Real-World Case Studies and Customer Success Stories with Instabug

Instabug helps CitrusBits improve client collaboration during mobile app development. CitrusBits needed a way to collect feedback and organize bug reports from clients across many projects. Instabug ...made it easy for clients to share input and for the team to capture technical details. The integration with Jira lets CitrusBits forward bug reports automatically and manage issues efficiently. Clients stay engaged and feel involved throughout the project, leading to better app outcomes.
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Instabug helps Prolific Interactive improve their app development process. The agency needed a faster, more complete feedback loop for building mobile apps. Instabug made it easy for team members and... stakeholders to report bugs and feedback. This led to more feedback, faster issue triage, and better app quality. Prolific Interactive now uses Instabug in every development build.
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Instabug helps Figma collect actionable user feedback and reduce debugging time for its mobile apps. Figma needed better visibility into user issues, as email and app store reviews lacked context and... details. Instabug made it easy for users to report problems with screenshots and diagnostic data. This improved Figma's ability to resolve issues quickly and deliver a reliable mobile experience. The solution supports Figma's growth by enhancing collaboration and user satisfaction.
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Instabug helped Poparazzi collect user feedback and improve their iOS photo-sharing app. The team used Instabug’s in-app chat and shake-to-report features to connect with users and fix bugs fast. Thi...s feedback loop helped Poparazzi reach product-market fit and become the #1 app on the App Store. Seamless integration with tools like Jira and Github made development easier. Poparazzi’s small team managed rapid growth and delivered an app Gen Z users love.
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Instabug helped Decathlon Outdoor improve its mobile app performance. The team used Instabug’s crash reporting and application performance monitoring tools. They needed to reduce crash rates and boos...t user experience to become a top-rated app in France within six months. Instabug gave them detailed insights, helping them fix issues faster. As a result, Decathlon Outdoor increased its Apdex score and improved app store ratings.
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Instabug helped Verizon improve the Verizon Cloud app's stability and security. Verizon needed a crash reporting and app health monitoring tool that met strict privacy rules. Instabug provided privat...e cloud hosting and unified crash data across iOS and Android. The platform made it easy to track issues and share data with outside vendors. Verizon achieved 99.9% crash-free sessions after using Instabug.
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Instabug helped the Royal Belgian Football Association (RBFA) improve bug reporting accuracy for their official app. The RBFA team needed a better way to track and resolve bugs to meet fan expectatio...ns. Instabug integrated with Jira and Zendesk, streamlining ticket management and automating responses. The platform grouped similar issues, making it easier for developers to spot trends and fix problems fast. The app dashboard gave RBFA a clear view of performance and user feedback, helping them deliver a better experience for fans.
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Instabug helped Brain Technologies fix slow bug tracking and improve app quality. Before Instabug, the team used manual processes that caused delays and missed issues. Instabug let them find and fix ...bugs faster, assign tickets, and work better as a team. Integrations with Jira and Slack made tracking and communication easy. As a result, Brain Technologies sped up issue resolution and improved user satisfaction.
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Instabug helps Envoy find and fix app issues fast. Envoy needed a better way to spot and diagnose problems in their office management app. Before Instabug, they struggled to get early reports and cle...ar feedback from users. With Instabug, Envoy collects detailed logs and screenshots, making it easy for support and engineering to understand and solve problems. This leads to more reliable apps and happier customers.
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Instabug’s mobile observability platform helped Grupo Boticário improve app stability and user experience. The team struggled with crashes and poor performance using generic web monitoring tools. Ins...tabug provided detailed crash reports, app performance monitoring, and prioritized issue lists. Grupo Boticário gained new visibility into performance metrics and fixed a key user flow, improving its performance by about 60%. The solution also streamlined workflows and improved team collaboration.
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Instabug helped Houseparty connect better with users. Houseparty wanted a direct feedback tool inside their app. Instabug’s SDK made it easy for users to send feedback in two steps. The team used Ins...tabug’s Slack and Front integrations to track and address issues fast. Houseparty responds to every report and uses feedback to improve their app and guide product development.
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Saturn used Instabug’s bug and crash reporting tools to improve their QA process. The team faced challenges as their user base and staff grew, making bug tracking hard. Reports came from many channel...s, causing confusion and delays. Instabug helped automate bug reporting and made it easier to collect detailed feedback. Saturn reduced their error detection and repair time by over 85%. The QA team saved time and improved app quality for high school students.
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Instabug helped Veepee improve conversion optimization for their mobile app. Veepee used Instabug to collect feedback from their most valuable users. The team added a feedback feature that let users ...shake their phones to send feedback. This helped Veepee connect with users and gather insights to improve app quality. The Instabug + Asana integration made it easy to sort and resolve issues. Veepee plans to expand the feedback feature to more users.
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