OB Hospitalist Group used Richardson's Sprint Selling methodology to improve sales performance. They wanted a unified selling approach and better... training for their team. Richardson provided agile sales training and workflow tools. This helped OB Hospitalist Group increase their win rate by 7% year over year. New hospital commitments also rose by 28%.
Cencora MWI Animal Health Division
- Hospital & Health Care
Richardson Accelerate helped Cencora MWI Animal Health Division shift to a customer-focused sales approach. The team used digital learning, virtual... instructor-led workshops, and consultative selling training. Sales professionals improved their skills in call preparation and customer engagement. The division saw a 116.6% average improvement in sales call preparation skills and a 66.6% improvement in engaging customers. They exceeded their fiscal year 2020 plan objectives after the training.
Design Case Studies and Customer Success Stories with Richardson
OUTFRONT Media
- Media
Richardson Sales Performance helped OUTFRONT Media improve sales results. OUTFRONT Media needed to boost sales conversations and develop long-term skills... for account executives and managers. They used a blended learning sales training program based on the Consultative Selling Framework. Account executives learned to focus on client needs and use better questioning strategies. Sales managers learned to coach for skill development and accountability. OUTFRONT Media saw a 20% increase in close rate, doubled growth compared to competitors, and achieved 10% revenue growth.
Richardson Sales Performance delivered a blended training program for iProspect's Client Service Leadership team. The training focused on consultative selling,... sales coaching, and skill development using online and instructor-led formats. iProspect achieved a 22:1 ROI from the program. The team saw a 17% increase in consultative skills knowledge. Participants rated the training 2.9 out of 3.
Telecommunications Case Studies and Customer Success Stories with Richardson
Mitel
- Telecommunications
Richardson delivered a customized sales training program for Mitel. Mitel wanted to improve sales consistency and coaching to boost revenue.... The training included role-specific modules and agile sales coaching for managers. Mitel saw a 17% increase in average monthly billings for program participants six months after training. The program also achieved an 86% NPS rating and an 18% average knowledge increase post-training.
Richardson helped LexisNexis Risk Solutions improve their sales process. LexisNexis wanted to make the buying experience better and build stronger... customer relationships. They used Richardson’s Sprint Selling and Sprint Coaching, creating the 3C Academy focused on confidence, curiosity, and courage. Over 500 managers, coaches, and reps were trained. LexisNexis saw a 10-15% increase in win rates after the training.
Other Industry Case Studies and Success Stories with Richardson
SIG Combibloc
- Packaging
Solution Selling from Richardson Sales Performance helped SIG Combibloc improve sales team performance. SIG Combibloc wanted to boost top-line growth... and embed value-based selling. They launched a global commercial excellence program with role-specific training and CRM integration. The program led to a 20% increase in overall win rate and an 8% increase for the largest opportunities. SIG Combibloc achieved a 78/100 global net promoter score.
Endress+Hauser
- Industrial Process Engineering Solutions
Richardson's Prosperous Account Strategy (PAS) program and account planning application helped Endress+Hauser boost sales team performance. The company integrated the... PAS tool into Salesforce CRM, providing a unified approach to account planning. Over 600 users across 35 entities created 2,400+ account plans. Teams using PAS saw a 15% average increase in intake orders. Regular reviews and tailored training supported sustained adoption and success.
