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Government Administration Case Studies and Customer Success Stories with Objective ECM

 

Scottish Government - Government Administration - Very Large

Edinburgh, UK

Objective ECM helped the Scottish Government manage information across 8 departments and 5400 users. The project aimed to increase transparency... and improve public access to information. The solution enhanced collaboration and corporate governance. It also reduced costs and enabled more flexible working. This was the largest IT-enabled business change project for the Scottish Government.

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Scottish Government - Government Administration - Very Large

Edinburgh, UK

Objective ECM helped the Scottish Government improve transparency and public access to information. The solution enabled secure information sharing across... 8 departments and 5,400 users. The project enhanced collaboration and corporate governance. It also reduced costs and supported flexible working. This was the largest IT-enabled business change for the Scottish Government.

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Scottish Government - Government Administration - Very Large

Edinburgh, UK

Objective ECM helped the Scottish Government manage information across 8 departments and 5,400 users. The project aimed to increase transparency... and improve public access to information. The solution enhanced collaboration and corporate governance. It also reduced costs and enabled more flexible working. This was the largest IT-enabled business change project for the Scottish Government.

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Scottish Natural Heritage - Government Administration - Medium

Inverness, UK

Objective ECM helped Scottish Natural Heritage manage information for the future. Staff now access the right information at the right... time. The system improved communication with partners and made collaboration easier. SNH can now protect information and enhance corporate governance. Resources were reallocated to more valuable work. The solution also supports making information public-facing.

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Dept. Primary Industries and Regions, South Australia - Government Administration - Large

Adelaide, Australia

Objective ECM helped the Dept. Primary Industries and Regions, South Australia manage information in line with the State Records Act.... The agency replaced multiple systems with a centralised solution. This improved information sharing and streamlined business processes. The department now manages ministerial correspondence electronically. Transparency and accountability increased. The solution supports future growth and compliance.

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Health Corporate Network - Government Administration - Medium

Perth, Australia

Health Corporate Network manages 6,000 transactions daily for the Western Australia Department of Health. They needed to improve business processes... and information management. They used Objective ECM and Workflow to automate workflows and create a paperless office. Staff can now create, organize, and share documents in one place. This led to better efficiency, streamlined processes, and more transparency.

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National Offshore Petroleum Safety and Environmental Management Authority (NOPSEMA) - Government Administration - Medium

Perth, Australia

Objective ECM helps NOPSEMA manage unstructured information and business processes. The solution supports a highly mobile workforce in the offshore... petroleum industry. NOPSEMA uses Objective ECM to ensure reliable regulatory and administrative processes. This reduces health and safety risks for industry personnel. The system is critical for effective information governance and risk reduction.

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Office of the Privacy Commissioner - Government Administration - Small

Wellington, New Zealand

Objective ECM helped the Office of the Privacy Commissioner in New Zealand break down information silos. The solution created a... single information repository and improved knowledge sharing. It ensured compliance with the Public Records Act 2005. The Office replaced a legacy complaint management system and improved customer service. The system also enhanced management reporting and reduced the risk of information loss.

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Land Information New Zealand - Government Administration - Large

Wellington, New Zealand

Objective Connect helped Land Information New Zealand share large documents with external partners. Email was slow and risky, with limits... on attachments and inbox size. Staff used unsafe methods before switching to Objective Connect. The new tool made sharing fast and secure. Staff quickly adopted it, asking for more access. This improved project speed and reduced risks.

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Sutherland Shire Council - Government Administration - Large

Australia

Objective Trapeze helped Sutherland Shire Council process 36% more development applications in one year with no extra staff. The council handled... more complex applications, with average value per application tripling. Digital processing cut out paper and printouts, leading to big cost savings. Faster approvals brought economic benefits, more jobs, and new residents to the region. Staff found the tool saved them significant time and effort.

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Wyndham City Council - Government Administration - Large

Melbourne, Australia

Wyndham City Council used Objective Connect to move planning approvals online. They also used Objective Trapeze for digital approvals and... Objective ECM for document management. The council increased monthly processed applications from 300 to 1,000. This was achieved without hiring more staff. The solution improved efficiency and collaboration with contractors and applicants.

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Palmerston North City Council - Government Administration - Medium

Palmerston North, New Zealand

Objective Trapeze helped Palmerston North City Council move from a manual, paper-based system to a digital process for building consents. The council now... saves time and captures more accurate information. Features like the compare tool and measurement tool ensure documentation is correct. The process is simpler and less time-consuming. Staff have more confidence in the accuracy of their work.

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New South Wales Roads and Maritime Services - Government Administration - Large

Sydney, Australia

Objective helped New South Wales Roads and Maritime Services launch point-to-point speed enforcement in two years. The agency needed a... robust solution for 25 highway zones after a series of heavy vehicle accidents. Objective redeveloped the Safe-T-Cam software to process images, analyze data, and meet strict legal standards. The project finished on time and within budget. RMS gained a reliable, automated enforcement system that met government deadlines.

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NSW Department of Communities and Justice - Government Administration - Very Large

Sydney, Australia

Objective helped the NSW Department of Communities and Justice solve cross-border information sharing for child protection. Agencies in different states... struggled to access vital data due to incompatible systems. Objective created a SaaS data-matching platform, enabling real-time decision-making and better coordination. The solution now supports all Australian state and territory child protection agencies. This has improved child safety outcomes nationwide.

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Maritime New Zealand - Government Administration - Medium

Wellington, New Zealand

Objective RegWorks helped Maritime New Zealand meet a seven-month deadline for major regulatory reforms. The agency needed to manage new... certification systems for maritime operators and seafarers. Their old systems were not integrated and could not support the new requirements. With Objective RegWorks, Maritime NZ improved efficiency and created a single view of operators. The solution enabled faster processes and better decision-making for maritime safety.

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NSW Department of Communities and Justice on behalf of all Australian State and Territory child protection agencies - Government Administration - Very Large

Sydney, Australia

Objective worked with the NSW Department of Communities and Justice and all Australian State and Territory child protection agencies to build a world-first data matching platform. The challenge was... to securely share information across borders to improve child safety. Different technologies and systems made sharing and matching data difficult. Objective created a solution that enables real-time decision-making and better coordination. The platform helps agencies access the right information quickly, leading to improved child safety outcomes.

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Waitaki District Council - Government Administration - Small

Oamaru, New Zealand

Objective Trapeze helped Waitaki District Council move from paper to digital. The council saved time and money by switching to... digital document processing. Staff can now stamp and process consents much faster. Accuracy improved for the building and planning team. The community benefits from quicker approvals. The council team finds their work easier and more efficient.

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NatureScot - Government Administration - Medium

Inverness, UK

Objective GOV365 helped NatureScot capture and save information from Microsoft Teams. The solution worked in the background, so users did... not have to change how they worked. This reduced the risk of lost or misplaced data. NatureScot used Objective GOV365 more during the pandemic to support new ways of working. The tool made sure all important data was stored safely and automatically.

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City of Greater Dandenong - Government Administration - Medium

Melbourne, Australia

City of Greater Dandenong used Objective products to improve records management compliance. They needed an electronic system to track records... and support better resident services. The council adopted Objective Connect for file sharing and Objective GOV365 for Microsoft 365 governance. Integration with other systems made staff jobs easier. This helped the council deliver better outcomes to residents.

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Wage Inspectorate Victoria - Government Administration - Medium

Melbourne, Australia

Objective RegWorks helped Wage Inspectorate Victoria enforce workplace laws across Victoria. The agency used the platform to manage calls, enquiries,... investigations, and legal actions in one place. Staff found the system easy to use and could spot trends in reports and enquiries. In the first year, WIV helped hundreds of thousands of Victorians recover owed money. The joined-up view from Objective RegWorks improved compliance and enforcement outcomes.

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Central Hawke's Bay District Council - Government Administration - Small

Waipawa, New Zealand

Objective Build helped Central Hawke's Bay District Council handle a surge in building consent applications. The platform made the process... faster and more transparent for property owners, designers, and council staff. Staff found it easier to receive and manage data, improving efficiency. The council became more responsive to customer needs. The solution supported the growing demands of the local construction industry.

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The Charity Commission for England and Wales - Government Administration - Large

London, UK

Objective Connect helped The Charity Commission for England and Wales speed up investigations. Manual evidence collection once took weeks. Now,... investigators use a secure cloud portal to upload and review documents right away. The portal is easy for everyone to access. This saves the team a lot of time and effort.

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Welsh Government - Government Administration - Large

Cardiff, UK

Objective Connect helped the Welsh Government quickly set up a secure, cloud-based hub for sharing and collaborating on critical information. This enabled a... rapid response to rehousing Ukrainian refugees. The platform allowed real-time access and updates for every local authority, health, and police involved. Without it, the process would have relied on slow email exchanges. The solution was vital for managing urgent resettlement needs.

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Salford City Council - Government Administration - Large

Salford, UK

Objective Trapeze helped Salford City Council process over 2,000 planning applications each year. The council used the tool to perform... complex calculations and compare plans, which saved time and reduced errors. 97% of applications were determined on time. The discharge of conditions rate rose from 40% to over 80%. Less than 2% of decisions were appealed. The council won the RTPI Planning Authority of the Year award in 2022.

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Hutt City Council - Government Administration - Medium

Lower Hutt, New Zealand

Objective Build replaced Hutt City Council’s paper-based building consent process. Customers now track applications and access documents online. Staff receive... and check documents more easily. The new system guides applicants to provide correct information. This has improved efficiency and reduced customer complaints. Transparency and customer satisfaction have increased.

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Wiltshire Council - Government Administration - Large

UK

Wiltshire Council used Objective Keyplan to improve their planning consultation process. They processed over 10,000 representations for Regulation 19 in... one-third the time compared to Regulation 18. This saved about nine months. The digital platform made document production and stakeholder engagement easier. The council now finds consultations more efficient and user-friendly.

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Waitomo District Council - Government Administration - Small

New Zealand

Objective Build helped Waitomo District Council make building consents more transparent. Builders now use a single portal to manage consents... and get real-time updates. The inspections app gives instant access to key documents, making site visits smoother. Clear communication and status visibility reduced delays and built trust. The council now works more closely with the community for safer buildings.

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The Scottish Charity Regulator (OSCR) - Government Administration - Small

Dundee, UK

Objective Nexus helped the Scottish Charity Regulator move to the cloud. OSCR automated information governance and improved records compliance. Staff... now save time and work more productively. The platform keeps data safe and up to date. This supports better service for charities and the public.

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Tauranga City Council - Government Administration - Large

Tauranga, New Zealand

Objective Nexus helped Tauranga City Council improve information management. The council faced compliance pressures and staff disengagement from outdated tools.... With Objective Nexus, they embedded compliance and made systems easier to use. Staff can now search and retrieve information in seconds. Remote work and document co-authoring became simple for all teams.

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Tauranga City Council - Government Administration - Large

Tauranga, New Zealand

Objective Build helped Tauranga City Council speed up building consent processing. The council now gives applicants full visibility into their... applications. Staff spend less time answering questions and more time on safety and compliance. The platform adapts to new regulations and makes training easier. Everyone gets a more consistent experience with Objective Build.

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NSW Department of Premier & Cabinet - Government Administration - Large

Sydney, Australia

Objective ECM helped the NSW Department of Premier & Cabinet go paperless. The department cut approval times from 10 days... to 2 for some processes. They reduced printing by 80% and onsite storage by 65%. Staff now work in a digital, activity-based environment. The solution improved transparency and created a culture of innovation.

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Highlands and Islands Enterprise - Government Administration - Medium

Inverness, UK

Objective Connect helped Highlands and Islands Enterprise manage the Space Hub Sutherland project. The team needed a better way to... coordinate documents with many external partners. Email was slow and caused delays. Objective Connect gave them a secure, shared workspace. This made it easy to track changes and keep everyone on the same page. The project team now works faster and with fewer mistakes.

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Cumbria County Council - Government Administration - Large

UK

Objective Connect helped Cumbria County Council securely share files with external partners. The council needed a simple, secure solution for... 4,000 users. After Storm Desmond, they had to manage reports and repairs for 600 assets. The platform made collaboration with contractors and engineers easy. Users and IT teams found the system easy to use and secure.

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Bracknell Forest Council - Government Administration - Medium

Bracknell, UK

Objective Keystone helps Bracknell Forest Council manage community consultations. The council uses it to create and update planning documents and... gather public feedback. Over 190 documents were generated for the Local Plan. The platform enables real-time reporting and easy sharing on the council website and social media. Collaborative authoring lets many staff work on documents at once, making updates fast and simple.

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Blacktown City Council - Government Administration - Large

Sydney, Australia

Objective Trapeze helped Blacktown City Council move from paper to digital in just 10 weeks. The council processes up to... 2400 complex development applications each year. Before, all admin work was manual, including printing and stamping. With Objective Trapeze, the planning team now works faster and more consistently. Digital stamping and same-day plan delivery increased output and reduced admin work.

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Aviation and Maritime Security Division (AMS) - Government Administration - Large

Canberra, Australia

Objective RegWorks replaced five separate systems for the Aviation and Maritime Security Division. AMS needed to manage security regulation for... aviation, maritime, and offshore oil and gas. Their old systems caused fragmented data and made updates hard. The new integrated platform lets staff share information securely across business units. AMS now has a tailored solution that supports all regulated sectors and improves reporting.

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Attorney General's Department, South Australia - Government Administration - Large

Adelaide, Australia

Objective helped the Attorney General's Department of South Australia improve digital access to government services. The department used Objective for... real-time tracking of briefs and document management. This reduced reliance on physical records and improved information governance. Citizens now get results faster and more efficiently. Records are created digitally and governed automatically.

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ACT Planning and Land Authority - Government Administration - Medium

Canberra, Australia

Objective ECM helped ACT Planning and Land Authority improve service delivery for ACT citizens. The agency used the system to... make document storage and retrieval faster and easier. Staff workload decreased and mandatory searches, like FOI requests, became simpler. Information sharing increased as more users could access the same data. The solution also improved collaboration, accountability, and compliance.

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The Charity Commission for England and Wales - Government Administration - Large

London, UK

Objective Connect helped The Charity Commission for England and Wales speed up investigations. Before, investigators spent weeks sourcing and digitising... evidence. Now, a secure cloud portal lets them upload and review documents right away. The portal is easy for everyone to use. This change saves a lot of time and effort for the team.

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Waitomo District Council - Government Administration - Small

Te Kuiti, New Zealand

Objective Build helped Waitomo District Council make building consents more transparent. The council used the Objective Build Inspections App to... give real-time updates and instant access to documents. Builders can now manage consents across councils with one login. This reduced delays and improved communication between the council and the community. The process is now more collaborative and trusted, leading to safer buildings.

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NatureScot - Government Administration - Medium

Inverness, UK

Objective GOV365 helped NatureScot capture and save information from Microsoft Teams. The solution worked in the background, so users did... not have to change how they worked. NatureScot avoided losing or misplacing important data. The system automated information management during the pandemic. Staff felt confident that all records were safely stored.

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Wiltshire Council - Government Administration - Large

UK

Objective Keyplan helped Wiltshire Council process over 10,000 representations for Regulation 19 in one-third the time compared to Regulation 18. The council saved... about nine months by using this digital planning solution. Objective Keyplan improved document production and made consultations easier for both staff and the public. The technology also increased stakeholder engagement and supported planning reform. Wiltshire Council now sees Objective Keyplan as essential for future planning needs.

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Welsh Government - Government Administration - Very Large

Cardiff, UK

Objective Connect helped the Welsh Government quickly rehouse Ukrainian refugees. The government set up a secure, cloud-based hub for sharing... and updating critical information. This allowed fast, real-time collaboration across local authorities, health, and police. Without Objective Connect, the process would have been much slower. The solution was vital for managing urgent resettlement needs.

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Highlands and Islands Enterprise - Government Administration - Medium

Inverness, UK

Objective Connect helped Highlands and Islands Enterprise manage the Space Hub Sutherland project. The team needed a better way to... share documents with many external partners. Email was slow and caused confusion. Objective Connect created a secure, virtual workspace for sharing and tracking files. This made collaboration easier and kept everyone on the same page. The project team could now work faster and more safely.

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Bracknell Forest Council - Government Administration - Medium

Bracknell, UK

Objective Keystone helps Bracknell Forest Council run community consultations. The council uses it to create and manage planning documents. Many... staff can work together on documents at the same time. The platform lets the council publish plans for public comment and share them on social media. Reports with graphs and data are quick to make, so the council can see public opinion fast. This helps the council and the community talk to each other in real time.

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Salford City Council - Government Administration - Large

Salford, UK

Objective Trapeze helped Salford City Council process over 2,000 planning applications each year. The council used the tool to perform... complex calculations and compare plans, which saved time and reduced errors. After adopting Objective Trapeze, 97% of applications were determined on time. The discharge of conditions rate rose from 40% to over 80%. Less than 2% of decisions were appealed, and most appeals were upheld. Salford City Council won the Planning Authority of the Year award in 2022.

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Waitaki District Council - Government Administration - Small

Oamaru, New Zealand

Objective Trapeze helped Waitaki District Council move from paper to digital. The council saved time and money by switching to... digital document processing. Staff can now stamp and process consents much faster. Accuracy improved for the building and planning team. The community benefits from quicker consent approvals. The council found the new system easy to use and efficient.

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City of Greater Dandenong - Government Administration - Medium

Melbourne, Australia

City of Greater Dandenong used Objective products to improve records management compliance. They needed an electronic system to track records... and support better resident services. The council adopted Objective Connect for file sharing and Objective GOV365 for Microsoft 365 governance. Integration with other systems made staff work easier. This helped the council deliver better outcomes to residents.

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Attorney General's Department of South Australia - Government Administration - Large

Adelaide, Australia

Objective helped the Attorney General's Department of South Australia improve digital access to government services. The department used Objective to... track briefs and manage documents in real time. This reduced the need for physical records and improved information governance. Citizens now get results faster and more efficiently. Personal information is kept secure and records are governed automatically.

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Scottish Charity Regulator (OSCR) - Government Administration - Small

Dundee, UK

Objective Nexus helped the Scottish Charity Regulator move to the cloud. OSCR automated information governance and improved records compliance. Staff... now save time and work more productively. The platform keeps data safe and up to date. This supports better service for charities and the public.

Read on →
 

Wage Inspectorate Victoria - Government Administration - Small

Melbourne, Australia

Objective RegWorks helped Wage Inspectorate Victoria enforce workplace laws. The agency used the platform to manage calls, enquiries, investigations, and... legal work in one place. Staff found the system easy to use and could spot trends in reports. In the first year, WIV helped hundreds of thousands of Victorians recover owed money. The solution enabled WIV to investigate and take legal action efficiently.

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Tauranga City Council - Government Administration - Large

Tauranga, New Zealand

Objective Build helped Tauranga City Council speed up building consent processing. The council now gives applicants full visibility into their... applications. Staff spend less time answering questions and more time on safety. The platform adapts to new regulations and makes training easier. Everyone gets a more consistent experience with Objective Build.

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Central Hawke's Bay District Council - Government Administration - Small

Waipawa, New Zealand

Objective Build helped Central Hawke's Bay District Council handle a surge in building consent applications. The platform made the process... faster and easier for property owners and designers. Council staff now receive data in a consistent way, improving efficiency. The team can respond to customer needs more quickly. The solution brings transparency for everyone involved in the process.

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Scottish Government - Government Administration - Very Large

Edinburgh, UK

Objective ECM became the standard for information management across the Scottish Government. The project involved 8 departments and 5,400 users.... It aimed to improve openness and transparency in public policy and service delivery. The initiative is described as the largest IT-enabled business change for the government. Leaders call the project highly successful.

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Scottish Government - Government Administration - Large

Edinburgh, UK

Objective ECM helped the Scottish Government manage information across 8 departments. 5,400 users adopted the system. The project aimed to... improve openness and transparency in public policy and services. It was the largest IT-enabled business change for the government. Leaders called the project highly successful.

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Ministry for Primary Industries (MPI) - Government Administration - Large

Wellington, New Zealand

Objective RegWorks helped the Ministry for Primary Industries in New Zealand merge fragmented fisheries systems into one secure platform. Before, staff had... to use many old systems and re-enter data, which caused errors and wasted time. With RegWorks, all fisheries compliance data is now in one place. This makes enforcement easier and helps the ministry plan better. The system supports daily compliance work and long-term strategy.

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Wyndham City Council - Government Administration - Large

Melbourne, Australia

Objective Connect helped Wyndham City Council move planning approvals online. The council increased monthly processed applications from 300 to 1,000.... They did not need to hire more staff. Objective Trapeze enabled digital approval of development applications. Objective ECM automated document management and workflow. The council improved efficiency and collaboration with contractors and applicants.

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Sutherland Shire Council - Government Administration - Large

Sydney, Australia

Objective Trapeze helped Sutherland Shire Council process 36% more development applications in one year. The council achieved this increase without... hiring more staff. The average value per application tripled. The council nearly eliminated paper, pencil, and printouts, leading to major cost savings. Faster approvals brought economic benefits to the region, including more jobs and new residents.

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Taronga Zoo - Government Administration

Objective Connect helped Taronga Zoo improve information security and file sharing. Before, the zoo used consumer-grade sharing tools, which made... tracking documents hard. Now, with Objective Connect, they use secure, enterprise-grade file sharing. This gives them confidence and peace of mind. The solution supports compliance and audit needs for this government agency and non-profit.

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Scottish Natural Heritage - Government Administration - Medium

Inverness, UK

Objective ECM helps Scottish Natural Heritage manage information for the future. Staff can access the right information at the right... time. The system creates a complete corporate memory. This supports conservation and sustainable use of Scotland's natural heritage. Alan McKirdy says the solution lets them perform more effectively.

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Scottish Government - Government Administration - Large

Edinburgh, UK

Objective ECM became the standard for information management across the Scottish Government. The solution covered 8 departments and 5,400 users.... The project aimed to improve openness and transparency in public policy and service delivery. It is described as the largest IT-enabled business change ever for the Scottish Government. Leaders call the project highly successful.

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Primary Industries and Regions South Australia (PIRSA) - Government Administration - Large

Adelaide, Australia

Objective ECM helped PIRSA manage information in a regulated environment. PIRSA needed to comply with the State Records Act 1997.... They chose an electronic document and records management system to improve decision-making. The solution made ministerial correspondence faster and easier. PIRSA aimed for better economic, environmental, and social outcomes. The system supports best practice process management.

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Palmerston North City Council - Government Administration - Medium

Palmerston North, New Zealand

Objective Trapeze helped Palmerston North City Council move from a manual, paper-based system to a digital process for building consents. The council now... saves time and captures more accurate information. Features like measurement, compare, and stamping tools ensure documentation is correct. The process is simpler and less administrative work is needed. Staff feel confident that all information is checked and nothing is missed.

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Office of the Privacy Commissioner, NZ - Government Administration - Small

Wellington, New Zealand

Objective ECM helped the Office of the Privacy Commissioner, NZ, break down information silos. The solution created a single information... repository and improved knowledge sharing. It ensured compliance with the Public Records Act 2005. The Office replaced a legacy complaint management system and improved customer service. The system also enhanced information security and management reporting.

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New South Wales Roads and Maritime Services - Government Administration - Very Large

Sydney, Australia

Objective redeveloped the Safe-T-Cam software for New South Wales Roads and Maritime Services. The goal was to enable automated average... speed enforcement across 25 highway zones in two years. The system processed images from multiple cameras and analyzed large data sets with little human input. Objective delivered the project on time and within budget. The solution met strict legal standards and helped improve road safety in NSW.

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NSW Department of Premier & Cabinet - Government Administration - Large

Sydney, Australia

Objective ECM helped the NSW Department of Premier & Cabinet go paperless. The department digitised documents and set up electronic... workflows for approvals. They process 7,000 pieces of ministerial correspondence each year. Approval turnaround times dropped from 10 days to 2. The team now works more efficiently and uses less office space. Staff, including senior executives, embraced the new system.

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NSW Department of Communities and Justice (on behalf of all Australian State and Territory child protection agencies) - Government Administration - Large

Sydney, Australia

Objective worked with the NSW Department of Communities and Justice and all Australian state and territory child protection agencies to build a world-first data matching platform. The challenge was... to securely share vital information across borders, as agencies used different technologies and methods. Objective created a solution that enables real-time decision-making and better coordination. The platform helps agencies find records quickly, even with incomplete data, and comply with policy and legislation. This has improved child safety outcomes by allowing early action and more informed decisions.

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NSW Department of Communities and Justice - Government Administration - Large

Sydney, Australia

Objective Reach/Connect for Safety helped the NSW Department of Communities and Justice and other Australian child protection agencies securely share information. Before, case workers... struggled to access vital data across states due to different systems. Objective built a SaaS data-matching platform, enabling real-time decision-making and better coordination. The solution improved child safety outcomes by breaking down barriers between agencies. It now supports all child protection agencies across Australia.

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National Offshore Petroleum Safety and Environmental Management Authority (NOPSEMA) - Government Administration - Small

Perth, Australia

Objective ECM helps NOPSEMA manage unstructured information for offshore petroleum safety. The solution supports regulatory and business processes for a... mobile workforce. NOPSEMA uses Objective ECM to reduce health and safety risks in the industry. Reliable information management is critical to their duty of care. The system improves process reliability and lowers risk for personnel.

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Maritime New Zealand - Government Administration - Medium

Wellington, New Zealand

Objective RegWorks helped Maritime New Zealand deliver two major regulatory reforms in just seven months. The agency needed to manage... new safety and certification systems for maritime operators and seafarers. Their old systems were not integrated and could not support the new requirements. With Objective RegWorks, Maritime NZ improved efficiency, streamlined workflows, and created a single view of operators. The solution enabled faster decisions and set the stage for future updates.

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Land Information New Zealand - Government Administration - Medium

Wellington, New Zealand

Objective Connect helped Land Information New Zealand share large numbers of documents with external parties. Email was slow and risky,... with limits on attachments and inbox size. Staff used unsafe methods to share files, causing delays. With Objective Connect, sharing became secure and fast. Staff preferred it over other tools like Office 365 and Dropbox. Requests for access increased quickly after the pilot.

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Health Corporate Network - Government Administration - Medium

Perth, Australia

Health Corporate Network uses Objective ECM and Workflow to manage 6,000 daily transactions for the Western Australia Department of Health. With 650 staff,... HCN needed to improve business processes and automate workflows. They adopted Objective's electronic document and records management system. Staff now create, organize, and share documents in one place. The solution supports a paperless office and streamlines business operations.

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Cumbria County Council - Government Administration - Large

UK

Objective Connect helped Cumbria County Council share files securely with external partners. The council needed a simple, secure solution for... 4,000 users. After Storm Desmond, they had to rebuild 600 assets and work with many contractors. Objective Connect made collaboration easy and met strict security needs. Users and IT teams found the system simple and reassuring.

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Blacktown City Council - Government Administration - Large

Blacktown, Australia

Objective Trapeze helped Blacktown City Council move from paper to digital in just 10 weeks. The council processes up to... 2400 complex development applications each year. Before, all admin work was manual, including printing and stamping. With Objective Trapeze, the team now stamps and sends plans digitally, often within the same day. This change reduced admin work and sped up feedback to applicants.

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Aviation and Maritime Security Division (AMS), Department of Home Affairs - Government Administration - Very Large

Canberra, Australia

Objective RegWorks replaced five separate systems for the Aviation and Maritime Security Division. AMS now uses one integrated platform for... transport security regulation. Staff can securely share information across aviation, maritime, and supply chain units. The new system supports policy, compliance, and reporting needs. AMS benefits from a tailored solution that adapts to regulatory changes.

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ACT Planning and Land Authority (ACTPLA) - Government Administration - Medium

Canberra, Australia

Objective ECM helped ACT Planning and Land Authority improve service delivery for ACT citizens. The agency used the system to... manage records and documents more efficiently. Staff workload decreased as document storage and retrieval became faster. The solution made it easier to respond to Freedom of Information requests. Information sharing increased with multiple users accessing the same data.

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Tauranga City Council - Government Administration - Large

Tauranga, New Zealand

Objective Nexus helped Tauranga City Council manage information across 46 business units. The council faced compliance challenges and staff frustration... with old tools. With Objective Nexus, they improved compliance and made systems easier to use. Staff can now find and share information in seconds. Remote work and document co-authoring became simple. Teams saw immediate, measurable improvements in productivity and decision-making.

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Tauranga City Council - Government Administration

Objective Build helped Tauranga City Council process building consents faster and with more transparency. The council faced high demand and... frequent legislative changes. With Objective Build, applicants can track their applications and see what is needed. Council staff now handle fewer enquiries and process consents more quickly. The platform makes it easier to train new staff and adapt to new regulations.

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The Charity Commission for England and Wales - Government Administration

Objective Connect helped The Charity Commission for England and Wales speed up its investigations. Before, investigators spent weeks collecting and... digitising evidence. Now, they use a secure cloud portal to upload and access documents right away. This saves a lot of time and effort. Investigators can work from anywhere and handle thousands of documents quickly.

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The Scottish Charity Regulator (OSCR) - Government Administration

Objective Nexus helped the Scottish Charity Regulator move to the cloud. OSCR needed better information governance and data management. The... platform automated key processes and improved staff productivity. Staff now save time and deliver better service to charities. OSCR uses Objective Nexus as a secure, up-to-date corporate memory. The solution supports compliance and adapts to changing technology needs.

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Financial Services Case Studies and Customer Success Stories with Objective ECM

 

Mayflower Consulting - Financial Services - Small

Sydney, Australia

Objective Keystone helped Mayflower Consulting manage Product Disclosure Statements (PDS) for wealth management clients. The platform gave them a single... source of truth and an auditable process. Track changes let them compare versions and share with stakeholders. This reduced the time to produce PDSs and lowered compliance costs. The process became less stressful and more reliable for meeting requirements.

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HUB24 - Financial Services - Medium

Sydney, Australia

Objective Keystone helped HUB24 cut time to market for new products by 50%. The company faced growing challenges with disclosure... documentation as their business expanded. They needed faster, more accurate, and compliant document processes. Objective Keystone reduced errors and increased accountability. HUB24 now manages over 300 documents efficiently and gets stakeholder approvals more easily.

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Insignia Financial Group - Financial Services - Large

Melbourne, Australia

Objective Keystone helped Insignia Financial Group cut document production time in half. The Disclosure Governance team used to struggle with... errors and slow processes. After adopting Objective Keystone, they managed content more accurately and efficiently. The platform reduced risk and improved technical accuracy for insurance guides and reports. Now, hundreds of documents are produced faster with fewer mistakes.

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UniSuper - Financial Services - Large

Melbourne, Australia

Objective Keystone helped UniSuper cut PDS roll time by a third. Manual, multi-tool processes slowed their team. The software unified... disclosure management, tracking, and sign-offs. UniSuper now drafts, approves, and publishes documents faster. Compliance and audit trails improved. Teams gained efficiency and accuracy in regulatory tasks.

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HUB24 - Financial Services - Medium

Sydney, Australia

Objective Keystone helped HUB24 cut time to market for new products by 50%. The company faced growing challenges with disclosure... documentation as their business expanded. Using Objective Keystone, HUB24 improved document accuracy and compliance. The software reduced errors and made internal approvals easier. HUB24 now manages over 300 documents efficiently and brings new offers to market faster.

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UniSuper - Financial Services - Large

Melbourne, Australia

Objective Keystone helped UniSuper cut PDS roll time by a third. Manual processes were slow and required many tools. With... Objective Keystone, UniSuper now tracks, reviews, and signs off documents faster. The platform ensures documents are clear and compliant. UniSuper's team saves time and meets regulatory needs more easily.

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Utilities Case Studies and Customer Success Stories with Objective ECM

 

Delta Electricity - Utilities - Large

Sydney, Australia

Delta Electricity used Objective ECM to manage all corporate information in one place. Staff at head office and remote power... stations now work together more easily. The solution helps Delta comply with state laws and improves business processes. Delta saw better collaboration, higher efficiency, and stronger risk management. The system supports sharing knowledge and managing engineering drawings securely.

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Barwon Water - Utilities - Medium

Geelong, Australia

Objective ECM and Workflow helped Barwon Water secure all corporate information. The solution enabled transparent document and record management from... a single repository. Barwon Water reduced the cost of document retrieval and reproduction. The company improved operational efficiency and business information workflows. QA compliance and reduced risk of litigation were also achieved.

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Delta Electricity - Utilities - Large

Sydney, Australia

Delta Electricity used Objective ECM to manage all corporate information in one place. The company needed better access to accurate... and secure information for both head office and remote power station staff. With Objective ECM, Delta improved collaboration and knowledge sharing. Staff now access engineering drawings and documents instantly. The solution helps Delta comply with state legislation and supports ongoing business needs.

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Barwon Water - Utilities - Medium

Geelong, Australia

Objective ECM and Workflow helped Barwon Water secure all corporate information. The solution enabled Barwon Water to manage documents and... records in one place. This reduced the cost of document retrieval and reproduction. All documentation is now securely stored in a single repository. Barwon Water can now meet strict industry and government demands for information security.

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Management Consulting Case Studies and Customer Success Stories with Objective ECM

 

Transform Consulting - Management Consulting - Small

Sydney, Australia

Objective Keystone helped Transform Consulting improve disclosure processes for financial services clients. Manual product disclosure was slow and risky. With... Objective Keystone, Transform's clients updated over 200 investment tables instantly. The solution reduced risk, saved costs, and improved governance. Transform Consulting now meets deadlines with better due diligence.

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Transform Consulting - Management Consulting - Small

Sydney, Australia

Objective Keystone helped Transform Consulting improve disclosure processes for financial services clients. Manual product disclosure was slow and risky. With... Objective Keystone, Transform Consulting's clients updated over 200 investment tables instantly. The solution reduced risk and improved governance. Transform Consulting now meets deadlines more easily and saves costs for clients.

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Mayflower Consulting - Management Consulting - Small

Sydney, Australia

Objective Keystone helped Mayflower Consulting manage Product Disclosure Statements (PDS) for wealth management clients. The platform gave them a single... source of truth and an auditable process. It reduced the time needed to produce PDSs. The track changes feature made it easy to compare versions and gather feedback. Mayflower Consulting lowered compliance costs and increased publishing speed.

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Transform Consulting - Management Consulting

Objective Keystone helped Transform Consulting improve disclosure processes for financial services clients. Manual product disclosure was slow and risky. With... Objective Keystone, clients updated over 200 investment tables instantly with one change. The solution brought cost savings, better governance, and less risk. Transform Consulting now meets deadlines and ensures due diligence for its clients.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Objective ECM

 

CareSouth - Non Profit Organization Management - Medium

Australia

Objective RegWorks helped CareSouth cut task times from hours to minutes. CareSouth supports over 2,000 vulnerable people in New South... Wales. They struggled with disconnected systems and needed a single platform. Objective RegWorks became their single source of truth. Staff now access secure client data quickly and easily. The system adapts fast to changing legislation.

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CareSouth - Non Profit Organization Management - Medium

Australia

Objective RegWorks helped CareSouth save hours on administrative tasks. Staff now complete work in minutes that used to take hours.... The platform integrates with existing systems and keeps client data safe and easy to access. CareSouth uses Objective RegWorks as a single source of truth for over 2,000 clients. This lets their team focus more on supporting vulnerable people, not paperwork.

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Medical Devices Case Studies and Customer Success Stories with Objective ECM

 

ResMed - Medical Devices - Large

Sydney, Australia

Objective helped ResMed, a global medical device manufacturer, reduce time to market for new products. Over 1,400 users in 18... countries use Objective for content, collaboration, and process management. The solution supports compliance with strict health and medical regulations. ResMed improved business processes and quality assurance. The company also reduced costs with Objective's platform.

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ResMed - Medical Devices - Large

Sydney, Australia

Objective helps ResMed speed up product launches and meet strict medical regulations. Over 1,400 users in 18 countries use Objective... for content, collaboration, and process management. ResMed relies on Objective to connect teams and improve business processes. The solution supports compliance with local and international health standards. ResMed has seen consistent growth and global reach with Objective's support.

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Insurance Case Studies and Customer Success Stories with Objective ECM

 

Insignia Financial Group - Insurance - Large

Melbourne, Australia

Objective Keystone helped Insignia Financial Group cut document production time in half. The Disclosure Governance team used to face errors... and delays with old processes. After adopting Objective Keystone, they managed complex insurance content faster and with fewer mistakes. The platform reduced risk and improved technical accuracy for insurance guides and reports. Team members now coach others on using the software across the business.

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Hospital & Health Care Case Studies and Customer Success Stories with Objective ECM

 

Counties Manukau District Health Board - Hospital & Health Care - Large

Auckland, New Zealand

Objective ECM helped Counties Manukau District Health Board manage over 600 funder contracts digitally. The board reduced approval times by... more than 60 percent per contract. Some contracts saw up to 87 percent faster approvals. The solution eliminated paper handling and improved collaboration. CMDHB gained greater transparency and efficiency in contract management.

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