Optimove Overview
Optimove places customers at the forefront of marketing strategies, leading to a 33% increase in Customer Lifetime Value (CLTV) for brands. By prioritizing customer data over campaigns or products, Optimove enables businesses to foster long-term loyalty. This approach shifts the focus from traditional product-led marketing to a customer-centric model, aligning with the evolving needs of CRM managers. Recognized as a visionary leader in multichannel marketing hubs by Gartner, Optimove's platform supports brands in enhancing customer relationships and maximizing engagement.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Optimove.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Optimove.
Optimove Use-Cases and Business Priorities: Customer Satisfaction Data
Optimove's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Optimove support capabilities include AI Powered, Phone Support, Chat Support, etc. also Optimove analytics capabilities include Analytics, and Custom Reports.
Reviews
"Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their... efforts are paying off." - Emma Rushe
Optimove, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Optimove’s platform integrates customer data, AI-led multichannel journey orchestration, and multitouch attribution. Customer interactions are optimized using AI-driven insights.
Popular Business Setting
for Optimove
Top Industries
- Information Technology and Services
- Accounting
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Optimove is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Optimove Use Cases
What makes Optimove ideal for Engagement Management?
How efficiently Does Optimove manage your Lifetime Value Management?
How can Optimove optimize your Loyalty Management Workflow?
What solutions does Optimove provide for Relationship Marketing?
Why is Optimove the best choice for Campaign Management?
76+ more Business Use Cases
29 buyers and buying teams have used Cuspera to assess how well Optimove solved their Customer Data Platform needs. Cuspera uses 10783 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their efforts are paying off. Testimonial By Emma Rushe |
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Optimove’s software and services have proved to be exactly what we needed to scale up our multi-brand player marketing operation and, at the same time, to turn our marketing teams into successful test-and-optimize CRM machines. Testimonial By Claus Hansen |
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Optimove now automates all of our customer marketing efforts, Testimonial By Josselin Petit-Hoang |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Emma Rushe Vice President of Performance Marketing Sweaty Betty |
Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their efforts are paying off. Testimonial By Emma Rushe |
![]() Claus Hansen Director of CRM Roar Digital (a joint venture between MGM and Entain) |
Optimove’s software and services have proved to be exactly what we needed to scale up our multi-brand player marketing operation and, at the same time, to turn our marketing teams into successful test-and-optimize CRM machines. Testimonial By Claus Hansen |
Josselin Petit-Hoang Head of CRM Adore Me |
Optimove now automates all of our customer marketing efforts, Testimonial By Josselin Petit-Hoang |
Case Studies
CASE STUDY Terminal X
CASE STUDY Stake
CASE STUDY Sisal
CASE STUDY STS Gaming Group
CASE STUDY Rush Street Interactive
CASE STUDY The New York Racing Association, Inc. (NYRA)
Video
Introducing OptiGenie - Data Driven AI

Frequently Asked Questions(FAQ)
for Optimove
What is Optimove?
Optimove is a Relationship Marketing Software as a service platform that drives measurable growth through targeted campaigns, measurement and optimization. It is suited for enterprises looking to use intelligent communications to understand and impact customer behavior.
It features Micro-segmentation, theme-guided analytics, single customer view, dynamic customer journeys, cross-channel campaign automation, behavior-triggered interaction, test vs control, self-optimizing campaigns and autonomous insight generation.
It allows to gain access to customer data, discover insights and identify customer engagement opportunities. It helps to plan, design and organize cross-channel journey unique to every customer. It helps to measure incremental impact of your campaigns and strategies and predict customer behavior. It provides deep customer insight and bridges gap between data science and marketing with actionable insights for continuous optimization of customer communications.
What is Optimove used for?
What are the top features of Optimove?
Who uses Optimove?
What are Optimove alternatives?
Where is Optimove located?
Optimove Competitors
Optimove Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (337) |
Analytics | Read Reviews (1310) |
Custom Reports | Read Reviews (824) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (337) |
Analytics | Read Reviews (1310) |
Custom Reports | Read Reviews (824) |
Optimove Integrations
Optimove integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Optimove
Overall Risk Meter
Top Failure Risks for Optimove
Mobius Solutions, Ltd News
Optimove Ignites APAC Expansion with Leading iGaming Operators Joining Platform - GlobeNewswire
Magency Life, WeClub Malaysia, and 2up.io have adopted Optimoves player engagement platform following Optimoves APAC launch. This expansion strengthens Optimoves presence in the Asia-Pacific iGaming sector, enabling operators to leverage data-driven, AI-powered marketing orchestration for improved player engagement and marketing efficiency.
Optimove and EGT Digital Partner to Elevate CRM Marketing Across the iGaming Ecosystem - GlobeNewswire
Optimove and EGT Digital have formed a strategic partnership to integrate Optimoves Positionless Marketing Platform into EGT Digitals X-Nave system. This collaboration brings AI-driven CRM and real-time, hyper-personalized marketing campaign orchestration to iGaming operators, enabling instant player behavior insights and campaign execution within EGT Digitals modular platform.
Now OptiPromo Enables Marketers to Deliver Promotions in Real Time
Optimove has introduced OptiPromo, a real-time promotion engine that allows marketers to deliver personalized offers instantly across web, app, and multiple marketing channels. Powered by Optimoves customer data platform and AI, OptiPromo enables brands in sectors like retail, iGaming, and mobile apps to orchestrate targeted, multichannel campaigns and enhance digital customer experiences.
Optimove and EveryMatrix release real-time integration for iGaming operators
Optimove and EveryMatrix have launched a real-time integration designed for iGaming operators. This collaboration enables seamless connectivity between Optimoves customer-led marketing platform and EveryMatrixs iGaming solutions, allowing operators to orchestrate personalized, AI-optimized multichannel campaigns and deliver real-time digital experiences across web, app, and marketing channels.
Mobius Solutions, Ltd Profile
Company Name
Mobius Solutions, Ltd
Company Website
//optimove.comHQ Location
217 West 21st St., 2nd Floor, New York, New York 10011, US
Employees
101-250
Social
Financials
SERIES A