Adobe Marketo Engage Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Marketo Engage based on over 36376 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Marketo Engage, Salesforce Account Engagement (Formerly Pardot), ActiveCampaign, Act-On, Sharpspring, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Marketo Engage is right for your needs? Our Cuspera AI engine can evaluate how Adobe Marketo Engage fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Marketo Engage supports business activities such as:

  • Engagement Management
  • Campaign Management
  • Communication Management
  • Lead Management
  • Lead Nurturing

Adobe Marketo Engage can help you with many business goals, such as Acquire Customers, Scale Best Practices, Establish Thought Leadership, Improve ROI, Increase Sales & Revenue, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Adobe Marketo Engage's capabilities include Landing Page, Personalization, Templates, etc.

Adobe Marketo Engage was founded in 1982. Computer Software Vertical is its biggest customer base.

Reviews

"With COVID-19 still top of mind for our organization and our fans, mobile engagement helps us two ways. First, it allows us to communicate with people on an individual basis in a more personalized way, and second, it means we can send them all the i...nformation they need to stay safe from the moment they enter the building, " - Ben Conrad

Cuspera Reviews

12 buyers and buying teams have used Cuspera to assess how well Adobe Marketo Engage solved their Marketing Automation needs. Cuspera uses 36376 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using Adobe Marketo Engage.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Visibility
  • Improve Consistency
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Campaign Management , Communication Management , as the business use cases that they have been most satisfied while using Adobe Marketo Engage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.73/5 ★

Read Reviews (1792)

"...Their analytics engine provides useful data for the follow up of the email hard bounces...."
engaging and following up

4.74/5 ★

Read Reviews (1503)

"...Another feature that I have to mention is the native email cast functionality within Marketo's Engagement programs...."
engaging with scheduling & cadence

4.01/5 ★

Read Reviews (26)

"...You can easily add emails, and set the cadence accordingly...."
Campaign Management with E-Mail

4.80/5 ★

Read Reviews (1665)

"...it's used for lead and customer communications (email), campaign management (events, PPC, etc), marketing analytics and lead scoring primarily...."
campaign analytics

4.70/5 ★

Read Reviews (244)

"...The out-of-the-box Reporting and Analytics capabilities in Marketo enable Marketers to confidently create both Campaign and ROI reports...."
campaign monitoring

4.78/5 ★

Read Reviews (164)

"...It's a great and open canvas to paint how you want your marketing campaigns work or tracked, leads processed and revenue model built...."
Communication Management with E-Mail

4.37/5 ★

Read Reviews (995)

"...It enables me to send emails from different members of our executive team without needing access to their inbox...."
sending & publishing communications

4.31/5 ★

Read Reviews (774)

"...We use Marketo for a number of different clients to send emails, build nurture programs, host web forms and landing pages...."
tracking & monitoring communications

4.76/5 ★

Read Reviews (193)

"...We mainly use it to create landing pages, send emails, and track customers...."
PEER EXPERIENCES
Engagement Management with E-Mail

4.73/5 ★

Read Reviews (1792)

"...Their analytics engine provides useful data for the follow up of the email hard bounces...." Peer review by Team Lead in Information Technology
engaging and following up

4.73/5 ★

Read Reviews (1503)

engaging with scheduling & cadence

4.73/5 ★

Read Reviews (26)

Campaign Management with E-Mail

4.80/5 ★

Read Reviews (1665)

"...it's used for lead and customer communications (email), campaign management (events, PPC, etc), marketing analytics and lead scoring primarily...." Peer review by Alicia Gaba, Director of Marketing, Bluelock
campaign analytics

4.80/5 ★

Read Reviews (244)

campaign monitoring

4.80/5 ★

Read Reviews (164)

Communication Management with E-Mail

4.37/5 ★

Read Reviews (995)

"...It enables me to send emails from different members of our executive team without needing access to their inbox...." Peer review by Ellen L, Communication Manager, Insurance
sending & publishing communications

4.37/5 ★

Read Reviews (774)

tracking & monitoring communications

4.37/5 ★

Read Reviews (193)

99+ more Business Use Cases

Our AI advisor, Wyz, harnessed 36376 insights from peers and experts to help you assess how these Adobe Marketo Engage use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ben Conrad

senior director of database marketing

Milwaukee Buck

With COVID-19 still top of mind for our organization and our fans, mobile engagement helps us two ways. First, it allows us to communicate with people on an individual basis in a more personalized way, and second, it means we can send them all the information they need to stay safe from the moment ...they enter the building,

Testimonial By Ben Conrad

Ari Sheinkin

vice president of Experience Engine

IBM

Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
CUSTOMERS TESTIMONIALS

Ben Conrad

senior director of database marketing

Milwaukee Buck

With COVID-19 still top of mind for our organization and our fans, mobile engagement helps us two ways. First, it allows us to communicate with people on an individual basis in a more personalized way, and second, it means we can send them all the information they need to stay safe from the moment ...they enter the building,

Testimonial By Ben Conrad

Ari Sheinkin

vice president of Experience Engine

IBM

Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling

Case Studies

COMPANY CASE STUDIES
Case Study Poly

How Poly shifted gears to reach new audiences with Adobe Workfront

Read More
Case Study ServiceNow

How ServiceNow selects Adobe Experience Platform to advance B2B customer experience with Adobe Marketo Engage

Read More
Case Study Navitas

How Navitas opens up new possibilities for students with Adobe Marketo Engage

Read More

Frequently Asked Questions(FAQ)

for Adobe Marketo Engage

What is Adobe Marketo Engage?

Adobe Marketo Engage is a Marketing Automation Software and is a complete solution for lead management and B2B marketers who are looking to transform customer experiences by engaging across every stage of complex buying journeys. The Adobe Marketo marketing automation solutions aim to help business users generate more high-quality sales leads and win more business with less manual effort to improve marketing return on investment (ROI).

What is Adobe Marketo Engage used for?

Adobe Marketo Engage is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Engagement Management, Campaign Management and Communication Management .

What are the top features of Adobe Marketo Engage?

Landing page, Personalization and Templates are some of the top features of Adobe Marketo Engage.

Who uses Adobe Marketo Engage?

Adobe Marketo Engage is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Adobe Marketo Engage alternatives?

Salesforce Account Engagement (Formerly Pardot), ActiveCampaign, Act-On and Sharpspring are popular alternatives for Adobe Marketo Engage.

Where is Adobe Marketo Engage located?

Adobe Marketo Engage is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Marketo Engage

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Adobe Marketo Engage to Acquire customers and Scale best practices

Peer and Expert Opinion on Features

for Adobe Marketo Engage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Landing page

3.88/5 ★

Read Reviews (1897)
Personalization

4.48/5 ★

Read Reviews (1078)
Templates

2.67/5 ★

Read Reviews (818)
Alerts: popups & Notifications

4.30/5 ★

Read Reviews (278)
Dashboard

3.63/5 ★

Read Reviews (244)
FEATURES RATINGS AND REVIEWS
Landing page

3.88/5 ★

Read Reviews (1897)
Personalization

4.48/5 ★

Read Reviews (1078)
Templates

2.67/5 ★

Read Reviews (818)
Alerts: popups & Notifications

4.30/5 ★

Read Reviews (278)
Dashboard

3.63/5 ★

Read Reviews (244)

IT and Other Capabilities

for Adobe Marketo Engage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.64/5 ★

Read Reviews (935)
Data Import

3.20/5 ★

Read Reviews (3699)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.64/5 ★

Read Reviews (935)
Data Import

3.20/5 ★

Read Reviews (3699)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.01/5 ★

Read Reviews (335)
Chat Support

3.45/5 ★

Read Reviews (242)
Phone Support

3.43/5 ★

Read Reviews (210)
24/7 Support

3.38/5 ★

Read Reviews (2675)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.01/5 ★

Read Reviews (335)
Chat Support

3.45/5 ★

Read Reviews (242)
Phone Support

3.43/5 ★

Read Reviews (210)
24/7 Support

3.38/5 ★

Read Reviews (2675)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (133)
Analytics

3.99/5 ★

Read Reviews (2726)
Custom Reports

3.27/5 ★

Read Reviews (5420)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (133)
Analytics

3.99/5 ★

Read Reviews (2726)
Custom Reports

3.27/5 ★

Read Reviews (5420)

Software Failure Risk Guidance

?

for Adobe Marketo Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Marketo Engage

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A