Kudosity (formerly Burst SMS): Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Kudosity (formerly Burst SMS)
Brand: Kudosity (formerly Burst SMS)
Rating: 3.75 (59 reviews)

3.75 5

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Grow customer relationships with messaging experiences

Kudosity (formerly Burst SMS) Overview

Kudosity enhances customer engagement through its advanced messaging solutions, offering a platform for SMS, MMS, and rich messaging. Businesses can leverage these tools to strengthen customer relationships by delivering more than just text messages. Kudosity's solutions support scalable conversations, improving customer experiences and fostering deeper connections. The platform's AI-driven quick start solutions provide businesses with efficient ways to initiate and maintain meaningful interactions. This capability positions Kudosity as a valuable tool for businesses looking to enhance their communication strategies and grow their customer base.

Use Cases

Customers recommend Measuring Net Promoter Score, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Kudosity (formerly Burst SMS).

Other use cases:

Workflow Management
Forecasting
Lead Qualification: Demographic

See all use cases See less use cases

Kudosity (formerly Burst SMS) Use-Cases and Business Priorities: Customer Satisfaction Data

Kudosity (formerly Burst SMS) works with different mediums / channels such as Text SMS. Promotions. Offline etc.

Reviews

"...Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API...." Peer review

Burst SMS offers intuitive, feature-rich SMS tools for businesses. Innovation drives new feature development with client needs in mind.

Popular Business Setting

for Kudosity (formerly Burst SMS)

Top Industries

Marketing and Advertising

Popular in

Mid Market

Kudosity (formerly Burst SMS) is popular in Marketing And Advertising, and is widely used by Mid Market,

Comprehensive Insights on Kudosity (formerly Burst SMS) Use Cases

What Are the key features of Kudosity (formerly Burst SMS) for Campaign Management?

Case Studies

Entertainment

CASE STUDY RAC Arena

Burst SMS helped RAC Arena improve customer engagement for live events. RAC Arena needed to reach more ticket holders with event information and promotions. Email only reached about 50-70% of attende...es. With SMS, they achieved up to 98% open rates. For the KISS concert, SMS had a 96.9% open rate, 29.8% click-through on FAQs, and only 0.2% opt-outs. SMS made event communication faster and more reliable.

Apparel & Fashion

CASE STUDY Infamous Swim

Kudosity SMS marketing helped Infamous Swim boost Black Friday sales by 141%. The brand sent targeted SMS offers to over 200,000 customers. Website traffic increased 4x in the first 90 minutes. First...-time customers grew by 329% compared to the previous day. 64.29% of customers returned within 90 minutes of receiving the SMS. The campaign achieved a 16% click-through rate.

Retail

CASE STUDY Bhumi

Kudosity SMS helped Bhumi, a sustainable lifestyle retailer, boost engagement and revenue. Bhumi switched from email and paid ads to SMS due to rising costs and lower results. After starting SMS camp...aigns, Bhumi saw a 20% increase in revenue. Site visits and conversions also improved. SMS campaigns were quick to set up and delivered fast results, especially during Black Friday.

Non-Profit Organization Management

CASE STUDY Kollel Menachem Lubavitch

GiveEasy SMS platform helped Kollel Menachem Lubavitch raise $30,000 in 30 minutes at a live fundraising event. Attendees donated by sending an SMS with a keyword to a virtual number. A digital therm...ometer displayed real-time donation progress. The simple process and instant updates encouraged more donations. Pre-event support from GiveEasy was outstanding, boosting confidence for future campaigns.

Utilities

CASE STUDY MyConnect

Kudosity's conversational AI messaging platform helped MyConnect reach more customers who prefer texting over calls. MyConnect used automated SMS and email to guide users through utility sign-up. The... platform sent reminders and managed opt-outs, making communication smoother. MyConnect achieved a 53% engagement rate and 26% of customers scheduled calls through the platform. Three percent completed the process online without talking to a representative. The solution reduced unnecessary calls and built customer trust.

Human Resources

CASE STUDY Wavelength International

Kudosity's conversational AI helped Wavelength International improve candidate engagement. The company used an AI SMS pilot to reconnect with candidates in their database. Over 25% of people engaged ...in the conversation, and about 5% re-engaged with the brand. The solution also improved data quality and made it easier to scale activities. Wavelength plans to keep tracking results over the next six months.