Signifyd Overview

Signifyd offers commerce protection by providing financial guarantees on approved orders and automating chargeback prevention. Payments are made frictionless with PSD2 compliance.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Signifyd.

Other use cases:

  • Competitive Intelligence
  • Sales Review & Feedback
  • Rating And Review Management
  • Helpdesk Management
  • Contacts History
  • Lifetime Value Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Signifyd.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Grow Market Share
  • Establish Thought Leadership
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Signifyd Use-Cases and Business Priorities: Customer Satisfaction Data

Signifyd works with different mediums / channels such as Offline. On Premises. Website etc.

Signifyd's features include Personalization, Fraud Detection, Dashboard, etc. and Signifyd support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Signifyd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Website details the follow up conf calls that are scheduled in the beginning...." Peer review by Brad G

Signifyd, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Signifyd

Top Industries

  • Retail
  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Signifyd is popular in Retail, Apparel & Fashion, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Signifyd Use Cases

What Are the key features of Signifyd for Measuring Customer Satisfaction?

What solutions does Signifyd provide for Engaging And Following Up?

How does Signifyd facilitate Competitive Intelligence?

How efficiently Does Signifyd manage your Sales Review & Feedback?

11 buyers and buying teams have used Cuspera to assess how well Signifyd solved their E-Commerce Software needs. Cuspera uses 909 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

CASE STUDY Rodan + Fields

Signifyd helped Rodan + Fields fight fraud with its Guaranteed Fraud Protection. Rodan + Fields had problems with persistent fraud, false positives, and low authorization rates using an old fraud too...l. Signifyd and Worldpay worked with them to use better data for order decisions as they moved to an omnichannel model. Rodan + Fields saw a 54% drop in chargebacks, higher authorization rates, fewer false positives, and no more manual review.

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CASE STUDY Ferguson Home

Signifyd’s Guaranteed Fraud Protection helped Ferguson Home stop fraud and approve more good orders. Ferguson Home faced slow growth due to manual fraud review and risk of fraud losses. With Signifyd..., they automated fraud decisions and shifted liability away from their business. They moved to pre-auth, stopping fraud before it reached issuers. Ferguson Home reached a 98.5% approval rate and paid $0 in fraud losses. They saved $12 million in sales from better auth rates.

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CASE STUDY CurrentBody

Signifyd helped CurrentBody fight fraud and abuse as they expanded into new countries. CurrentBody switched to Signifyd for its advanced machine learning fraud protection. Approval rates rose from 93...% to over 98%. Chargebacks dropped from 0.5% to 0.04%. Time spent on order reviews fell from 20 hours a week to as little as one hour. CurrentBody grew into six new regions with Signifyd's support.

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Apparel & Fashion

CASE STUDY Tuckernuck

Signifyd's Guaranteed Fraud Protection helped Tuckernuck stop losing thousands of dollars each month to fraud and chargebacks. Before using Signifyd, Tuckernuck lost $6,000 to $10,000 monthly, with o...ne month reaching $14,000. After implementing Signifyd, Tuckernuck saw a 90% reduction in cases reviewed, a 6% increase in accepted orders, and zero chargeback losses. The solution let Tuckernuck focus on growing their business instead of fighting fraud.

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Consumer Goods

CASE STUDY UrbanStems

Signifyd's Guaranteed Fraud Protection helped UrbanStems automate order processing and manage fraud. UrbanStems needed to deliver fresh flowers quickly and safely. The solution let them automate cust...omer experience and ensure timely delivery. UrbanStems used Salesforce Commerce Cloud for integration. The company values customer experience and saw Signifyd customize the solution to fit their needs.

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Entertainment

CASE STUDY Build-A-Bear

Signifyd Guaranteed Fraud Protection helped Build-A-Bear fight fraud and reseller abuse as they grew online. Build-A-Bear needed to protect their brand and keep customers safe during product launches.... Signifyd provided expertise and tools to spot new fraud patterns and stop bad actors. The solution blocked bots and unauthorized resellers. Build-A-Bear kept their trusted reputation and delivered a safe shopping experience.

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Video

Crimes & Cocktails: Visa’s compelling evidence to fight fraudulent chargebacks

Video Thumbnail

Frequently Asked Questions(FAQ)

for Signifyd

What is Signifyd used for?

Signifyd is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Advertisement, Measuring Customer Satisfaction and Engaging And Following Up .

What are the top features of Signifyd?

Personalization, Fraud detection and Dashboard are some of the top features of Signifyd.

Who uses Signifyd?

Signifyd is used by Retail, Apparel & Fashion and Information Technology And Services among other industries.

What are Signifyd alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Signifyd.

Where is Signifyd located?

Signifyd is headquartered at 2540 North First Street, 3rd Floor San Jose, CA 95131.
lightning

Peers used Signifyd for advertisement and measuring customer satisfaction

Signifyd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (40)
Custom Reports

4.43/5 ★

Read Reviews (66)
Analytics

4.32/5 ★

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (40)
Custom Reports

4.43/5 ★

Read Reviews (66)
Analytics

4.32/5 ★

Read Reviews (82)

Software Failure Risk Guidance

?

for Signifyd

Overall Risk Meter

Low Medium High

Top Failure Risks for Signifyd

Signifyd News

Product

Signifyd Launches Intelligent Returns to Help Retailers Tackle the Growing Returns Challenge

Signifyd has launched Intelligent Returns, a suite with Instant Refunds and Returns Insights, to help UK and European retailers manage returns. These solutions leverage machine learning and real-time risk intelligence to provide immediate refunds to trusted customers and insights into return patterns, aiming to reduce costs and prevent abuse while maintaining customer loyalty.

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Partnership

Swap and Signifyd Partner to Empower Brands with Secure, Seamless Global Commerce | Signifyd

Swap and Signifyd have formed a strategic partnership to enhance global e-commerce operations. By integrating Signifyd's fraud prevention technology with Swap's platform, the collaboration aims to provide a secure and seamless cross-border commerce experience. This partnership addresses challenges like fraud risks and compliance issues, enabling brands to expand internationally with confidence.

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Signifyd Profile

Company Name

Signifyd

Company Website

https://www.signifyd.com/

HQ Location

2540 North First Street, 3rd Floor San Jose, CA 95131

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES D