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Hospitality Case Studies and Customer Success Stories with Guesty

 

LPM Conciergerie - Hospitality - Small

France

LPM Conciergerie grew its managed properties from 3 to 105 in five years. The team switched from Hostaway to Guesty... in 2024 to support growth and improve service quality. Guesty’s unified platform, automation, and analytics helped streamline operations and guest communications. LPM Conciergerie raised its guest review score from 9.78 to 9.88 out of 10. The company values Guesty’s responsive support and easy-to-use tools.

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Happy Tokyo - Hospitality - Small

Tokyo, Japan

Guesty helped Happy Tokyo manage rapid growth in short-term rentals. The business struggled to maintain high-quality guest communication as it... expanded. Guesty provided a 24/7 messaging solution, improving response times and guest experience. This partnership enabled Happy Tokyo to expand into new cities and focus on property design and service standards. Guesty saved the team time and supported their move into property management.

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Happy Tokyo - Hospitality - Small

Tokyo, Japan

Happy Tokyo used Guesty to manage its growing Airbnb property business. The company needed to keep high-quality guest communication as... it expanded. Guesty provided a 24-hour messaging team and helped streamline guest interactions. This allowed Happy Tokyo to save time and focus on expanding to new cities. Guesty enabled faster response times and supported business growth across Japan.

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Easylife - Hospitality - Small

Milan, Italy

Guesty helped Easylife grow its property portfolio by 75% in one year. Easylife used Guesty to automate daily tasks and... manage guest communications. The team saved 3-4 hours per day with automated messaging. Guesty enabled Easylife to keep high occupancy rates, even in slow seasons. Easylife expanded to new cities and focused more on marketing and owner acquisition. Guesty integrated with major booking platforms to boost direct and OTA bookings.

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Capitalia - Hospitality - Small

Mexico

Capitalia used Guesty to grow from 60 to 600 luxury properties. They managed listings across more than 50 channels. Capitalia... saw a 10.3x increase in portfolio size. Their year-over-year revenue grew by 45.3%. Guesty features like unified inbox and automation tools helped them scale.

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Travli - Hospitality - Small

USA

Travli used Guesty to grow from 9 property listings to over 120. Guesty helped Travli manage more listings with less... effort. The platform made it easier to scale operations. Travli improved efficiency and expanded its business. Guesty supported Travli’s rapid portfolio growth in the hospitality sector.

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ALTIDO - Hospitality - Medium

Italy

ALTIDO used Guesty to merge four property management companies into one. They managed over 1,600 properties across Europe. Guesty helped... them centralize guest communication, automate daily tasks, and manage listings on multiple channels. The merger was supported by Guesty’s account managers and product team. ALTIDO now operates as a single hospitality company, aiming for further growth in the short-term rental market.

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Ocean Home - Hospitality - Small

Cancun, Mexico

Ocean Home used Guesty to manage 12 luxury villas in Cancun. They grew their property portfolio by 140% in two... years. Guesty helped them automate workflows, centralize bookings, and improve guest communication. The platform's reporting and analytics tools saved the team hours each week. Ocean Home now plans to double its portfolio and expand internationally. Guesty enabled better guest reviews and higher profit margins.

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Lemon Stays - Hospitality - Small

Quebec, Canada

Guesty helped Lemon Stays grow its property portfolio 6X in under three years. Lemon Stays used Guesty to automate guest... messaging, manage team access, and optimize revenue. The platform replaced manual processes like WhatsApp with centralized task management. Automated pricing tools increased revenue and improved guest experience. Lemon Stays now manages 80 properties and plans further expansion.

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Key Collective Management - Hospitality - Small

USA

Key Collective Management manages 22 vacation rentals in Tennessee and Georgia. After a failed migration to a competitor, they returned... to Guesty for reliable automation and robust accounting. Guesty eliminated double booking risks and automated owner statement processing. The team consolidated third-party tools into Guesty, streamlining daily operations. With Guesty, they now focus on growth and targeted guest marketing.

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The Lauderdale Boutique Hotel & Suites - Hospitality - Small

Fort Lauderdale, USA

Guesty helped The Lauderdale Boutique Hotel & Suites boost its property value by 30% in two years. The hotel automated... guest communications and cut technology costs from 9% to under 5% of revenue. Guest response times dropped to just 2 minutes. Automations save the team 10 hours of work each week. Revenue grew from $717,000 to a projected $780,000.

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Morris Ranch - Hospitality - Small

USA

Guesty helped Morris Ranch cut manual work by automating guest messaging, pricing, and bookings. The team used to spend too... much time on fragmented tools and manual tasks. With Guesty, one person now manages what was once a full-time job. Automated features save staffing costs and simplify event and property management. Morris Ranch can now focus on guest experience and business growth.

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Mi Casa Es Tu Casa - Hospitality - Small

Mexico

Guesty helped Mi Casa Es Tu Casa grow its property portfolio by 53%. Before Guesty, financial reports took up to... 20 days and double bookings happened daily. After switching to Guesty, reporting dropped to 2 days and double bookings stopped. 70% of guest communication is now automated, and the company maintains a 4.82 average rating across 18,000 reviews. The team manages 160 properties with just five leaders, showing how Guesty enabled efficient, scalable hospitality management.

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Chaletô - Hospitality - Small

Québec, Canada

Guesty helped Chaletô grow from 10 to over 300 properties in about two years. The company used Guesty’s automation tools... to handle guest messaging and reduce manual work. With Guesty, Chaletô achieved 325% year-over-year revenue growth. The platform made onboarding new staff fast and easy. Guesty’s integrations and owner portal supported rapid scaling and improved guest experience.

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Agave Vacation Rentals - Hospitality - Small

USA

Agave Vacation Rentals used Guesty to automate guest messaging and streamline check-ins. The company improved operational efficiency and saved many... hours. Guesty’s owner portal gave property owners real-time booking data and insights. Agave VR increased reservations and reached a 60% average occupancy rate. The platform helped them scale while keeping high service quality.

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BAKAN Stays - Hospitality - Small

Montreal, Canada

Guesty helped BAKAN Stays grow their property portfolio by 66% in 2021. The Montreal-based company automated guest messaging and listing... management, saving 15 hours per week. Guesty’s tools enabled a 20% year-over-year revenue increase. The team stayed lean, needing fewer staff for guest communication. During COVID-19, Guesty provided support and resources. BAKAN Stays expanded to 100 properties using Guesty’s platform.

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Upstay - Hospitality - Small

Toronto, Canada

Guesty helped Upstay grow its property portfolio by 650% in one year. Upstay saved $500,000 annually by automating guest messaging... and operations. The team used Guesty's automation, channel manager, and revenue management tools. Upstay expanded from three to five cities and now manages 150 properties. Integration with PriceLabs and multiple OTAs increased occupancy and demand. Guesty enabled Upstay to deliver better guest experiences and higher nightly rates.

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Neat Suites - Hospitality - Small

Cincinnati, USA

Guesty helped Neat Suites achieve a 100% Airbnb response rate. Before using Guesty’s 24/7 Guest Communication Services, Neat Suites struggled... to keep up with guest messages, which took up 40% of their time. After adopting Guesty, their average response time dropped to 56.8 minutes. This improved guest satisfaction and allowed the team to focus on growing their business. Neat Suites also used integrations like Beyond and Breezeway for pricing and property maintenance.

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Marigny Management - Hospitality - Small

New Orleans, USA

Guesty helped Marigny Management grow its short-term rental listings by 166% in one year. The company used Guesty to expand... beyond a single OTA, automate guest communication, and improve pricing strategies. Marigny Management increased its listings to 80 properties and doubled its staff. Monthly revenue hit $250,000, surpassing pre-pandemic highs. Guesty’s tools saved 40 hours a week in guest messaging.

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Les Cles Biarrotes - Hospitality - Small

France

Guesty helped Les Cles Biarrotes, a family-run hospitality business in France, manage 40 properties efficiently. The team replaced manual spreadsheets... with Guesty's revenue management and financial tools. They quickly adjusted pricing and booking strategies during the pandemic. This led to 85% summer occupancy, even higher than 2019. Guesty also unified team operations and improved guest communication.

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Stay at Lina - Hospitality - Small

New York, USA

Guesty helped Stay at Lina, an international property management company, centralize bookings and operations. The team used Guesty’s multi-calendar and... automated messaging to reduce double bookings and improve guest communication. In one year, Stay at Lina grew its portfolio by 46% and increased revenue by 30%. Guesty’s unified platform enabled better task management and allowed the company to raise nightly rates by $250. Guest reviews improved as a result of faster, more organized responses.

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Lemon Stays - Hospitality - Small

Montreal, Canada

Guesty helped Lemon Stays grow its property portfolio from 12 to 80 units in under three years. The company automated... guest messaging and team coordination, replacing manual WhatsApp processes. Guesty’s revenue management tools boosted revenue with AI-powered pricing. User management features improved security and efficiency. Lemon Stays now delivers better guest experiences and plans to expand further.

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Innkeeper - Hospitality - Small

Lisbon, Portugal

Guesty helped Innkeeper grow from 6 to over 60 short-term rentals in one year. This is a 900% increase. Innkeeper... also tripled its revenue projections for 2020 compared to 2019. Guesty’s automation tools saved time by handling guest communication and daily tasks. Innkeeper now operates with just 33% of the workforce it would have needed without Guesty. The company improved occupancy rates and guest ratings using Guesty’s integrations and analytics.

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Homestead Modern - Hospitality - Small

Joshua Tree, USA

Homestead Modern manages premium vacation rentals in Southern California. They use Guesty to handle reservations, pricing, and guest messaging across... multiple platforms. Guesty lets their team manage historic Lloyd Wright buildings in partnership with the Joshua Tree Retreat Center. The COO says Guesty made it possible to operate these unique properties with one unified system. Homestead Modern can now scale their business while focusing on property renovations.

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Heimaleiga - Hospitality - Small

Reykjavík, Iceland

Guesty helped Heimaleiga, an Iceland-based aparthotel business, keep occupancy rates at 90%. The company struggled to manage finances and scale... with over 100 listings. Guesty’s property management software improved team communication and financial transparency. Automation tools saved 30-40% of staff time each week. Heimaleiga grew to 160 listings and expects to surpass 200 units, expanding efficiently with Guesty’s support.

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WonderStay - Hospitality - Small

Seattle, USA

Guesty helped WonderStay add 9 new properties in just 4 months. WonderStay used Guesty's direct booking tools, owner portal, and... Open API to automate onboarding and guest messaging. The platform enabled custom app integrations and improved brand visibility. WonderStay now manages 26 properties with a 4.96 average Airbnb rating. Guesty supports WonderStay's goal to double its portfolio each year.

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Tasman - Hospitality - Small

Mexico City, Mexico

Guesty helped Tasman, a property management company in Mexico City, boost occupancy by 168% in one year. Tasman used Guesty... to centralize check-in, guest communications, and review management. The platform gave Tasman real-time analytics, automated revenue management, and streamlined guest feedback. Tasman added 150 new listings in two years and cut guest response time by 41%. Guesty supported Tasman's growth and improved guest satisfaction.

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Red Cottage - Hospitality - Small

USA

Guesty helped Red Cottage, a boutique property management company, achieve 5X revenue growth. Red Cottage switched from Lodgix to Guesty... to support rapid expansion and improve backend operations. With Guesty, they grew their property portfolio by 131.82% in less than two years. The platform enabled a 16.52% increase in average daily rate and a 19.11% rise in revenue per available listing. Guesty’s integrations and CRM tools also boosted guest retention and direct bookings.

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Ohana - Hospitality - Small

New Zealand

Guesty helped Ohana, a New Zealand vacation property group, achieve 158% year-over-year portfolio growth. Ohana used Guesty Shield for insurance,... advanced reporting, and seamless integrations to expand beyond Airbnb. The Owner Portal improved owner relationships and eliminated booking errors. Automation and data insights reduced admin work and boosted occupancy rates. Ohana became the country's second-largest vacation property group with 88.5% occupancy and a 46.49% RevPAR increase.

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Hostini - Hospitality - Small

Stockholm, Sweden

Hostini used Guesty to grow from 40 to 362 properties in under five years. They replaced manual spreadsheets with Guesty's... centralized platform. This let them manage bookings, owners, and guest communications more efficiently. Hostini expanded to new platforms like Booking and Expedia. Automated messaging and analytics helped them scale while keeping high service quality. Hostini won the Airbnb Quality Award two years in a row.

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Host The Bay - Hospitality - Small

San Francisco, USA

Host The Bay used Guesty to manage 19 short-term rental properties in the Bay Area. They needed a platform to... help them scale while keeping service quality high. Guesty provided centralized communication, automated tasks, and real-time reporting. The team now manages bookings and guest messages faster and more accurately. Host The Bay achieved a 75% average occupancy and a 9.92 average guest rating after adopting Guesty.

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Wehost - Hospitality - Small

Tbilisi, Georgia

Wehost used Guesty to grow from 6 to over 300 apartment listings in Georgia. They achieved 1300% growth in listings... in 2019 and now manage 2% of Airbnb listings in the country. Guesty’s automation, multi-calendar, and owner portal helped Wehost scale operations and build trust with property owners. Monthly revenue now exceeds $200K, with 96% positive guest reviews. Guesty enabled Wehost to centralize activities, automate tasks, and prepare for future expansion.

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Tiny Away - Hospitality - Small

Singapore, Singapore

Tiny Away used Guesty to manage and grow their luxury tiny home rentals. They automated guest communication and listing updates... across OTAs. This saved 30% of operational time on guest messaging and 20% on listing management. In four years, they grew their listings by 400% and increased revenue sixfold. Guesty helped them avoid hiring 3-5 extra staff.

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Upstay - Hospitality - Small

Toronto, Canada

Guesty helped Upstay grow 650% in less than a year. Upstay saved nearly half a million dollars by automating guest... messaging and property management tasks. The team became more efficient and improved guest experiences with Guesty's tools. Upstay expanded from three to five cities and plans to add 200 more units. Integrating with PriceLabs and more OTAs increased occupancy and demand during the pandemic.

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Occupied LLC - Hospitality - Small

Boston, USA

Guesty helped Occupied LLC, a Boston-based short-term rental manager, achieve 47% direct bookings and 94% occupancy at The Cove boutique hotel. The company struggled... with too many disconnected systems as it grew from a single-unit to a multi-property operator. Guesty provided a unified platform for guest communication, channel management, and team coordination. Automated check-in tools and integrations with third-party tech improved guest experience. With Guesty, Occupied LLC saved time, expanded its portfolio, and focused on new hotel acquisitions.

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Tangy Mgmt - Hospitality - Small

Miami, USA

Tangy Mgmt, a Miami-based property management company, struggled with a high volume of guest messages. Guesty’s 24/7 Guest Communication Service... helped them respond to inquiries within the hour. This improved their Airbnb rankings and increased bookings. The integration also saved them the cost of 5-6 team members. Tangy Mgmt now has more time to focus on business growth and guest experience.

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Sojourn - Hospitality - Small

USA

Guesty helped Sojourn grow from 20 to 257 properties by streamlining property management. Sojourn used Guesty's multi-calendar and unified inbox... to manage both short-term and long-term rentals. The platform enabled efficient guest communication and centralized operations. Sojourn increased direct bookings and improved guest experiences. Their hybrid rental model and focus on personalized service set them apart in the hospitality market.

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Stay Local Austin - Hospitality - Small

Austin, USA

Guesty helped Stay Local Austin grow listings by 208% and boost revenue by 70% in one year. The property management... team reduced admin time by 25% and saved 60 hours per week. Guesty’s platform let them centralize operations, automate tasks, and use dynamic pricing tools. The Owner’s Portal feature attracted more homeowners. Stay Local Austin now manages 37 properties and outperforms local competitors with a 65% occupancy rate.

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SiteMinder - Hospitality - Large

Sydney, Australia

Guesty partnered with SiteMinder to help hotels get more reservations. SiteMinder users saw 59 extra bookings in one month after... using the integration. Some long-term users reported over 200 new reservations. One customer earned $37,000 more in the first month. Others made over $66,000 from the partnership. The integration made it easier for hotels to reach more guests and grow profits.

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Rove Travel - Hospitality - Small

New York, USA

Guesty helped Rove Travel scale its luxury rental business across top markets. Rove achieved an 86% average occupancy rate in... New York City. Property owners saw rental income rise by up to 60%. Guesty’s platform enabled direct bookings, advanced analytics, and multi-channel distribution. Rove maintained high service standards while expanding its portfolio to 130 properties.

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Peninsula Escapes - Hospitality - Small

Australia

Guesty helped Peninsula Escapes recover from a six-month pause in guest bookings. The property management company saw a 35-40% increase... in revenue after using Guesty. Uploading new property listings became fast and easy, replacing manual spreadsheets. Brad Anderson, the founder, credits Guesty for enabling business growth and saving time. The platform's automation features let the team focus on expanding their portfolio.

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Operto Teams - Hospitality - Small

Leavenworth, USA

Operto Teams used Guesty to automate property management for hundreds of vacation rentals. The integration allowed real-time syncing of reservations... and automated task scheduling. Staff could manage operations with dashboards and communicate easily with guests. Users reported smoother workflows, happier staff, and increased owner trust. Operto Teams credits the partnership for enabling business growth and streamlined operations.

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Ocean Home - Hospitality - Small

Cancun, Mexico

Ocean Home used Guesty to grow its luxury villa portfolio by 140% in Cancun. Before Guesty, they struggled with fragmented... workflows, high costs, and manual processes. Guesty centralized their operations, automated tasks, and improved financial reporting. The platform's integrations and dynamic pricing tools helped boost revenue and guest satisfaction. Ocean Home now plans to double its portfolio and expand internationally.

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Key Collective Management - Hospitality - Small

Guesty helped Key Collective Management restore reliability after a failed migration to a competitor. The team eliminated double booking risks... with Guesty's multi-calendar and automated owner statements using robust accounting features. They replaced third-party tools by using Guesty's native Tasks, streamlining daily operations. With automation in place, they now plan to expand their vacation rental portfolio and use guest data for targeted email marketing.

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StaySee Colombia - Hospitality - Small

Guesty helped StaySee Colombia boost direct bookings with its direct booking engine. The company struggled with unreliable PMS tools and... lost bookings due to technical issues. Guesty provided a clean interface, strong automation, and reliable support. StaySee saw more direct bookings, better guest retention, and improved listing ratings. Automated messaging and analytics saved time and improved performance.

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StayinLondon - Hospitality - Small

Guesty helped StayinLondon, a boutique property management agency, automate tasks and streamline operations. The team saw a 20% increase in... average daily rate and a 10% rise in occupancy. Time spent on routine tasks dropped by 50%. Guesty's mobile app, robust integrations, and automated reporting improved accuracy and owner communication. StayinLondon now focuses on high-impact work and mindful growth.

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The Lauderdale Boutique Hotel & Suites - Hospitality - Small

Guesty helped The Lauderdale Boutique Hotel & Suites boost its property valuation by 30% in two years. The hotel automated... guest communications and operations using Guesty’s Multi-Unit feature and integrations like Conduit and PricePoint. Technology and communication costs dropped from 9% to under 5% of revenue, saving $32,000 annually and adding $600,000 in property value. Occupancy rose from 80% to 82%, and ADR increased from $143 to $152. The team now saves 10 hours of work per week and operates with minimal staff involvement.

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Morris Ranch - Hospitality - Small

Guesty helped Morris Ranch cut manual work by automating guest messaging, pricing, and bookings. The team used to manage these... tasks by hand, which took too much time. With Guesty, one person now handles what was once a full-time job. Automated tools like PriceOptimizer and a centralized inbox save time. Morris Ranch can now focus on guest experience and business growth.

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Mi Casa Es Tu Casa - Hospitality - Medium

Guesty helped Mi Casa Es Tu Casa cut reporting time from 15-20 days to just two days per month. The platform eliminated... double bookings and automated 70% of guest communication. Mi Casa Es Tu Casa saw 53% growth since joining Guesty. The team now manages about 160 properties with only five leaders. Guesty enabled seamless operations, improved owner relations, and helped them become Airbnb's #1 host.

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Moment - Hospitality - Small

Guesty helped Moment, a high-end aparthotel brand, triple its portfolio from 4 to 12 properties. The team cut daily workload... by 20% per person using Guesty's automation and integrations. Manual guest messaging and pricing updates became fast and easy. The Multi-Calendar tool boosted occupancy rates. Guesty let Moment grow without adding more staff, keeping their guest experience strong.

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The Hideaways - Hospitality - Small

Guesty helped The Hideaways increase monthly revenue by 20%. The company saved 15–20 hours per week with automation and centralized... workflows. Occupancy rates rose by 10–15%, especially midweek. Property onboarding time dropped to under 24 hours. Guest response times improved by over 50%. Guesty enabled The Hideaways to scale while keeping high-quality guest experiences.

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Host Wise - Hospitality - Medium

Guesty helped Host Wise stabilize a portfolio of over 600 properties in Portugal. Host Wise switched to Guesty after facing... issues with other PMS platforms, like unreliable integrations and manual work. Guesty provided smooth onboarding, strong automations, and reliable API connections. Host Wise eliminated Airbnb penalties and improved operational control with automated workflows and WhatsApp messaging. Guesty enabled Host Wise to prepare for growth into hotel and serviced apartment management.

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Capitalia - Hospitality - Medium

Guesty helped Capitalia grow from 60 to over 600 property listings in Mexico. Capitalia used Guesty to manage multi-unit operations,... automate guest communication, and protect luxury villas with Damage Protection. Advanced Analytics enabled a 40% improvement in Formula 1 event results. Capitalia achieved a 45.3% year-over-year revenue growth and maintains 76% average occupancy. Guesty also powered direct bookings and a custom loyalty program.

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Agave Vacation Rentals - Hospitality - Small

Guesty helped Agave Vacation Rentals automate guest messaging and keycode distribution. This made check-ins faster and improved guest reviews. The... owners portal gave property owners live booking data and insights. Agave VR reached a 60% average occupancy rate and increased reservations. Guesty let them grow their portfolio without losing quality.

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Chaletô - Hospitality - Medium

Guesty helped Chaletô scale from 10 to over 300 properties in about two years. The platform automated guest messaging and... reduced manual work. Chaletô achieved 325% year-over-year revenue growth. Guesty’s automation, integrations, and owner portal supported fast onboarding and high service quality. Most new hires learned Guesty in 24 hours, fueling rapid expansion in Québec.

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White Spider - Hospitality - Small

Portland, USA

White Spider used Guesty to manage hundreds of short-term rental listings across the US. The company struggled to keep up... with guest communication and administrative tasks as it grew. Guesty’s Unified Inbox and automated messaging helped the team save hours each week. The Multi-Calendar feature made it easier to manage bookings and optimize occupancy. With Guesty, White Spider expanded its portfolio and improved guest experiences while employing a team that is 95% women.

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The Hideaways - Hospitality - Small

Devon, UK

Guesty helped The Hideaways save 15–20 hours per week by automating guest messaging and centralizing workflows. The platform increased occupancy... rates by up to 15% and grew monthly revenue by 20%. Property onboarding time dropped from days to under 24 hours. Guest response times improved by over 50%. Guesty enabled The Hideaways to scale while maintaining a premium guest experience.

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Host Wise - Hospitality - Small

Porto, Portugal

Guesty helped Host Wise manage over 600 properties in Portugal. Host Wise switched from Hostify to Guesty to fix unreliable... integrations and system outages. Guesty provided smooth onboarding, weekly support, and clear migration steps. Automated messaging and stable integrations reduced manual work and errors. Host Wise eliminated Airbnb penalties and stabilized their portfolio. They are now ready to expand into hotels and serviced apartments.

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The Lauderdale Boutique Hotel & Suites - Hospitality - Small

Fort Lauderdale, USA

Guesty helped The Lauderdale Boutique Hotel & Suites boost asset valuation by 30% in two years. The hotel automated guest... communications and reduced technology costs from 9% to under 5% of revenue. Occupancy increased from 80% to 82%, and average daily rate rose from $143 to $152. Automations now save the team 10 hours of work each week. Guest response times dropped from over an hour to just 2 minutes.

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Mi Casa Es Tu Casa - Hospitality - Small

Mexico

Guesty helped Mi Casa Es Tu Casa cut reporting time from 15-20 days to just two days per month. Cleaning reports now... take seconds instead of hours. Double bookings dropped from daily to zero. 70% of guest communication is automated, and guest issues are solved in under 10 minutes. The company holds a 4.82 average rating across 16,700+ Airbnb reviews. Guesty enabled the team to manage 160 properties with just five leaders.

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Key Collective Management - Hospitality - Small

USA

Key Collective Management manages 22 vacation rentals in Tennessee and Georgia. After leaving Guesty for a competitor, they faced issues... with unreliable calendar rules and manual accounting. The team returned to Guesty for its stable platform and customizable accounting features. Guesty’s automation now helps them streamline daily operations and consolidate tools. With Guesty, they plan to expand their portfolio and use guest data for targeted email marketing.

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Agave Vacation Rentals - Hospitality - Small

Guesty helped Agave Vacation Rentals automate guest messaging and keycodes. This made check-ins faster and easier. The owners portal gave... property owners live booking access. Agave VR saved time and kept service quality high while growing. Guesty brought all tools into one platform for better property management.

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Chaletô - Hospitality - Medium

Guesty helped Chaletô grow from 10 to over 300 properties in Québec. The company faced challenges with manual workflows as... listings increased. Guesty automated guest communication and streamlined operations. Chaletô achieved over 325% year-over-year revenue growth. Automation tools and Reply AI kept response times fast and guest experience high.

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Capitalia - Hospitality - Medium

Guesty helped Capitalia grow from 60 to over 600 property listings. Capitalia needed a platform to manage rapid growth across... villas, boutique hotels, and multi-unit buildings. Guesty provided automation, unified operations, and advanced analytics. Capitalia achieved a 45.3% year-over-year revenue increase. The platform enabled direct bookings, loyalty, and better guest experiences.

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StayinLondon - Hospitality - Small

London, UK

Guesty helped StayinLondon, a boutique property management agency in London, automate routine tasks and streamline operations. After switching to Guesty,... StayinLondon saw a 20% increase in average daily rate and a 10% rise in occupancy. The team cut time spent on tasks by 50%. Guesty's platform provided robust accounting, mobile management, and seamless integrations. StayinLondon now focuses more on guest experience and business growth.

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BetterStays - Hospitality - Small

Netherlands

Guesty helps BetterStays manage 180+ properties with just seven staff. The platform centralizes guest communications, booking channels, and financial tools.... BetterStays uses Guesty’s AI and pricing optimization to deliver over 10% revenue gains for property owners. The remote-first model allows fast guest support and easy onboarding. Owners get more revenue with less work, while all guest interactions stay branded for the property owner.

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Real Estate Case Studies and Customer Success Stories with Guesty

 

Surfcomber Rentals - Real Estate - Small

San Diego, USA

Guesty helped Surfcomber Rentals grow revenue to $500,000. Ryan Scott used Guesty to manage Airbnb listings as his business expanded... from 3 to 15 units. Guesty saved him at least 2 hours per day and let him avoid hiring full-time staff. The platform provided flexible guest management, deep Airbnb integration, and improved review quality. Ryan credits Guesty for making it easy to scale his short-term rental business.

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Surfcomber Rentals - Real Estate - Small

San Diego, USA

Guesty helped Surfcomber Rentals grow from 3 to 15 properties in three years. Ryan Scott used Guesty to manage Airbnb... listings, saving at least 2 hours daily. Guesty’s integration with Airbnb improved guest communication and review quality. The business earned over $500,000 in 2014 without hiring full-time staff. Guesty’s flexible tools made adding new properties easy and cost-effective.

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Projecto Paradise, LLC (Brynn Rovito) - Real Estate - Small

Washington, D.C., USA

Guesty helped Projecto Paradise, LLC triple its corporate rental units in one year. Brynn Rovito, managing rentals part-time while working... full-time, struggled to keep up with guest communication and service quality. Guesty provided 24/7 guest support, allowing her to maintain high service standards and save at least 20 hours per week. With Guesty, Brynn expanded her business from Washington, D.C. to Hawaii and improved guest satisfaction. The partnership enabled her to focus on growth and community projects.

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Brynn Rovito, Projecto Paradise, LLC - Real Estate - Small

Washington, USA

Guesty helped Brynn Rovito of Projecto Paradise, LLC triple her corporate rental properties in one year. Brynn struggled to manage... guest communications and maintain service quality while working full-time. Guesty provided 24/7 guest services, saving her at least 20 hours per week. With Guesty, Brynn doubled her rental units and improved guest satisfaction. She now has time to grow her business and focus on affordable housing projects in Hawaii.

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Great Dwellings - Real Estate - Small

Washington, USA

Guesty helped Great Dwellings, a property management company in Washington, reduce workload by over 90%. Karl Scarlett, the owner, went... from working 80 hours a week to just 4-5 hours managing multiple Airbnb properties. Guesty automated guest communication and booking management, allowing Karl to grow from 1 to 10 clients in a year. The platform improved guest satisfaction and enabled advance bookings for all properties. Karl credits Guesty for making his business possible and improving his quality of life.

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Great Dwellings - Real Estate - Small

Washington, USA

Guesty helped Great Dwellings, a property management company in Washington, reduce workload by over 90%. Karl Scarlett, the owner, grew... his client base from 1 to 10 within a year using Guesty. The software made guest communication fast and easy, leading to full bookings months in advance. Guesty allowed Karl to spend less time on operations and more time with his family. Guests reported higher satisfaction due to quick responses and personalized service.

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Krain Costa Rica - Real Estate - Small

Costa Rica

Guesty helped Krain Costa Rica increase occupancy by 33%. The company saw revenue grow by 116% after using Guesty. Krain... manages 140 properties and joined Guesty in 2024. Key features used include accounting and owners portal. Guesty supported Krain in modernizing operations and boosting revenue.

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The Property Managers Company (PMC) - Real Estate - Small

Bozeman, USA

Guesty helped The Property Managers Company (PMC) manage 80 rental properties in Bozeman. PMC used Guesty's dynamic pricing and analytics... to save time and boost revenue. Pricing updates that took hours now take minutes. PMC saw more reservations and higher income in Q1 2025 versus Q1 2024. Guesty’s unified inbox improved team response to guests. PMC plans to scale to 750 properties with Guesty’s support.

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Florida Dream Properties - Real Estate - Small

USA

Florida Dream Properties used Guesty to shift from long-term to short-term rentals. The company grew its short-term portfolio from 7... to 27 units in one year. Guesty enabled integration with more booking platforms and improved revenue capture for upsells like pet fees and extra nights. The team added 2 new units right after switching. Guesty’s features helped them expand and manage payments more easily.

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Affitti Brevi Italia - Real Estate - Medium

Lecco, Italy

Guesty helped Affitti Brevi Italia manage 800 short-term rental listings across Italy. The company switched from Avantio to Guesty for... faster syncing, better compliance, and reliable API integrations. Guesty enabled new Booking.com listings to sync in just three minutes, compared to two days before. Automation tools improved guest messaging, check-ins, and city tax payments. Centralized operations reduced errors and saved hours each week.

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KRAIN Costa Rica - Real Estate - Small

Costa Rica

Guesty helped KRAIN Costa Rica grow revenue by 150% and reach $5 million in bookings for 2025. The company replaced... manual processes and outdated software with Guesty’s unified inbox, automation, and accounting tools. Guesty streamlined guest communication, improved review rates, and integrated with Breezeway for easier operations. Financial workflows became faster and more accurate, supporting future growth. KRAIN now manages 107 vacation rentals with greater efficiency and confidence.

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Hands Free Property - Real Estate - Small

Vancouver, Canada

Guesty helped Hands Free Property double its size in one year. The company now manages over 50 properties in British... Columbia. Guesty automated tasks like guest communication and calendar management, saving the team 10 hours each week. The platform let them list on more OTAs and improve booking efficiency. Hands Free Property can now focus on growth and service quality.

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Easylife - Real Estate - Small

Milan, Italy

Guesty helped Easylife grow its property portfolio by 75% in one year. Easylife used Guesty to automate daily tasks and... save 3-4 hours each day. The platform made it easy to manage 70 properties across Italy. Guesty’s automation tools improved guest communication and increased occupancy. Easylife now has more time to expand into new cities and focus on marketing.

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MySuite - Real Estate - Small

Los Angeles, USA

Guesty helped MySuite grow its property listings by 185% in one year, from 80 to 228. MySuite used Guesty to... manage pricing, reporting, and channel management for its short-term rentals in Los Angeles. Guesty’s platform cut listing update time from 4-5 hours to just 30 minutes. Annual revenue increased by 10%, and occupancy rates stayed above 90%. MySuite avoided hiring 3-4 extra staff by using Guesty’s automation features.

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Mike Z Rentals - Real Estate - Small

USA

Guesty Accounting helped Mike Z Rentals save over 60 hours each month on manual accounting. Before, the team spent days... preparing end-of-month reports and guiding owners through statements. With Guesty, financial data is tracked automatically and reports are generated quickly. Owner relations improved with the Owner Portal, making information easy to access. The company doubled its property portfolio in one year after adopting Guesty.

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Ronival - Real Estate - Small

Cabo San Lucas, Mexico

Guesty helped Ronival double its vacation rental inventory in just 18 months. The team used Guesty's automated messaging and yield... management tools to save time and manage more properties. Guesty made it easy to handle guest communication and pricing from one place. Ronival expanded into new cities in the Baja region during the pandemic. The company plans to grow by another third next year using Guesty.

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HolyGuest - Real Estate - Small

Tel Aviv, Israel

Guesty helped HolyGuest add over 180 listings in less than six months. HolyGuest needed to streamline operations and centralize management... to scale. Guesty provided automation tools for payments, task management, and communication. These tools saved HolyGuest hours each week. HolyGuest grew rapidly and plans to expand globally. Guesty’s features and support enabled HolyGuest to scale their property management business.

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Hauzz - Real Estate - Small

Malaysia

Guesty helped Hauzz, a Malaysian short-term rental business, grow its property portfolio from 50 to over 100 units in just 5 months. Automation features in... Guesty’s property management system saved Hauzz over 40% in operational resources and eliminated the need for two full-time hires. The platform’s accounting tools enabled flexible deal structures with property owners and vendors. Smart lock integrations allowed seamless, contact-free guest check-ins. Hauzz achieved a 30-40% growth rate and saved nearly 20 hours per week, focusing more on business development.

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Hands Free Property - Real Estate - Small

Vancouver, Canada

Guesty helped Hands Free Property double its size in one year. The company automated tasks like guest messaging and booking... management. Guesty’s platform saved the team 10 hours a week. Hands Free now manages over 50 properties in British Columbia. The team can focus more on growth and service. Guesty’s communication tools improved host and guest experiences.

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MAK Realty Group - Real Estate - Small

Miami, USA

Guesty helped MAK Realty Group triple its property portfolio. Automation saved the team 40 hours each month. Guesty’s platform unified... reservations, guest messaging, and payments. Direct bookings now make up over 40% of reservations. MAK Realty uses analytics to optimize pricing and occupancy. The company delivers premium guest experiences while scaling efficiently in Miami.

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Golden Swan Management - Real Estate - Small

USA

Guesty helped Golden Swan Management achieve 400% growth in one year. The company doubled its property inventory to over 40... listings after adopting Guesty. Guesty’s platform made it easy to manage multiple booking channels and onboard new staff. Automation tools saved the team from hiring five extra employees. Revenue increased by over 100% thanks to improved guest communication and wider reach.

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Patriot Family Homes - Real Estate - Medium

USA

Guesty helped Patriot Family Homes double its size in six months. The company automated bookkeeping and improved analytics for property... owners. Guesty’s integrations let them add 10-15 listings per month and reach over 150 listings in 8 states. Occupancy rates rose above 75%. The team now manages more markets and doubled its employee count, all while using fewer communications agents thanks to Guesty’s automation.

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The Property Managers Company (PMC) - Real Estate - Small

Guesty helped The Property Managers Company manage 80 rental properties in Bozeman, Montana. Before Guesty, PMC did not use a... property management system. Guesty PriceOptimizer cut pricing work from hours to minutes. PMC saw more reservations and higher income in Q1 2025 versus Q1 2024. Guesty’s unified inbox improved team response and guest satisfaction. PMC now uses Guesty to support both short- and long-term rentals and plans to scale to 750 properties.

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Florida Dream Properties - Real Estate - Small

Guesty helped Florida Dream Properties fix revenue loss from old software. The company switched to Guesty for better integration with... booking platforms. Guesty made it easy to collect payments for pet fees and extra nights. After switching, they added 2 new units and reached more booking sites. Guesty’s features support their plan for fast growth in short-term rentals.

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Affitti Brevi Italia - Real Estate - Large

Guesty helped Affitti Brevi Italia migrate 800 short-term rental listings with fast onboarding and strong compliance support. The company replaced... Avantio with Guesty for better OTA connectivity, automation, and centralized operations. Listing sync times dropped from two days to three minutes. Automated messaging improved guest check-ins and city tax payments. Guesty enabled Affitti Brevi Italia to scale nationally and support more property managers.

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KRAIN Costa Rica - Real Estate - Medium

Guesty helped KRAIN Costa Rica double its booked revenue to $5 million in 2025. The company switched from Escapia to... Guesty for better OTA connectivity and a unified inbox. Guesty Accounting streamlined financial workflows, tailored for Costa Rica’s tax system. Automations and Breezeway integration improved guest communication and operations. KRAIN now has the structure and confidence to scale its vacation rental business.

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Florida Dream Properties - Real Estate - Small

USA

Florida Dream Properties switched from long-term to short-term rentals. Their old property management system could not connect to new booking... platforms or handle upsells. Guesty let them link to more booking sites and process payments for extras like pet fees. After switching, they added two new units and captured more revenue. Guesty helped them grow their short-term rental business.

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KRAIN Costa Rica - Real Estate - Small

Guanacaste, Costa Rica

Guesty helped KRAIN Costa Rica double its booked revenue to $5 million in 2025. The company replaced Escapia with Guesty... to fix slow updates and scattered guest messages. Guesty’s unified inbox and automations improved guest communication and review rates. Guesty Accounting streamlined financial workflows, tailored for Costa Rica’s tax system. Integration with Breezeway eliminated manual data entry and errors. KRAIN now has the structure and confidence to scale its vacation rental business.

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Affitti Brevi Italia - Real Estate - Large

Guesty helped Affitti Brevi Italia scale its national network of short-term rentals. The company faced slow growth and compliance issues... with its previous PMS, Avantio. Guesty provided faster development, better compliance, and reliable integrations. Affitti Brevi Italia quickly expanded into new markets and improved operational efficiency. The switch enabled smoother workflows and stronger OTA connectivity.

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Host & Stay - Real Estate - Small

Saltburn, UK

Host & Stay used Guesty to grow from 10 to over 50 property listings. The team saved 3-4 hours daily... by automating manual tasks with Guesty’s channel manager and unified inbox. They expanded to 9 distribution channels and now collect 20% of bookings commission-free through their direct website. Host & Stay’s revenue grew 10x, breaking £1 million in a year. Guesty’s open API and task management tools helped them scale and plan for 500 listings next year.

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Smiling House - Real Estate - Small

Switzerland

Smiling House manages over 1000 luxury properties worldwide. They use Guesty to automate services for more than 500 properties. Guesty... helps them grow their business and work with fewer staff. The platform supports their needs in the luxury rental market. Smiling House credits Guesty for making their company profitable and professional.

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Insurance Case Studies and Customer Success Stories with Guesty

 

Safely.com - Insurance - Small

Atlanta, USA

Safely. com used Guesty to grow its European customer base and boost revenue. The integration automated insurance requests, guest screening,...and payments for short-term rental managers. Guesty users now make up 100% of Safely's non-US customers and 11% of total revenue. The partnership led to a 95% retention rate with joint clients. Safely gained access to Guesty's network and industry events, driving further business growth.

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Superhog - Insurance - Small

London, UK

Superhog used Guesty to improve trust and security in short-term rentals. The integration helped Superhog save time onboarding new clients... and reduced admin work for both their team and users. Guesty’s platform made property management easier and faster for Superhog. The partnership also brought in new customers for Superhog. Clients appreciated that Superhog partnered with Guesty, making their experience smoother.

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Accounting Case Studies and Customer Success Stories with Guesty

 

Ximplifi - Accounting - Small

USA

Ximplifi used Guesty’s platform and open API to automate vacation rental accounting. The integration with VRAccountant helped clients save time... and simplify trust accounting. Clients saw more accurate books and better financial clarity. Every client grew their business by 30-100% after combining Ximplifi’s services with Guesty. The partnership gave clients peace of mind and more time to scale.

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Customer Success Stories of Guesty

 

LiveSuites - Vacation Rental Management

Guestymonial: How LiveSuites is growing with Guesty

LiveSuites leverages Guesty's property management platform to enhance its short-term rental operations and scale its portfolio.

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How Renjoy used Guesty and SuiteOp to unlock $138k in new upsell revenue without adding headcount

Renjoy, a property manager, leveraged Guesty and SuiteOp to automate guest operations, unlocking $138k in projected annual upsell revenue. By integrating SuiteOp... with Guesty, Renjoy streamlined upsell offers and smart device management, reducing manual work and enhancing guest experiences. This integration led to $11,500 in new guest revenue within 30 days and a fivefold return on SuiteOp's subscription cost.

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