Salesforce Manufacturing Cloud Overview

Salesforce-Manufacturing-Cloud is a dedicated CRM platform for manufacturing. It enhances customer-centric operations with a specialized manufacturing solution.

Use Cases

Customers recommend Advertisement, Collaboration, Market Research, as the business use cases that they have been most satisfied with while using Salesforce Manufacturing Cloud.

Other use cases:

  • Forecasting
  • Contract Management
  • Workflow Management
  • Lifetime Value Management
  • Products & Pricelist Management
  • Channel Marketing
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Improve Visibility and Increase Customer Life Time Value are the most popular business priorities that customers and associates have achieved using Salesforce Manufacturing Cloud.

Other priorities:

See all business priorities See less business priorities

Salesforce Manufacturing Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Manufacturing Cloud works with different mediums / channels such as Website. Offline. On Premises etc.

Peer review evidence (same sources as the product rating summary)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Manufacturing Cloud is a tailor made CRM solution in a single platform.
"...Enable real-time online collaboration between customers, channel partners, and employees...." Manufacturing Cloud is a tailor made CRM solution in a single platform.
"...Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual...." Manufacturing Cloud is a tailor made CRM solution in a single platform.

Salesforce Manufacturing Cloud Customer wins, Customer success stories, Case studies

How efficiently Does Salesforce Manufacturing Cloud manage your Collaboration?

 

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Salesforce touts big deals as it tries to tamp down SaaS-pocalypse fears

Salesforce highlights significant customer deals to alleviate concerns about potential SaaS industry downturns.

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Salesforce's Air Force Deal Tests Agentforce's Role In Secure Government AI

Salesforce secured a $72 million contract with the U.S. Air Force, part of a $5.6 billion Department of Defense deal, to integrate its Agentforce AI platform for personnel and workflow management. Th...is marks Salesforce's largest federal contract, enhancing its presence in secure government cloud environments. The deal could boost Salesforce's position in AI-driven government solutions, potentially leading to more defense and civilian contracts.

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Los Angeles County Public Defender - Legal Services - Large

Los Angeles, USA

Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with 1,2...00 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.

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Heathrow Airport - Hospitality - Large

London, UK

Heathrow Airport used Salesforce Agentforce to deliver faster, more personalized support for 83 million passengers each year. The airport improved digital contact efficiency by 40% and reduced chat e...xchanges by over 50%. Hallie, their AI agent, now resolves 90% of chats without live agent transfer. Commerce Cloud drove a 30% increase in digital revenue over four years. Marketing Cloud achieved a 49% open rate for customer emails, boosting engagement and purchase values.

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Formula 1 - Entertainment - Large

London, UK

Agentforce helped Formula 1 cut service response times by 80%. F1 unified over 100 data sources to create detailed fan profiles. Service reps now resolve issues faster and deliver more personalized s...upport. Marketing Cloud and AI-driven content boosted click-through rates by 22%. Fan satisfaction rose 8% year over year, reaching 90%. Tableau enabled F1 to secure new partnerships with actionable audience insights.

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Salesforce Manufacturing Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (3)
Analytics

4.24/5 ★

Read Reviews (7)
Custom Reports

3.53/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (3)
Analytics

4.24/5 ★

Read Reviews (7)
Custom Reports

3.53/5 ★

Read Reviews (2)

Salesforce Manufacturing Cloud Integrations

Salesforce Manufacturing Cloud integrates with a wide range of software applications through its robust data import and export capabilities.

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Salesforce Manufacturing Cloud

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Viber

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pastel

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Salesforce Manufacturing Cloud

Top Failure Risks for Salesforce Manufacturing Cloud

Salesforce, Inc. News

Financial

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Financial

Salesforce revenue forecast disappoints amid AI disruption fears

Salesforce's revenue forecast for the second quarter falls below Wall Street estimates, raising concerns about AI-driven disruption to traditional software demand. Despite a strong first quarter with $11.13 billion in revenue and 98 new deals, the company faces investor apprehension over AI tools potentially impacting enterprise software demand.

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Financial

Salesforce Delivers Record First Quarter Fiscal 2027 Results

Salesforce reported record first-quarter fiscal 2027 results, with revenue reaching $11.1 billion, a 13% year-over-year increase. The company highlighted significant growth in its Agentforce and Data 360 offerings, with annual recurring revenue hitting $3.4 billion. Salesforce also announced a $25 billion accelerated share repurchase program. The company remains optimistic about organic revenue growth in the second half of FY27.

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Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

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Financials

IPO