during product launches. Signifyd provided fraud pr...otection and expertise to help Build-A-Bear spot new fraud patterns. This partnership helped keep their brand safe and customers secure. Build-A-Bear maintained a trusted shopping experience for all guests.

 

Rodan + Fields - Consumer Goods - Large

San Francisco, USA

Signifyd helped Rodan + Fields cut fraud and chargebacks by 54%. The company had struggled with outdated fraud tools and too many false positives. Signifyd and Worldpay worked with Rodan + Fields to ...use better data for order decisions. This change increased authorization rates and removed the need for manual review. Rodan + Fields now has fewer false positives and less fraud.

 

Ferguson Home - Retail - Large

Newport News, USA

Ferguson Home used Signifyd’s Guaranteed Fraud Protection to fight account takeover and fraud. Manual fraud review slowed their ecommerce growth. With Signifyd, they automated fraud decisions and shi...fted liability away from their business. They reached a 98.5% approval rate and paid $0 in fraud losses. Moving to pre-auth saved $12M in sales from better authorization rates.

Crimes & Cocktails: Visa’s compelling evidence to fight fraudulent chargebacks

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Frequently Asked Questions(FAQ)

for Signifyd

What is Signifyd used for?

Signifyd is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Advertisement, Measuring Customer Satisfaction and Engaging And Following Up .

What are the top features of Signifyd?

Personalization, Fraud detection and Dashboard are some of the top features of Signifyd.

Who uses Signifyd?

Signifyd is used by Retail, Apparel & Fashion and Information Technology And Services among other industries.

What are Signifyd alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Signifyd.

Where is Signifyd located?

Signifyd is headquartered at 2540 North First Street, 3rd Floor San Jose, CA 95131.
lightning

Peers used Signifyd for advertisement and measuring customer satisfaction

Signifyd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)

Software Failure Risk Guidance

?

for Signifyd

Overall Risk Meter

Low Medium High

Top Failure Risks for Signifyd

Signifyd News

Awards

Signifyd named to G2's Best Commerce Software Products of 2026 list

Signifyd has been named to G2's Best Commerce Software Products of 2026 list. This recognition highlights Signifyd's role in providing comprehensive commerce protection, including fraud prevention and revenue optimization, based on customer satisfaction and market presence. The award underscores Signifyd's impact on businesses by enabling secure, frictionless transactions and supporting merchant success.

Awards

Signifyd named to G2s Best Commerce Software Products of 2026 list

Signifyd has been recognized as one of G2's Best Commerce Software Products for 2026. This accolade, based on user reviews and market presence, highlights Signifyd's comprehensive commerce protection platform, which includes fraud protection, chargeback protection, and authorization rate optimization. The award underscores Signifyd's impact on enhancing merchant success by providing insights to approve more legitimate orders and reduce transaction friction.

Product

Signifyd Launches Intelligent Returns to Help Retailers Tackle the Growing Returns Challenge

Signifyd has launched Intelligent Returns, a suite with Instant Refunds and Returns Insights, to help UK and European retailers manage returns. These solutions leverage machine learning and real-time risk intelligence to provide immediate refunds to trusted customers and insights into return patterns, aiming to reduce costs and prevent abuse while maintaining customer loyalty.

Partnership

Swap and Signifyd Partner to Empower Brands with Secure, Seamless Global Commerce | Signifyd

Swap and Signifyd have formed a strategic partnership to enhance global e-commerce operations. By integrating Signifyd's fraud prevention technology with Swap's platform, the collaboration aims to provide a secure and seamless cross-border commerce experience. This partnership addresses challenges like fraud risks and compliance issues, enabling brands to expand internationally with confidence.

Signifyd Profile

Company Name

Signifyd

Company Website

https://www.signifyd.com/

HQ Location

2540 North First Street, 3rd Floor San Jose, CA 95131

Employees

101-250

Social

Financials

SERIES D