Kudosity (formerly Burst SMS) Overview

Kudosity enhances customer engagement through its advanced messaging solutions, offering a platform for SMS, MMS, and rich messaging. Businesses can leverage these tools to strengthen customer relationships by delivering more than just text messages. Kudosity's solutions support scalable conversations, improving customer experiences and fostering deeper connections. The platform's AI-driven quick start solutions provide businesses with efficient ways to initiate and maintain meaningful interactions. This capability positions Kudosity as a valuable tool for businesses looking to enhance their communication strategies and grow their customer base.

Use Cases

Customers recommend Measuring Net Promoter Score, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Kudosity (formerly Burst SMS).

Other use cases:

  • Workflow Management
  • Forecasting
  • Lead Qualification: Demographic
See all use cases See less use cases

Kudosity (formerly Burst SMS) Use-Cases and Business Priorities: Customer Satisfaction Data

Kudosity (formerly Burst SMS) works with different mediums / channels such as Text SMS. Promotions. Offline etc.

Reviews

"...Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API...." Peer review

Peer review evidence (same sources as the product rating summary)

"Burst SMS helped RAC Arena improve customer engagement for live events. RAC Arena needed to reach more ticket holders with event information and promotions. Email only reached about 50-70% of attendees. With SMS, they achieved up to 98% open rates. For the KISS concert, SMS had a 96.9% open rate, 29.8% click-through on FAQs, and only 0.2% opt-outs. SMS made event communication faster and more reliable." https://kudosity.com/resources/customer-stories/rac-arena-discovers-the-ticket-to-effective-customer-engagement
"...Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API...." Peer review
"...This platform has allowed its clients to send and receive messages via web SMS service and has helped them to successfully achieve their short and long term business goals...." Web SMS Service

Kudosity (formerly Burst SMS), belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Burst SMS offers intuitive, feature-rich SMS tools for businesses. Innovation drives new feature development with client needs in mind.

Popular Business Setting

for Kudosity (formerly Burst SMS)

Top Industries

  • Marketing and Advertising

Popular in

  • Mid Market

Kudosity (formerly Burst SMS) is popular in Marketing And Advertising, and is widely used by Mid Market,

Kudosity (formerly Burst SMS) Customer wins, Customer success stories, Case studies

What benefits does Kudosity (formerly Burst SMS) offer for Campaign Management?

 

MyConnect - Utilities - Medium

Melbourne, Australia

Kudosity's conversational SMS helped MyConnect improve their contact strategy. The solution let customers choose when to be contacted. This reduced unnecessary calls. MyConnect saw a 53% engagement r...ate from the campaign. The SMS journey gave customers more flexibility and improved results.

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Infamous Swim - Apparel & Fashion - Small

Melbourne, Australia

Kudosity helped Infamous Swim boost Black Friday sales. Within 90 minutes, website visitors increased 4x. Sales rose by 59%. The brand saw more first-time and returning customers. SMS marketing drove... fast results. Kudosity's platform enabled quick, direct customer engagement.

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Parking enterprises - Transportation/Trucking/Railroad - Medium

Kudosity helps parking enterprises use SMS reminders to improve customer experience. Drivers often forget to add parking time or worry about getting tickets. With SMS API integration, customers get r...eminders before their parking expires. They can easily extend time using SMS keywords. This reduces stress and helps avoid tickets. Parking services see better customer satisfaction and fewer complaints.

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LABExpress - Hospital & Health Care - Small

Philippines

Kudosity helped LABExpress rebuild patient trust using SMS campaigns. LABExpress needed to send health reminders and updates that were timely and personal. Arrowsmedia used Kudosity to deliver four t...argeted SMS campaigns to over 5,000 patients. The system achieved a 99.6% delivery rate and zero opt-outs. Patients gave positive feedback about message clarity and timing.

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Edge Recruitment and HR by the Hour - Human Resources - Small

Adelaide, Australia

Kudosity's Burst SMS integrated with JobAdder helps recruiters reach candidates fast. Edge Recruitment and HR by the Hour use SMS to contact candidates for temp assignments and send interview reminde...rs. The platform's saved templates let recruiters send bulk updates quickly. Clients report high response rates and easy management of communications. SMS is more effective than email for urgent recruitment needs.

Read more →
 

RAC Arena - Entertainment - Medium

Perth, Australia

RAC Arena used SMS marketing to reach more event attendees. Email only reached about 50-70% of their audience. With SMS, they achieved a 96.9% open rate and a 29.8% click-through rate for FAQs during... the KISS concert. Only 0.2% of recipients opted out. SMS helped inform ticket holders about entry rules and event details quickly. This improved customer communication and event operations.

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Kudosity (formerly Burst SMS) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.22/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.22/5 ★

Read Reviews (5)

Kudosity (formerly Burst SMS) Integrations

Kudosity (formerly Burst SMS) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.17/5 ★

Read Reviews (3)

WPForms

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Intercom

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mailchimp

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Demio

4.79 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Kudosity (formerly Burst SMS)

Telegram

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zendesk For Service

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

WooCommerce

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Calendar

4.64 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Kizeo Forms

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Kudosity (formerly Burst SMS)

Top Failure Risks for Kudosity (formerly Burst SMS)

Kudosity Ltd News

Company

Burst SMS and Conversr unite under new Kudosity brand identity

Kudosity, formerly known as Burst SMS and Conversr, has unveiled its new brand identity. This rebranding aims to unify its corporate structure and product suite under the Kudosity name, enhancing its messaging technology offerings. CEO Alex Macpherson highlights the move as a strategic milestone to leverage their messaging tools for a seamless customer experience, with future plans to expand services across Asia and the US.

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Executive

Kudosity appoints Mitch Powell as director for Asia, launches upgraded ...

Kudosity has appointed Mitch Powell as Director for Asia, effective August 26, 2024. Concurrently, Kudosity launched an upgraded platform with enhanced user interface and experience. The platform is now available in Hong Kong, the Philippines, and Singapore, with global availability in September. Powell will lead operations from Singapore, focusing on expanding Kudosity's presence in Asia.

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Executive

Kudosity appoints Victoria Whitby as managing director amidst continued ...

Kudosity has appointed Victoria Whitby as managing director, effective July 2024. Whitby, with a strong background in finance and technology, will work alongside CEO Alex Macpherson to drive Kudosity's growth. The company has also relaunched its website to improve navigation and content management.

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Product

Kudosity pioneers rich communication services in APAC, invites ...

Kudosity has launched beta testing for its adoption of Rich Communication Services (RCS) in the Asia Pacific region, offering businesses an interactive messaging platform with multimedia support. The company is also an early adopter of Salesforce's Agentforce AI solution in Australia and New Zealand. Kudosity aims to enhance customer engagement through RCS and an omnichannel approach, including platforms like WhatsApp and Viber.

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Kudosity Ltd Profile

Company Name

Kudosity Ltd

Company Website

https://kudosity.com/

HQ Location

Suite 2, Level 10 60 Carrington Street Sydney, NSW, 2000 Australia

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE