Real-World Case Studies and Customer Success Stories with Koncert

CardTapp used Koncert's Click Dialer to improve outbound sales calls. Their 20-person sales team struggled with unreliable dialing software and... syncing issues with Salesforce. Koncert's solution let reps click to call, take notes, and move quickly to the next lead. New sales reps learned the system in under 24 hours. Answer rates rose from 20% to 70% with local area codes. CardTapp saw faster onboarding and higher productivity.
Show More..

FMSI used Koncert's Agent-Assisted Dialer to boost lead generation and cut appointment setting costs. The company struggled to hire and... retain skilled telemarketers and needed more quality leads. With Koncert, one part-time telemarketer now secures 5 to 8 appointments per week, up from a goal of three. FMSI reduced its cost per appointment by replacing three telemarketers with one rep plus Koncert. The sales process stayed the same, but call volume and efficiency increased.
Show More..

Koncert helped DataGravity boost sales outreach and accelerate growth. Before Koncert, the team made many calls but had few conversations.... With Koncert, they now make 200 dials and have 15 conversations in under two hours. The tool integrates with Salesforce and makes training new staff and partners faster. DataGravity's sales team now books more meetings and hits their goals with confidence.
Show More..

Koncert helped Hexagon Platform Solutions triple their calling volume. The sales team used Koncert’s advanced dialer stack to boost connect... rates and qualify more leads. Pipeline generation from qualified leads rose from 14% to 24% in nine months. Integration with Salesforce made reporting seamless. Sales reps now spend less time dialing and more time selling, leading to higher retention and more closed deals.
Show More..

Koncert helped Vidyard's business development team boost outbound productivity. Before, reps could only reach eight new leads daily, slowing growth.... With Koncert's agent-assisted dialer and Salesforce integration, reps now reach 15–20 new leads per day. This change led to over 50% improvement in efficiency. Vidyard's team can now engage more prospects and create more opportunities.
Show More..

Balto used Koncert’s agent-assisted dialer to double their call production. Before Koncert, Balto’s team struggled with manual dialing and inefficient... outreach. The new platform made calls faster and improved employee satisfaction. Revenue increased after switching to Koncert. Balto recommends Koncert for its Salesforce integration and customer service.
Show More..

Koncert's AI dialer helped BAI Security boost outbound calls from 9,000 to 60,000 per month. This led to a jump... in identified opportunities from 40 to 160 monthly. The sales team could reach every prospect almost once a month. As a result, BAI Security achieved 40% year-over-year revenue growth. The Koncert platform made their sales process faster and more efficient.
Show More..

Stratus IP used Koncert's AI-driven dialer to boost sales growth. The company struggled to reach the right prospects and have... quality conversations. Koncert's parallel dialing and Outreach integration increased connect rates and improved SDR productivity. Sales goals rose by 52%, MRR grew over 60%, and SDR quota increased by 67%. Detailed reporting gave managers better insight into team performance.
Show More..

Balto used Koncert's Agent-Assisted Dialer to reach more of the right prospects. The tool helped Balto connect with their target... audience faster. This improved their outreach and sales efficiency. Balto was able to get in front of as many of the right people as possible. The solution made their sales process easier and more effective.
Show More..

Koncert helped Envision Technology Advisors boost sales efficiency by an 8-to-1 factor. The inside sales team used Koncert to handle... more calls in less time. Envision saw a 30% increase in marketing development funds from Dell by showing a clear sales process. The team created a structured selling process with Koncert at the center. CEO Todd Knapp says Koncert is the most valuable tool he has implemented.
Show More..

Broadleaf Services used Koncert's Agent-Assisted Dialer, Flow Dialer, and Remote Coach to boost sales productivity. Their sales team runs weekly... call blitzes to schedule appointments and keep the pipeline full. Real-time coaching sessions use recorded calls for team learning and improvement. Collaborative sales calls with vendors help answer technical questions and train reps quickly. The tools let Broadleaf reach more prospects and grow faster.
Show More..

Arctic Wolf Networks needed to boost sales calls and improve lead quality. They replaced expensive telemarketing firms with Koncert's Agent-Assisted... Dialer, integrated with Salesforce. Now, their inside sales team makes 150 to 200 calls in just 90 minutes each day. This solution increased qualified leads and gave better visibility into the sales process. Arctic Wolf can now track every step from lead source to closed deal.
Show More..

Koncert helped Stratus IP boost sales growth by over 60% using its AI-driven dialer platform. The company used Koncert's parallel... dialing and robust reporting to connect with more prospects and improve SDR productivity. Integration with Outreach streamlined workflows and saved time. Stratus IP saw a 67% increase in SDR quota and a 52% rise in sales goals. The dedicated customer success manager provided ongoing support.
Show More..

Koncert helped BAI Security boost outbound calls from 9,000 to 60,000 per month. The sales team identified 160 opportunities monthly,... up from 40. BAI Security grew revenue by 40% in two consecutive years. The Koncert AI dialer let them reach every prospect monthly. Sales process efficiency improved with the multi-channel engagement platform.
Show More..

Koncert helped Kennected triple their sales calls and demos booked. Kennected struggled with using multiple platforms and had trouble logging... calls and keeping records. Koncert integrated with HubSpot, giving the team one place for all sales activities. This made their process smoother and reduced friction between sales and marketing. The result was a big jump in booked demos and company growth.
Show More..

Cloud Sales Coach used Koncert’s AI-powered platform to boost outbound sales. They faced issues with low call answer rates and... unreliable dialers. Koncert’s AI Parallel Dialer and caller ID hygiene improved pickup rates by 10–20%. The team made over 503,000 dials and booked about 1,000 meetings in a year. HubSpot integration and multi-tenant support helped them scale quickly. The team grew to eight employees in under 10 months.
Show More..

Growth Genie used Koncert's AI parallel dialers to boost outbound calling from 300 dials per week to over 300 per day. Local caller ID... management and spam filters improved connect rates. Call recordings and live coaching helped upskill the sales team. Reporting dashboards gave clear visibility into conversion metrics. More conversations led to increased pipeline and closed enterprise deals.
Show More..

Koncert AI helped Atlas MKE, a B2B call center, double their meetings scheduled from 4,000 to a projected 8,000 in one year. Atlas MKE used... Koncert's AI parallel dialer, caller ID management, and advanced analytics to improve cold calling efficiency. The platform gave them nearly 100% control over caller IDs, reducing spam labeling and boosting connect rates. Atlas MKE saw 25 of their best weeks ever for meetings scheduled after switching to Koncert. The onboarding and support from Koncert were also highlighted as outstanding.
Show More..

Koncert helped Kennected triple the number of demos booked by its sales team. Kennected used Koncert's sales automation tool to... streamline call management and reporting. The integration with HubSpot gave the team a single source of truth. Sales reps made three times as many calls, leading to more closed deals. Friction between sales and marketing decreased with a lead-driven approach.
Show More..

Ninja Sales Dojo used Koncert’s AI-powered platform to increase connect rates. The team boosted conversation velocity with the tool. They... built a scalable outbound sales engine. The platform helped them improve sales outreach. Results included higher engagement and more efficient sales processes.
Show More..

Koncert's AI parallel dialers helped Growth Genie boost outbound calling from 300 dials per week to 300+ per day. The local caller... ID management and spam filters improved connect rates. Call recordings and reporting dashboards enabled better sales coaching and visibility into conversion metrics. Growth Genie overcame declining pick up rates, leading to more sales conversations and increased pipeline. The team closed more enterprise deals using Koncert's sales engagement platform.
Show More..

Atlas MKE used Koncert's AI parallel dialers to boost outbound calling. They needed to improve cold calling efficiency and keep... caller IDs clean. Koncert gave them strong caller ID management and advanced analytics. The AI dialer helped reduce dropped calls and improved call quality. Atlas MKE reached more prospects with fewer dials and saw better connect rates.
Show More..

Growth Genie used Koncert's AI parallel dialers to boost outbound calling. Their connect rates improved after switching from manual dialing... to over 300 calls per day. Local caller ID and spam filters helped them reach more prospects. Call recordings and dashboards gave managers tools for coaching and tracking results. This led to more sales conversations and better pipeline generation.
Show More..

Koncert helped USB Payment Processing triple their sales call connection rate from 6% to 20%. The company used the AI... parallel dialer and integrated Koncert with HubSpot CRM. This reduced spam labeling on calls and improved lead engagement. USB Payment Processing now makes about 45,000 calls and generates 190 appointments per month. The sales process improved for both inside and outside sales teams.
Show More..

Koncert AI Parallel Dialing helped USB Payment Processing triple their connection rate from 6% to 20%. The company struggled with... calls being marked as spam and low connection rates using their previous dialer. After switching to Koncert and integrating with HubSpot, they made about 45,000 calls and generated 190 appointments per month. The AI parallel dialer and caller ID management features were key to this improvement. The sales team now reaches more real prospects and sets up more appointments.
Show More..

Koncert's AI parallel dialer helped USB Payment Processing triple their outbound call connection rate, jumping from 6% to 20%. The company struggled... with calls being marked as spam and low connection rates before switching. Koncert's integration with HubSpot improved CRM support and avoided spam labels. The sales team now reaches more real prospects and keeps abandoned call rates low. USB Payment Processing recommends Koncert for B2B sales engagement.
Show More..