LiveSession Overview

LiveSession transforms user insights into actionable strategies for teams seeking to enhance their digital products. By offering a blend of qualitative and quantitative analytics, LiveSession provides a comprehensive view of user behavior. This platform is particularly valuable for product teams aiming to refine user engagement and optimize conversion rates. Its session replay feature allows teams to visualize user interactions, pinpointing friction points and opportunities for improvement. The integration of AI insights accelerates data interpretation, making it accessible for teams across various industries. LiveSession's commitment to privacy, with GDPR and CCPA compliance, ensures user data is handled responsibly. This makes it a trusted tool for businesses looking to leverage data-driven decisions without compromising user trust.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Funnel Analysis, as the business use cases that they have been most satisfied with while using LiveSession.

Other use cases:

  • Campaign Management
  • Communication Management
  • Lead Tracking
  • Proposal & Quote Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using LiveSession.

Other priorities:

  • Enter New Markets Internationally Or Locally
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LiveSession Use-Cases and Business Priorities: Customer Satisfaction Data

LiveSession works with different mediums / channels such as Website.

LiveSession's features include Recording, and Dashboard. and LiveSession support capabilities include 24/7 Support, AI Powered, Email Support, etc. also LiveSession analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Key features of LiveSession include campaign management, user interaction tracking, qualitative comparative analysis, data visualization, and multi-site administration...." Peer review

LiveSession, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

LiveSession offers session replays, advanced filtering, and custom segments. Error and rage click detection are also featured to enhance user experience analysis.

Popular Business Setting

for LiveSession

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Small Business
  • Mid Market

LiveSession is popular in Computer Software, Information Technology And Services, and Financial Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on LiveSession Use Cases

What benefits does LiveSession offer for Engagement Management?

4+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well LiveSession solved their Conversion Rate Optimization needs. Cuspera uses 278 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Case Studies

Computer Software

CASE STUDY Databox

LiveSession helped Databox improve their onboarding process and boost conversions. Databox used LiveSession's session replay and analytics to find and fix user issues. They identified potential probl...ems and prioritized improvements. This led to a 25% increase in activation rate and a 223% increase in conversions from signup to paid account. Databox also benefited from fast integration and an easy-to-use interface.

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Information Technology and Services

CASE STUDY TalentLyft

LiveSession helped TalentLyft improve their user experience and support. TalentLyft used LiveSession to watch user sessions and understand user behavior. The support team solved issues faster by seei...ng what users did. TalentLyft found ways to make their product easier to use. They saw a 25.2% increase in trial to paid customer conversions.

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Information Technology and Services

CASE STUDY RandomCoffee

LiveSession helped RandomCoffee improve their product by providing session replays and behavioral insights. The team used LiveSession to find and fix hidden UX issues. They saw a 3x increase in user ...clicks on key features. Campaign completion ratios doubled. The app became more reliable and easier to use, reducing support needs and training. LiveSession's Inspect Mode and advanced filters were key to these improvements.

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Entertainment

CASE STUDY LiveReacting

LiveSession helped LiveReacting improve their customer-centric product. LiveReacting used LiveSession to detect defects faster and gather insights for specific user segments. The tool made it easier ...to analyze user sessions instead of reading long logs. LiveReacting quickly integrated LiveSession with their website and live chat. They used filters and segmentation to find and fix website issues and improve support response times.

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Information Technology and Services

CASE STUDY Plaxonic Technologies

LiveSession helped Plaxonic Technologies save 25% of their team's time. The platform let them analyze user behavior with session replays and detailed analytics. They used LiveSession to find exit poi...nts, track user journeys, and improve website performance. This led to an increase in customer conversion rates by up to 18%. Plaxonic Technologies also found the integration process quick and easy.

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Internet

CASE STUDY RocketLink

LiveSession helped RocketLink improve onboarding and user experience. RocketLink used LiveSession to replay user sessions, find bugs, and fix onboarding issues. They saw a 110% increase in sign-ups a...nd over 40% more paid subscriptions. Churn rate dropped by 40%. The team also learned how users interact with their app and website, leading to better product changes.

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Video

LiveSession - Understand Your Users Like Never Before

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lightning

Peers used LiveSession for engagement management and competitive intelligence

LiveSession Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.30/5 ★

Read Reviews (31)
Analytics

4.09/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.30/5 ★

Read Reviews (31)
Analytics

4.09/5 ★

Read Reviews (24)

Software Failure Risk Guidance

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for LiveSession

Overall Risk Meter

Low Medium High

Top Failure Risks for LiveSession

LiveSession Sp. z o.o. Profile

Company Name

LiveSession Sp. z o.o.

Company Website

https://livesession.io/

HQ Location

ul. Gen. Władysława Sikorskiego 3/2, Wrocław, Dolnośląskie 53-659 Wrocław, PL

Employees

1-10

Social

Linkedin Twitter

Financials

PRIVATE