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Adobe Marketo Engage: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Adobe Marketo Engage
Brand: Adobe Marketo Engage
Rating: 4.18 (36376 reviews)

4.18 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(36376)

Marketing Automation Software for lead management and B2B marketers

AI Powered

Adobe Marketo Engage Overview

Adobe Marketo Engage is a marketing automation software designed for B2B marketers to manage lead generation and customer engagement across complex buying journeys. Key features include campaign automation, account insights, AI-driven targeting, and CRM integrations.

Use Cases

Customers recommend Engagement Management, Campaign Management, Communication Management, as the business use cases that they have been most satisfied with while using Adobe Marketo Engage.

Other use cases:

Lead Management
Lead Nurturing
Generation Of New Leads
Social Media Management
Lead Tracking
Account Management
Advertisement

See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Adobe Marketo Engage.

Other priorities:

Establish Thought Leadership
Improve ROI
Increase Sales & Revenue
Enhance Customer Relationships
Grow Market Share
Enter New Markets Internationally Or Locally
Improve Digital And Social Presence
Build Brand Awareness
Improve Internal Communications
Improve Brand Engagement
Launch New Products
Improve Efficiency
Improve Stakeholder Relations
Increase Customer Life Time Value
Improve Visibility
Improve Consistency
Shorten Ramp Up Time

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Adobe Marketo Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Marketo Engage works with different mediums / channels such as E-Mail.

Adobe Marketo Engage's features include Landing Page, Personalization, Templates, etc. and Adobe Marketo Engage support capabilities include AI Powered, Email Support, Chat Support, etc. also Adobe Marketo Engage analytics capabilities include Analytics, and Custom Reports.

Reviews

"Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today" - Susie Emmerling

Adobe Marketo Engage, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Marketo Engage

Top Industries

Computer Software
Marketing and Advertising
Information Technology and Services

Popular in

Mid Market
Enterprise
Small Business

Adobe Marketo Engage is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Adobe Marketo Engage Use Cases

What benefits does Adobe Marketo Engage offer for Engagement Management?

Adobe Marketo Engage supports the creation of email campaigns, nurturing programs, and personalized content. It enables tracking and analyzing engagement levels for emails and websites. The software lacks real-time support, which may result in delays in resolving technical issues.

"...Marketo is largely being used for marketing campaigns to prospects (70%) and email engagement with current clients (30%)...." Peer review by Christine Roberson, Demand Generation Manager, ThinkHR

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How does Adobe Marketo Engage address your Campaign Management Challenges?

Adobe Marketo Engage facilitates the creation and management of marketing campaigns, including email campaigns, landing pages, and webinars. It also supports lead nurturing, tracking campaign performance, and integration with Salesforce. The tool is well-suited for basic email marketing campaigns but may require additional support for complex integrations with Salesforce custom objects.

"...It is being used to create and send email campaigns plus tracks and houses our leads through paid ads/landing pages...." Peer review by Manager in Marketing

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How efficiently Does Adobe Marketo Engage manage your Communication Management?

Adobe Marketo Engage provides comprehensive communication management capabilities, enabling automated email campaigns, lead nurturing, and event management. It offers features for lead scoring, email tracking, and data synchronization with Salesforce. However, Marketo Engage's event management functionality requires improvement in streamlining messages and limiting registrations.

"...We have realized many benefits on ability to send targeted emails for events, see successes and reporting...." Peer review by User

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How does Adobe Marketo Engage facilitate Lead Management?

Marketo Engage facilitates comprehensive lead management, encompassing lead scoring, nurturing, and tracking. It enables marketers to automate email campaigns and align sales and marketing efforts. A significant time investment is required for setting up workflows and content creation.

"...The lead management module is excellent, we are able to get granular information about our leads activities...." Peer review by Kareem Ghanie, Project Manager, MaxCDN

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What benefits does Adobe Marketo Engage offer for Lead Nurturing?

Adobe Marketo Engage facilitates automated lead nurturing programs with customizable content and segmentation. It allows users to track campaign performance, manage lead scoring, and route leads based on engagement. Marketo Engage's lead nurturing capabilities are limited by constraints on scheduling frequency for nurture streams.

"...With one solution you can launch and track performance across your landing pages, email campaigns, lead nurturing campaigns, etc...." Peer review by William G., Banking

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99+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Adobe Marketo Engage solved their Marketing Automation needs. Cuspera uses 36376 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Susie Emmerling vice president of marketing operations ServiceNow	Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin
Paul Lovegrove chief operating officer Navitas	We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove

CUSTOMERS	TESTIMONIALS
Susie Emmerling vice president of marketing operations ServiceNow	Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Ari Sheinkin vice president of Experience Engine IBM	Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin
Paul Lovegrove chief operating officer Navitas	We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Poly Telecommunications	Telecommunications	Case Study Poly How Poly shifted gears to reach new audiences with Adobe Workfront Read More
ServiceNow Computer Software	Computer Software	Case Study ServiceNow How ServiceNow selects Adobe Experience Platform to advance B2B customer experience with Adobe Marketo Engage Read More
Navitas Education	Education	Case Study Navitas How Navitas opens up new possibilities for students with Adobe Marketo Engage Read More

Video

Marketing Nation Success Series - Paysimple

Frequently Asked Questions(FAQ)

for Adobe Marketo Engage

What is Adobe Marketo Engage?

Adobe Marketo Engage is a Marketing Automation Software and is a complete solution for lead management and B2B marketers who are looking to transform customer experiences by engaging across every stage of complex buying journeys. The Adobe Marketo marketing automation solutions aim to help business users generate more high-quality sales leads and win more business with less manual effort to improve marketing return on investment (ROI).

Key feature of Adobe Marketo Engage includes: Create, automate and measure campaigns across channels, Account Insights & Profiling, Identify the right target accounts using data and AI, Engage customers with relevant conversations in minutes, Communicate with customers wherever they are, Integrate social to find customers and make them advocates, Target the right customers with personalized display ads, Interact dynamically with customers on website, Drive more pipeline faster with Sales and Marketing coordinated engagements.

Adobe Marketo Engage provides native integrations with leading CRM platforms, including Salesforce and Microsoft Dynamics, which help sync both marketing team and sales team for better collaboration and awareness. Marketing automation tools within software facilitate the creation of long-term relationships with customers through the creation and deployment of cross-channel marketing campaigns. Email marketing campaigns can be automated in addition to tools such as event triggers, A/B testing for campaigns, automatic member updates, performance reports and dashboards, tailored in-app mobile messages, location tracking, visitor behavior tracking, and much more.

What is Adobe Marketo Engage used for?

Adobe Marketo Engage is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Engagement Management, Campaign Management and Communication Management .

What are the top features of Adobe Marketo Engage?

Landing page, Personalization and Templates are some of the top features of Adobe Marketo Engage.

Who uses Adobe Marketo Engage?

Adobe Marketo Engage is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.