Guesty Overview

Kigo is a cloud-based vacation rental software that is mobile-friendly. It helps maximize revenue, reduce costs, and streamline the guest experience.

Use Cases

Customers recommend Channel Management, Touchpoint Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Guesty.

Other use cases:

  • Revenue Cycle Management
  • Engaging And Following Up
  • Social Media Management
  • Helpdesk Management
  • Channel Marketing
  • Training & Onboarding
  • Distribution Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Guesty.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Improve Internal Communications
See all business priorities See less business priorities

Guesty Use-Cases and Business Priorities: Customer Satisfaction Data

Guesty works with different mediums / channels such as Website.

Guesty's features include Personalization, Templates, Calculator, etc. and Guesty support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Guesty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Fast calculation of rates, quick, personal response, automated follow-up schedules...." Peer review by Ron O., Manager

Peer review evidence (same sources as the product rating summary)

"...One of the strengths of Kigo is also its channel manager, which makes it very easy for Kigo users to form partnerships and expand their property offerings and marketing...." Peer review by Glen F
"...Kigo are solving the vacation rentals market issues by offering an integrated solution for product manager, web services & channel management and whilst we didn't move beyond a free trial period, I'd have no issue suggesting them to a company of the right size in this market. ...." Peer review by Laurie G., Head of Marketing, Marketing and Advertising
"...Tons of bugs, our tax calculations for lodging tax not working properly, major problems with the quote system and with integration with airbnb, absolutely nothing what we were trying to do was working...." Peer review by Joanna Desseaux

Guesty, Lokalise, Sage Expense Management (formerly Fyle), Sentry, Retool, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Guesty

Top Industries

  • Hospitality
  • Real Estate
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market

Guesty is popular in Hospitality, Real Estate, and Marketing And Advertising and is widely used by Small Business, and Mid Market,

Guesty Customer wins, Customer success stories, Case studies

What solutions does Guesty provide for Channel Management?

How does Guesty address your Touchpoint Management Challenges?

What makes Guesty ideal for Sales Document Management?

How efficiently Does Guesty manage your Revenue Cycle Management?

How can Guesty optimize your Engaging And Following Up Workflow?

11 buyers and buying teams have used Cuspera to assess how well Guesty solved their Collaboration and Productivity needs. Cuspera uses 835 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

 

LiveSuites - Vacation Rental Management

Guestymonial: How LiveSuites is growing with Guesty

LiveSuites leverages Guesty's property management platform to enhance its short-term rental operations and scale its portfolio.

Read on →
 

How Renjoy used Guesty and SuiteOp to unlock $138k in new upsell revenue without adding headcount

Renjoy, a property manager, leveraged Guesty and SuiteOp to automate guest operations, unlocking $138k in projected annual upsell revenue. By integrating SuiteOp with Guesty, Renjoy streamlined upsel...l offers and smart device management, reducing manual work and enhancing guest experiences. This integration led to $11,500 in new guest revenue within 30 days and a fivefold return on SuiteOp's subscription cost.

Read on →
 

Surfcomber Rentals - Real Estate - Small

San Diego, USA

Guesty helped Surfcomber Rentals grow revenue to $500,000. Ryan Scott used Guesty to manage Airbnb listings as his business expanded from 3 to 15 units. Guesty saved him at least 2 hours per day and ...let him avoid hiring full-time staff. The platform provided flexible guest management, deep Airbnb integration, and improved review quality. Ryan credits Guesty for making it easy to scale his short-term rental business.

 

Surfcomber Rentals - Real Estate - Small

San Diego, USA

Guesty helped Surfcomber Rentals grow from 3 to 15 properties in three years. Ryan Scott used Guesty to manage Airbnb listings, saving at least 2 hours daily. Guesty’s integration with Airbnb improve...d guest communication and review quality. The business earned over $500,000 in 2014 without hiring full-time staff. Guesty’s flexible tools made adding new properties easy and cost-effective.

 

LPM Conciergerie - Hospitality - Small

France

LPM Conciergerie grew its managed properties from 3 to 105 in five years. The team switched from Hostaway to Guesty in 2024 to support growth and improve service quality. Guesty’s unified platform, a...utomation, and analytics helped streamline operations and guest communications. LPM Conciergerie raised its guest review score from 9.78 to 9.88 out of 10. The company values Guesty’s responsive support and easy-to-use tools.

 

Happy Tokyo - Hospitality - Small

Tokyo, Japan

Guesty helped Happy Tokyo manage rapid growth in short-term rentals. The business struggled to maintain high-quality guest communication as it expanded. Guesty provided a 24/7 messaging solution, imp...roving response times and guest experience. This partnership enabled Happy Tokyo to expand into new cities and focus on property design and service standards. Guesty saved the team time and supported their move into property management.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Guesty

What is Guesty used for?

Guesty is a Collaboration and Productivity Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Channel Management, Touchpoint Management and Sales Document Management .

What are the top features of Guesty?

Personalization, Templates and Calculator are some of the top features of Guesty.

Who uses Guesty?

Guesty is used by Hospitality, Real Estate and Marketing And Advertising among other industries.

What are Guesty alternatives?

Lokalise, Sage Expense Management (Formerly Fyle), Sentry and Retool are popular alternatives for Guesty.

Where is Guesty located?

Guesty is headquartered at Barcelona, Catalunya.
lightning

Peers used Guesty for channel management and touchpoint management

Guesty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (79)
Analytics

3.91/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (79)
Analytics

3.91/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for Guesty

Overall Risk Meter

Low Medium High

Top Failure Risks for Guesty

Guesty Inc. News

M&A

Guesty acquires Smily, deepening its investment in Frances booming short-term rental market

Guesty has acquired Smily, a French property management system and channel manager, enhancing its presence in France's short-term rental market. This acquisition adds Smily's fifteen years of expertise to Guesty's AI-powered platform, strengthening its offerings for vacation rental hosts and property managers.

Product

Nonius TV+ & Mobile now integrate with Guesty PMS

Nonius TV+ and Mobile solutions now integrate with Guesty PMS, enhancing digital experiences for short-term rentals and hybrid properties. The integration allows operators to manage guest and resident experiences through a unified platform, offering features like digital keys, guest authentication, and personalized content. This collaboration supports both hospitality and residential use cases, improving operational efficiency and scalability.

Product

meet Guesty's AI-powered bank reconciliation

Guesty introduces its Automated Bank Reconciler, an AI-powered tool within Guesty Accounting, designed to streamline bank reconciliation by matching transactions based on amount, date, and description. This innovation aims to reduce manual reconciliation time by up to 90% for GuestyPay and Airbnb transactions, enhancing accuracy and compliance in trust accounting.

Product

Guesty launches Agent Hub, a PMS of coordinated AI agents

Guesty has launched Agent Hub, a property management system (PMS) featuring coordinated AI agents to automate daily operations like pricing, guest communications, and finance. This system allows property managers to scale operations without increasing headcount. Agent Hub integrates with platforms like Airbnb, Vrbo, and Booking.com, enhancing multi-market rollouts. Guesty also introduced a Model Context Protocol server to enable third-party integrations.

Guesty Inc. Profile

Company Name

Guesty Inc.

Company Website

https://www.guesty.com/

HQ Location

Barcelona, Catalunya

Employees

51-200

Social

Financials

PRIVATE