Retool Overview

Retool enables rapid development of custom internal applications, enhancing team efficiency by tailoring software tools to specific business needs. Designed for developers, Retool simplifies the creation of scalable solutions, accommodating growing business demands. Its platform supports a community of thousands, fostering collaboration and sharing of best practices. Retool stands out by allowing users to quickly build and deploy apps, reducing development time and costs. This capability is particularly valuable for businesses looking to streamline workflows and improve productivity without extensive coding.

Use Cases

Customers recommend Workflow Management, Social Media Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Retool.

Other use cases:

  • Onboarding
  • Merchandising
  • Proposal & Quote Management
  • Engaging And Following Up
  • Measuring Net Promoter Score
  • Collaboration
  • Promotion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Retool.

Other priorities:

  • Grow Market Share
See all business priorities See less business priorities

Retool Use-Cases and Business Priorities: Customer Satisfaction Data

Retool works with different mediums / channels such as Promotions. Social Media. Offline etc.

Retool's features include Recording, Dashboard, Personalization, etc. and Retool support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Retool analytics capabilities include Analytics, and Custom Reports.

Reviews

"Using Retool, we've built internal tools for our retail and merchandising teams quickly, while maintaining our speed on feature development for our shoppers." - Eddy Kim

Peer review evidence (same sources as the product rating summary)

"...This tool has the potential to automate any work flow with additional automation capability...." Peer review by Mayur P.
"...Analytics Dashboard...." Peer review from Computer Software
"...I love how easy it is to change datasources from development to production once you're ready to publish...." Peer review by Administrator

Retool, Lokalise, Troop Messenger, Sage Expense Management (formerly Fyle), Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Retool is the fastest way to build internal software using building blocks. Apps and workflow automations can be instantly created to connect to databases and APIs.

Popular Business Setting

for Retool

Top Industries

  • Financial Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Retool is popular in Financial Services, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Retool Customer wins, Customer success stories, Case studies

What benefits does Retool offer for Workflow Management?

How does Retool facilitate Social Media Management?

What solutions does Retool provide for Sending & Publishing Communications?

What Are the key features of Retool for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Retool solved their Collaboration and Productivity needs. Cuspera uses 1073 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Retool testimonial

Eddy Kim

Engineering Manager

Verishop

Using Retool, we've built internal tools for our retail and merchandising teams quickly, while maintaining our speed on feature development for our shoppers. Testimonial By Eddy Kim
Retool testimonial

David Mausolf

VP of User Acquisition

Fox

With Retool, we were able to shorten the time to build a custom Facebook marketing tool from 6 months to just 40 hours. Testimonial By David Mausolf
Retool testimonial

Pedro Franceschi

Co-founder and CTO

Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. Testimonial By Pedro Franceschi
CUSTOMERS TESTIMONIALS
Retool testimonial

Eddy Kim

Engineering Manager

Verishop

Using Retool, we've built internal tools for our retail and merchandising teams quickly, while maintaining our speed on feature development for our shoppers. Testimonial By Eddy Kim
Retool testimonial

David Mausolf

VP of User Acquisition

Fox

With Retool, we were able to shorten the time to build a custom Facebook marketing tool from 6 months to just 40 hours. Testimonial By David Mausolf
Retool testimonial

Pedro Franceschi

Co-founder and CTO

Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. Testimonial By Pedro Franceschi
 

Westhill - Insurance - Medium

Atlanta, USA

Retool helped Westhill shift 60% of engineering time from internal tooling to product roadmap. Westhill used Retool to build both internal admin and external customer-facing UIs for its home repair m...arketplace. The platform enabled Westhill to redeploy 30 engineers, saving over 60,000 hours and $5 million. Custom modules, granular permissions, and Google Cloud integration streamlined operations. Westhill accelerated product launches and improved operational efficiency.

 

Treasure Financial - Financial Services - Small

San Francisco, USA

Retool helped Treasure Financial cut engineering interruptions from 75% to under 8% in just two months. The company saved over $1M in engineering time by automating internal requests and building das...hboards for finance, operations, and customer success teams. Retool enabled business users to create their own tools and reports, reducing reliance on engineers. A rules engine app was built in two days, improving customer support and sales responsiveness. Treasure Financial now delivers features faster and focuses engineering on product innovation.

 

Sensible Weather - Information Technology And Services - Small

Los Angeles, USA

Retool helped Sensible Weather solve support tickets 15x faster. One engineer used Retool to connect internal databases and tools like Zendesk and Stripe. The team built internal apps for support, pr...oduct, and business development. Support agents now handle reimbursements and customer queries in minutes, not half an hour. Dashboards track partner onboarding and automate workflows. Sensible Weather can scale support as their Weather Guarantee product grows.

 

Segment - Information Technology And Services - Medium

San Francisco, USA

Segment used Retool to build a dashboard for their support team. Before Retool, support agents struggled to access and consolidate customer data. The new dashboard brings all user and audience data i...nto one place. Support agents now resolve issues faster and more accurately. The dashboard also helps Segment improve their internal tools for customer support.

 

Isetan Mitsukoshi - Retail - Large

Tokyo, Japan

Retool helped Isetan Mitsukoshi launch internal tools in just three months. The company built dashboards for sales, payments, and catalog browsing. Internal tool users grew from 100 to over 30,000. S...taff now release new features weekly, even with limited technical skills. Retool enabled fast, secure, and scalable digital transformation for this major Japanese retailer.

 

WISE - Professional Training & Coaching - Small

New York, USA

Retool helped WISE build internal tools to manage a fast-growing community. WISE used Retool to create user and partner management apps, automating approvals and onboarding. The team launched a self-...service B2B signup flow, reducing manual work. Retool's integration with Firestore and Stripe enabled quick app development. WISE saved weeks of engineering time and streamlined event management. All operations now run from a single, easy-to-use platform.

How to build secure internal tools for financial services [demo]

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Retool

What is Retool?

Retool is a tool development platform intended to help build custom business tools without having any programming language knowledge. It provides a complete set of powerful building blocks out of the box. It assembles apps in 30 seconds by drag-and-drop building blocks and connects them to databases and APIs to build its tools.

It empowers to work with all of data sources seamlessly in one app, it is stored by the users and when a query is run, the Retool backend proxies the request to the backend. It creates interfaces to display and manipulate data faster and more accurately with custom workflows, enabling businesses to focus on their product and expertise while giving their operation development teams the tools they need to succeed.

Key features include dragging and dropping from pre-built components, connect to most databases or anything with a REST, GraphQL or gRPC API, can write JavaScript almost anywhere inside of Retool, also a native API for directly interacting with components and queries via JS, and more.

What is Retool used for?

Retool is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Workflow Management, Social Media Management and Sending & Publishing Communications .

What are the top features of Retool?

Recording, Dashboard and Personalization are some of the top features of Retool.

Who uses Retool?

Retool is used by Financial Services, Internet and Computer Software among other industries.

What are Retool alternatives?

Lokalise, Troop Messenger, Sage Expense Management (Formerly Fyle) and Sentry are popular alternatives for Retool.

Where is Retool located?

Retool is headquartered at 292 Ivy St, San Francisco, California 94102, US.
lightning

Peers used Retool for workflow management and social media management

Retool Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (29)
Custom Reports

4.41/5

Read Reviews (177)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5

Read Reviews (29)
Custom Reports

4.41/5

Read Reviews (177)

Retool Integrations

Retool integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Retool

Overall Risk Meter

Low Medium High

Top Failure Risks for Retool

Retool News

Product

As Vibe Coding Tops C-suite’s List of Concerns, Retool Unveils First Platform to Extend Enterprise Governance to All AI-Coded Apps

Retool has unveiled a platform extending enterprise governance to AI-coded applications, ensuring security and compliance across various AI tools. The platform integrates with partners like Snowflake, allowing seamless governance as applications move into production. This development addresses concerns about AI governance, highlighted in a Retool survey of 300 C-suite executives.

Product

As Vibe Coding Tops C-suite's List of Concerns, Retool Unveils First Platform to ...

Retool has launched a new platform designed to extend enterprise governance across all AI-coded applications. This development addresses growing concerns among C-suite executives about the management and oversight of AI technologies within organizations.

Product

Retool Achieves AWS Consumer Goods Competency

Retool has achieved the AWS Consumer Goods Competency, recognizing its expertise in providing AI-driven solutions for consumer brands. This designation highlights Retool's ability to help enterprises integrate AI into internal operations securely, addressing governance challenges in the consumer goods sector. Retool is available on AWS Marketplace, facilitating procurement for enterprise customers.

Partnership

Retool Signs Strategic Collaboration Agreement with AWS to Drive Enterprise AppGen ...

Retool and AWS have entered a strategic collaboration to enhance Enterprise AppGen, focusing on improving internal software development with AI capabilities.

Retool Profile

Company Name

Retool

Company Website

https://retool.com/

Year Founded

2017

HQ Location

292 Ivy St, San Francisco, California 94102, US

Employees

11-50

Social

Financials

SERIES C