Real-World Case Studies and Customer Success Stories with Fresh Relevance

Fresh Relevance helped Lockhart Catering personalize the customer experience with multiple price lists and targeted emails. The company saw a 0.5% increase in conversion rates and a 1200% rise in las...t click attribution. Product recommendations and auto optimization saved time and improved relevance. Over 150MB of data is managed weekly to ensure accurate pricing. Lockhart Catering improved loyalty and customer satisfaction with these solutions.
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Fresh Relevance helped GolfClubs4Cash turn their D2C website into their top revenue channel. The company wanted to own customer data and avoid seller fees from eBay. They used Fresh Relevance for pro...duct recommendations, onsite popovers, and behavioral targeting. 40% of sales conversions are now attributed to Fresh Relevance. Website conversion rates increased by 49%. Add-to-cart rates doubled with product page recommendations. Data capture popovers led to a 15% increase in session ID rate.
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Fresh Relevance helped Getting Personal boost sales with dynamic name personalization and triggered emails. The company saw a 37% sales uplift from dynamic name personalization in emails. Click-throu...gh rates increased by 15% and conversion rates rose by 7%. A multi-stage browse abandonment program led to a 54% sales uplift. Getting Personal found it easy to implement changes and target customers more effectively.
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Dotdigital and Fresh Relevance helped Harvey & Thompson boost online sales. The company used personalized cart abandonment emails. Each email included product images and details from the customer's b...asket. They controlled email timing and frequency for better engagement. In just 10 weeks, they generated £151,843 in new sales revenue.
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Fresh Relevance helped Van Der Hout Jewelry lower their cost of acquisition and boost conversions. The company saw a 10x return on investment. Product recommendations drove a 10% increase in sales, a...dding over CA$150K in revenue. Cart abandonment emails achieved a 3% conversion rate and a 33% ID rate. Monthly newsletter signups rose by 12% after switching to Fresh Relevance for data capture.
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Fresh Relevance helped HTS Spares fix their email automation. They used cart abandonment emails and product recommendations. This brought in £394K in 9 months. Data capture popovers added 460 new con...tacts. Product recommendation popovers made £38K in 4 months. The team saved a day of work each week by automating purchase complete emails.
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Dotdigital helped Neal's Yard Remedies improve their cart abandonment email program. The company wanted better control and results from their email campaigns. Dotdigital's team built a new automated ...system with personalized emails and A/B testing. Neal's Yard Remedies saw a 419% increase in revenue from cart abandonment emails. Automation now drives about 25% of their monthly email revenue.
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Fresh Relevance helped Dormeo boost sales and average order value. Dormeo used product recommendations, triggered emails, and targeted popovers. Product bundle sales tripled overnight. Average order ...value increased by 10% year over year. Targeted popovers led to 79% more signups. Dormeo also improved cart and browse abandonment email flows to bring shoppers back.
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Fresh Relevance helped FFX Tools boost sales with personalized product recommendations and triggered emails. FFX saw a 34% increase in total revenue from product recommendations. Orders from recommen...dation bundles made up 5% of all orders. The average order value from recommendations grew by 49%. Bounce rates on out-of-stock pages dropped by 10%. The team saved time by automating emails and found the platform flexible and easy to use.
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Fresh Relevance helped Würth UK boost sales with personalized product recommendations and cart abandonment emails. Würth UK saw a 1303% return on investment from product recommendations. Revenue from... these recommendations increased by 72.4% and average order value rose by 12.8%. The team found Fresh Relevance easy to use and quick to implement. Würth UK also improved user experience with dynamic content and social proof features.
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Fresh Relevance helped Wolves recover lost revenue with cart abandonment emails and website personalization. Wolves achieved a 60.9% cart abandonment ID rate, allowing more emails to be sent. The ave...rage recovered cart value is 27.9% higher than the average order value. Wolves also uses personalized product recommendations and data capture popovers. They plan to expand recommendations to their new app.
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Fresh Relevance helped Animed Direct boost revenue from cart abandonment emails by 1010%. The company saw a 423% increase in cart abandon send volume. Revenue per email went up by 41%. Automated emai...l revenue increased by 32%. Animed Direct used dynamic content and browse abandonment emails to drive engagement and sign-ups. The platform was quick to implement and support was helpful.
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Fresh Relevance helped Buyagift with onboarding, account management, and custom projects. The platform provided a dedicated project manager and expert training. Buyagift received strong support witho...ut extra fees. The professional services team delivered custom work to fit Buyagift's needs. Buyagift praised the high level of support and responsiveness from Fresh Relevance.
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Fresh Relevance helped Wowcher improve their marketing emails with personalized product recommendations. Wowcher switched to Fresh Relevance after it outperformed their in-house personalization in te...sts. They use features like similar and localized product recommendations, subject line personalization, and custom SmartBlocks. With Fresh Relevance, Wowcher saw a 26.63% increase in average order value. They plan to use behavioral targeting for future campaigns.
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Fresh Relevance helped redtag.ca recover lost revenue with booking abandonment emails. The travel agency used automated triggered emails to win back customers who browsed but did not book. They saw a... 129x return on investment. Booking abandonment revenue increased by 10%. Sales went up by 7.9% and average order value rose by 5%. The small team used Fresh Relevance to automate and scale their marketing with little extra work.
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Fresh Relevance helped Cooksongold personalize their online store. The company used abandonment emails, web personalization, and product recommendations. Cart and browse abandonment emails led to a 1...3% increase in sales. Product recommendations drove a 112% year-on-year sales uplift. Voucher redemption rates rose from 35% to 50%. The marketing team gained speed and control with the Site Editor, improving customer engagement and sales.
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Fresh Relevance helped Direct365 recover 18.6% more abandoned carts. Direct365 used triggered emails, product recommendations, and data capture popovers to boost revenue. The Auto Optimize feature te...sted discount levels and improved cart recovery rates. Direct365 achieved a 21x return on investment. The solution was easy to set up and saved the team time.
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Fresh Relevance helped Look Fabulous Forever personalize their website and email experience. The company used product recommendations, behavioral targeting, and cart abandonment emails. They tailored... homepage content and offers to each visitor. Dynamic slots made updating offers easy. Look Fabulous Forever saw more than 10x ROI in the first few months. Customer loyalty and conversion rates increased.
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Dotdigital and Fresh Relevance help Blue Sea Holidays boost travel bookings. The company uses AI product recommendations, cart and browse abandonment emails, and data capture popovers. Personalized e...mails show recommendations based on what customers view. Pre-departure email programs send reminders and tips before trips. Blue Sea Holidays achieved a 37% open rate and a 32% click through rate with these solutions.
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