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Hospitality Case Studies and Customer Success Stories with Guesty
ALTIDO - Hospitality
Guesty helped ALTIDO, formed from the merger of four property management companies, solve challenges in guest communication and channel management. Each company used... Guesty to centralize guest messages, automate tasks, and manage listings. The merger created a single enterprise with over 1,600 properties. Guesty’s platform unified their operations and supported their growth in the short-term rental market.
Air Peace of Mind - Hospitality
Guesty helped Air Peace of Mind, a London property management company, grow from 3 to 180 properties. Before Guesty, managing... bookings and guest communication was slow and unreliable. Guesty’s Unified Inbox and Auto-Messages made guest communication easy. Personalized reservation reports improved planning. The team saved three hours of work each week. The company saw fast, triple-digit growth in managed properties.
Aboard - Hospitality
Guesty helps Aboard, a property management company in Honolulu, keep all their listings occupied year-round. Aboard uses Airbnb for most... bookings but needs to respond to guest inquiries within an hour to keep Super Host status. Guesty’s automated messaging system ensures Angela Tseng, Aboard’s owner, never misses an inquiry. This helps Aboard maintain high response rates and stand out in a less-visited part of Hawaii. Angela says she never misses an inquiry, even when sleeping.
StayinLondon - Hospitality
Guesty helped StayinLondon, a boutique property management agency, automate tasks and streamline operations. The company faced challenges with accounting, mobile... access, and integrations. Guesty provided robust accounting tools, a mobile app, and automation features. StayinLondon saw a 20% increase in average daily rate and cut time spent on tasks by 50%. The platform enabled sustainable growth and improved guest experiences.
Mi Casa Es Tu Casa - Hospitality - Medium
Guesty helped Mi Casa Es Tu Casa cut reporting time from 15-20 days to just two days per month. The platform eliminated... double bookings and automated 70% of guest communication. Mi Casa Es Tu Casa saw 53% growth since joining Guesty. The team now manages about 160 properties with only five leaders. Guesty enabled seamless operations, improved owner relations, and helped them become Airbnb's #1 host.
Wehost - Hospitality
Guesty helped Wehost, a hospitality company in Georgia, grow from 6 to over 300 apartment listings. Wehost needed a scalable... property management solution to reach their goal of managing 1000 apartments by 2025. They chose Guesty for its task management, automation, and clear communication tools. The Multi-Calendar feature let them manage many listings and adjust prices quickly. Guesty’s platform helped Wehost build trust with property owners and support rapid business growth.
Upstay - Hospitality
Guesty helped Upstay automate property management and guest communications. Upstay grew to over 150 units in the US and Canada.... Guesty’s automation tools saved Upstay the cost of 5-10 extra employees, nearly half a million dollars a year. Upstay saw 650% growth and improved efficiency. Revenue management and dynamic pricing tools increased occupancy and demand. Guesty’s 24/7 support and easy-to-use features made operations smoother for Upstay.
Tiny Away - Hospitality
Tiny Away used Guesty to manage and grow their luxury tiny home rentals. They faced challenges with manual operations as... their listings increased. Guesty helped them automate tasks, manage guest communications, and distribute listings across OTAs. With Guesty, Tiny Away grew their listings by 400% in four years and increased revenue by 6x. They also saved 30% in operational time.
Tasman - Hospitality
Guesty helped Tasman, a property management company in Mexico City, solve problems with check-in, data access, and review management. Tasman used Guesty's... Guest App, PMS, and Locks Manager to centralize operations and improve guest communication. After using Guesty, Tasman added over 150 new listings in two years. They saw a 168% increase in occupancy in one year. Guesty gave Tasman better control, faster check-ins, and more revenue opportunities.
Tangy Mgmt - Hospitality
Guesty’s 24/7 Guest Communication Service helped Tangy Mgmt, a South Florida property management company, handle a growing volume of guest messages. Before Guesty, the... team spent up to six hours daily on guest communications, missing out on leads and bookings. With Guesty, response times improved and bookings increased, especially during nights and weekends. Onboarding took less than two hours for five properties. Tangy Mgmt now converts more inquiries into stays and delivers better guest experiences.
Stay Local Austin - Hospitality
Guesty helped Stay Local Austin, a family-run property management company, grow from 12 to 37 properties. The team struggled with... manual spreadsheets and multiple platforms, working over 60 hours a week. Guesty provided a unified platform for operations, task management, and revenue management. The company used Guesty's tools to streamline workflows and implement dynamic pricing. As a result, Stay Local Austin grew more than 200% and improved efficiency for their team.
The Lauderdale Boutique Hotel & Suites - Hospitality - Small
Guesty helped The Lauderdale Boutique Hotel & Suites boost its property valuation by 30% in two years. The hotel automated... guest communications and operations using Guesty’s Multi-Unit feature and integrations like Conduit and PricePoint. Technology and communication costs dropped from 9% to under 5% of revenue, saving $32,000 annually and adding $600,000 in property value. Occupancy rose from 80% to 82%, and ADR increased from $143 to $152. The team now saves 10 hours of work per week and operates with minimal staff involvement.
SiteMinder - Hospitality
Guesty partnered with SiteMinder to help hotels get more guests. SiteMinder users gained access to Guesty's hotel distribution platform. This... integration brought more visibility and sales support. One SiteMinder customer got 59 extra reservations in a month. Some users earned over $37,000 in the first month. Long-term users reported more than $66,000 in total earnings.
Rove Travel - Hospitality
Guesty helped Rove Travel scale its luxury rental business. Rove used Guesty’s platform to manage high-end properties in cities like... New York and Aspen. Guesty’s technology increased rental income for owners by up to 60%. Rove’s New York City properties reached an 86% average occupancy rate. 74% of NYC bookings now come through Rove’s own website, boosting profits and reducing reliance on third-party sites.
Red Cottage - Hospitality
Guesty helped Red Cottage, a boutique property management company, overcome outdated systems and expand in a competitive market. Red Cottage switched... from Lodgix to Guesty in 2022 to improve backend operations and support growth. With Guesty, they added 93 new properties and improved marketing. The company saw a 131.82% property growth, 16.52% ADR growth, 19.11% RevPAL growth, and a 5X increase in overall revenue. Guesty’s tools enabled Red Cottage to scale while maintaining personalized guest experiences.
Peninsula Escapes - Hospitality
Guesty helped Peninsula Escapes, a property management company in Australia, recover after the pandemic. The platform made it easy to... load properties and cut out manual work. Peninsula Escapes grew to 30 properties and saw a 35-40% increase in revenue. The founder praised Guesty for making business growth possible. Guesty replaced spreadsheets and saved time for the team.
Ohana - Hospitality
Guesty helped Ohana, a New Zealand property management group, solve distribution and operational challenges. Ohana struggled with manual owner communication,... booking errors, and lack of integration between systems. Guesty provided unified tools for reservations, owner transparency, and seamless integrations. Ohana achieved 158% year-over-year portfolio growth and a 46.49% increase in RevPAR. Their occupancy rate reached 88.5% after implementing Guesty.
Ocean Home - Hospitality
Guesty helped Ocean Home manage 12 luxury villas in Cancun. Ocean Home switched from real estate to short-term rentals in... 2022. They struggled with other property management systems and manual processes. Guesty provided better operations, unified workflows, and strong customer service. Ocean Home grew its property portfolio by 140% after joining Guesty in 2023.
Occupied LLC - Hospitality
Guesty helped Occupied LLC grow from a single-unit rental to a boutique hotel management company. The company needed one platform... to connect all their systems and support their growing team. Guesty provided tools for channel distribution, guest communication, and keyless entry integration. Occupied LLC achieved 47% direct bookings and 94% occupancy at their boutique hotel. Guesty’s platform allowed them to scale without hiring extra staff.
Neat Suites - Hospitality
Guesty helped Neat Suites manage guest communications and reservations. Neat Suites struggled with after-hours guest messages, which took up 40%... of their time. They used Guesty's 24/7 Guest Communication Services to handle guest requests and improve response times. This allowed them to respond within the hour and improve guest satisfaction. Neat Suites grew from 6 to 46 listings and aimed to double inventory by the end of 2022.
Mimosa Homes Tulum - Hospitality
Guesty helped Mimosa Homes Tulum grow its luxury rental business. The company switched from Hostaway to Guesty for better features... and support. Guesty’s platform enabled a 66% increase in managed properties and 40% year-over-year revenue growth in the first year. Mimosa Homes now manages 48 properties and hosts about 7,000 guests each year. The team values Guesty’s advanced tools, distribution channels, and fast support.
Morris Ranch - Hospitality - Small
Guesty helped Morris Ranch cut manual work by automating guest messaging, pricing, and bookings. The team used to manage these... tasks by hand, which took too much time. With Guesty, one person now handles what was once a full-time job. Automated tools like PriceOptimizer and a centralized inbox save time. Morris Ranch can now focus on guest experience and business growth.
Les Cles Biarrotes - Hospitality
Guesty helped Les Cles Biarrotes, a family-run hospitality business in the French countryside, manage rapid growth from 1 to 40 properties. The team needed... to move away from spreadsheets and paper to handle bookings and revenue. Guesty's revenue management tools let them set prices and minimum stays quickly. The platform also improved team coordination and financial tracking. In summer 2020, they achieved 85% booking occupancy, even higher than 2019, despite the pandemic.
Lemon Stays - Hospitality
Guesty helped Lemon Stays rebuild after COVID-19. Lemon Stays used Guesty's property management platform to automate operations and manage team... access. The company replaced manual tools like WhatsApp with Guesty's centralized system. Guesty's revenue management tools increased revenue and supported a sixfold property growth in under three years. Automated guest messaging improved the guest experience and made check-ins easier.
Innkeeper - Hospitality
Guesty helped Innkeeper automate guest communication and daily tasks. Innkeeper used Guesty from the start, growing from a single unit... to over 100 listings. Automation tools saved time and money, letting the team operate with only 33% of the workforce needed without software. Guesty’s analytics and integrations improved guest ratings to 9.6+ on Airbnb and Booking.com. Innkeeper achieved 900% growth and tripled its revenue projections using Guesty.
Hostini - Hospitality
Guesty helped Hostini scale from 40 to 362 properties. Hostini faced challenges with manual processes and needed a centralized solution.... Guesty provided tools for unified inbox, multi-calendar, and automated messaging. Hostini expanded to new platforms like Booking and Expedia. The platform reduced operational friction and supported rapid growth. Hostini maintained high service quality while growing 9X in portfolio size.
Host The Bay - Hospitality
Guesty helped Host The Bay, a Bay Area short-term rental management company, scale operations across 19 properties. Host The Bay... used Guesty's Unified Inbox and AI tools to improve guest messaging and response times. The Multi-Calendar feature centralized bookings, reducing errors and giving a clear view of occupancy. Real-time reporting tools enabled data-driven decisions. Host The Bay achieved a 75% average occupancy rate and a 9.92 average guest rating after joining Guesty.
StayinLondon - Hospitality - Small
Guesty helped StayinLondon, a boutique property management agency, automate tasks and streamline operations. The team saw a 20% increase in... average daily rate and a 10% rise in occupancy. Time spent on routine tasks dropped by 50%. Guesty's mobile app, robust integrations, and automated reporting improved accuracy and owner communication. StayinLondon now focuses on high-impact work and mindful growth.
Heimaleiga - Hospitality
Heimaleiga used Guesty to manage over 160 apartment listings in Reykjavík, Iceland. The company struggled to scale and organize finances... as it grew to 100 active listings. Guesty provided a unified inbox and tools for multi-unit property management. This helped Heimaleiga improve team communication and streamline operations. As a result, Heimaleiga keeps occupancy rates at 90%.
Hauzz - Hospitality
Guesty helped Hauzz, a Malaysian short-term rental business, automate operations and manage 150 listings across four states. Hauzz used Guesty’s... automated messaging and accounting tools to save over 40% on operational resources. The platform enabled seamless check-ins with smart lock integrations. With Guesty, Hauzz grew by 30-40% in one year and saved on hiring two full-time staff. The company expanded to three new cities and plans to add 100 more listings.
Eagle Beach Rentals - Hospitality
Guesty helped Eagle Beach Rentals manage over 125 vacation rentals in Myrtle Beach. The Advanced Analytics feature let them track... reservations, reviews, and revenue in one place. This reduced the need for extra staff and made operations easier. Co-owners said Guesty saved them from hiring several more employees. Eagle Beach Rentals plans to keep growing with Guesty’s help.
Daniel & Jacob’s Apartments - Hospitality
Guesty helped Daniel & Jacob’s Apartments scale from 58 to over 200 properties in two years. The company needed to... expand into new markets while keeping their local hospitality feel. Guesty’s property management system and channel management tools let them manage growth and maintain quality. They used Guesty’s integrations and Open API to streamline operations. Their average OTA rating is 8.8, and they run with just seven full-time employees.
Breakfast LLC - Hospitality
Guesty helped Breakfast LLC, a Japanese property management company, manage over 200 listings across Hiroshima, Miyajima, and Yamaguchi Ken. Breakfast LLC struggled... with guest communication and listing distribution as they grew. Guesty provided automation tools, advanced analytics, and OTA channel integration. These features improved communication, reduced double bookings, and expanded their reach. Since using Guesty, Breakfast LLC increased revenue by nearly 50% and improved operational efficiency.
BNB Made Easy - Hospitality
BNB Made Easy used Guesty to manage its growing short-term rental business. The company struggled with manual processes and software... that slowed productivity. Guesty’s Multi-Calendar and Unified Inbox brought all information together in one place. This made work faster and easier for the team. BNB Made Easy grew its property portfolio by 2675% in four years, helping both the business and the local community.
BAKAN Stays - Hospitality
Guesty helped BAKAN Stays, a Montreal property management company, automate guest messaging and centralize operations. Before Guesty, the founders struggled... with 24/7 guest communication and manual listings on many OTAs. They used Guesty's Automated Messaging tool to send personalized messages to guests at every stage. Guesty's Channel Manager let them update listings across platforms at once. This made it easier to scale while keeping their guest service strong.
Ayres Vacation Rentals - Hospitality
Guesty helped Ayres Vacation Rentals manage eight treehouses in Tennessee during the pandemic. The company used Guesty's automated messaging to... respond to guests quickly. Joseph Ayres says Guesty saves them 40 to 60 hours each week. This time savings lets them focus on guest experience and grow their business. Guesty made it possible to do more with less staff.
AppartAli - Hospitality
Guesty helped AppartAli, a hospitality company in Casablanca, solve major operational challenges. Before Guesty, the founder struggled with nonstop guest... messages and manual task management. Guesty’s automated messaging and task tools made communication easy and let staff work independently. The team now meets just once a week. The founder saves time and can focus on growing the business. Guesty’s pre-stay tools also removed the need for in-person contract collection.
Key Collective Management - Hospitality - Small
Guesty helped Key Collective Management restore reliability after a failed migration to a competitor. The team eliminated double booking risks... with Guesty's multi-calendar and automated owner statements using robust accounting features. They replaced third-party tools by using Guesty's native Tasks, streamlining daily operations. With automation in place, they now plan to expand their vacation rental portfolio and use guest data for targeted email marketing.
WinwInnKeeper - Hospitality
Guesty helped WinwInnKeeper manage over 120 properties in London and worldwide. The company faced challenges with rapid growth, managing multiple... listings, and organizing cleaning and check-in services. Guesty provided tools to streamline property management, unify guest communications, and improve operational efficiency. WinwInnKeeper used Guesty to save costs, scale their business, and showcase their growing portfolio to attract new clients.
White Spider - Hospitality
Guesty helped White Spider manage hundreds of vacation rental listings across US cities. When COVID-19 hit, White Spider used Guesty... to streamline operations and support new business ideas. They offered discounted stays to frontline healthcare workers and used properties for community events. White Spider retrained staff on health protocols and created new revenue streams for property owners. Guesty made it easier to handle reservations, guest communication, and property management during the crisis.
VillaKey - Hospitality
Guesty helped VillaKey, a family-run property management company, handle rapid growth without hiring more staff. VillaKey used Guesty's 24/7 guest... communication to save about 50 work hours each week. They also used Beyond Pricing to set smart rates, which increased occupancy. VillaKey grew from 40 to 85 properties in under a year. Their revenue jumped by 250% after using Guesty.
Viagem - Hospitality
Viagem used Guesty to grow from 0 to 100 property listings in under a year. The team needed a property... management software to help them scale fast while keeping high service standards. Guesty gave Viagem a centralized platform to onboard new listings in a single day. The platform's analytics, send a quote, and multi-calendar tools helped them manage daily operations. Viagem now launches multiple listings at once and continues to expand into new cities.
Tesseract Rentals - Hospitality
Guesty helped Tesseract Rentals automate property management. Before Guesty, they used many manual tools and spent 40 hours a week... managing 25 properties. Guesty’s Unified Inbox and other features cut their weekly work hours by 85%. They also grew their property portfolio by 70%. Guesty made it easier for them to scale and improve guest experience.
Surfcomber Rentals - Hospitality
Guesty helped Surfcomber Rentals manage more short-term rental units as the business grew. Ryan Scott, the owner, struggled to handle... all tasks while working a full-time job. Guesty provided a guest management system that fit his business style. With Guesty, Ryan could automate tasks and focus on growth. The company scaled to $500,000 in revenue using Guesty's platform.
White Spider - Hospitality - Medium
Guesty helped White Spider manage hundreds of short-term rental listings across the US. The Unified Inbox and automated messages saved... the team hours each week. The Multi-Calendar feature improved booking management and dynamic pricing. White Spider expanded its portfolio and maintained high guest service standards. The team, made up of 95% women, now works more efficiently across multiple states.
BetterStays - Hospitality
Guesty helps BetterStays, a remote-first property management company in the Netherlands, manage 180+ properties with a small team. BetterStays uses Guesty... to centralize guest communications, booking management, and pricing optimization. The platform's unified inbox and AI features make operations efficient and support remote guest service. BetterStays typically delivers over 10% extra revenue for property owners using Guesty. The company operates with just 7 staff members and charges an 8% commission.
Smiling House - Hospitality
Guesty helps Smiling House manage over 500 luxury properties worldwide. The platform's automated services let the company grow and stay... profitable. Smiling House can work with fewer people and achieve more. Guesty provides solutions for the unique needs of luxury rentals. The company credits Guesty for making them more professional and efficient.
Seven Living - Hospitality
Guesty helped Seven Living grow from one apartment to over 170 units in the UK. Seven Living used Guesty’s automation... tools to streamline guest communication and manage bookings. The company also used Guesty’s Guest Communication Services for 24/7 guest support. Auto Payments improved financial reporting. Seven Living built a branded website for direct bookings. The company achieved 750% growth in one year.
QuickStay - Hospitality
Guesty helped QuickStay, a Toronto-based Airbnb property management company, improve guest communications. QuickStay managed over 6,000 reservations and hosted more... than 15,934 guests in three years. The company needed to streamline guest support without hiring a large team. Guesty enabled automation of repetitive messages and provided tools for better guest engagement. QuickStay saved time, reduced stress, and improved customer service with Guesty’s platform.
OptiNest - Hospitality
Guesty helped OptiNest, an Australian short-term rental property management company, grow to 300 listings in just three years. OptiNest used features... like Channel Manager, Owners Portal, and Unified Inbox to work more efficiently. The team saved a lot of time, which they used to grow the business. Guesty made it easier for OptiNest to manage guest communication and property listings. Aaron Zang, co-founder, credits Guesty for their rapid growth.
Nox Rentals - Hospitality
Guesty helped Nox Rentals, a luxury property management company in Cape Town, work faster and with fewer mistakes. Before Guesty, Nox... Rentals entered every booking by hand, which caused errors. With Guesty, they now add guest details and prices much quicker. The software lets them grow their business without hiring more staff. The owner says Guesty gives them an edge in the busy vacation rental market.
Agave Vacation Rentals - Hospitality - Small
Guesty helped Agave Vacation Rentals automate guest messaging and keycode distribution. This made check-ins faster and improved guest reviews. The... owners portal gave property owners live booking data and insights. Agave VR reached a 60% average occupancy rate and increased reservations. Guesty let them grow their portfolio without losing quality.
Bnbmanager - Hospitality
Guesty helped Bnbmanager become the largest property management company in the Netherlands. Bnbmanager used Guesty to centralize revenue and listing... management, automate guest communication, and unify bookings. The platform supported Bnbmanager through a major merger, helping them manage over 2,000 properties. Nearly 90% of bookings now come from direct OTA integrations with Airbnb, Booking.com, and Vrbo. Guesty made daily operations smoother and enabled Bnbmanager to expand into new markets.
Morris Ranch - Hospitality
Guesty helped Morris Ranch cut down on manual work. Before Guesty, the team managed pricing, calendars, and guest messages by... hand. This took too much time and made growth hard. With Guesty, one person now handles all bookings, pricing, and guest communication. Automated messaging and dynamic pricing save time. Morris Ranch can now focus on guests and plan for growth.
Moment - Hospitality
Guesty helped Moment, a high-end aparthotel brand, scale operations and grow fast. Their old property management system was slow and... lacked key features. Guesty replaced manual tasks with automation and improved integrations. The team saved 20% of daily work time. With Guesty, Moment tripled its portfolio from 4 to 12 properties.
Marbella Lane - Hospitality
Guesty helped Marbella Lane manage their short-term rental business. Marbella Lane needed a tech solution to scale and streamline operations.... They used Guesty's automation, multi-calendar, and mobile app to save time and reduce manual work. The team found auto messaging and unified reservation management very helpful. Guesty made daily operations easier and reduced stress for the team.
LPM Conciergerie - Hospitality
Guesty helped LPM Conciergerie grow 35x in five years. LPM needed to scale without losing service quality. Their old software,... Hostaway, had poor support and did not fit the French market. Guesty offered an easy-to-use platform with a strong channel manager and unified inbox. LPM used Guesty’s automated messaging to improve guest communication. The team now manages 105 properties and has a 9.88 out of 10 average guest rating.
Chaletô - Hospitality - Medium
Guesty helped Chaletô scale from 10 to over 300 properties in about two years. The platform automated guest messaging and... reduced manual work. Chaletô achieved 325% year-over-year revenue growth. Guesty’s automation, integrations, and owner portal supported fast onboarding and high service quality. Most new hires learned Guesty in 24 hours, fueling rapid expansion in Québec.
Bookings For You - Hospitality
Guesty helped Bookings For You grow from 6 to 300 luxury property listings in Italy and France. The company faced... challenges with time-consuming tasks and poor software support. Guesty provided an easy-to-use property management platform that automated daily operations. Bookings For You grew its portfolio by 15% in one year. The team now saves hours each day and delivers better guest service with a healthier work-life balance.
Hoste - Hospitality
Hoste used Guesty to grow from one to 100 active short-term rental listings in Colorado Springs. The founders, Evan and... Philip Wilburn, started by renting a basement and quickly expanded their business. Guesty helped them manage daily operations, automate tasks, and handle guest communications. During COVID-19, Hoste promoted strict cleaning and contact-free stays, using keyless entry and self check-in. The company doubled its listings in a year and now employs 20 people.
Home From Home - Hospitality
Guesty helped Home From Home, a South African property management company, manage over 300 Airbnb listings. Before Guesty, they spent... four to five hours daily manually updating calendars, leading to double bookings and lost time. Guesty’s platform synced bookings across all channels and automated guest communication. This improved guest experience and reduced manual work. Home From Home now handles more than 90,000 reservations a year with an 80% occupancy rate.
High Rocky Homes - Hospitality
High Rocky Homes used Guesty to manage their short-term rental business. The founders, Nadim Tannous and Alex Haler, left their... jobs to focus on property management. They grew their listings to over 50 in Colorado by offering outdoor stays with strong WiFi for digital nomads. During COVID-19, their business grew as more people wanted remote work options in nature. In one year, they more than doubled their listings and expanded to new locations.
Happy Tokyo - Hospitality
Guesty helped Happy Tokyo, a short-term rental business, manage rapid growth and maintain high-quality guest communication. The company struggled to... keep messaging personal and efficient as bookings increased. Guesty provided a platform that streamlined communication and supported 24-hour availability. This allowed Happy Tokyo to scale operations while keeping guest experiences positive. The solution enabled the business to expand across the country.
Host Wise - Hospitality - Medium
Guesty helped Host Wise stabilize a portfolio of over 600 properties in Portugal. Host Wise switched to Guesty after facing... issues with other PMS platforms, like unreliable integrations and manual work. Guesty provided smooth onboarding, strong automations, and reliable API connections. Host Wise eliminated Airbnb penalties and improved operational control with automated workflows and WhatsApp messaging. Guesty enabled Host Wise to prepare for growth into hotel and serviced apartment management.
BookToStay - Hospitality
Guesty helped BookToStay manage more than 40 serviced aparthotel listings on Australia's Gold Coast. BookToStay switched to Guesty in April... 2020 to improve efficiency and stability during COVID-19. The platform enabled the team to run lean, automate messaging, and streamline operations. In just 6 months, BookToStay grew its management portfolio by over 100% and increased aparthotel buildings by 200%. Guesty saved the team about one hour of productivity per property each week and improved guest communication.
Easylife - Hospitality
Guesty helped Easylife, a property management company in Milan, grow its portfolio by 75%. Easylife used Guesty to automate tasks,... manage guest communication, and scale operations. The platform allowed Easylife to focus on new services and improve guest experience. Easylife expanded to 70 listings across major Italian cities while maintaining high occupancy. Guesty enabled smoother operations and supported Easylife's growth.
Duve - Hospitality
Duve used Guesty to improve guest communication and property management. The integration let Duve sync rental and reservation data, making... it easy for hosts to manage bookings and guest details in one place. Automation with Guesty helped Duve's clients save time on repetitive tasks and boost upselling. Over 80% of guests completed online check-in before arrival. The partnership helped Duve grow its user base and develop new solutions for vacation rental hosts.
Destination Stays - Hospitality
Guesty 24/7 Guest Communication Services helped Destination Stays grow fast. The founder started with no experience and just one property.... After using Guesty, he quickly added more properties. Guesty handled guest messages and check-in instructions. This gave the founder time to focus on growing the business. Destination Stays achieved 1,000% growth after using Guesty.
Denise Hammonds - Hospitality
Guesty helped Denise Hammonds manage 30 short-term rental properties. Denise struggled with manual systems and long work hours. She needed... better tools for payments, housekeeping, and calendar syncing. Guesty made it easy to handle multiple currencies and automate reports. Denise saved time and reduced stress by using Guesty for her property management business.
Brynn Rovito - Hospitality
Guesty helped Brynn Rovito manage her short-term rental business more easily. Brynn struggled to balance guest communication and property management... with her full-time job. Using Guesty, she streamlined guest messaging and operations. In one year, she tripled the number of corporate rentals she managed. Guesty enabled her to grow her business and give back to her community in Hawaii.
Real Estate Case Studies and Customer Success Stories with Guesty
Better Vacations Las Vegas - Real Estate
Guesty helped Better Vacations Las Vegas grow fast. David Malka started with Airbnb rentals in Los Angeles but faced many... problems. He moved to Las Vegas and managed homes himself, which was hard and time-consuming. After using Guesty, his income per property went up by over 30%. Guesty made it easier to manage bookings, guest communication, and operations. This let David scale his business and increase revenue.
Ronival - Real Estate
Guesty helped Ronival manage rapid growth in their vacation rental business. Before Guesty, Ronival struggled with manual operations and guest... communication. Guesty provided automated messaging, yield management, and a multi-calendar, making daily tasks easier. The team used Guesty’s check-in form to collect guest information quickly. With Guesty, Ronival doubled their inventory and expanded into new areas in just 18 months.
Affitti Brevi Italia - Real Estate - Large
Guesty helped Affitti Brevi Italia migrate 800 short-term rental listings with fast onboarding and strong compliance support. The company replaced... Avantio with Guesty for better OTA connectivity, automation, and centralized operations. Listing sync times dropped from two days to three minutes. Automated messaging improved guest check-ins and city tax payments. Guesty enabled Affitti Brevi Italia to scale nationally and support more property managers.
MySuite - Real Estate
MySuite used Guesty to manage its short-term rental operations in Los Angeles. The company faced challenges with channel management, reporting,... and revenue optimization. Guesty helped MySuite centralize operations, improve pricing strategies, and gain better performance insights. As a result, MySuite grew its listings by 185% in one year. Guesty enabled faster adjustments to market trends and supported business growth during the pandemic.
MAK Realty Group - Real Estate
Guesty helped MAK Realty Group automate and connect their vacation rental operations. The company needed to manage reservations, guest communications,... and pricing across many properties and cities. Guesty saved the team about 40 hours each month by automating tasks. This let MAK Realty focus on growing their business and improving guest experiences. Since joining Guesty, MAK Realty grew its portfolio 3X and expects to manage over 25 properties by year-end.
Hands Free Property - Real Estate
Guesty helped Hands Free Property automate property management tasks. The company used Guesty’s Channel Manager, Multi-Calendar, and Revenue Management tools.... Guesty’s communication solutions, like Unified Inbox and automated messages, made guest communication easier. This allowed the team to focus on growth. As a result, Hands Free Property doubled in size in one year.
Golden Swan Management - Real Estate
Guesty helped Golden Swan Management grow fast. Katy Bertodatto used Guesty to manage more listings and reach more guests. The... platform made it easy to add new staff and saved the company from hiring five extra employees. Golden Swan doubled its inventory to over 40 listings. Revenue increased by over 100% after using Guesty. Positive reviews and bookings also went up with Guesty's communication tools.
KRAIN Costa Rica - Real Estate - Medium
Guesty helped KRAIN Costa Rica double its booked revenue to $5 million in 2025. The company switched from Escapia to... Guesty for better OTA connectivity and a unified inbox. Guesty Accounting streamlined financial workflows, tailored for Costa Rica’s tax system. Automations and Breezeway integration improved guest communication and operations. KRAIN now has the structure and confidence to scale its vacation rental business.
Vesper Holdings - Real Estate
Guesty helped Vesper Holdings, a New York real estate investment firm, organize all their property listings. The Channel Manager feature... let them add many OTAs and channels into one system. This made listing calendars much easier for their team. Guesty also gave them a central hub for all communications. The company saw happier staff and smoother operations after using Guesty.
The Property Managers Company (PMC) - Real Estate - Small
Guesty helped The Property Managers Company manage 80 rental properties in Bozeman, Montana. Before Guesty, PMC did not use a... property management system. Guesty PriceOptimizer cut pricing work from hours to minutes. PMC saw more reservations and higher income in Q1 2025 versus Q1 2024. Guesty’s unified inbox improved team response and guest satisfaction. PMC now uses Guesty to support both short- and long-term rentals and plans to scale to 750 properties.
Toni Smit (Athens based property management company) - Real Estate
Guesty helped Toni Smit, a property manager in Athens, grow from 4 to 100 properties. Toni struggled to scale due... to time spent on guest communication and check-ins. Guesty’s Unified Inbox and automation tools cut his time on daily tasks by up to 50%. He did not need to hire more staff as his business grew. Guesty enabled fast, efficient operations and major business growth.
The Property Managers Company (PMC) - Real Estate
Guesty helped The Property Managers Company (PMC) manage 80 rentals in Bozeman, Montana. PMC needed tools to grow and increase... revenue per unit. Guesty’s dynamic pricing and analytics made pricing adjustments faster and easier. PMC saw more reservations and higher income in Q1 2025 compared to Q1 2024. The team now responds to guests faster using Guesty’s unified inbox.
Team W Properties - Real Estate
Guesty helped Team W Properties manage their growing portfolio of short- and long-term rental units. As Team W expanded to... multiple cities, managing bookings and cleaning became overwhelming. Guesty provided tools for advertising, booking, and staff task management. The task tool let staff get daily emails, check off tasks, and communicate with the office. The multi-calendar tool made it easy to track guest stays. Team W improved efficiency and guest experience with Guesty.
Mike Z Rentals - Real Estate
Guesty helped Mike Z Rentals manage short-term rental properties more easily. Before Guesty, the team struggled with software made for... long-term leases. They could not manage multiple channels or automate tasks. Guesty let them control all listings from one place and use automated messages. The software was easy to use. With Guesty, Mike Z Rentals grew from 15 to 55 listings in less than a year.
Host & Stay - Real Estate
Guesty helped Host & Stay, a property management company, grow from 10 to over 50 listings. The company used Guesty's... Open API, unified inbox, and user-friendly interface to save 3-4 hours per day. Host & Stay expects to reach 75-100 listings by the end of 2019. The platform enabled faster growth and reduced manual work. Host & Stay broke £1 million in revenue and grew their business 10X with Guesty.
Harcourts South Coast - Real Estate
Guesty helped Harcourts South Coast automate tasks and manage guest and owner communication. Harcourts used Guesty’s Automation Tools, Unified Inbox,... and Payment Module. The team captured more leads and reduced financial risk. Harcourts saw a 40% increase in bookings and a 20% rise in occupancy in under a year.
Easy Host - Real Estate
Guesty helped Easy Host, an Australian property management company, double its property portfolio while reducing manual work. Easy Host faced... challenges managing 50 properties and hundreds of guest messages each week. Guesty provided tools like Auto-Messaging, Auto-Reviews, and Multi-Calendar to streamline operations. Easy Host increased occupancy rates by up to 15% and did not need to hire more staff. The Owners Portal gave homeowners transparency into property performance.
Information Technology and Services Case Studies and Customer Success Stories with Guesty
Autohost - Information Technology And Services
Autohost used Guesty to improve guest screening for short-term rentals. Before, Autohost's founders faced security risks and needed better guest... verification. With Guesty as their first PMS integration, Autohost automated guest screening and check-in. This led to a 90% reduction in workload and a 15% increase in revenue. Guesty users now make up 25% of Autohost's clients, helping Autohost grow worldwide.
Wheelhouse - Information Technology And Services
Wheelhouse used Guesty to help property managers earn more money and save time. Guesty offered tools like 24/7 guest communication,... automation, and analytics. Wheelhouse integrated its pricing intelligence with Guesty’s platform. The setup was fast and easy. Users found Guesty’s features intuitive and helpful. Settings in Wheelhouse synced automatically to Guesty, giving users confidence in their business success.
RemoteLock - Information Technology And Services
Guesty and RemoteLock partnered to automate property access for vacation rental hosts. RemoteLock integrated its universal access control platform with... Guesty's property management software. This allowed hosts to send self-expiring access codes, track guest arrivals, and manage housekeeping. One vacation rental customer saved 20 hours of work each month. The integration also enabled property managers to generate new revenue from vacant apartments by listing them on Guesty.
Insurance Case Studies and Customer Success Stories with Guesty
Safely.com - Insurance
Guesty partnered with Safely. com to help property managers in the short-term rental industry. Safely.com used Guesty to automate guest...screening, insurance, and payment processes. The integration synced data between Guesty and Safely accounts in under an hour. Since partnering in late 2018, Safely.com saw its European customer base grow, with Guesty users making up 100% of its non-US customers and 11% of total revenue. The joint customer retention rate reached 95%.
Superhog - Insurance
Guesty helped Superhog, a booking protection platform, improve trust and security in short-term rentals. Superhog used Guesty to make property... management easier and faster. The integration saved Superhog time onboarding new clients and reduced admin work. Superhog gained new customers and found Guesty easy to use. The partnership made life easier for both Superhog and its clients.
Consumer Electronics Case Studies and Customer Success Stories with Guesty
Minut - Consumer Electronics
Minut uses Guesty to make property management easier for short-term rentals. Guesty helps Minut with guest communication, task management, and... tracking listings across channels. The integration lets Minut customers use automated messaging tools. Minut saw positive results right away and more customers now ask for the Guesty integration. Minut also gained more brand awareness by joining Guesty’s marketplace.
Other Industry Case Studies and Success Stories with Guesty
Capitalia - Hospitality - Medium
Guesty helped Capitalia grow from 60 to over 600 property listings. Capitalia needed a platform to manage rapid growth across... villas, boutique hotels, and multi-unit buildings. Guesty provided automation, unified operations, and advanced analytics. Capitalia achieved a 45.3% year-over-year revenue increase. The platform enabled direct bookings, loyalty, and better guest experiences.
Host Wise - Hospitality - Large
Guesty helped Host Wise manage over 600 properties in Portugal. Host Wise switched to Guesty after facing issues with other... PMS platforms, like unreliable integrations and system outages. Guesty provided stable APIs, automation, and better revenue management tools. This improved operations and reduced manual work. Host Wise now operates more efficiently and is ready for further growth.
The Hideaways - Hospitality - Small
Guesty helped The Hideaways increase revenue by 20%. The Hideaways struggled with slow, outdated property management software. They needed better... automation, guest messaging, and reporting. Guesty provided seamless integrations, upsell tools, and task management. The team saved time and improved operations. Guesty enabled The Hideaways to scale while keeping high guest experience standards.
KRAIN Costa Rica - Hospitality - Medium
Guesty helped KRAIN Costa Rica double its booked revenue to $5 million for 2025. The unified inbox fixed lost messages... and improved guest communication. Automations increased review counts and streamlined guest interactions. Guesty Accounting was tailored for Costa Rica’s tax system, making statements and payouts easier. Integration with Breezeway removed manual data entry and sped up operations.
Mi Casa Es Tu Casa - Hospitality - Medium
Guesty helped Mi Casa Es Tu Casa grow 53% since joining in 2022. The company eliminated double bookings using Guesty's... property management platform. Mi Casa Es Tu Casa now manages over 100 properties with automated tools. The founder credits Guesty for enabling scalable, five-star guest service. Guesty features like unified inbox and multi-calendar improved operations and guest experience.
Affitti Brevi Italia - Real Estate - Large
Guesty helped Affitti Brevi Italia scale its national network of short-term rentals. The company faced slow growth and compliance issues... with its previous PMS, Avantio. Guesty provided faster development, better compliance, and reliable integrations. Affitti Brevi Italia quickly expanded into new markets and improved operational efficiency. The switch enabled smoother workflows and stronger OTA connectivity.
Key Collective Management - Hospitality - Small
Key Collective Management used Guesty to manage 22 vacation rentals in Tennessee and Georgia. After switching to a competitor for... advanced AI guest communication, they faced unreliable calendar rules and manual accounting work. The competitor's system failed to block dates, causing double booking risks and more manual checks. Missing owner portal features and rigid accounting forced manual statements. Key Collective Management returned to Guesty for stable operations and scalable financial tools.