Adobe Marketo Engage Overview

Adobe Marketo Engage is a marketing automation software designed for B2B marketers to manage lead generation and customer engagement across complex buying journeys. Key features include campaign automation, account insights, AI-driven targeting, and CRM integrations.

Use Cases

Customers recommend Engagement Management, Campaign Management, Communication Management, as the business use cases that they have been most satisfied with while using Adobe Marketo Engage.

Other use cases:

  • Lead Management
  • Lead Nurturing
  • Generation Of New Leads
  • Social Media Management
  • Lead Tracking
  • Account Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Adobe Marketo Engage.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Visibility
  • Improve Consistency
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Adobe Marketo Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Marketo Engage works with different mediums / channels such as E-Mail.

Adobe Marketo Engage's features include Landing Page, Personalization, Templates, etc. and Adobe Marketo Engage support capabilities include AI Powered, Email Support, Chat Support, etc. also Adobe Marketo Engage analytics capabilities include Analytics, and Custom Reports.

Reviews

"Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today" - Susie Emmerling

Peer review evidence (same sources as the product rating summary)

"...The engagement platform allows you to communicate, track, and report on prospects to customers holistically across their journey...." Peer review by Alex Greger, Martech Solutions Architect, DemandLab
"...Marketo is used by the marketing department primarily for email communications, marketing campaigns, and landing pages...." Peer review by Karen Sesona, Sr. Manager of Marketing Automation, Tyler Technologies
"...I implemented Marketo Spark which allowed us to increase sales productivity by sending automatic emails from sales reps...." Peer review by Brenda Dentinger, Director of Marketing, WorldViz

Adobe Marketo Engage, AgencyAnalytics, omnisend, VBOUT, Sales Creatio, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Marketo Engage

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Adobe Marketo Engage is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Adobe Marketo Engage Customer wins, Customer success stories, Case studies

How can Adobe Marketo Engage optimize your Engagement Management Workflow?

What benefits does Adobe Marketo Engage offer for Campaign Management?

Why is Adobe Marketo Engage the best choice for Communication Management?

How does Adobe Marketo Engage facilitate Lead Management?

Why is Adobe Marketo Engage the best choice for Lead Nurturing?

12 buyers and buying teams have used Cuspera to assess how well Adobe Marketo Engage solved their Marketing Automation needs. Cuspera uses 36376 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Adobe Marketo Engage testimonial

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Adobe Marketo Engage testimonial

Ben Conrad

senior director of database marketing

Milwaukee Buck

With COVID-19 still top of mind for our organization and our fans, mobile engagement helps us two ways. First, it allows us to communicate with people on an individual basis in a more personalized way, and second, it means we can send them all the information they need to stay safe from the moment ...they enter the building,

Testimonial By Ben Conrad
Adobe Marketo Engage testimonial

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove
CUSTOMERS TESTIMONIALS
Adobe Marketo Engage testimonial

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling
Adobe Marketo Engage testimonial

Ben Conrad

senior director of database marketing

Milwaukee Buck

With COVID-19 still top of mind for our organization and our fans, mobile engagement helps us two ways. First, it allows us to communicate with people on an individual basis in a more personalized way, and second, it means we can send them all the information they need to stay safe from the moment ...they enter the building,

Testimonial By Ben Conrad
Adobe Marketo Engage testimonial

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove

Marketing Nation Success Series - Paysimple

Video Thumbnail

Frequently Asked Questions(FAQ)

for Adobe Marketo Engage

What is Adobe Marketo Engage?

Adobe Marketo Engage is a Marketing Automation Software and is a complete solution for lead management and B2B marketers who are looking to transform customer experiences by engaging across every stage of complex buying journeys. The Adobe Marketo marketing automation solutions aim to help business users generate more high-quality sales leads and win more business with less manual effort to improve marketing return on investment (ROI).

Key feature of Adobe Marketo Engage includes: Create, automate and measure campaigns across channels, Account Insights & Profiling, Identify the right target accounts using data and AI, Engage customers with relevant conversations in minutes, Communicate with customers wherever they are, Integrate social to find customers and make them advocates, Target the right customers with personalized display ads, Interact dynamically with customers on website, Drive more pipeline faster with Sales and Marketing coordinated engagements.

Adobe Marketo Engage provides native integrations with leading CRM platforms, including Salesforce and Microsoft Dynamics, which help sync both marketing team and sales team for better collaboration and awareness. Marketing automation tools within software facilitate the creation of long-term relationships with customers through the creation and deployment of cross-channel marketing campaigns. Email marketing campaigns can be automated in addition to tools such as event triggers, A/B testing for campaigns, automatic member updates, performance reports and dashboards, tailored in-app mobile messages, location tracking, visitor behavior tracking, and much more.

What is Adobe Marketo Engage used for?

Adobe Marketo Engage is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Engagement Management, Campaign Management and Communication Management .

What are the top features of Adobe Marketo Engage?

Landing page, Personalization and Templates are some of the top features of Adobe Marketo Engage.

Who uses Adobe Marketo Engage?

Adobe Marketo Engage is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Adobe Marketo Engage alternatives?

AgencyAnalytics, Omnisend, VBOUT and Sales Creatio are popular alternatives for Adobe Marketo Engage.

Where is Adobe Marketo Engage located?

Adobe Marketo Engage is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.
lightning

Peers used Adobe Marketo Engage for engagement management and campaign management

Adobe Marketo Engage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (133)
Analytics

3.99/5

Read Reviews (2726)
Custom Reports

3.27/5

Read Reviews (5420)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (133)
Analytics

3.99/5

Read Reviews (2726)
Custom Reports

3.27/5

Read Reviews (5420)

Software Failure Risk Guidance

?

for Adobe Marketo Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Marketo Engage

Adobe Inc. News

M&A

Adobe completes Semrush acquisition, expands AI-driven brand visibility ...

Adobe has completed its acquisition of Semrush, enhancing its marketing and brand visibility tools by integrating Semrush's SEO and search intelligence capabilities with Adobe's platforms. This move aims to strengthen Adobe's customer experience offerings as AI-driven search and customer engagement systems grow. The integration will involve Adobe Experience Manager, Adobe Commerce, and Adobe Experience Platform.

Product

Adobe launches creativity connector for Claude, brings Creative Cloud tools into AI chat

Adobe has introduced a creativity connector for Anthropic's Claude, integrating Creative Cloud tools directly into the AI chat platform. This connector enables users to perform creative tasks, such as image and video editing, by describing desired outcomes, streamlining workflows across Adobe applications like Photoshop and Illustrator. The feature is available globally, enhancing productivity for diverse users, including students and content creators.

M&A

Adobe closes Semrush deal to expand SEO and GEO workflows

Adobe has completed its acquisition of Semrush for approximately $1.9 billion, enhancing its customer experience orchestration strategy by integrating SEO and brand visibility capabilities. This acquisition aims to streamline workflows across content operations and customer engagement, leveraging AI-driven discoverability and generative engine optimization (GEO) to improve brand visibility. Adobe's approach focuses on integrating these capabilities within its existing tools to reduce operational costs and enhance marketing effectiveness.

Product

Adobe Firefly AI Assistant now available in public beta globally

Adobe has launched the public beta of its Firefly AI Assistant, now globally available within the Adobe Firefly platform. This assistant converts natural language instructions into creative workflows across Adobe applications like Photoshop and Illustrator. It supports tasks such as social media asset creation and mood board development. The assistant integrates with third-party AI platforms and is available to Creative Cloud Pro and paid Firefly plan users.

Adobe Inc. Profile

Company Name

Adobe Inc.

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A