Real-World Case Studies and Customer Success Stories with Objective ECM

Objective helped the Scottish Government with its largest IT-enabled business change project. The goal was to increase transparency and improve... public access to information. The solution enhanced collaboration and corporate governance. The project reduced costs and enabled more flexible working. The Scottish Government now sets a higher standard for open government.
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Objective RegWorks helped the New Zealand Ministry for Primary Industries combine many old fisheries systems into one secure platform. Before, staff had... to use different systems and enter data many times. Now, all fisheries compliance data is in one place. This makes enforcement faster and reduces errors. The ministry can also use the data for better planning and resource use.
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Objective Connect helped Wyndham City Council process more planning applications. They increased from 300 to 1000 applications per month. They... did not need to hire more staff. The council used Objective Trapeze for digital approvals and Objective ECM for workflow automation. This improved efficiency in local government planning.
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Objective Connect helped Taronga Zoo improve information security and file sharing. Before, the zoo used consumer-grade sharing tools, which made... tracking documents hard. Now, with Objective Connect, they use secure, enterprise-grade file sharing. This gives them confidence and peace of mind. The solution supports compliance and audit needs for this government agency and non-profit.
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Objective Trapeze helped Sutherland Shire Council process 36% more development applications in one year with no extra staff. The council faced... more complex applications and limited manpower. Digital processing replaced paper, saving costs and time. The average value per application tripled. Faster approvals brought economic benefits to the region.
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Objective ECM helped Scottish Natural Heritage manage information for the future. Staff now access the right information at the right... time. The system improved communication and collaboration. It also enhanced corporate memory and governance. SNH can now make information public-facing and protect it for the future. Resources shifted to more valuable work areas.
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Objective helped the Scottish Government with its largest IT-enabled business change project. The goal was to increase transparency and improve... public access to information. The solution enhanced collaboration and corporate governance. The project reduced costs and enabled more flexible working. The Scottish Government now sets a higher standard for open government.
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Objective ECM helped Primary Industries and Regions, South Australia manage information in line with the State Records Act 1997. PIRSA used the... electronic document and records management system to improve decision-making and support economic development. The solution reduced multiple systems, centralized information, and improved sharing. PIRSA saw better transparency, streamlined processes, and a strong foundation for future growth.
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Objective Trapeze helped Palmerston North City Council move from a manual, paper-based system to a digital process for building consents. The council now... saves time and captures more accurate information. Features like the compare tool and measurement tool make checking documents easier. Staff feel more confident that all documentation is correct. The process is now simpler and less time-consuming.
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Objective ECM helped the Office of the Privacy Commissioner in New Zealand break down information silos and improve knowledge sharing. The solution created... a single information repository and ensured compliance with the Public Records Act 2005. The Office improved information management, streamlined processes, and enhanced customer service. Gary Bulog, General Manager, said Objective mitigates the risk of information loss and maintains data integrity. The Office also replaced a legacy complaint management system and improved management reporting.
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Objective helped the NSW Department of Premier & Cabinet go paperless and cut office space. The department digitised documents and... used electronic workflow for approvals. Approval times dropped from 10 days to 2. Printing costs fell by 80% and onsite storage by 65%. Staff now focus on efficiency and process automation.
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Objective Reach/Connect for Safety helped the NSW Department of Communities and Justice and all Australian state and territory child protection agencies securely share vital information. The agencies faced... barriers to information sharing due to different technologies and systems. Objective delivered a SaaS data-matching solution, enabling real-time decision-making and better coordination. This improved child safety outcomes across Australia. The platform broke down barriers between states and territories, helping protect vulnerable children.
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Objective Reach helped NSW Department of Communities and Justice and all Australian State and Territory child protection agencies build a world-first data matching platform. The challenge was... sharing sensitive information across different systems to improve child safety. Objective created a secure solution for real-time decision-making and better coordination. The platform enables agencies to find records fast, even with partial data, and comply with policy. This led to more informed decisions and improved child safety outcomes.
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Objective redeveloped the Safe-T-Cam software for New South Wales Roads and Maritime Services. The goal was to enable automated average... speed enforcement across 25 highway zones in two years. The solution processed images from multiple camera suppliers and analyzed large data sets with minimal human input. The project finished on time and within budget. RMS met government deadlines and improved road safety enforcement.
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Objective ECM helps NOPSEMA manage information to reduce health and safety risks in the offshore petroleum industry. NOPSEMA uses this... information management solution to support regulatory systems and business processes. The platform improves reliability and reduces risk for industry personnel. Information governance is critical for NOPSEMA’s duty of care and compliance. The solution supports safer operations and better regulatory outcomes.
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Objective RegWorks helped Maritime New Zealand meet a seven-month deadline for major maritime regulatory reforms. The agency needed to manage... new certification systems and improve efficiency. Their old systems did not integrate or support the new requirements. With Objective RegWorks, Maritime NZ improved processes and became a more effective regulator. The solution enabled data migration, new workflows, and a single view of operators for better decision making.
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Objective Connect helped Land Information New Zealand securely share large numbers of documents with external parties. Before, staff struggled with... email limits and used risky, unsupported sharing methods. With Objective Connect, staff quickly adopted the tool, reducing email overload and saving time. The solution improved collaboration and protected sensitive information for government projects.
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Objective Electronic Documents and Records Management System helped Health Corporate Network manage up to 6,000 transactions daily for the Western Australia Department of Health. HCN improved operational... efficiency and streamlined business processes. The solution enabled a user-friendly paperless office and automated workflows. Staff can now create, organize, and share documents in one place. The system increased transparency and accountability across the organization.
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Objective Connect helped Cumbria County Council share files securely with external partners. The council needed a simple, secure solution for... 4,000 users. After Storm Desmond, they had to manage reports and repairs for 600 assets. The platform made collaboration easy and met strict security needs. Users and IT staff found the system easy to use and reliable.
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Objective Trapeze helped Blacktown City Council move from paper to digital in just 10 weeks. The council processes up to... 2400 complex development applications each year. Before, all admin work was manual. With Objective Trapeze, the team now stamps and sends plans digitally, often within the same day. This change reduced admin work and made the planning process faster and more consistent.
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Objective RegWorks replaced five separate systems for the Aviation and Maritime Security Division (AMS). AMS needed a single platform to... manage transport security regulation. The new solution integrated workflows and improved information sharing across aviation and maritime units. AMS now has a tailored, flexible system for compliance and reporting. Staff can securely share data nationwide. The platform supports ongoing regulatory reforms.
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Objective ECM helped ACT Planning and Land Authority improve service delivery for ACT citizens. The agency needed better document management... to meet legislative requirements and support growth. Objective ECM made storing and finding documents faster and easier. Staff workload dropped and information sharing increased. The solution improved business processes, collaboration, and compliance.
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Objective Nexus helped Tauranga City Council improve information governance. The council faced compliance pressures and staff frustration with old tools.... With Objective Nexus, they made compliance easier and systems more user-friendly. Staff can now find and share information in seconds. Remote work and document co-authoring became simple. The council saw fast, clear results across all teams.
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Objective Keyplan helped Wiltshire Council process over 10,000 Regulation 19 representations in one third of the time compared to Regulation 18. The council saved... about nine months in their planning consultation process. The tool made document production and stakeholder engagement easier. Wiltshire Council improved internal efficiency and made consultations simpler for users. The partnership with Objective supports ongoing planning reforms and digital transformation.
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Objective Connect helped the Welsh Government quickly set up a secure cloud hub to manage information for rehousing Ukrainian refugees. The solution enabled... real-time collaboration across local authorities, health, and police. Without Objective Connect, the team would have relied on email, causing delays. The platform ensured fast, safe sharing of critical data. This allowed the government to provide immediate support to displaced families.
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Objective Trapeze helped Waitaki District Council move from paper to digital. Before, staff spent a lot of time on manual... tasks like stamping and sorting documents. With Objective Trapeze, the council saves time and money. Consent processing is now faster and more accurate. The building and planning team finds their work easier. The community benefits from quicker document approvals.
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Objective RegWorks helped Wage Inspectorate Victoria oversee workplace laws in Victoria. WIV needed a system to manage calls, enquiries, investigations,... and legal work in one place. Staff found Objective RegWorks easy to use and helpful for spotting trends. In the first year, WIV helped hundreds of thousands of Victorians recover owed money. They investigated hundreds of cases and took some to court. Objective RegWorks gave WIV a complete view of their work and improved their results.
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Objective Nexus helped the Scottish Charity Regulator move to the cloud. OSCR needed better information governance and data management. The... platform automated key processes and improved staff productivity. Staff now save time and deliver better service to charities. OSCR uses Objective Nexus as a secure, up-to-date corporate memory. The solution supports compliance and adapts to changing technology needs.
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Objective Connect helped The Charity Commission for England and Wales speed up its investigations. Before, investigators spent weeks collecting and... digitising evidence. Now, they use a secure cloud portal to upload and access documents right away. This saves a lot of time and effort. Investigators can work from anywhere and handle thousands of documents quickly.
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Objective Build helped Tauranga City Council process building consents faster and with more transparency. The council faced high demand and... frequent legislative changes. With Objective Build, applicants can track their applications and see what is needed. Council staff now handle fewer enquiries and process consents more quickly. The platform makes it easier to train new staff and adapt to new regulations.
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Objective Trapeze helped Salford City Council improve their planning process. The council can now do complex calculations and compare plans... faster, saving time and reducing mistakes. After using Objective Trapeze, 97% of planning applications were decided on time. The discharge of conditions rate rose from 40% to over 80%. Less than 2% of decisions were appealed, and most appeals supported the council. Salford City Council won the RTPI Planning Authority of the Year award in 2022.
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Objective GOV365 helped NatureScot capture information from Microsoft Teams and save it directly to a file plan. This reduced the... risk of losing or misplacing data. NatureScot needed a solution that worked in the background with little user effort. The product automated information management and gave peace of mind that all data was saved. The solution supported remote work and compliance needs during the pandemic.
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Objective Connect helped Highlands and Islands Enterprise manage the Space Hub Sutherland project. The team needed a better way to... share documents and work with many partners. Email was slow and caused problems. Objective Connect gave them a secure online workspace. This made it easy to track changes and keep everyone on the same page. The project team said the features were amazing and helped remove communication bottlenecks.
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Objective helped City of Greater Dandenong improve records management and compliance. The council needed a better electronic system to track... records and serve residents. They used Objective Connect for file sharing and Objective GOV365 for Microsoft 365 governance. The tools made it easier for staff to work and deliver better services. Integration with other systems was a key benefit for the council.
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Objective Build helped Central Hawke's Bay District Council handle a surge in building consent applications. The council needed a better... way to manage high demand in their Planning and Building team. Objective Build made the process for building consent applications easier, faster, and more transparent. The team now receives data in a consistent way, making their work more efficient. The council can respond to customer needs more often and with greater speed.
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Objective Keystone helps Bracknell Forest Council run public consultations. The council uses it to create and manage planning documents. Many... people can work on documents at the same time. The platform makes it easy to publish and promote consultations. Reports with graphs and data are quick to generate. The council can see public opinion in real time.
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Objective helped the Attorney General's Department of South Australia improve governance and efficiency. The department needed to protect privacy and... make records easy to access. With Objective, they track department briefs and manage documents in real time. This reduced the use of physical records. Information governance and business processes improved. People in South Australia now get results faster and more efficiently.
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Objective Keystone helped Mayflower Consulting manage Product Disclosure Statements for wealth management clients. The platform gave them a single source... of truth and an auditable process. Track changes and stakeholder engagement tools made compliance easier. Mayflower Consulting reduced time and stress in PDS production. They also lowered the cost of compliance and increased speed to publishing.
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Objective Keystone helped Insignia Financial Group cut their disclosure document production time in half. The team faced pressure after acquiring... MLC & Plum Insurance, needing to create hundreds of documents quickly. Their old process was slow and prone to errors. With Objective Keystone, they now produce annual reports, product disclosure statements, and insurance guides faster and more accurately. The platform reduced risk and improved content management for the disclosure governance team.
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Objective Keystone helped HUB24 transform their document process. HUB24 needed faster, accurate, and compliant disclosure documents. Using Objective Keystone, they... cut their time to market by 50%. The platform reduced errors and increased accountability. HUB24 now manages over 300 documents efficiently. The solution set them up for future success.
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Objective ECM helped Delta Electricity create a collaborative workspace for head office and remote power station staff. The company replaced... legacy systems to manage all corporate and engineering information in one place. This improved compliance, efficiency, and knowledge sharing. Staff now access the same information instantly, boosting teamwork. Delta Electricity produces 12% of New South Wales' electricity and manages a major renewable energy project.
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Objective ECM and Workflow helped Barwon Water secure all corporate information in one place. The solution reduced document retrieval and... reproduction costs. Barwon Water improved operational efficiency and business process workflows. The system enabled transparent capture of information and reduced risk of litigation. QA compliance was achieved with reliable document management.
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Objective Keystone helped Transform Consulting improve disclosure processes for financial services clients. Manual product disclosure was slow and risky. With... Objective Keystone, clients updated over 200 investment tables instantly with one change. The solution brought cost savings, better governance, and less risk. Transform Consulting now meets deadlines and ensures due diligence for its clients.
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Objective helps ResMed, a global medical device manufacturer, reduce time to market and meet strict health regulations. Over 1400 users... in 18 countries use Objective for content, collaboration, and process management. ResMed improved business processes and quality assurance. The solution supports compliance with local and international standards. ResMed saw reduced costs and better collaboration across teams.
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Objective Keystone helped UniSuper speed up their product disclosure statement (PDS) process. Before, they used many tools and spent a... lot of time on manual work. With Objective Keystone, they now finish a full PDS roll in about a third of the time. The platform gives real-time, clear reporting on review progress. UniSuper's team finds the process much easier and more efficient.
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Objective RegWorks helped CareSouth save time on administrative tasks. CareSouth supports over 2000 vulnerable people in New South Wales. They... struggled with many disconnected systems. Objective RegWorks gave them one platform that connects with their other tools. Staff can now do tasks in minutes instead of hours. The system is easy to update and keeps client data safe and accessible.
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