Adobe Marketo Engage Overview

Adobe Marketo Engage is a marketing automation software designed for B2B marketers to manage lead generation and customer engagement across complex buying journeys. Key features include campaign automation, account insights, AI-driven targeting, and CRM integrations.

Use Cases

Customers recommend Engagement Management, Campaign Management, Communication Management, as the business use cases that they have been most satisfied with while using Adobe Marketo Engage.

Other use cases:

  • Lead Management
  • Lead Nurturing
  • Generation Of New Leads
  • Social Media Management
  • Lead Tracking
  • Account Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Adobe Marketo Engage.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Visibility
  • Improve Consistency
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Adobe Marketo Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Marketo Engage works with different mediums / channels such as E-Mail.

Adobe Marketo Engage's features include Landing Page, Personalization, Templates, etc. and Adobe Marketo Engage support capabilities include AI Powered, Email Support, Chat Support, etc. also Adobe Marketo Engage analytics capabilities include Analytics, and Custom Reports.

Reviews

"At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way... of working" - Jenifer Salzwedel

Peer review evidence (same sources as the product rating summary)

"...Marketo is largely being used for marketing campaigns to prospects (70%) and email engagement with current clients (30%)...." Peer review by Christine Roberson, Demand Generation Manager, ThinkHR
"...The marketing department uses it to build high-level reports on the campaigns they run...." Peer review by Stephen Bell, Account Executive, PayScale, Inc.
"...Marketo is great for doing batch email sends, which is probably what people use it for most...." Peer review by Bill Shaughnessy, Senior Manager, Direct Marketing Specialist, Triple Point Technology

Adobe Marketo Engage, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Marketo Engage

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Adobe Marketo Engage is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Adobe Marketo Engage Customer wins, Customer success stories, Case studies

What makes Adobe Marketo Engage ideal for Engagement Management?

How can Adobe Marketo Engage optimize your Campaign Management Workflow?

What makes Adobe Marketo Engage ideal for Communication Management?

How can Adobe Marketo Engage enhance your Lead Management process?

What makes Adobe Marketo Engage ideal for Lead Nurturing?

12 buyers and buying teams have used Cuspera to assess how well Adobe Marketo Engage solved their Marketing Automation needs. Cuspera uses 36376 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Adobe Marketo Engage testimonial

Jenifer Salzwedel

senior director of marketing operations and enablement

Poly

At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel
Adobe Marketo Engage testimonial

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Adobe Marketo Engage testimonial

Ari Sheinkin

vice president of Experience Engine

IBM

Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin
CUSTOMERS TESTIMONIALS
Adobe Marketo Engage testimonial

Jenifer Salzwedel

senior director of marketing operations and enablement

Poly

At Poly, we’ve always said that work isn’t somewhere you go, it’s something you do. The COVID-19 pandemic has made that abundantly clear for businesses and their employees alike, and our company is ideally placed to help them transition to a new way of working Testimonial By Jenifer Salzwedel
Adobe Marketo Engage testimonial

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Adobe Marketo Engage testimonial

Ari Sheinkin

vice president of Experience Engine

IBM

Every industry is reimagining their role within the digital economy, and looking to IBM for cloud and AI technologies that will give their transformation journey greater speed and efficiency. Testimonial By Ari Sheinkin

Marketing Nation Success Series - Paysimple

Video Thumbnail

Frequently Asked Questions(FAQ)

for Adobe Marketo Engage

What is Adobe Marketo Engage?

Adobe Marketo Engage is a Marketing Automation Software and is a complete solution for lead management and B2B marketers who are looking to transform customer experiences by engaging across every stage of complex buying journeys. The Adobe Marketo marketing automation solutions aim to help business users generate more high-quality sales leads and win more business with less manual effort to improve marketing return on investment (ROI).

Key feature of Adobe Marketo Engage includes: Create, automate and measure campaigns across channels, Account Insights & Profiling, Identify the right target accounts using data and AI, Engage customers with relevant conversations in minutes, Communicate with customers wherever they are, Integrate social to find customers and make them advocates, Target the right customers with personalized display ads, Interact dynamically with customers on website, Drive more pipeline faster with Sales and Marketing coordinated engagements.

Adobe Marketo Engage provides native integrations with leading CRM platforms, including Salesforce and Microsoft Dynamics, which help sync both marketing team and sales team for better collaboration and awareness. Marketing automation tools within software facilitate the creation of long-term relationships with customers through the creation and deployment of cross-channel marketing campaigns. Email marketing campaigns can be automated in addition to tools such as event triggers, A/B testing for campaigns, automatic member updates, performance reports and dashboards, tailored in-app mobile messages, location tracking, visitor behavior tracking, and much more.

What is Adobe Marketo Engage used for?

Adobe Marketo Engage is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Engagement Management, Campaign Management and Communication Management .

What are the top features of Adobe Marketo Engage?

Landing page, Personalization and Templates are some of the top features of Adobe Marketo Engage.

Who uses Adobe Marketo Engage?

Adobe Marketo Engage is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Adobe Marketo Engage alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Adobe Marketo Engage.

Where is Adobe Marketo Engage located?

Adobe Marketo Engage is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.
lightning

Peers used Adobe Marketo Engage for engagement management and campaign management

Adobe Marketo Engage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (133)
Analytics

3.99/5

Read Reviews (2726)
Custom Reports

3.27/5

Read Reviews (5420)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (133)
Analytics

3.99/5

Read Reviews (2726)
Custom Reports

3.27/5

Read Reviews (5420)

Software Failure Risk Guidance

?

for Adobe Marketo Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Marketo Engage

Adobe Inc. News

Product

Adobe Introduces Firefly Foundry to Support Custom AI Models for Enterprise Brand Consistency

Adobe has launched Firefly Foundry, a platform that enables enterprises to create and manage custom AI models for brand-consistent content. This tool supports generative AI workflows, helping organizations maintain visual identity across various channels. It expands Adobe's AI ecosystem by providing infrastructure for developing models tailored to enterprise-specific brand and content production needs.

Product

Adobe (ADBE) Announces Major Expansion of its Creative Agent Across Firefly and Creative Cloud

Adobe announced a major expansion of its creative agent across Firefly and Creative Cloud, enhancing creative workflow automation. The update introduces new capabilities in apps like Illustrator, Premiere, and Photoshop, allowing creators to describe desired outcomes while the assistant manages workflows. This establishes Adobe's creative agent as a key integration layer in creative processes.

Partnership

Adobe Accelerates Agentic AI Adoption Through New Agency and Technology ...

Adobe has announced new co-developed solutions with Accenture, Omnicom, Stagwell's Code and Theory, and WPP to enhance personalized customer experiences using AI. These partnerships aim to integrate Adobe's content, data, and AI platforms with various industries, including automotive and financial services, to transform customer engagement and brand visibility.

Product

Adobe expands AI Assistant across Firefly and Creative Cloud apps

Adobe has expanded its AI Assistant across Firefly and Creative Cloud apps, enhancing creative workflows with new tools and capabilities. The AI Assistant automates tasks in design, imaging, and video production, while Firefly evolves into a comprehensive AI creative studio. Adobe also extends its tools to third-party platforms like ChatGPT and Microsoft Copilot, broadening access to Adobe-powered workflows.

Adobe Inc. Profile

Company Name

Adobe Inc.

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A