Cvent Event Management Overview

Cvent provides software for event management, marketing, and attendee engagement. Hotels are helped to win business through Cvent's sourcing platforms.

Use Cases

Customers recommend Event Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cvent Event Management.

Other use cases:

  • Sales Document Management
  • Communication Management
  • Training & Onboarding
  • Contact List Management
  • Customer Feedback Management
  • Trade Show Marketing
  • Social Media Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Cvent Event Management.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve Internal Communications
  • Improve Consistency
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
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Cvent Event Management Use-Cases and Business Priorities: Customer Satisfaction Data

Cvent Event Management works with different mediums / channels such as Phone Calls.

Cvent Event Management's features include Feedback Surveys, Personalization, Templates, etc. and Cvent Event Management support capabilities include Email Support, Chat Support, Phone Support, etc. also Cvent Event Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...CVENT also offers a lot of features for events, which help supports a variety of event types...." Peer review by Kellen L, Web Developer

Peer review evidence (same sources as the product rating summary)

"...We use Cvent Event Management to help us with our user conferences, training symposium, workshops, trainings, and roadshows...." Peer review by Jillian Kreider, Communications Specialist, RIEGL USA
"...The peace of mind of just a phone call away can help you resolve any issue is what makes it the best tool. ...." Peer review by Mildred M., Database Manager, Non-Profit Organization Management
"...The ability to tie together scheduling, transactions and follow-up for participants is a Godsend...." Peer review by Tony B

Cvent Event Management, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cvent Event Management

Top Industries

  • Non-Profit Organization Management
  • Education
  • Events Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Cvent Event Management is popular in Non-Profit Organization Management, Education, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.

Cvent Event Management Customer wins, Customer success stories, Case studies

How does Cvent Event Management address your Event Management Challenges?

What solutions does Cvent Event Management provide for Helpdesk Management?

How can Cvent Event Management enhance your Engagement Management process?

What solutions does Cvent Event Management provide for Sales Document Management?

How can Cvent Event Management enhance your Communication Management process?

16 buyers and buying teams have used Cuspera to assess how well Cvent Event Management solved their Event Management needs. Cuspera uses 8588 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

 

New Zealand Events Association (NZEA) - Events And Hospitality - Medium

Cvent and New Zealand events association expand technology partnership ...

Wellington, New Zealand

Cvent has expanded its partnership with the New Zealand Events Association (NZEA) by becoming the official registration partner for NZEA's flagship conference, Eventing the Future 2026. This marks a ...significant upgrade from previous smaller-scale collaborations. Cvent's AI-powered platform will enhance the registration experience, reflecting the growing importance of live events in New Zealand's business sector.

Read on →
 

Financial Marketing Insights - Financial Services - Medium

Financial Marketing Insights Selects Cvent as Exclusive Event Technology Provider

Cvent has been selected as the exclusive event technology provider for Financial Marketing Insights' 2026 global summit series, enhancing event management for financial services marketing leaders. Th...e collaboration will facilitate seamless event experiences and strategic engagement opportunities in major financial hubs worldwide.

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Hilton Anaheim - Hospitality - Large

Hilton Anaheim Named One of North America's Top Meeting Hotels by Cvent

Anaheim, USA

Hilton Anaheim has been recognized as one of North America's top meeting hotels by Cvent for the fourth consecutive year. The hotel leverages the Cvent Supplier Network to enhance its event managemen...t capabilities, reflecting its commitment to providing exceptional group experiences and maintaining strong relationships with event planners.

Read on →
 

Schulte Hospitality - Hospitality - Large

Louisville, USA

Cvent Passkey helped Schulte Hospitality manage 54,000 group reservations in six months. Staff saved two hours per day by automating room block workflows and reducing manual data entry. Planners and ...guests gained real-time, self-service access to bookings and updates. The solution improved accuracy, reduced errors, and boosted staff morale. Centralized operations now support 34 hotels, enhancing guest satisfaction and revenue opportunities.

VEA Newport Beach - Hospitality - Large

Newport Beach, USA

Cvent Supplier Network ads helped VEA Newport Beach win high-value group business after an $85M transformation. The hotel used Suggested and Diamond Plus ads to boost visibility and attract new plann...ers in a crowded market. In 2025, VEA received 906 RFPs, with 39% of Suggested Ads and 23% of Diamond Plus RFPs coming from new planners. The team maintained a 98.8% response rate and a 10.5-hour average response time. Repeat bookings and referrals followed, cementing VEA’s reputation as a trusted resort for group events.

University of Florida Conference Department - Education - Very Large

Gainesville, USA

Cvent helped the University of Florida Conference Department boost operational efficiency by 20%. In the first year, they generated over $2 million in event registration revenue. The team saw a 30% i...ncrease in financial ROI. Cvent streamlined event management, unified branding, and improved attendee engagement. Staff now focus more on strategy and less on manual tasks. The university strengthened its reputation and delivered a better experience for all event participants.

Tour Cvent's Event Management Platform

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Cvent Event Management

What is Cvent Event Management?

Cvent is an Event Management Software used to Improve ROI and Build brand awareness. Its a platform where meetings and Events program come together. It is used by Event professional, Hoteliers and Venues.

Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes. It helps organizations plan and market events, execute onsite, engage audiences and measure and analyze results.

Cvent event management platform provides all the marketing tools to plan and execute events. It also assists to creates and designs all events in one place. Cvent Hospitality cloud assists the hotels and venues win new customers to grow their business with the digital marketing tool, and the software solutions help hotels own their business by servicing customers directly, efficiently, and profitably. Its a complete reimagining of the way to build, design, manage, and experience event websites and registration workflows.

What is Cvent Event Management used for?

Cvent Event Management is a Event Management Software mainly used by its customers to Improve ROI and Scale Best Practices by Event Management, Helpdesk Management and Engagement Management .

What are the top features of Cvent Event Management?

Feedback surveys, Personalization and Templates are some of the top features of Cvent Event Management.

Who uses Cvent Event Management?

Cvent Event Management is used by Non-Profit Organization Management, Education and Events Services among other industries.

What are Cvent Event Management alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Cvent Event Management.

Where is Cvent Event Management located?

Cvent Event Management is headquartered at 1765 Greensboro Station Place, 7th Floor, Tysons Corner, Virginia 22102.
lightning

Peers used Cvent Event Management for event management and helpdesk management

Cvent Event Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.58/5

Read Reviews (130)
Custom Reports

3.70/5

Read Reviews (1599)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.58/5

Read Reviews (130)
Custom Reports

3.70/5

Read Reviews (1599)

Software Failure Risk Guidance

?

for Cvent Event Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Cvent Event Management

Cvent, Inc. News

Product

Cvent announces new Cvent Center for Events Insights

Cvent has launched the Cvent Centre for Event Insights, a new research and thought-leadership initiative aimed at providing event and hospitality professionals with data-driven insights and analysis. This center will focus on delivering original research, expert analysis, and industry perspectives to enhance event performance and decision-making. Initial findings from a Forrester study highlight the importance of live experiences, rising audience expectations, and the need for better data integration in event management.

Product

Cvent unveils new brand and $1 billion product investment at Cvent ...

Cvent unveiled a new brand identity and announced a $1 billion investment in product development and AI innovation at its Cvent CONNECT 2026 conference. The rebrand emphasizes the value of live events in an AI-driven world. Cvent introduced over 70 product innovations, including 34 new AI capabilities, with a focus on its AI engine, CventIQ, designed to enhance event lifecycle management and hospitality solutions.

Company

Cvent launches rebrand and $1bn investment plan

Cvent has launched a new brand identity and announced a $1 billion investment in AI and technology, emphasizing the value of in-person events in an AI-driven world. The rebrand, developed with Wolff Olins, introduces the "Presence Premium" concept, highlighting the importance of live events for building trust. Cvent also launched the Cvent Center for Event Insights to focus on research at the intersection of events, hospitality, and technology.

Company

Cvent Unveils New Brand Promise Built for The Presence Premium™ Era

Cvent has unveiled a new brand identity at its Cvent CONNECT conference, emphasizing the importance of live events in an AI-driven world. The company plans a $1 billion investment in technology and product innovation to enhance its platform, which supports over 8 million events and is trusted by 89% of the Fortune 100.

Cvent, Inc. Profile

Company Name

Cvent, Inc.

Company Website

https://www.cvent.com/

Year Founded

1999

HQ Location

1765 Greensboro Station Place, 7th Floor, Tysons Corner, Virginia 22102

Employees

1001-5000

Social

Financials

IPO