Real-World Case Studies and Customer Success Stories with Pobuca Connect

Pobuca helped KAFKAS improve customer service and employee experience. KAFKAS needed a fast solution for better service and daily efficiency. They wanted all departments to have a full customer view ...and easy access to data in one place. Pobuca provided business process modeling and automation in a united CRM/ERP platform. This made it easier for KAFKAS to manage and use customer information.
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Pobuca helped Levante Ferries build a smart database for customer insights and omnichannel communication. Levante Ferries wanted to understand business needs and turn them into technical solutions. P...obuca worked with a third-party web service to collect real-time data and make it useful for the business. The new system is user-friendly and helps Levante Ferries learn about customer behavior and needs. This supports better customer engagement and loyalty.
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Pobuca helped Vero SA, a leading supermarket chain in the Balkans, boost shopper sales. Vero used Pobuca to design a new channel for segmented discount coupons. The solution increased the use of targ...eted promotions. Brand manufacturers also joined to grow their sales and fund the new channel. This led to higher sales and better customer engagement for Vero.
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Pobuca helped everest, part of Vivartia Group, build a loyalty scheme and create an omnichannel approach for its members. Everest wanted to collect customer data from both physical stores and online ...orders. Pobuca combined this data to make a single profile for each customer. This helped everest understand customer behavior and segment their database. The solution focused on customer loyalty, engagement, and business intelligence.
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Pobuca Experience Cloud helped GANT improve customer engagement and decision-making. GANT needed a clear view of the customer journey and unified customer profiles. They wanted to optimize engagement... and use metrics to assess marketing actions. Pobuca provided tools for customer 360, CRM, and business intelligence. This helped GANT adapt to market changes and better manage their marketing budget.
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Pobuca helped BSB, a leader in women's fashion, boost sales by using segmented promotions. BSB wanted a loyalty program that offered more value than competitors but stayed affordable. They needed to ...combine data from physical stores and their online shop into single customer profiles. Pobuca enabled BSB to segment customers by behavior and numbers for targeted communication. This led to better customer engagement and increased sales.
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Pobuca helped Vodafone improve business communication productivity. Vodafone needed to find the right contacts easily and set up a solid communication channel. Pobuca provided solutions for customer ...loyalty, engagement, CRM, and virtual agents. Vodafone used Pobuca to make better decisions at the right time. The case highlights the importance of customer 360 and business intelligence for telecom companies.
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Pobuca helped ELVIOMEX improve team productivity and collaboration. ELVIOMEX needed a modern, user-friendly system that worked on mobile devices and integrated with other tools. Pobuca provided a sin...gle workspace with chat, file sharing, and video meetings. The solution made it easier for teams to work together. ELVIOMEX now has better ways to communicate and manage work in one place.
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Pobuca helped Schneider Electric increase shopper sales by using segmented promotions. Schneider Electric wanted to reward loyal customers and boost engagement. They also needed to improve multichann...el communication and understand customer purchasing habits across many regions. Pobuca provided solutions for customer loyalty, engagement, and advanced analytics. As a result, Schneider Electric improved sales and customer insights.
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