Real-World Case Studies and Customer Success Stories with Koncert

Balto used Koncert's Agent-Assisted Dialer to reach more of the right prospects. The tool helped Balto connect with their target... audience faster. This improved their outreach and sales efficiency. Balto was able to get in front of as many of the right people as possible. The solution made their sales process easier and more effective.
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Koncert helped Envision Technology Advisors boost sales efficiency by an 8-to-1 factor. The inside sales team used Koncert to handle... more calls in less time. Envision saw a 30% increase in marketing development funds from Dell by showing a clear sales process. The team created a structured selling process with Koncert at the center. CEO Todd Knapp says Koncert is the most valuable tool he has implemented.
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Broadleaf Services used Koncert's Agent-Assisted Dialer, Flow Dialer, and Remote Coach to boost sales productivity. Their sales team runs weekly... call blitzes to schedule appointments and keep the pipeline full. Real-time coaching sessions use recorded calls for team learning and improvement. Collaborative sales calls with vendors help answer technical questions and train reps quickly. The tools let Broadleaf reach more prospects and grow faster.
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Arctic Wolf Networks needed to boost sales calls and improve lead quality. They replaced expensive telemarketing firms with Koncert's Agent-Assisted... Dialer, integrated with Salesforce. Now, their inside sales team makes 150 to 200 calls in just 90 minutes each day. This solution increased qualified leads and gave better visibility into the sales process. Arctic Wolf can now track every step from lead source to closed deal.
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Koncert helped Stratus IP boost sales growth by over 60% using its AI-driven dialer platform. The company used Koncert's parallel... dialing and robust reporting to connect with more prospects and improve SDR productivity. Integration with Outreach streamlined workflows and saved time. Stratus IP saw a 67% increase in SDR quota and a 52% rise in sales goals. The dedicated customer success manager provided ongoing support.
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Koncert helped BAI Security boost outbound calls from 9,000 to 60,000 per month. The sales team identified 160 opportunities monthly,... up from 40. BAI Security grew revenue by 40% in two consecutive years. The Koncert AI dialer let them reach every prospect monthly. Sales process efficiency improved with the multi-channel engagement platform.
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Koncert helped Kennected triple their sales calls and demos booked. Kennected struggled with using multiple platforms and had trouble logging... calls and keeping records. Koncert integrated with HubSpot, giving the team one place for all sales activities. This made their process smoother and reduced friction between sales and marketing. The result was a big jump in booked demos and company growth.
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Ninja Sales Dojo used Koncert’s AI-powered platform to increase connect rates. The team boosted conversation velocity with the tool. They... built a scalable outbound sales engine. The platform helped them improve sales outreach. Results included higher engagement and more efficient sales processes.
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Koncert's AI parallel dialers helped Growth Genie boost outbound calling from 300 dials per week to 300+ per day. The local caller... ID management and spam filters improved connect rates. Call recordings and reporting dashboards enabled better sales coaching and visibility into conversion metrics. Growth Genie overcame declining pick up rates, leading to more sales conversations and increased pipeline. The team closed more enterprise deals using Koncert's sales engagement platform.
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Growth Genie used Koncert's AI parallel dialers to boost outbound calling. Their connect rates improved after switching from manual dialing... to over 300 calls per day. Local caller ID and spam filters helped them reach more prospects. Call recordings and dashboards gave managers tools for coaching and tracking results. This led to more sales conversations and better pipeline generation.
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Atlas MKE used Koncert's AI parallel dialers to boost outbound calling. They needed to improve cold calling efficiency and keep... caller IDs clean. Koncert gave them strong caller ID management and advanced analytics. The AI dialer helped reduce dropped calls and improved call quality. Atlas MKE reached more prospects with fewer dials and saw better connect rates.
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Koncert helped USB Payment Processing triple their sales call connection rate from 6% to 20%. The company used the AI... parallel dialer and integrated Koncert with HubSpot CRM. This reduced spam labeling on calls and improved lead engagement. USB Payment Processing now makes about 45,000 calls and generates 190 appointments per month. The sales process improved for both inside and outside sales teams.
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Koncert AI Parallel Dialing helped USB Payment Processing triple their connection rate from 6% to 20%. The company struggled with... calls being marked as spam and low connection rates using their previous dialer. After switching to Koncert and integrating with HubSpot, they made about 45,000 calls and generated 190 appointments per month. The AI parallel dialer and caller ID management features were key to this improvement. The sales team now reaches more real prospects and sets up more appointments.
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Koncert's AI parallel dialer helped USB Payment Processing triple their outbound call connection rate, jumping from 6% to 20%. The company struggled... with calls being marked as spam and low connection rates before switching. Koncert's integration with HubSpot improved CRM support and avoided spam labels. The sales team now reaches more real prospects and keeps abandoned call rates low. USB Payment Processing recommends Koncert for B2B sales engagement.
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