Retail Case Studies and Customer Success Stories with Monday.com
WHSmith
- Retail
- Large
London, UK
WHSmith used monday. com to manage store development projects. The team unified workflows and improved data accuracy. They gained real-time...visibility into project status and risks. Project delivery increased by 132%. 20% more snags were completed on time or early. Leadership reporting now takes hours instead of days.
monday. com helped Nutrition Warehouse align over 120 stores and save 43,000+ hours each year. The platform unified teams, streamlined...retail operations, and improved campaign consistency. Nutrition Warehouse saved more than $200,000 from expiry-related write-offs. The company achieved an 11x ROI and increased staff engagement. monday.com enabled fast, clear communication and better customer experiences across all locations.
monday. com helped Officeworks improve retail processes and data accuracy. Before, teams used scattered emails and spreadsheets, causing confusion and...lost details. With monday.com, Officeworks created clear workflows and dashboards. They replaced 635+ spreadsheets and cut over 10,000 emails. Teams now see all tasks and updates in one place. This made work faster and more organized.
FARFETCH faced challenges with their marketing planning due to siloed teams and manual processes. They used Google Docs and Sheets,... which led to tracking and communication difficulties. They needed a robust platform to connect existing tools. They chose monday.com and implemented a structured rollout plan. This improved visibility and engagement across teams. FARFETCH saved 42,000 hours annually and $118,000 per month.
Country Road Group, a leading Australian fashion retailer, faced challenges in project management for store planning. They relied on spreadsheets... and meetings, causing inefficiencies. By using monday.com, they streamlined their process, increasing efficiency by 25%. They managed over 150 projects at once, consolidating multiple project boards into fewer, more effective ones. This improved visibility and reduced duplicate work.
Zippo Manufacturing Company faced challenges with outdated tools and methods for managing new product categories. It took 60 hours each... month to update their product workbook. They adopted monday.com Work OS, which allowed them to customize boards and update the workbook in seconds. This led to transparent management of product development and faster market expansion. As a result, they achieved an 8x ROI, saved $351,336 and 6,970 hours on average per month.
luxie tech
- Information Technology And Services
- Small
monday dev helped luxie tech speed up product delivery and boost revenue by 7%. The team automated work intake and... connected sales, finance, and development with HubSpot integration. Project capacity increased by 30% and month-long delays were eliminated. Developers now focus on building, not admin tasks. Customer satisfaction improved with faster feedback and resolution.
Jamf
- Information Technology And Services
- Large
Minneapolis, USA
Jamf used monday. com to scale its global field marketing. The team replaced a limited project management tool with monday.com...Work OS. They gained dashboards, automations, and customizable workflows. This change saved Jamf 1,260 hours per month and $423,000 per year. Jamf achieved a 3X ROI and improved team visibility and collaboration.
Playtech
- Information Technology And Services
- Large
Douglas, Isle of Man
monday. com Work OS helped Playtech's PMO department save 3 hours per person each week. The team improved project tracking,...resource management, and communication with stakeholders. Integration with Jira gave real-time visibility into development progress. Efficiency increased by 26%, collaboration and transparency by 49%, and meeting KPIs by 23%. Automated notifications and cost tracking reduced bottlenecks and unnecessary spending.
Velv
- Information Technology And Services
- Medium
Portugal
Velv used monday CRM to centralize sales processes and reduce manual work. Before, they struggled with fragmented tools and lost... data. After switching, they improved sales tracking by 60%. Internal email volume dropped by 80% thanks to automations. Teams now respond faster and deliver better service. monday CRM became a core part of their business.
Vistra
- Information Technology And Services
- Very Large
Hong Kong, Hong Kong
Vistra used monday. com to speed up digital transformation and improve customer experience. The company replaced 50 legacy apps with...a single platform for project management and collaboration. monday.com helped unify teams, reduce information silos, and centralize feedback. Vistra saw a 28% increase in speed to market, a 40% reduction in onboarding time, and a 20% rise in outbound sales call stats. Leadership gained real-time visibility into projects, building trust and transparency.
Real Estate Case Studies and Customer Success Stories with Monday.com
Savills
- Real Estate
- Very Large
London, UK
monday. com helped Savills save over 105,000 hours each year by automating marketing requests and streamlining workflows. The platform enabled...Savills to bring outsourced work in-house, saving £200,000. Marketing teams now serve all 17 divisions, improving collaboration and transparency. Automated dashboards and forms let teams focus on high-value projects. monday.com increased ROI from marketing talent and made it easier to show leadership the impact of marketing.
Ray White Group used monday. com to unify operations across 1,000+ franchise offices. The company replaced manual processes and spreadsheets...with automated workflows. monday.com enabled real-time tracking of OKRs, event registrations, and innovation ideas. Ray White saved over 44,000 hours each year and achieved a 22x ROI. More than 90% of the corporate team now uses the platform for core business tasks.
Knight Frank used monday. com to unify its global marketing operations. The marketing team replaced email and spreadsheets with a...single platform. Four divisions now work together using standardized workflows and templates. monday.com gave them one source of truth for campaign planning and reporting. The team gained better visibility, faster collaboration, and data-driven decision making. They aligned four divisions and improved resource management.
Ray White Group used monday. com to unify operations across 1,000+ franchise offices. The company replaced manual processes and multiple...tools with a single platform. This led to a 22x ROI and over 44,000 hours saved each year. More than 90% of the corporate team now uses monday.com. Teams track OKRs, manage onboarding, and coordinate events in one place. monday.com improved visibility, collaboration, and innovation across the business.
monday. com helped RMI streamline HR processes and improve candidate experience. RMI faced challenges with rapid growth, remote work, and...scattered tools. The People Team used monday.com to centralize candidate tracking and automate workflows. This led to better collaboration and less manual work. RMI saved over 85,000 hours per year, achieved a 16X ROI, and saved $2.9 million annually.
Better Health Network
- Non Profit Organization Management
Better Health Network faced the challenge of merging three community health organizations into one. They needed a platform to integrate... workflows, provide visibility, and manage multiple workstreams. They used monday.com to manage 15 integration workstreams with full visibility. This allowed them to function as one entity and measure workstream efficacy. The merger resulted in a 2x ROI and successfully combined three organizations into one.
Argentine Red Cross
- Non Profit Organization Management
The Argentine Red Cross faced challenges with manual, paper-based processes and disconnected online tools. They needed a unified platform to... improve coordination and communication. They chose monday.com to digitize and streamline their processes. The implementation took one week across 60+ divisions. They collected 15,000 reports from over 40 divisions and monitored over 1,000 donations. The platform helped them centralize processes and improve efficiency, especially during the COVID-19 pandemic.
M Booth used monday. com to manage a growing volume of creative projects. Before, they struggled with manual processes and...errors using Basecamp and spreadsheets. After switching to monday.com, they cut the average time to assign design tasks by 80%. They increased deliverables by 49%. The team now saves $16,000 per month in admin work. monday.com helped them track requests, automate tasks, and improve cost estimates.
monday. com Work OS helped Seer Interactive improve project management and team collaboration. Seer replaced Google Sheets with monday.com to...give leadership better visibility into client projects. The team created consistent templates and used automations to save time. Seer saved 1.6 hours per person per week, automated 603,000 human actions, improved collaboration by 65%, and achieved a 95% adoption rate. The platform made onboarding and project tracking easier for everyone.
VML used monday. com to improve cross-team collaboration and speed up work delivery. They optimized production boards to boost transparency...and reduce stakeholder questions. VML doubled their speed in casting talent. The team saved 7,000 hours per account each month. Customer satisfaction scores rose by 20%.
Hospitality Case Studies and Customer Success Stories with Monday.com
The Student Hotel
- Hospitality
- Medium
Amsterdam, Netherlands
The Student Hotel used monday. com Work OS to improve operations across more than 30 hotels. They wanted better visibility...and control over their business processes. monday.com helped them optimize workload management and data accuracy. The platform increased transparency and reduced questions from stakeholders. The CEO said he now has an overview he can trust.
The Travel Corporation used monday. com to connect teams across 40 global brands. They replaced manual processes and emails with...automated workflows and real-time dashboards. Over 90% of their teams adopted the platform. They executed 360+ campaign assets with fewer than 10 people. The company now saves $47,000 per month and works faster with better data visibility.
Design Case Studies and Customer Success Stories with Monday.com
Deezer
- Media
monday. com helped Deezer increase customer engagement by 483%. Deezer used monday.com to improve project management and team collaboration. The...platform made it easier to find information and boosted transparency. Deezer saw a 142% increase in campaigns per week and a 250% increase in customers reached. Teams across the company now work together better and share ideas more often.
SPH Media used monday. com to manage hundreds of media campaigns across 40 brands. Over 130 people now track work...in one platform. The team replaced manual processes with automated workflows and centralised project boards. monday.com improved visibility, cross-team communication, and campaign delivery speed. Stakeholders can monitor timelines, resources, and budgets in real time. Automated alerts and API integrations keep everyone on track and reduce missed deadlines.
Education Case Studies and Customer Success Stories with Monday.com
Strategix
- Education
- Medium
Brisbane, Australia
monday CRM helped Strategix boost student enrollments by 15% year over year. The team saved over 25,000 hours annually by... automating manual tasks and streamlining workflows. monday CRM replaced a rigid, costly CRM and enabled fast onboarding, flexible customization, and unified campaign management. Strategix achieved a 26x ROI and cut platform costs by 60%. Dashboards and automations improved data accuracy, compliance, and decision-making across the business.
San Diego County Office of Education (SDCOE)
- Education
- Small
San Diego, USA
monday. com Work OS helped the San Diego County Office of Education improve project management. The ITS division faced challenges...with visibility, collaboration, and communication across teams. SDCOE rolled out monday.com with leadership support, tailored training, and a champions program. After adoption, 90% of staff said communication improved, 89% saw better project tracking, and 87% reported improved collaboration. Leadership now has full visibility into all projects.
Construction Case Studies and Customer Success Stories with Monday.com
KC Petroleum
- Construction
- Medium
USA
KC Petroleum used monday CRM to connect field and office teams. They replaced manual spreadsheets with a single sales hub.... The company saw an 18x ROI and saved over 25 admin hours each month. Company-wide adoption took just one month. monday CRM helped KC Petroleum improve data accuracy, speed up reporting, and support business growth.
Financial Services Case Studies and Customer Success Stories with Monday.com
Indosuez Wealth Management
- Financial Services
- Large
Indosuez Wealth Management used monday. com to align top management with local KPIs. The platform helped optimize workload and improve...data accuracy. Production boards increased transparency and reduced stakeholder questions. The company saved over $139,000 per year. Each person saved 5 hours per month. Collaboration and efficiency improved by 50%.
Entertainment Case Studies and Customer Success Stories with Monday.com
TodayTix Group
- Entertainment
- Medium
New York, USA
monday. com helped TodayTix Group save $496K and 15,000 hours per year. The company used monday.com to streamline internal processes...and campaign management. They created digital boards for pitch proposals, creative requests, and coding projects. monday.com dashboards improved data visibility and decision-making. TodayTix Group achieved a 15X ROI by reducing manual work and increasing transparency.
Accounting Case Studies and Customer Success Stories with Monday.com
The Back Room
- Accounting
- Medium
The Back Room used monday. com work management to automate over 15,000 tasks each month. They cut IT response times...from three days to under one minute. The company now saves more than 33,000 hours every year. monday.com gave them real-time visibility and helped them scale with confidence. Leaders can now track requests and workloads easily. The Back Room achieved a 10x ROI after switching to monday.com.
Legal Services Case Studies and Customer Success Stories with Monday.com
Howard Kennedy
- Legal Services
- Medium
London, UK
Howard Kennedy, a London law firm with 450+ staff, used monday. com to align every department with its three-year strategic...plan. The platform helped them manage objectives and key results, improving transparency and communication across teams. With monday.com, they quickly adapt to changing priorities, like cybersecurity needs, and streamline hiring for specialized roles. The firm plans to expand use for legal project management and billing, aiming for more automation and integration. Staff now see how their work connects to firm-wide goals, reducing resistance to change.
Banking Case Studies and Customer Success Stories with Monday.com
Zopa Bank
- Banking
- Medium
London, UK
Zopa Bank used monday service to automate HR ticket triage. The HR team moved from a shared Outlook inbox to... AI-powered ticket assignments. Now, 98% of HR tickets are auto-triaged, saving over 55 hours each month. Ticket resolution time dropped by five minutes per ticket. The team tracks performance with real-time dashboards and measures CSAT scores for the first time. Employees still use email, but the process behind the scenes is faster and more accurate.
Computer Software Case Studies and Customer Success Stories with Monday.com
Software AG
- Computer Software
- Large
Darmstadt, Germany
Software AG used monday. com Work OS to align global marketing teams and improve campaign planning. They started with a...small trial and quickly expanded to over 300 users. Integration with Microsoft Teams helped centralize project management and communication. The platform enabled a 71% increase in cross-team collaboration and a 66% boost in campaign planning and execution. monday.com met strict data security and compliance needs for this large German software company.
Mid Yorkshire NHS Trust
- Hospital & Health Care
- Large
Wakefield, UK
Mid Yorkshire NHS Trust used monday. com to improve project tracking and team collaboration. Before, teams struggled with scattered data,...manual spreadsheets, and unclear accountability. monday.com gave them a single platform for managing projects, budgets, and reporting. Staff now update data in real time, saving time and boosting engagement. Leaders can quickly access dashboards for better decision-making. Consistent reporting helps teams work together and scale their impact.
Restaurants Case Studies and Customer Success Stories with Monday.com
McDonald's Australia
- Restaurants
- Very Large
Sydney, Australia
McDonald's Australia used monday. com to replace manual spreadsheets and email chains. The team cut project management timelines by 25%....They saved 1,224 hours per month and reduced emails by 20,000 each month. monday.com helped teams in different countries work together on big campaigns like the FIFA Women’s World Cup. The platform made project tracking simple and boosted collaboration across marketing, operations, and logistics.
TIG Freight
- Transportation/Trucking/Railroad
- Medium
Australia
TIG Freight replaced its legacy CRM with monday CRM to improve sales operations. The company saw a 27% increase in... speed to market and a 40% reduction in onboarding time. Outbound sales calls rose by 20%. monday CRM’s mobile app enabled real-time reporting and automated alerts for at-risk accounts. Integrating monday CRM with monday work management streamlined onboarding and improved cross-department collaboration.
monday. com helped Motorola achieve a 346% increase in ROI. The platform improved project management and boosted team productivity by...$121K. Motorola also reduced administrative time by $123K. The solution increased transparency and reduced stakeholder questions. monday.com enabled Motorola to use data to show their internal agency's value.
monday CRM helped Backswing Golf Events organize their sales and event management. Before, they used spreadsheets and email, which made... it hard to track leads and manage details. With monday CRM, they built a system that fit their business and allowed over 200 freelance golfers to access it for free. The team now tracks leads, manages sales, recruits golfers, and runs events in one place. This change saved the sales team a lot of time and made their workflow much faster.
Insurance Case Studies and Customer Success Stories with Monday.com
Oscar
- Insurance
- Large
New York, USA
Oscar uses monday. com to save 1,850 staff hours and $50,000 every month. The platform helps unify teams and improve...efficiency. Oscar optimizes workload and data accuracy with monday.com. Production boards increase transparency and reduce stakeholder questions. monday.com Work OS supports better team collaboration and control. Oscar gains clear visibility into operations with this solution.
Consumer Goods Case Studies and Customer Success Stories with Monday.com
Unilever International
- Consumer Goods
- Large
Singapore, Singapore
monday. com helped Unilever International manage 250+ projects a year across 120+ countries. The team replaced scattered spreadsheets and manual...updates with a single platform. They achieved a 4x ROI and saved 1,830 hours annually. Over 95% of the core team adopted the platform. AI features now flag risks and automate reporting, supporting team health and fast execution.
Manufacturing Case Studies and Customer Success Stories with Monday.com
Valmont Industries
- Manufacturing
- Large
Valley, USA
Valmont Industries unified project management across 20+ countries using monday. com. The company saved over 9,000 hours each month by...streamlining workflows and consolidating two separate systems. Teams now collaborate globally on a single platform, improving transparency and accountability. Real-time dashboards give leadership better visibility and faster decision-making. monday.com supports agile planning and complex product development projects for Valmont.
Sports Case Studies and Customer Success Stories with Monday.com
Tennis Australia
- Sports
- Large
Melbourne, Australia
Tennis Australia used monday. com to manage the Australian Open, coordinating over 400 contributors and 100 partners. They replaced spreadsheets...and emails with a single platform for real-time collaboration and project management. This shift led to an 80% reduction in partner-related emails and saved more than 21,000 hours annually. The organization achieved a 4x ROI and improved compliance, transparency, and stakeholder alignment. monday.com became the operational backbone for event planning and live execution.
Other Industry Case Studies and Success Stories with Monday.com
Sandbox Network
- Media
- Medium
Seoul, South Korea
monday CRM helped Sandbox Network cut data duplication by nearly 70%. The company unified creator and advertiser data, replacing scattered... tools with a single platform. Monthly reporting time dropped from 30 days to real time. Teams now automate tasks and collaborate in one workspace. Sandbox Network gained real-time visibility and reduced manual work across sales, operations, and finance.
Canva faced challenges in managing creative operations during a period of hypergrowth. The team lacked stable processes and systems, leading... to inefficiencies. They used multiple tools and had no streamlined workflow. To address this, Canva's team audited their processes and utilized monday.com as a Work Operating System. They automated creative requests and improved transparency with production boards. As a result, Canva produced 60,000 ads, tripled creative output, and achieved 40% faster production time.
Call Box faced challenges with outdated project management tools that couldn't handle their scale. They struggled with managing sprints and... planning long-term goals, risking customer satisfaction. Call Box chose monday dev for its ease of use and flexibility. The solution allowed them to plan up to eight months in advance and standardize workflows. As a result, they saw a 15% increase in quarterly throughput, a 90% decrease in new developer training time, and a 66%+ decrease in post-release bugs and defects.
Compass is a real estate technology company that needed to support its growing number of agents. The existing tools were... not effective, causing silos, friction, and manual work. Compass decided to use monday.com to improve collaboration and automate processes. This change led to a 12X ROI, saving $173K and 5,000+ hours per month. The saved time is reinvested into helping agents grow their businesses.
Flight Centre faced challenges with managing over 200 initiatives using various systems and complex workflows. They needed a unified platform... to streamline processes. They chose monday.com for its simplicity and flexibility. The platform allowed them to create project templates and automate notifications, reducing manual work. As a result, Flight Centre saved 517 hours and $17.4K per month, achieving an 8x ROI.
Canva faced challenges in managing creative operations during a period of hypergrowth. The team lacked stable processes and systems, leading... to inefficiencies. They used multiple tools and had no streamlined workflow. To address this, Canva's team audited their processes and implemented monday.com as a Work Operating System. This allowed them to automate creative requests and improve transparency. As a result, Canva increased creative output by 3 times, reduced production time by 40%, and expanded their scope by 522%.
ThoughtWorks faced challenges in managing marketing requests through emails, leading to inefficiencies. They implemented monday.com to centralize communication and streamline... processes. This resulted in a 55% reduction in email communication, a 62% improvement in assets and approvals, and a 41% reduction in conference calls. The platform's ease of use and automation features increased operational efficiency and visibility.
Zippo Manufacturing Company faced challenges with outdated tools and methods for managing new product categories. It took 60 hours to... update their product workbook each month. They adopted monday.com Work OS, which allowed them to create customizable boards, reducing update time to seconds. This solution provided transparent management and faster market expansion. As a result, they achieved an 8x ROI, saved $351,336, and saved 6,970 hours on average per month.