Real-World Case Studies and Customer Success Stories with Intermedia Contact Center

Intermedia helped Wholesale PC, LLC keep their client Bohlke operational after a major power outage. Wholesale PC used Intermedia’s file... backup, sync, and cloud voice services to enable remote work and business continuity. Employees took their phones home and accessed files from anywhere, with no loss of productivity. All files were synced back to the server within hours after power was restored. Bohlke avoided downtime and extra costs thanks to Intermedia’s integrated cloud solutions.
Show More..

Intermedia’s Exchange Email helped US Resources deliver reliable, secure cloud email to their client, Delta Consulting Group. Delta needed better... uptime, security, and support for their growing business. US Resources upgraded Delta from POP3 to Intermedia’s Exchange 2010, ensuring no downtime during migration. Since switching, Delta has had uninterrupted email service and fast support. US Resources credits Intermedia for enabling them to meet high client expectations.
Show More..

Uptime Systems used Intermedia to shift from a managed service provider to a cloud service provider. Their cloud-based services grew... 145% in 2012 and now make up 75% of their revenue. They focused on the legal sector, with two-thirds of their business serving law firms. Intermedia's Exchange Email and Cloud PBX were key to their offerings. Strong partnerships and reliable support helped Uptime Systems become a top 100 cloud service provider.
Show More..

TWT Group, Inc. used Intermedia's SecuriSync to help small and medium businesses improve IT reliability and value. They chose Intermedia... for its strong service and feature-rich cloud solutions. SecuriSync gave their clients secure file sharing, strong encryption, and easy access from any device. TWT highlighted the product's security, mobility, and affordability. Integration with Microsoft apps made it a key part of their cloud service offering.
Show More..

Intermedia Cloud Server helped The Alliance deliver reliable IT infrastructure for digital advertising clients. The Alliance needed 24/7 uptime, strong... security, and flexible support to fight ad fraud and manage campaigns. Intermedia provided a 99.999% uptime guarantee and responsive account management. The Alliance centralized apps and servers, reduced the need for on-site resources, and improved control for clients. They saw cost savings and high satisfaction with Intermedia’s price, SLA, and reliability.
Show More..

Intermedia's Cloud PBX helped Systek cut phone system costs by over 67%. Systek, a government contractor, needed a more affordable... and reliable phone solution. They switched from an expensive on-premises system to Intermedia's hosted PBX. The migration was smooth, with no service downtime. Systek now pays just one third of its previous phone costs and saves about 10 hours a week on IT issues. Employees are more productive with new features like voicemail-to-email.
Show More..

Intermedia's Office in the Cloud helped SulairTech deliver enterprise-class email and IT services to law firms. SulairTech needed HIPAA-compliant, high-availability... email with strong security and seamless billing integration. Intermedia provided a private label solution with five-9s uptime, advanced email security, and easy add-ons like encrypted email and file sharing. SulairTech reduced support workload and gained new clients by offering reliable cloud-based email. Clients now expect always-on email and value the security and compliance features.
Show More..

Intermedia migrated over 10,000 Exchange mailboxes for a global IT provider. The migration covered 500+ accounts across datacenters in the... US, UK, and Canada. Intermedia delivered a seamless, white-labeled migration with no disruption to end users. The provider kept its brand hidden and integrated its own products. As a result, the provider grew its Exchange business and improved customer satisfaction.
Show More..

Intermedia helped Sanders Consulting deliver reliable cloud services to small and medium businesses. Sanders Consulting needed a high-performing Exchange solution... with 24/7 support. Intermedia provided Exchange Email and Cloud Server, letting Sanders Consulting offer enterprise-level reliability to clients. The partnership allowed Sanders Consulting to support more clients and focus on business growth. Cloud technology improved efficiency and reduced costs for both Sanders Consulting and its clients.
Show More..

Intermedia helped SOS Systems respond to an emergency for a Memphis police department. SOS Systems used Intermedia’s Exchange Email to... restore email service in just two-and-a-half hours after 28 days of downtime. The quick onboarding and 30-day risk-free trial impressed the department. SOS Systems now competes for larger government contracts and expands to new states. Intermedia’s support makes SOS Systems more agile and competitive.
Show More..

Intermedia Cloud Server helped Red Rock Service, a one-man IT shop, serve larger clients and cut costs. The solution enabled... 24/7 application availability and reduced a client's monthly expenses by 73%. Provisioning was fast and easy, with no need for extra staff. The platform's reliability and security let the owner focus on business growth, not maintenance. Flexible, contract-free terms supported agile client management.
Show More..

O'Brien Technologies, a 10-person MSP in Bakersfield, uses Intermedia to standardize services and boost efficiency. Intermedia's platform lets them manage... all customer systems from one interface, saving time and simplifying billing. The company leverages Intermedia for Exchange email, Cloud PBX, SIP Trunking, and more. This approach helps O'Brien Technologies serve 100 business customers and 150 schools while maintaining strong margins. Intermedia's support and centralized tools are key to their growth and customer satisfaction.
Show More..

Intermedia Unite helped Northwest Cloud Consulting offer unified communications to its customers. NWCC needed a solution that was easy to... sell, deploy, and manage. Intermedia Unite provided a flexible platform with strong support and fast quoting. NWCC closed two large deals in the first two months. Customers liked the intuitive control panel and 99.999% uptime. NWCC now spends less time on support and more time selling.
Show More..

Intermedia’s VoIP Scout Appliance helped Northwest Cloud Consulting cut pre-sales time by over 50%. NWCC used the tool to test... customer networks before selling Cloud PBX services. This made it easier to prove network reliability and close deals faster. The appliance also improved NWCC’s credibility and enabled more cross-selling of cloud services. Customers appreciated the simple, non-intrusive testing process.
Show More..

Intermedia helped Network Management Group, Inc. (NMGI) grow its cloud services business. NMGI needed 24/7 support, compliant services, and a... private-label option for its accounting clients. Intermedia’s private label model and expert support met these needs. NMGI now offers Exchange Email, Cloud PBX, and SharePoint to clients. Their cloud business has grown steadily since the partnership began.
Show More..

Intermedia’s Cloud PBX helped Midnight Blue Technology Services cut phone setup time from hours to minutes. The managed service provider... needed a reliable, easy-to-deploy VoIP solution with strong support. Intermedia offered a single point of contact and 99.999% uptime. Midnight Blue’s team now spends less time troubleshooting and more time serving clients. The switch to Intermedia made phone systems simple and dependable.
Show More..

Intermedia’s Cloud Server helped Matador Networks recover a client’s critical data and business applications after lightning destroyed their on-premises server. The team restored... operations in just 16 hours, avoiding weeks of downtime. Payroll was processed on time, and employees regained access to essential systems. The cloud solution now protects the client from future disasters and enables secure remote access. Matador Networks credits Intermedia’s onboarding team for the rapid recovery.
Show More..

Intermedia helped Just Call the IT Guy triple its revenue in two years. Before Intermedia, the company struggled with fragmented... IT services and marketing challenges. Intermedia provided a full suite of cloud solutions, marketing resources, and strong customer support. The partner portal and resource library made it easy to answer client questions and close deals. Just Call the IT Guy now saves time and grows faster with Intermedia's tools.
Show More..

Intermedia Unite helped Jordan Associates Integrated Systems modernize their customers' old phone systems. The company needed a reliable, high-quality unified... communications solution to sell under its own brand. Intermedia Unite offered easy implementation, strong support, and seamless onboarding. Customers now enjoy cloud-based phone systems with features like call flip and 99.999% uptime. Jordan Associates strengthened customer relationships and grew its business with Intermedia's partner program.
Show More..

Intermedia’s marketing automation platform helped HAZ Technologies increase business deals by 50% in six months. HAZ used Intermedia’s integrated data... and voice services to launch cloud voice marketing campaigns quickly. The platform saved HAZ 12+ hours a month on campaign creation and $7,500 a year in marketing costs. In just two months, HAZ generated over $12,000 in pipeline revenue from new leads. HAZ expanded its service portfolio and reached its 2016 goals ahead of schedule.
Show More..

Intermedia Cloud Communications helped Granite Technology Solutions shift from legacy PBX systems to a cloud-based UCaaS model. Granite rebranded Intermedia’s... platform as UNIFI360, offering voice, video, chat, and more to its customers. The switch enabled Granite to serve clients in twelve states with flexible, easy-to-support communications. As a result, Granite achieved triple-digit growth rates. The partnership allowed Granite to maintain customer relationships and deliver reliable, scalable solutions.
Show More..

Fisher's Technology needed a reliable UCaaS solution to serve its business clients. They chose Intermedia Unite for its 99.999% uptime... and white-label partner program. This allowed Fisher's to offer unified communications under its own brand. Intermedia's analytics and support helped Fisher's focus on sales, not troubleshooting. Fisher's now plans to showcase Unite in demo centers across its locations.
Show More..

Intermedia helped ENC Technologies improve reliability for its clients by switching from Vonage to Intermedia’s Cloud PBX. Frequent outages with... the previous provider caused client frustration and lost billable hours. After migrating, ENC Technologies saw 100% of its clients using at least one Intermedia service. The owner reports less stress, fewer emergency outages, and more time for family. Intermedia’s support and uptime are highlighted as key benefits.
Show More..

Intermedia helped Electrosonic, Inc. move from an unreliable on-premises server to a secure cloud-based communications platform. The company switched to... Intermedia’s Exchange 2010, SharePoint, and mobile solutions for better reliability and mobility. Electrosonic grew from managing 50 to nearly 500 email accounts without adding IT staff. Employees now collaborate more easily, and mobile work has increased. Intermedia’s disaster recovery and proactive support improved business continuity and security.
Show More..

Intermedia SIP Trunking helped ECS migrate Rainier Title’s 11 offices to a unified phone system. ECS reused most Avaya IP... phones, saving costs and simplifying management. Rainier Title cut phone bills by 60% and recouped infrastructure costs in 5.5 months. Centralized administration made scaling and moving staff easy. Employees kept their numbers and features across locations.
Show More..

Intermedia helped Digital Agent grow by 60% in the first year of partnership. Digital Agent now grows 30-40% every year... using Intermedia’s cloud IT services. The company uses Intermedia for backup, file sharing, hosted Exchange, and Office 365. Intermedia’s support and reliable network keep Digital Agent’s customers happy. Digital Agent trusts Intermedia to deliver a full suite of IT and voice services.
Show More..

Deka Technologies used Intermedia to shift from ERP software to managed cloud services. They needed a cost-effective, reliable cloud solution... for their small business clients. Intermedia helped Deka deliver Exchange Email, Cloud PBX, Conference Calling, and Cloud Server services. This partnership let Deka focus on customer needs and avoid complex infrastructure management. Deka expanded its offerings without raising operational costs.
Show More..

Intermedia helped DailyHosting. net grow its new business by handling onboarding and customer support. The founder, Nathan Oulman, partnered with...Intermedia to offer reliable cloud-based email services to his clients. This allowed him to focus on SEO and driving traffic, while earning commissions through Intermedia’s Advisor Partner Program. Oulman valued the smooth onboarding and strong support from Intermedia. The partnership gave him peace of mind and more time to expand his business.
Show More..

Intermedia helped Datasmith Network Solutions compete with larger IT providers. By partnering with Intermedia, Datasmith could offer 24/7 support and... cloud services with the backing of 350 global staff. This partnership let Datasmith present itself as a credible, reliable provider to prospects. Using Intermedia’s 30-day money-back guarantee, Datasmith increased its closing rate to 80%. The company now confidently targets bigger customers and grows its business.
Show More..

Intermedia helped Crowne Hill Consulting double their business every year. Crowne Hill moved from on-premises email to Intermedia's cloud services.... This shift let them scale without hiring more staff. Intermedia's support and tools made it easy to expand into new markets. Crowne Hill now serves more clients and has grown its voice business. The company moved away from hourly IT work to a scalable cloud model.
Show More..

Intermedia helps Bay Computing Group deliver high-touch IT services to clients with strict compliance needs. Bay Computing uses Intermedia to... offer seamless, reliable cloud solutions, especially for finance and healthcare clients. Intermedia's turnkey services reduce support costs and eliminate server downtime. This lets Bay Computing focus on client support and strategy. The partnership boosts service margins and supports regulatory compliance for demanding industries.
Show More..

Intermedia’s Cloud PBX helped Blue Circle Communication Solutions move away from RingCentral. Blue Circle found Intermedia’s system easy to use... and manage. The company saved time on installations and support. Customers liked features like voicemail to email and easy desk phone moves. Blue Circle spent less on resources and passed cost savings to clients. The switch led to more cloud PBX customers and smoother operations.
Show More..

Intermedia helped A Better Choice Network Solutions grow from 1 to 15 clients in under 18 months. The founder, David... Thornton, used Intermedia’s Cloud PBX, SecuriSync, and Hosted Exchange to offer secure IT services. Intermedia’s 24/7 support and easy-to-deploy products saved time and enabled business growth. Every client now uses at least one Intermedia product. Thornton credits networking and Intermedia’s reliability for his rapid success.
Show More..

White-Harris used Intermedia's UCaaS and CCaaS solutions to keep their brand identity strong. They white labeled these services to offer... them under their own name. This helped them earn more top-line revenue. The company kept control over their customer relationships. They also improved their business by adding new services.
Show More..

Pearson-Kelly used Intermedia Unite to build a successful voice business. The company wanted to expand its unified communications offerings. Intermedia... Unite provided the tools needed for growth. Pearson-Kelly saw positive results after adopting the solution. The case highlights the benefits of using Intermedia Unite for voice services.
Show More..

Intermedia's reseller program lets Medlin white label cloud solutions. Medlin keeps its brand visible to customers. The program supports Medlin... in offering unified communications. Medlin benefits from Intermedia's partner-focused approach. The case highlights value for IT resellers.
Show More..

ImageNet Consulting used Intermedia Unite to grow its business. The company added Intermedia UCaaS to its product portfolio. This helped... them offer more cloud communication solutions to their clients. The partnership supported their expansion and improved their service offerings. ImageNet Consulting saw positive results from using Intermedia's platform.
Show More..

Interface Technologies Northwest chose Intermedia cloud communications solutions. They wanted to support clients of all sizes. Intermedia helped them deliver... reliable cloud services. The partnership made it easier for Interface Technologies Northwest to serve both big and small businesses. The case highlights the value of scalable cloud communications for IT service providers.
Show More..

Gordon Flesch partnered with Intermedia to boost sales performance. The company benefited from Intermedia's partner-first approach and strong support. This... partnership helped Gordon Flesch reach higher sales goals. Intermedia's solutions played a key role in their success. The case highlights the value of reliable vendor support in driving business growth.
Show More..

ATS partnered with Intermedia to use UCaaS solutions. The case highlights how ATS achieved business success through this partnership. The... content focuses on the benefits of unified communications for ATS. Specific metrics or detailed results are not provided. ATS is an Intermedia partner in the IT services sector.
Show More..

TTx used Intermedia’s white-label cloud platform to modernize their unified communications. They replaced legacy UC systems with a cloud-based solution.... This helped TTx offer more flexible and scalable services to their clients. The switch improved their ability to compete in the market. TTx now delivers advanced communications without managing complex infrastructure.
Show More..

Intermedia's embedded Teams solution helped Sunrise Solutions unlock new revenue streams. Sunrise Solutions used Intermedia Unite and Contact Center to... drive customer success. The solution enabled Sunrise Solutions to offer unified communications and contact center services. This led to new growth opportunities for the company. The case highlights the benefits of integrating Intermedia's UC/CC for Teams.
Show More..

Intermedia helped SulairTech deliver enterprise-class email and cloud IT to law firms. SulairTech needed HIPAA-compliant, high-availability email with strong security... and billing system integration. Intermedia's private label cloud services met these needs, offering five-9s uptime, advanced email security, and easy add-ons like encrypted email and file sharing. SulairTech reduced support workload and gained new clients by switching from on-premises servers to Intermedia's cloud. Clients now enjoy reliable email and improved compliance.
Show More..

RJ Young uses Intermedia's contact center solution as both a partner and a customer. The company sells the contact center... product to its own clients and also benefits from using it internally. This dual role helps RJ Young understand the product deeply. Their experience leads to better service for their customers. The case highlights the value of being both a reseller and a user.
Show More..

RJ Young uses Intermedia's AI-powered solutions as both a partner and a customer. They benefit from the same products they... offer to their clients. This approach helps them understand the value and performance of Intermedia's technology. The case highlights the advantages of using what they sell to improve service and trust. RJ Young leverages Intermedia to enhance their own operations and client offerings.
Show More..

ProTelesis adopted Intermedia's Microsoft Teams integrations. They wanted to improve their communication tools. Intermedia provided integrations for Microsoft Teams. ProTelesis... now uses these integrations to support their business. The case highlights the adoption of unified communications solutions.
Show More..

Pearson-Kelly Technology partnered with Intermedia to improve their cloud communications. They wanted to own the customer relationship and needed a... reliable provider. Intermedia Unite helped them deliver better service to their clients. The partnership allowed Pearson-Kelly to grow their voice business. They found a true partner in Intermedia for unified communications.
Show More..

Interface Technologies Northwest chose Intermedia cloud communications solutions. They wanted to support clients of all sizes. Intermedia helped them deliver... reliable services. The partnership enabled Interface Technologies Northwest to serve both big and small clients. The solution focused on cloud communications for IT service delivery.
Show More..

ImageNet Consulting added Intermedia UCaaS to its product portfolio. The company wanted to build for the future and expand its... offerings. Intermedia UCaaS helped them achieve this goal. The solution enabled ImageNet to provide more value to its clients. This move positioned ImageNet for growth in the cloud communications market.
Show More..

POA used Intermedia to modernize communications for auto dealerships. The challenge was to improve how dealerships connect and share information.... Intermedia provided a solution that streamlined communication tools. As a result, POA helped dealerships work faster and more efficiently. This case highlights the impact of unified communications in the automotive sector.
Show More..

CRN chose Intermedia for its cloud communications needs. The case study highlights why managed service providers (MSPs) prefer Intermedia. CRN... used Intermedia's products to improve their cloud communications. The results section suggests positive outcomes, but no specific metrics are provided. The focus is on the benefits for MSPs using Intermedia.
Show More..

Voys used Intermedia to expand its cloud communications services. The company needed to offer integrated UCaaS and CCaaS for midmarket... and international customers. Intermedia’s platform let Voys add AI-powered features and scale quickly without extra cost or complexity. Voys kept full control of its brand and customer relationships. The partnership helped Voys deliver consistent, automated service and grow faster across markets.
Show More..

Montana Phone used Intermedia unified communications to drive revenue. Jayme Branson, the owner and CEO, chose Intermedia to improve business... communications. The solution helped Montana Phone grow its business. The company saw positive results after using Intermedia's platform. Montana Phone now relies on Intermedia for unified communications.
Show More..

BSB Communications switched from Mitel to Intermedia to improve their UCaaS and CCaaS offerings. The company wanted to deliver better... cloud communications solutions to their customers. Intermedia provided products that helped BSB enhance their service quality. The case highlights the benefits of choosing Intermedia for cloud-based communications. BSB now delivers superior unified communications and contact center solutions.
Show More..

Maryland Telephone used Intermedia's cloud-based unified communications tools. They wanted to offer more modern features for hybrid work. The solution... helped them deliver these features to their customers. Intermedia's platform enabled Maryland Telephone to support hybrid work environments. This improved their service offerings for clients.
Show More..

ATS Communications uses Intermedia to deliver next-gen UCaaS to its customers. The company values the strong partnership and high-quality solution... from Intermedia. This helps ATS Communications provide advanced unified communications services. The partnership supports their business growth. No specific metrics or numbers are mentioned in the content.
Show More..

Intermedia helped ACN move all its customers from a network-based voice platform to Intermedia Unite. The migration included expert support... and guidance from Intermedia. ACN relied on Intermedia's know-how for a smooth transition. The case highlights Intermedia's ability to handle large-scale customer migrations. ACN now uses Intermedia Unite for its voice services.
Show More..

RealmConnect uses Intermedia's white label partner model to sell UCaaS. The company finds Intermedia's platform easy to use. RealmConnect benefits... from the ability to offer branded cloud communications. The partnership helps RealmConnect grow its business. Intermedia supports RealmConnect with reliable solutions.
Show More..

Maryland Telephone used Intermedia's cloud-based unified communications tools. They wanted to offer more modern, hybrid work-ready features. The solution helped... them deliver better communication options to their clients. The tools supported hybrid work and improved service delivery. Maryland Telephone now provides advanced features for modern workplaces.
Show More..

Kinetic Advisors LLC needed a secure way to share and back up files across three offices. Their old tool lacked... advanced features and support. Intermedia's SecuriSync let them collaborate on documents from any location and assign permission levels. The team now uses a single vendor for file sharing, backup, and communication. Employees access files easily on web and mobile apps. Kinetic trusts SecuriSync for secure, user-friendly file collaboration.
Show More..

Intermedia helped Baltimore Capital avoid $40,000 in upfront IT costs by providing hosted Exchange Email and Email Archiving. The solution met... strict financial industry compliance standards, including SEC and FINRA. Baltimore Capital used Intermedia’s HostPilot Control Panel to manage mailboxes easily. The company now pays a predictable monthly fee instead of large capital expenses. Staff can focus on business while Intermedia handles technology and compliance.
Show More..

VT Credit Canada switched to a hosted contact center solution from Intermedia. The nonprofit credit counseling service wanted to better... support its clients. After the switch, they reduced customer service emails by 45%. This helped them serve clients faster and more efficiently. The new system improved their customer support process.
Show More..

Intermedia Contact Center helped CMLS Financial improve customer satisfaction and streamline processes. The company saw happier customers and more efficient... workflows. Tara Somerset, managing director, highlighted these benefits. Intermedia's solution made a clear impact on their operations.
Show More..

Intermedia Unite helped Instituut Verbeeten improve communication across three locations. Staff now use one extension and mobile devices for better... reachability. The cloud platform increased internal coordination and patient safety. Employees are more mobile and accessible. Reporting and AI-powered insights support future growth. The solution meets strict healthcare compliance standards.
Show More..

Intermedia Unite helped Envita Medical Centers move to remote work fast. The transition allowed uninterrupted patient care from home. Brian... Harrison, president of Envita, praised the solution. The case highlights remote healthcare delivery and cloud communications. Intermedia enabled secure, reliable connections for medical staff. Envita kept serving patients without disruption.
Show More..

Page Point Animal Hospital & Pet Resort used Intermedia to improve work-life balance for its owners. The app helped them... unplug from work when needed. Owners Dr. B. Simpson and A. Simpson say the solution lets them detach from business tasks. This change made it easier to manage stress and focus on personal time. The testimonial highlights the value of flexible communication tools for small healthcare providers.
Show More..

Intermedia Cloud Contact Center helped Los Angeles County Department of Health Services manage hundreds of thousands of patient communications. The solution improved... TeleHealth capabilities. Patient care teams stayed connected remotely. The department handled a crisis with better communication tools. Intermedia supported remote healthcare delivery. The case highlights scalable cloud contact center technology for large healthcare organizations.
Show More..

Intermedia helped Wai and Connor LLP, a law firm with 50 attorneys, solve email archiving challenges. The firm needed fast,... secure email ingestion and unlimited storage. Attorneys wanted to keep using Microsoft Outlook, and Google Apps was not a fit. Intermedia provided Exchange Email and Email Archiving, enabling quick, reliable migration with no downtime. Now, attorneys can find old emails in seconds, with strong security and 24/7 support.
Show More..

Intermedia helped Robert Allen Law replace paper processes with SecuriSync. Employees now stay up-to-date with digital document sharing. The firm... reports improved customer satisfaction. Mark Norman, Director of IT, values the reliability of the service. The solution keeps both staff and clients happy.
Show More..

Intermedia's unified communications helped Gatling Solicitors become more agile. The law firm used cloud communications from Intermedia and CBC. They... saw immediate improvements in productivity. Customer service emails dropped by 45%. The solution made the firm more efficient. Gatling Solicitors now works faster and serves clients better.
Show More..

Intermedia’s Cloud PBX helped Longevity cut phone costs by over 44%. Longevity switched from analog phones to a cloud-based system... for better features and reliability. Intermedia managed the migration, solved wiring issues, and provided strong customer support. Longevity now enjoys seamless call transfers, digital reporting, and mobile call routing. The switch improved communication and gave Longevity a professional edge.
Show More..

Intermedia provides ARCpoint Labs with cloud-based Exchange email and SecuriSync backup. ARCpoint Labs needed reliable email uptime and HIPAA-compliant security... for over 100 franchise locations. Their previous vendor caused frequent downtime and lacked strong support. With Intermedia, ARCpoint Labs achieved 99.999% email uptime and secure file sharing. Franchisee satisfaction improved, and the company gained peace of mind with responsive support and ransomware protection.
Show More..

VT Envita needed to ensure patients received critical care without delays. They faced challenges that could impact patient survival if... not addressed quickly. Intermedia provided a solution that removed shipping concerns and enabled seamless care delivery. As a result, VT Envita could support patients effectively, even during urgent situations.
Show More..

Intermedia Private Cloud helped Regency Centers integrate Exchange Email with custom archiving, unified messaging, and email signature solutions. The company needed... a secure, compliant, and flexible email platform to support operations across 322 shopping centers. Intermedia delivered a dedicated private cloud, enabling seamless integration with third-party tools and large mailbox storage. The migration took just 30 days with no business downtime. Employees now benefit from unified messaging and improved productivity.
Show More..

Intermedia SIP Trunking helped Rainier Title cut its phone bill by 60%. The company managed too many voice carriers and... needed a unified phone system. Intermedia and ECS migrated Rainier Title to SIP Trunks, centralizing administration and removing analog gateways. Employees now have consistent features and can keep their numbers when moving offices. Rainier Title recouped infrastructure costs in five and a half months and opened two new offices.
Show More..

F. C. Tucker Company Inc. used Intermedia's technology to support their business. In 2020, they achieved their highest sales. The... company credits the right technology for this success. The solution helped them stay productive. Their VP of digital marketing & technologies shared this result. Intermedia played a key role in their growth.
Show More..

Intermedia Contact Center helped the Cleveland Guardians move from an old on-premises phone system to a cloud-based platform. This change improved... fan engagement and made communication more reliable. The new system let staff work from anywhere and reduced IT workload by 20–30 hours per week. Integration with Microsoft Teams and Dynamics 365 made service faster and more personal. The Guardians now have a scalable, mobile-friendly contact center that supports their busy schedule and growing needs.
Show More..

San Jose Earthquakes used Intermedia to stay connected with their fans. The team needed a way to maintain strong communication.... Intermedia provided a solution that helped them engage with their audience. Jared Shawlee, the team's president, praised the service. The case highlights the importance of reliable communication tools for sports organizations.
Show More..

San Jose Earthquakes switched to remote work overnight. Intermedia helped them make the change fast. The team kept working with... no problems. The president said the results were great. Intermedia made remote work easy for the club.
Show More..

Intermedia integrated its Exchange Email and Email Archiving with System One’s Bullhorn applicant tracking system. System One needed a new... email solution to upgrade Bullhorn and required zero downtime. Intermedia enabled seamless migration and direct integration, letting recruiters access Bullhorn features inside their email. The solution was cost-effective and easy to manage. System One can now scale and onboard new acquisitions smoothly.
Show More..

VT CMLS uses Intermedia to gain more autonomy and speed in making changes. The team does not have to wait... for outside help to update their systems. This independence helps them move fast and stay flexible. The case highlights how Intermedia supports quick decision-making and control for small businesses.
Show More..

White-Harris used Intermedia's UCaaS and CCaaS solutions with white labeling. This helped them keep their own brand strong. They also... increased their top-line revenue. The company wanted to keep brand equity while offering cloud communications. Intermedia's platform let them do this and grow their business.
Show More..