No results found

Try adjusting your search terms

Hospitality Case Studies and Customer Success Stories with Guesty

 

Neat Suites - Hospitality - Small

Cincinnati, USA

Guesty helped Neat Suites achieve a 100% Airbnb response rate. Before using Guesty’s 24/7 Guest Communication Services, Neat Suites struggled... to keep up with guest messages, which took up 40% of their time. After adopting Guesty, their average response time dropped to 56.8 minutes. This improved guest satisfaction and allowed the team to focus on growing their business. Neat Suites also used integrations like Beyond and Breezeway for pricing and property maintenance.

Read on →
 

Marigny Management - Hospitality - Small

New Orleans, USA

Guesty helped Marigny Management grow its short-term rental listings by 166% in one year. The company used Guesty to expand... beyond a single OTA, automate guest communication, and improve pricing strategies. Marigny Management increased its listings to 80 properties and doubled its staff. Monthly revenue hit $250,000, surpassing pre-pandemic highs. Guesty’s tools saved 40 hours a week in guest messaging.

Read on →
 

Les Cles Biarrotes - Hospitality - Small

France

Guesty helped Les Cles Biarrotes, a family-run hospitality business in France, manage 40 properties efficiently. The team replaced manual spreadsheets... with Guesty's revenue management and financial tools. They quickly adjusted pricing and booking strategies during the pandemic. This led to 85% summer occupancy, even higher than 2019. Guesty also unified team operations and improved guest communication.

Read on →
 

Stay at Lina - Hospitality - Small

New York, USA

Guesty helped Stay at Lina, an international property management company, centralize bookings and operations. The team used Guesty’s multi-calendar and... automated messaging to reduce double bookings and improve guest communication. In one year, Stay at Lina grew its portfolio by 46% and increased revenue by 30%. Guesty’s unified platform enabled better task management and allowed the company to raise nightly rates by $250. Guest reviews improved as a result of faster, more organized responses.

Read on →
 

Lemon Stays - Hospitality - Small

Montreal, Canada

Guesty helped Lemon Stays grow its property portfolio from 12 to 80 units in under three years. The company automated... guest messaging and team coordination, replacing manual WhatsApp processes. Guesty’s revenue management tools boosted revenue with AI-powered pricing. User management features improved security and efficiency. Lemon Stays now delivers better guest experiences and plans to expand further.

Read on →
 

Innkeeper - Hospitality - Small

Lisbon, Portugal

Guesty helped Innkeeper grow from 6 to over 60 short-term rentals in one year. This is a 900% increase. Innkeeper... also tripled its revenue projections for 2020 compared to 2019. Guesty’s automation tools saved time by handling guest communication and daily tasks. Innkeeper now operates with just 33% of the workforce it would have needed without Guesty. The company improved occupancy rates and guest ratings using Guesty’s integrations and analytics.

Read on →
 

Homestead Modern - Hospitality - Small

Joshua Tree, USA

Homestead Modern manages premium vacation rentals in Southern California. They use Guesty to handle reservations, pricing, and guest messaging across... multiple platforms. Guesty lets their team manage historic Lloyd Wright buildings in partnership with the Joshua Tree Retreat Center. The COO says Guesty made it possible to operate these unique properties with one unified system. Homestead Modern can now scale their business while focusing on property renovations.

Read on →
 

Heimaleiga - Hospitality - Small

Reykjavík, Iceland

Guesty helped Heimaleiga, an Iceland-based aparthotel business, keep occupancy rates at 90%. The company struggled to manage finances and scale... with over 100 listings. Guesty’s property management software improved team communication and financial transparency. Automation tools saved 30-40% of staff time each week. Heimaleiga grew to 160 listings and expects to surpass 200 units, expanding efficiently with Guesty’s support.

Read on →
 

WonderStay - Hospitality - Small

Seattle, USA

Guesty helped WonderStay add 9 new properties in just 4 months. WonderStay used Guesty's direct booking tools, owner portal, and... Open API to automate onboarding and guest messaging. The platform enabled custom app integrations and improved brand visibility. WonderStay now manages 26 properties with a 4.96 average Airbnb rating. Guesty supports WonderStay's goal to double its portfolio each year.

Read on →
 

Tasman - Hospitality - Small

Mexico City, Mexico

Guesty helped Tasman, a property management company in Mexico City, boost occupancy by 168% in one year. Tasman used Guesty... to centralize check-in, guest communications, and review management. The platform gave Tasman real-time analytics, automated revenue management, and streamlined guest feedback. Tasman added 150 new listings in two years and cut guest response time by 41%. Guesty supported Tasman's growth and improved guest satisfaction.

Read on →
 

Red Cottage - Hospitality - Small

USA

Guesty helped Red Cottage, a boutique property management company, achieve 5X revenue growth. Red Cottage switched from Lodgix to Guesty... to support rapid expansion and improve backend operations. With Guesty, they grew their property portfolio by 131.82% in less than two years. The platform enabled a 16.52% increase in average daily rate and a 19.11% rise in revenue per available listing. Guesty’s integrations and CRM tools also boosted guest retention and direct bookings.

Read on →
 

Ohana - Hospitality - Small

New Zealand

Guesty helped Ohana, a New Zealand vacation property group, achieve 158% year-over-year portfolio growth. Ohana used Guesty Shield for insurance,... advanced reporting, and seamless integrations to expand beyond Airbnb. The Owner Portal improved owner relationships and eliminated booking errors. Automation and data insights reduced admin work and boosted occupancy rates. Ohana became the country's second-largest vacation property group with 88.5% occupancy and a 46.49% RevPAR increase.

Read on →
 

Hostini - Hospitality - Small

Stockholm, Sweden

Hostini used Guesty to grow from 40 to 362 properties in under five years. They replaced manual spreadsheets with Guesty's... centralized platform. This let them manage bookings, owners, and guest communications more efficiently. Hostini expanded to new platforms like Booking and Expedia. Automated messaging and analytics helped them scale while keeping high service quality. Hostini won the Airbnb Quality Award two years in a row.

Read on →
 

Host The Bay - Hospitality - Small

San Francisco, USA

Host The Bay used Guesty to manage 19 short-term rental properties in the Bay Area. They needed a platform to... help them scale while keeping service quality high. Guesty provided centralized communication, automated tasks, and real-time reporting. The team now manages bookings and guest messages faster and more accurately. Host The Bay achieved a 75% average occupancy and a 9.92 average guest rating after adopting Guesty.

Read on →
 

Wehost - Hospitality - Small

Tbilisi, Georgia

Wehost used Guesty to grow from 6 to over 300 apartment listings in Georgia. They achieved 1300% growth in listings... in 2019 and now manage 2% of Airbnb listings in the country. Guesty’s automation, multi-calendar, and owner portal helped Wehost scale operations and build trust with property owners. Monthly revenue now exceeds $200K, with 96% positive guest reviews. Guesty enabled Wehost to centralize activities, automate tasks, and prepare for future expansion.

Read on →
 

Upstay - Hospitality - Small

Toronto, Canada

Guesty helped Upstay grow 650% in less than a year. Upstay saved nearly half a million dollars by automating guest... messaging and property management tasks. The team became more efficient and improved guest experiences with Guesty's tools. Upstay expanded from three to five cities and plans to add 200 more units. Integrating with PriceLabs and more OTAs increased occupancy and demand during the pandemic.

Read on →
 

Tiny Away - Hospitality - Small

Singapore, Singapore

Tiny Away used Guesty to manage and grow their luxury tiny home rentals. They automated guest communication and listing updates... across OTAs. This saved 30% of operational time on guest messaging and 20% on listing management. In four years, they grew their listings by 400% and increased revenue sixfold. Guesty helped them avoid hiring 3-5 extra staff.

Read on →
 

Occupied LLC - Hospitality - Small

Boston, USA

Guesty helped Occupied LLC, a Boston-based short-term rental manager, achieve 47% direct bookings and 94% occupancy at The Cove boutique hotel. The company struggled... with too many disconnected systems as it grew from a single-unit to a multi-property operator. Guesty provided a unified platform for guest communication, channel management, and team coordination. Automated check-in tools and integrations with third-party tech improved guest experience. With Guesty, Occupied LLC saved time, expanded its portfolio, and focused on new hotel acquisitions.

Read on →
 

Tangy Mgmt - Hospitality - Small

Miami, USA

Tangy Mgmt, a Miami-based property management company, struggled with a high volume of guest messages. Guesty’s 24/7 Guest Communication Service... helped them respond to inquiries within the hour. This improved their Airbnb rankings and increased bookings. The integration also saved them the cost of 5-6 team members. Tangy Mgmt now has more time to focus on business growth and guest experience.

Read on →
 

Sojourn - Hospitality - Small

USA

Guesty helped Sojourn grow from 20 to 257 properties by streamlining property management. Sojourn used Guesty's multi-calendar and unified inbox... to manage both short-term and long-term rentals. The platform enabled efficient guest communication and centralized operations. Sojourn increased direct bookings and improved guest experiences. Their hybrid rental model and focus on personalized service set them apart in the hospitality market.

Read on →
 

Stay Local Austin - Hospitality - Small

Austin, USA

Guesty helped Stay Local Austin grow listings by 208% and boost revenue by 70% in one year. The property management... team reduced admin time by 25% and saved 60 hours per week. Guesty’s platform let them centralize operations, automate tasks, and use dynamic pricing tools. The Owner’s Portal feature attracted more homeowners. Stay Local Austin now manages 37 properties and outperforms local competitors with a 65% occupancy rate.

Read on →
 

SiteMinder - Hospitality - Large

Sydney, Australia

Guesty partnered with SiteMinder to help hotels get more reservations. SiteMinder users saw 59 extra bookings in one month after... using the integration. Some long-term users reported over 200 new reservations. One customer earned $37,000 more in the first month. Others made over $66,000 from the partnership. The integration made it easier for hotels to reach more guests and grow profits.

Read on →
 

Rove Travel - Hospitality - Small

New York, USA

Guesty helped Rove Travel scale its luxury rental business across top markets. Rove achieved an 86% average occupancy rate in... New York City. Property owners saw rental income rise by up to 60%. Guesty’s platform enabled direct bookings, advanced analytics, and multi-channel distribution. Rove maintained high service standards while expanding its portfolio to 130 properties.

Read on →
 

Peninsula Escapes - Hospitality - Small

Australia

Guesty helped Peninsula Escapes recover from a six-month pause in guest bookings. The property management company saw a 35-40% increase... in revenue after using Guesty. Uploading new property listings became fast and easy, replacing manual spreadsheets. Brad Anderson, the founder, credits Guesty for enabling business growth and saving time. The platform's automation features let the team focus on expanding their portfolio.

Read on →
 

Operto Teams - Hospitality - Small

Leavenworth, USA

Operto Teams used Guesty to automate property management for hundreds of vacation rentals. The integration allowed real-time syncing of reservations... and automated task scheduling. Staff could manage operations with dashboards and communicate easily with guests. Users reported smoother workflows, happier staff, and increased owner trust. Operto Teams credits the partnership for enabling business growth and streamlined operations.

Read on →
 

Ocean Home - Hospitality - Small

Cancun, Mexico

Ocean Home used Guesty to grow its luxury villa portfolio by 140% in Cancun. Before Guesty, they struggled with fragmented... workflows, high costs, and manual processes. Guesty centralized their operations, automated tasks, and improved financial reporting. The platform's integrations and dynamic pricing tools helped boost revenue and guest satisfaction. Ocean Home now plans to double its portfolio and expand internationally.

Read on →

Key Collective Management - Hospitality - Small

Guesty helped Key Collective Management restore reliability after a failed migration to a competitor. The team eliminated double booking risks... with Guesty's multi-calendar and automated owner statements using robust accounting features. They replaced third-party tools by using Guesty's native Tasks, streamlining daily operations. With automation in place, they now plan to expand their vacation rental portfolio and use guest data for targeted email marketing.

Read on →

StaySee Colombia - Hospitality - Small

Guesty helped StaySee Colombia boost direct bookings with its direct booking engine. The company struggled with unreliable PMS tools and... lost bookings due to technical issues. Guesty provided a clean interface, strong automation, and reliable support. StaySee saw more direct bookings, better guest retention, and improved listing ratings. Automated messaging and analytics saved time and improved performance.

Read on →

StayinLondon - Hospitality - Small

Guesty helped StayinLondon, a boutique property management agency, automate tasks and streamline operations. The team saw a 20% increase in... average daily rate and a 10% rise in occupancy. Time spent on routine tasks dropped by 50%. Guesty's mobile app, robust integrations, and automated reporting improved accuracy and owner communication. StayinLondon now focuses on high-impact work and mindful growth.

Read on →

Morris Ranch - Hospitality - Small

Guesty helped Morris Ranch cut manual work by automating guest messaging, pricing, and bookings. The team used to manage these... tasks by hand, which took too much time. With Guesty, one person now handles what was once a full-time job. Automated tools like PriceOptimizer and a centralized inbox save time. Morris Ranch can now focus on guest experience and business growth.

Read on →

The Lauderdale Boutique Hotel & Suites - Hospitality - Small

Guesty helped The Lauderdale Boutique Hotel & Suites boost its property valuation by 30% in two years. The hotel automated... guest communications and operations using Guesty’s Multi-Unit feature and integrations like Conduit and PricePoint. Technology and communication costs dropped from 9% to under 5% of revenue, saving $32,000 annually and adding $600,000 in property value. Occupancy rose from 80% to 82%, and ADR increased from $143 to $152. The team now saves 10 hours of work per week and operates with minimal staff involvement.

Read on →

Mi Casa Es Tu Casa - Hospitality - Medium

Guesty helped Mi Casa Es Tu Casa cut reporting time from 15-20 days to just two days per month. The platform eliminated... double bookings and automated 70% of guest communication. Mi Casa Es Tu Casa saw 53% growth since joining Guesty. The team now manages about 160 properties with only five leaders. Guesty enabled seamless operations, improved owner relations, and helped them become Airbnb's #1 host.

Read on →

Moment - Hospitality - Small

Guesty helped Moment, a high-end aparthotel brand, triple its portfolio from 4 to 12 properties. The team cut daily workload... by 20% per person using Guesty's automation and integrations. Manual guest messaging and pricing updates became fast and easy. The Multi-Calendar tool boosted occupancy rates. Guesty let Moment grow without adding more staff, keeping their guest experience strong.

Read on →

The Hideaways - Hospitality - Small

Guesty helped The Hideaways increase monthly revenue by 20%. The company saved 15–20 hours per week with automation and centralized... workflows. Occupancy rates rose by 10–15%, especially midweek. Property onboarding time dropped to under 24 hours. Guest response times improved by over 50%. Guesty enabled The Hideaways to scale while keeping high-quality guest experiences.

Read on →

Capitalia - Hospitality - Medium

Guesty helped Capitalia grow from 60 to over 600 property listings in Mexico. Capitalia used Guesty to manage multi-unit operations,... automate guest communication, and protect luxury villas with Damage Protection. Advanced Analytics enabled a 40% improvement in Formula 1 event results. Capitalia achieved a 45.3% year-over-year revenue growth and maintains 76% average occupancy. Guesty also powered direct bookings and a custom loyalty program.

Read on →

Host Wise - Hospitality - Medium

Guesty helped Host Wise stabilize a portfolio of over 600 properties in Portugal. Host Wise switched to Guesty after facing... issues with other PMS platforms, like unreliable integrations and manual work. Guesty provided smooth onboarding, strong automations, and reliable API connections. Host Wise eliminated Airbnb penalties and improved operational control with automated workflows and WhatsApp messaging. Guesty enabled Host Wise to prepare for growth into hotel and serviced apartment management.

Read on →

Agave Vacation Rentals - Hospitality - Small

Guesty helped Agave Vacation Rentals automate guest messaging and keycode distribution. This made check-ins faster and improved guest reviews. The... owners portal gave property owners live booking data and insights. Agave VR reached a 60% average occupancy rate and increased reservations. Guesty let them grow their portfolio without losing quality.

Read on →

Chaletô - Hospitality - Medium

Guesty helped Chaletô scale from 10 to over 300 properties in about two years. The platform automated guest messaging and... reduced manual work. Chaletô achieved 325% year-over-year revenue growth. Guesty’s automation, integrations, and owner portal supported fast onboarding and high service quality. Most new hires learned Guesty in 24 hours, fueling rapid expansion in Québec.

Read on →
 

White Spider - Hospitality - Small

Portland, USA

White Spider used Guesty to manage hundreds of short-term rental listings across the US. The company struggled to keep up... with guest communication and administrative tasks as it grew. Guesty’s Unified Inbox and automated messaging helped the team save hours each week. The Multi-Calendar feature made it easier to manage bookings and optimize occupancy. With Guesty, White Spider expanded its portfolio and improved guest experiences while employing a team that is 95% women.

Read on →
 

Mi Casa Es Tu Casa - Hospitality - Small

Mexico

Guesty helped Mi Casa Es Tu Casa cut reporting time from 15-20 days to just two days per month. Cleaning reports now... take seconds instead of hours. Double bookings dropped from daily to zero. 70% of guest communication is automated, and guest issues are solved in under 10 minutes. The company holds a 4.82 average rating across 16,700+ Airbnb reviews. Guesty enabled the team to manage 160 properties with just five leaders.

Read on →
 

Key Collective Management - Hospitality - Small

USA

Key Collective Management manages 22 vacation rentals in Tennessee and Georgia. After leaving Guesty for a competitor, they faced issues... with unreliable calendar rules and manual accounting. The team returned to Guesty for its stable platform and customizable accounting features. Guesty’s automation now helps them streamline daily operations and consolidate tools. With Guesty, they plan to expand their portfolio and use guest data for targeted email marketing.

Read on →
 

The Lauderdale Boutique Hotel & Suites - Hospitality - Small

Fort Lauderdale, USA

Guesty helped The Lauderdale Boutique Hotel & Suites boost asset valuation by 30% in two years. The hotel automated guest... communications and reduced technology costs from 9% to under 5% of revenue. Occupancy increased from 80% to 82%, and average daily rate rose from $143 to $152. Automations now save the team 10 hours of work each week. Guest response times dropped from over an hour to just 2 minutes.

Read on →
 

Host Wise - Hospitality - Small

Porto, Portugal

Guesty helped Host Wise manage over 600 properties in Portugal. Host Wise switched from Hostify to Guesty to fix unreliable... integrations and system outages. Guesty provided smooth onboarding, weekly support, and clear migration steps. Automated messaging and stable integrations reduced manual work and errors. Host Wise eliminated Airbnb penalties and stabilized their portfolio. They are now ready to expand into hotels and serviced apartments.

Read on →
 

The Hideaways - Hospitality - Small

Devon, UK

Guesty helped The Hideaways save 15–20 hours per week by automating guest messaging and centralizing workflows. The platform increased occupancy... rates by up to 15% and grew monthly revenue by 20%. Property onboarding time dropped from days to under 24 hours. Guest response times improved by over 50%. Guesty enabled The Hideaways to scale while maintaining a premium guest experience.

Read on →

Agave Vacation Rentals - Hospitality - Small

Guesty helped Agave Vacation Rentals automate guest messaging and keycodes. This made check-ins faster and easier. The owners portal gave... property owners live booking access. Agave VR saved time and kept service quality high while growing. Guesty brought all tools into one platform for better property management.

Read on →

Chaletô - Hospitality - Medium

Guesty helped Chaletô grow from 10 to over 300 properties in Québec. The company faced challenges with manual workflows as... listings increased. Guesty automated guest communication and streamlined operations. Chaletô achieved over 325% year-over-year revenue growth. Automation tools and Reply AI kept response times fast and guest experience high.

Read on →

Capitalia - Hospitality - Medium

Guesty helped Capitalia grow from 60 to over 600 property listings. Capitalia needed a platform to manage rapid growth across... villas, boutique hotels, and multi-unit buildings. Guesty provided automation, unified operations, and advanced analytics. Capitalia achieved a 45.3% year-over-year revenue increase. The platform enabled direct bookings, loyalty, and better guest experiences.

Read on →
 

StayinLondon - Hospitality - Small

London, UK

Guesty helped StayinLondon, a boutique property management agency in London, automate routine tasks and streamline operations. After switching to Guesty,... StayinLondon saw a 20% increase in average daily rate and a 10% rise in occupancy. The team cut time spent on tasks by 50%. Guesty's platform provided robust accounting, mobile management, and seamless integrations. StayinLondon now focuses more on guest experience and business growth.

Read on →
 

Urban Flat - Hospitality - Small

Los Angeles, USA

Guesty helped Urban Flat, a Los Angeles-based property management company, grow its portfolio of homes for business and leisure stays. Urban Flat used... Guesty's easy-to-use interface to scale operations and focus on guest experience. The platform created efficiencies that other solutions could not provide. Guesty listened to Urban Flat's needs and supported their growth. The result was improved guest service and business expansion.

Read on →
 

Happy Tokyo - Hospitality - Small

Tokyo, Japan

Guesty helped Happy Tokyo, a short-term rental business, expand across Japan. Happy Tokyo struggled to maintain high-quality guest communication as... they grew. Guesty provided a 24-hour messaging solution, improving response times and supporting business growth. With Guesty, Happy Tokyo saved time and maintained service standards. The partnership enabled expansion into new cities and allowed the team to focus on property setup and guest experience.

Read on →
 

Moment - Hospitality - Small

Edinburgh, UK

Moment used Guesty to automate guest messaging and pricing updates. This saved the team 20% of daily operational time. Guesty’s... integrations and dashboard helped Moment manage more properties without hiring more staff. The company grew from 4 to 12 properties after switching to Guesty. Occupancy rates improved with better calendar management. Guesty helped Moment scale while keeping service quality high.

Read on →
 

Flip Flop Vacation Rentals - Hospitality - Small

USA

Guesty helped Flip Flop Vacation Rentals achieve a 95% booking rate and a 4. 96-star Airbnb rating. The company switched...from Hostaway to Guesty to support growth and improve efficiency. Guesty’s automation tools saved time by streamlining guest communications and handling early check-in requests. The Owners Portal simplified reporting and communication with property owners. Guesty’s analytics gave the team insights for smarter business decisions.

Read on →
 

Air Peace of Mind - Hospitality - Small

London, UK

Guesty helped Air Peace of Mind, a London-based property management company, cut their weekly workload by 7 to 8 hours. The company used... Guesty's unified inbox and automation tools to centralize guest communication and streamline operations. This allowed them to manage 180 properties and achieve triple-digit year-over-year growth. Guesty's features improved their Airbnb search rankings and enabled expansion to more rental platforms. The team could focus on business growth instead of manual tasks.

Read on →
 

Isrentals Kings’ Suites - Hospitality - Small

Jerusalem, Israel

Guesty helped Isrentals Kings’ Suites grow its apartment inventory by 600% in two years. Jacob Boukris used Guesty to automate... guest communication and manage listings across multiple OTAs. The platform saved him hours each week on repetitive tasks. With Guesty, he expanded from 10 to 70 apartments in Jerusalem. Guesty’s automation tools and multi-calendar improved efficiency and increased occupancy.

Read on →
 

NORD Collection - Hospitality - Small

Copenhagen, Denmark

Guesty helped NORD Collection manage 6 aparthotels with over 100 units in Copenhagen. NORD used Guesty's automation tools to streamline... operations and run remote check-ins. The company doubled its booked revenue after switching to aparthotels. Guesty enabled NORD to manage all units with half the staff. Automated messaging let one person handle all guest communication. Guesty saved NORD countless hours and improved team performance.

Read on →
 

Home From Home - Hospitality - Small

Cape Town, South Africa

Home From Home used Guesty to manage over 450 serviced apartment listings in South Africa. They struggled with manual calendar... updates and double bookings, losing up to five hours daily. Guesty automated booking sync across Airbnb and other channels, saving time and reducing errors. The unified inbox and auto-messaging improved guest communication. After switching, Airbnb revenue grew to 20-25% of total income, with record earnings in early 2019.

Read on →
 

Nox Rentals - Hospitality - Small

Cape Town, South Africa

Nox Rentals used Guesty to automate their property management tasks. Before Guesty, they entered bookings manually, which caused errors and... took a lot of time. Guesty’s software let them add guest details and pricing much faster. This helped Nox Rentals scale their business without hiring more staff. The company improved efficiency and stayed lean while growing.

Read on →
 

Morris Ranch - Hospitality - Small

Fredericksburg, USA

Guesty helped Morris Ranch cut manual work by automating guest messaging, pricing, and bookings. The team used to manage these... tasks by hand, which took too much time. With Guesty, one person now handles all OTA channels, pricing, and check-ins. This saved the ranch from hiring another full-time staff member. Morris Ranch can now focus on guest experience and business growth.

Read on →
 

London Residents Club - Hospitality - Small

London, UK

Guesty helped London Residents Club manage over 200 properties after a major acquisition. The company faced challenges scaling operations while... keeping service personal and in-house. Guesty's automation tools and support team made it easier to handle guest communications and property management tasks. This allowed London Residents Club to grow quickly without losing quality or control. The team now aims to expand beyond London, confident in their ability to deliver top service.

Read on →
 

Denise Hammonds - Hospitality - Small

Costa Adeje, Spain

Guesty helped Denise Hammonds manage 30 short-term rentals in Costa Adeje. Before Guesty, Denise worked 12-hour days using manual spreadsheets... and struggled to keep up. Guesty let her process payments in multiple currencies and automate housekeeping reports. She cut her workday from twelve hours to four and reduced costs by 35%. Denise expanded her marketing to more booking channels and plans to grow her business further.

Read on →
 

QuickStay - Hospitality - Small

Toronto, Canada

Guesty helped QuickStay, a Toronto-based Airbnb property management company, streamline guest communications. QuickStay managed over 6,000 reservations and 15,934 guests... in three years but struggled to keep up with guest support using a small team. Guesty enabled automation of messages, saved replies, and auto reviews, reducing manual work and improving response times. QuickStay grew from managing 4 to 90 properties while maintaining high-quality, personal guest service. The platform allowed QuickStay to offer add-on services and build a reputation for thoughtful communication.

Read on →
 

BetterStays - Hospitality - Small

Netherlands

Guesty helps BetterStays manage 180+ properties with just seven staff. The platform centralizes guest communications, booking channels, and financial tools.... BetterStays uses Guesty’s AI and pricing optimization to deliver over 10% revenue gains for property owners. The remote-first model allows fast guest support and easy onboarding. Owners get more revenue with less work, while all guest interactions stay branded for the property owner.

Read on →
 

Urban Butler - Hospitality - Small

Auckland, New Zealand

Urban Butler, a property management company in Auckland, manages short and mid-term stays. They struggled with other software to manage... their 40 properties. Switching to Guesty solved their issues by combining property management and channel management in one tool. Guesty’s integrations and analytics features helped Urban Butler improve operations. The company now grows while focusing on guest experience.

Read on →
 

Seven Living - Hospitality - Small

Birmingham, UK

Guesty helped Seven Living grow 750% in one year. The company scaled from managing 1 to over 170 units. Guesty’s... automation tools improved guest communication and streamlined operations. Seven Living used Guesty’s guest communication services to answer inquiries 24/7. They expanded from one region to ten cities in the UK. Direct booking tools and automated payments boosted revenue and occupancy rates.

Read on →
 

Nestor - Hospitality - Small

London, UK

Nestor used Guesty to grow from 30 to over 1000 managed properties. The founders struggled to handle all properties themselves... before Guesty. Guesty’s unified inbox let Nestor manage Airbnb, TripAdvisor, and booking.com accounts in one place. The platform made it easy to access information and scale operations. Nestor credits Guesty for making this growth possible.

Read on →
 

WinwInnKeeper - Hospitality - Small

London, UK

Guesty helped WinwInnKeeper manage rapid growth in their property portfolio. The company grew from 28 to 121 properties in just... 11 months. Guesty unified booking channels, automated guest communications, and streamlined payment processing. Staff saved time and improved organization. Monthly revenue increased from £32,786 to £273,136. WinwInnKeeper now focuses on scaling and delivering better service.

Read on →
 

LPM Conciergerie - Hospitality - Small

France

Guesty helped LPM Conciergerie grow 35x in five years. The company switched from Hostaway to Guesty to solve issues with... accounting, integrations, and support. Guesty’s channel manager, automated messaging, and analytics made managing 105 properties easier. LPM built a 28-message flow in two languages, improving guest communication. Their average guest rating rose from 9.78 to 9.88 out of 10 after switching to Guesty.

Read on →
 

ALTIDO - Hospitality - Medium

London, UK

ALTIDO formed when four property management companies merged to grow in the European short-term rental market. Each company used Guesty... to manage listings, centralize guest communication, and automate daily tasks. Guesty helped them consolidate over 1,600 properties onto one platform. The merger unified operations and improved consistency across all branches. Guesty supported ALTIDO with local and group-level account management and product testing.

Read on →
 

Viagem - Hospitality - Small

Philadelphia, USA

Guesty helped Viagem grow from 0 to 100 property listings in under a year. Viagem used Guesty's property management platform... to onboard new listings in a single day. The platform enabled Viagem to launch multiple listings at once and expand quickly across several US cities. Guesty's analytics and automation tools supported Viagem's daily operations and growth. Viagem now relies on Guesty and its marketplace partners for all property management needs.

Read on →
 

StaySee Colombia - Hospitality - Small

Medellín, Colombia

Guesty helped StaySee Colombia boost direct bookings and guest retention. The company struggled with unreliable PMS tools and lost bookings... due to technical issues. Guesty provided a direct booking engine, automation, and analytics. StaySee saw more direct bookings, better guest communication, and improved listing ratings. Automated messaging and templates saved time. Guesty’s platform let StaySee focus on growth and efficiency.

Read on →
Show More

Real Estate Case Studies and Customer Success Stories with Guesty

 

MySuite - Real Estate - Small

Los Angeles, USA

Guesty helped MySuite grow its property listings by 185% in one year, from 80 to 228. MySuite used Guesty to... manage pricing, reporting, and channel management for its short-term rentals in Los Angeles. Guesty’s platform cut listing update time from 4-5 hours to just 30 minutes. Annual revenue increased by 10%, and occupancy rates stayed above 90%. MySuite avoided hiring 3-4 extra staff by using Guesty’s automation features.

Read on →
 

Mike Z Rentals - Real Estate - Small

USA

Guesty Accounting helped Mike Z Rentals save over 60 hours each month on manual accounting. Before, the team spent days... preparing end-of-month reports and guiding owners through statements. With Guesty, financial data is tracked automatically and reports are generated quickly. Owner relations improved with the Owner Portal, making information easy to access. The company doubled its property portfolio in one year after adopting Guesty.

Read on →
 

Ronival - Real Estate - Small

Cabo San Lucas, Mexico

Guesty helped Ronival double its vacation rental inventory in just 18 months. The team used Guesty's automated messaging and yield... management tools to save time and manage more properties. Guesty made it easy to handle guest communication and pricing from one place. Ronival expanded into new cities in the Baja region during the pandemic. The company plans to grow by another third next year using Guesty.

Read on →
 

HolyGuest - Real Estate - Small

Tel Aviv, Israel

Guesty helped HolyGuest add over 180 listings in less than six months. HolyGuest needed to streamline operations and centralize management... to scale. Guesty provided automation tools for payments, task management, and communication. These tools saved HolyGuest hours each week. HolyGuest grew rapidly and plans to expand globally. Guesty’s features and support enabled HolyGuest to scale their property management business.

Read on →
 

Hauzz - Real Estate - Small

Malaysia

Guesty helped Hauzz, a Malaysian short-term rental business, grow its property portfolio from 50 to over 100 units in just 5 months. Automation features in... Guesty’s property management system saved Hauzz over 40% in operational resources and eliminated the need for two full-time hires. The platform’s accounting tools enabled flexible deal structures with property owners and vendors. Smart lock integrations allowed seamless, contact-free guest check-ins. Hauzz achieved a 30-40% growth rate and saved nearly 20 hours per week, focusing more on business development.

Read on →
 

Hands Free Property - Real Estate - Small

Vancouver, Canada

Guesty helped Hands Free Property double its size in one year. The company automated tasks like guest messaging and booking... management. Guesty’s platform saved the team 10 hours a week. Hands Free now manages over 50 properties in British Columbia. The team can focus more on growth and service. Guesty’s communication tools improved host and guest experiences.

Read on →
 

MAK Realty Group - Real Estate - Small

Miami, USA

Guesty helped MAK Realty Group triple its property portfolio. Automation saved the team 40 hours each month. Guesty’s platform unified... reservations, guest messaging, and payments. Direct bookings now make up over 40% of reservations. MAK Realty uses analytics to optimize pricing and occupancy. The company delivers premium guest experiences while scaling efficiently in Miami.

Read on →
 

Golden Swan Management - Real Estate - Small

USA

Guesty helped Golden Swan Management achieve 400% growth in one year. The company doubled its property inventory to over 40... listings after adopting Guesty. Guesty’s platform made it easy to manage multiple booking channels and onboard new staff. Automation tools saved the team from hiring five extra employees. Revenue increased by over 100% thanks to improved guest communication and wider reach.

Read on →
 

Patriot Family Homes - Real Estate - Medium

USA

Guesty helped Patriot Family Homes double its size in six months. The company automated bookkeeping and improved analytics for property... owners. Guesty’s integrations let them add 10-15 listings per month and reach over 150 listings in 8 states. Occupancy rates rose above 75%. The team now manages more markets and doubled its employee count, all while using fewer communications agents thanks to Guesty’s automation.

Read on →

The Property Managers Company (PMC) - Real Estate - Small

Guesty helped The Property Managers Company manage 80 rental properties in Bozeman, Montana. Before Guesty, PMC did not use a... property management system. Guesty PriceOptimizer cut pricing work from hours to minutes. PMC saw more reservations and higher income in Q1 2025 versus Q1 2024. Guesty’s unified inbox improved team response and guest satisfaction. PMC now uses Guesty to support both short- and long-term rentals and plans to scale to 750 properties.

Read on →

Florida Dream Properties - Real Estate - Small

Guesty helped Florida Dream Properties fix revenue loss from old software. The company switched to Guesty for better integration with... booking platforms. Guesty made it easy to collect payments for pet fees and extra nights. After switching, they added 2 new units and reached more booking sites. Guesty’s features support their plan for fast growth in short-term rentals.

Read on →

Affitti Brevi Italia - Real Estate - Large

Guesty helped Affitti Brevi Italia migrate 800 short-term rental listings with fast onboarding and strong compliance support. The company replaced... Avantio with Guesty for better OTA connectivity, automation, and centralized operations. Listing sync times dropped from two days to three minutes. Automated messaging improved guest check-ins and city tax payments. Guesty enabled Affitti Brevi Italia to scale nationally and support more property managers.

Read on →

KRAIN Costa Rica - Real Estate - Medium

Guesty helped KRAIN Costa Rica double its booked revenue to $5 million in 2025. The company switched from Escapia to... Guesty for better OTA connectivity and a unified inbox. Guesty Accounting streamlined financial workflows, tailored for Costa Rica’s tax system. Automations and Breezeway integration improved guest communication and operations. KRAIN now has the structure and confidence to scale its vacation rental business.

Read on →
 

KRAIN Costa Rica - Real Estate - Small

Guanacaste, Costa Rica

Guesty helped KRAIN Costa Rica double its booked revenue to $5 million in 2025. The company replaced Escapia with Guesty... to fix slow updates and scattered guest messages. Guesty’s unified inbox and automations improved guest communication and review rates. Guesty Accounting streamlined financial workflows, tailored for Costa Rica’s tax system. Integration with Breezeway eliminated manual data entry and errors. KRAIN now has the structure and confidence to scale its vacation rental business.

Read on →
 

Florida Dream Properties - Real Estate - Small

USA

Florida Dream Properties switched from long-term to short-term rentals. Their old property management system could not connect to new booking... platforms or handle upsells. Guesty let them link to more booking sites and process payments for extras like pet fees. After switching, they added two new units and captured more revenue. Guesty helped them grow their short-term rental business.

Read on →

Affitti Brevi Italia - Real Estate - Large

Guesty helped Affitti Brevi Italia scale its national network of short-term rentals. The company faced slow growth and compliance issues... with its previous PMS, Avantio. Guesty provided faster development, better compliance, and reliable integrations. Affitti Brevi Italia quickly expanded into new markets and improved operational efficiency. The switch enabled smoother workflows and stronger OTA connectivity.

Read on →
 

Team W Properties - Real Estate - Small

Pittsburgh, USA

Guesty helped Team W Properties manage 50+ rental units across multiple cities. Team W struggled with scaling operations and managing... both short- and long-term rentals. Guesty provided tools for booking, staff scheduling, and payment management. The task tool streamlined cleaning schedules and improved communication. The multi-calendar made guest and unit tracking easy. With Guesty, Team W plans to add 300 more units in 12-15 months.

Read on →
 

Marbella Lane - Real Estate - Small

San Francisco, USA

Guesty helped Marbella Lane automate guest messaging and manage reservations across channels. Marbella Lane used Guesty’s platform to streamline daily... operations and reduce manual work. During COVID-19, Marbella Lane achieved 90-100% occupancy and doubled revenue. The company expanded its portfolio, focusing on remote and urban vacation rentals. Guesty’s tools enabled Marbella Lane to scale and deliver top guest experiences.

Read on →
 

Surfcomber Rentals - Real Estate - Small

San Diego, USA

Guesty helped Surfcomber Rentals grow from 3 to 15 units and reach over $500K in revenue. Ryan Scott used Guesty... to manage Airbnb listings, automate guest communication, and reduce manual work. The platform's integration with Airbnb made onboarding new properties faster and easier. Guesty allowed Ryan to scale his business without hiring full-time staff. Guest reviews improved and operational costs dropped.

Read on →
 

YBK Management - Real Estate - Small

Montreal, Canada

YBK Management manages 80 apartments for short-term and long-term rentals. The company used Guesty to reduce the workload of managing... many listings. Guesty’s easy-to-use features helped the VP, Asher Ruttenberg, handle property management tasks more efficiently. Asher found Guesty to be the best option after trying many alternatives. He believes Guesty benefits both large and small property management companies.

Read on →
 

Smiling House - Real Estate - Small

Switzerland

Smiling House manages over 1000 luxury properties worldwide. They use Guesty to automate services for more than 500 properties. Guesty... helps them grow their business and work with fewer staff. The platform supports their needs in the luxury rental market. Smiling House credits Guesty for making their company profitable and professional.

Read on →
 

Harcourts South Coast - Real Estate - Medium

Australia

Guesty helped Harcourts South Coast automate guest and owner communications. The real estate company saw a 40% increase in bookings... and a 20% rise in occupancy rates. Harcourts used Guesty’s automation tools and unified inbox to convert more leads and reduce financial risk. The platform allowed staff to focus on owner relationships and business growth. July 2020 brought a 70% year-over-year booking increase, even during the pandemic.

Read on →
 

OptiNest - Real Estate - Small

Australia

OptiNest used Guesty to manage its short-term rental business. The company grew to 300 listings in just three years. Guesty... features like channel manager and unified inbox helped the team work faster. OptiNest saved a lot of time with Guesty. The team used this time to grow the business. Guesty made it easier to serve the Chinese market in Australia.

Read on →
 

Host & Stay - Real Estate - Small

Saltburn, UK

Host & Stay used Guesty to grow from 10 to over 50 property listings. The team saved 3-4 hours daily... by automating manual tasks with Guesty’s channel manager and unified inbox. They expanded to 9 distribution channels and now collect 20% of bookings commission-free through their direct website. Host & Stay’s revenue grew 10x, breaking £1 million in a year. Guesty’s open API and task management tools helped them scale and plan for 500 listings next year.

Read on →
 

The Property Managers Company - Real Estate - Small

Bozeman, USA

Guesty helped The Property Managers Company manage 80 rental properties in Bozeman. The team used Guesty's dynamic pricing and analytics... to save time and boost revenue. Pricing changes that took hours now take minutes. PMC saw more reservations and higher income in Q1 2025 versus Q1 2024. Guesty's unified inbox improved guest communication and team efficiency. The platform supports both short- and long-term rentals as PMC plans to scale to 750 properties.

Read on →
 

Vesper Holdings - Real Estate - Medium

New York, USA

Guesty helped Vesper Holdings, a New York real estate firm, organize their property listings. Jacob Levy, Senior Account Manager, found... the Channel Manager feature useful for adding multiple OTAs and channels. Guesty created a central hub for communications, making listing management easier. The team saw improved organization and happier staff across departments. Guesty supported Vesper Holdings' growth and streamlined their operations.

Read on →
Show More

Insurance Case Studies and Customer Success Stories with Guesty

 

Safely.com - Insurance - Small

Atlanta, USA

Safely. com used Guesty to grow its European customer base and boost revenue. The integration automated insurance requests, guest screening,...and payments for short-term rental managers. Guesty users now make up 100% of Safely's non-US customers and 11% of total revenue. The partnership led to a 95% retention rate with joint clients. Safely gained access to Guesty's network and industry events, driving further business growth.

Read on →
 

Superhog - Insurance - Small

London, UK

Superhog used Guesty to improve trust and security in short-term rentals. The integration helped Superhog save time onboarding new clients... and reduced admin work for both their team and users. Guesty’s platform made property management easier and faster for Superhog. The partnership also brought in new customers for Superhog. Clients appreciated that Superhog partnered with Guesty, making their experience smoother.

Read on →

Accounting Case Studies and Customer Success Stories with Guesty

 

Ximplifi - Accounting - Small

USA

Ximplifi used Guesty’s platform and open API to automate vacation rental accounting. The integration with VRAccountant helped clients save time... and simplify trust accounting. Clients saw more accurate books and better financial clarity. Every client grew their business by 30-100% after combining Ximplifi’s services with Guesty. The partnership gave clients peace of mind and more time to scale.

Read on →

Information Technology and Services Case Studies and Customer Success Stories with Guesty

 

RemoteLock - Information Technology And Services - Small

Denver, USA

RemoteLock used Guesty’s property management software to automate access control for vacation rentals. The integration let hosts send self-expiring access... codes and sync booking data. One customer saved 20 hours of work each month. Property managers gained new revenue by listing vacant apartments. The solution enabled contactless check-in and improved guest experience.

Read on →

Customer Success Stories of Guesty

 

How Renjoy used Guesty and SuiteOp to unlock $138k in new upsell revenue without adding headcount

Renjoy, a property manager, leveraged Guesty and SuiteOp to automate guest operations, unlocking $138k in projected annual upsell revenue. By integrating SuiteOp... with Guesty, Renjoy streamlined upsell offers and smart device management, reducing manual work and enhancing guest experiences. This integration led to $11,500 in new guest revenue within 30 days and a fivefold return on SuiteOp's subscription cost.

Read on →