Real-World Case Studies and Customer Success Stories with ETCETERA ECM

ScerIS PAS and ETCETERA ECM helped D&H Distributing automate invoice processing and workflow. Before, staff spent many hours manually handling 75,000 invoices each year. The new system saved over $73...5,000 in the first year. D&H also saved about 40 hours of invoice processing per day. The solution improved financial controls and let D&H avoid hiring more staff. Employees now spend less time on paperwork and more time on important work.
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ScerIS ETCETERA ECM and EPM helped TRC Companies automate A/P invoice processing. TRC faced delays and lost invoices with manual processes. The new solution centralized invoice management, automated ...data capture, and improved workflow. TRC processed invoices eight times faster. In the first year, TRC saved over $1,000,000 and achieved ROI in just over 9 months. Annual cost savings have reached about $4,000,000.
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ScerIS used the ETCETERA Platform to help D & H Distributing, Inc. with accounts payable invoice management. The solution reduced invoice processing times and improved bottom-line results. D & H Dist...ributing took advantage of early-payment discounts and cut late payment fees. The company eliminated duplicate payments and improved internal controls. They re-allocated data entry staff to higher value work. First-year costs dropped by over $735,000.
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ETCETERA ECM helped the City of Boston manage building permits, plans, and business records. ScerIS expanded ECM use across seven city departments. The solution improved efficiency, reduced lost and ...misfiled documents, and made records easy to access. Employees can now find plans in seconds. The city preserved historical records and improved service to the public.
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ETCETERA Enterprise Content Management helped the city of Boston manage documents better. The city stopped losing and misfiling documents. Employees got secure access to records and plans. Processing... times went down. Workers became more effective. Services for people in the city improved.
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ScerIS ETCETERA® helped Cambridge Health Alliance manage self-pay and third-party payment processing. CHA needed to upgrade their EHR and financial systems and chose to outsource payment posting and ...correspondence management to ScerIS. ScerIS integrated with EPIC, processing claims data, zero-pays, and correspondence. All matching payments were processed within 48 hours in the first year. CHA staff could access all account information in EPIC, improving payment reconciliation and workflow efficiency.
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ScerIS ETCETERA® ECM and EPM helped Crittenton Services, Inc. move from paper to electronic health records. Staff could access client records online, saving time and reducing errors. The solution imp...roved security with HIPAA audit trails and multiple security levels. E-Forms made documentation faster and easier for staff. Supervisors reviewed and approved records electronically, speeding up audits and compliance. The new system reduced paperwork and made information easier to find.
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ETCETERA Enterprise Content Management helped Crittenden Services, Inc. fix lost document problems. The company improved internal controls and moved back office staff to more important work. Customer... relations got better. They stopped losing over $1,000,000 each year from write-offs. They got their return on investment in just six months.
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ScerIS automated AP solution helped KLN Family Brands handle 30,000 invoices a year across four companies. KLN used ETCETERA ECM, EPM, and PAS to scan, capture, and process invoices. The solution cut... invoice cycle times by 50% and saved $100,000 a year. KLN added a new company without hiring more AP or AR staff. Remote scanning at a Phoenix site saved $2,500 in postage. KLN achieved ROI in 14.5 months and won an innovation award for their results.
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ETCETERA Platform helped KLN Family Brands manage AP invoices. The solution cut invoice processing times by 50%. Overtime hours dropped. Internal controls improved. Remote scanning made invoice proce...ssing faster and removed postage costs. KLN Family Brands saved about $100,000 each year. They saw a return on investment in 14.5 months.
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ScerIS helped TRC Companies, a national engineering services and construction management firm, save $1,000,000 in just twelve months. TRC had over 500 active projects and struggled with slow vendor i...nvoice processing. Field project managers faced delays and lost invoices, causing late fees and missed discounts. ScerIS streamlined invoice handling and project accounting. This led to faster payments, fewer lost invoices, and major cost savings.
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