RandomCoffee
- Information Technology And Services
LiveSession helped RandomCoffee improve their product by providing session replays and behavioral insights. The team used LiveSession to find and fix hidden UX issues. They saw a 3x increase in user ...clicks on key features. Campaign completion ratios doubled. The app became more reliable and easier to use, reducing support needs and training. LiveSession's Inspect Mode and advanced filters were key to these improvements.
Plaxonic Technologies
- Information Technology And Services
LiveSession helped Plaxonic Technologies save 25% of their team's time. The platform let them analyze user behavior with session replays and detailed analytics. They used LiveSession to find exit poi...nts, track user journeys, and improve website performance. This led to an increase in customer conversion rates by up to 18%. Plaxonic Technologies also found the integration process quick and easy.
LiveSession helped TalentLyft improve their user experience and support. TalentLyft used LiveSession to watch user sessions and understand user behavior. The support team solved issues faster by seei...ng what users did. TalentLyft found ways to make their product easier to use. They saw a 25.2% increase in trial to paid customer conversions.
Financial Services Case Studies and Customer Success Stories with LiveSession
Strabo
- Financial Services
LiveSession helped Strabo improve their SaaS onboarding process. The platform gave Strabo insights into user behavior. This led to better user retention. Ben Waterman, Founder at Strabo, shared posit...ive feedback about the results. LiveSession's analytics and session replay features supported these improvements.
Entertainment Case Studies and Customer Success Stories with LiveSession
LiveReacting
- Entertainment
LiveSession helped LiveReacting improve their customer-centric product. LiveReacting used LiveSession to detect defects faster and gather insights for specific user segments. The tool made it easier ...to analyze user sessions instead of reading long logs. LiveReacting quickly integrated LiveSession with their website and live chat. They used filters and segmentation to find and fix website issues and improve support response times.
Computer Software Case Studies and Customer Success Stories with LiveSession
Databox
- Computer Software
LiveSession helped Databox improve their onboarding process and boost conversions. Databox used LiveSession's session replay and analytics to find and fix user issues. They identified potential probl...ems and prioritized improvements. This led to a 25% increase in activation rate and a 223% increase in conversions from signup to paid account. Databox also benefited from fast integration and an easy-to-use interface.
Internet Case Studies and Customer Success Stories with LiveSession
RocketLink
- Internet
LiveSession helped RocketLink improve onboarding and user experience. RocketLink used LiveSession to replay user sessions, find bugs, and fix onboarding issues. They saw a 110% increase in sign-ups a...nd over 40% more paid subscriptions. Churn rate dropped by 40%. The team also learned how users interact with their app and website, leading to better product changes.