Real-World Case Studies and Customer Success Stories with ETCETERA ECM

ScerIS used the ETCETERA Platform to help D & H Distributing, Inc. with accounts payable invoice management. The solution reduced... invoice processing times and improved bottom-line results. D & H Distributing took advantage of early-payment discounts and cut late payment fees. The company eliminated duplicate payments and improved internal controls. They re-allocated data entry staff to higher value work. First-year costs dropped by over $735,000.
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TRC Companies used ScerIS ETCETERA® ECM and EPM to automate accounts payable invoice processing. The solution digitized invoice capture, routing,... and approval, integrating with Deltek Vision ERP. TRC eliminated lost invoices, improved cash flow, and reduced borrowing costs. In the first year, they saved over $1,000,000 and achieved ROI in just over 9 months. Annual cost savings later reached $4,000,000, with A/P headcount reduced by 8.
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ScerIS automated AP solution helped KLN Family Brands cut invoice cycle times by 50%. KLN processes 30,000 invoices annually across... four companies using ETCETERA ECM, EPM, and PAS for invoice management and workflow automation. The system saved KLN $100,000 per year and delivered ROI in 14.5 months. KLN added a new company without hiring more AP or AR staff. Remote scanning and digital workflows eliminated $2,500 in postage costs each year.
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KLN Family Brands used ScerIS solutions to automate accounts payable. They processed 30,000 invoices a year across four companies. After... adding a new company, they cut invoice cycle times by 50%. The system saved $100,000 a year and paid for itself in 14.5 months. Remote scanning at a second site eliminated $2,500 in postage costs. KLN did not need to hire more staff as invoice volume grew.
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ETCETERA Enterprise Content Management helped the city of Boston manage documents better. The city stopped losing and misfiling documents. Employees... got secure access to records and plans. Processing times went down. Workers became more effective. Services for people in the city improved.
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City of Boston used ScerIS ETCETERA ECM to digitize records across seven departments. The solution improved efficiency, reduced lost and... misfiled documents, and enabled secure desktop and web access to public records. Employees now retrieve documents in seconds, saving time and storage space. Public access to records is easier, and historical documents are preserved. Departments like Inspectional Services, Public Works, and the Clerk's Office saw faster processing and better service.
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ScerIS ETCETERA® helped Cambridge Health Alliance process over 150,000 patient accounts. CHA outsourced manual, self-pay, and third-party payment processing to... the ScerIS Service Center. ScerIS integrated with EPIC EHR to automate payment posting and correspondence management. All matching payments were processed within 48 hours in the first year. CHA staff accessed all account information directly in EPIC, improving payment reconciliation and research.
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Crittenton Services, Inc. used ScerIS ETCETERA® ECM and EPM to digitize client records and automate documentation. Staff gained instant online... access to records, reducing audit time by 33%. The solution eliminated lost documents and improved internal controls. Crittenton achieved ROI in less than 6 months and cut annual write-off costs by over $1,000,000. Supervisors and auditors now review records remotely, improving service quality and compliance.
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ETCETERA Enterprise Content Management helped Crittenden Services, Inc. fix lost document problems. The company improved internal controls and moved back... office staff to more important work. Customer relations got better. They stopped losing over $1,000,000 each year from write-offs. They got their return on investment in just six months.
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ETCETERA Platform helped KLN Family Brands manage AP invoices. The solution cut invoice processing times by 50%. Overtime hours dropped.... Internal controls improved. Remote scanning made invoice processing faster and removed postage costs. KLN Family Brands saved about $100,000 each year. They saw a return on investment in 14.5 months.
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ScerIS PAS and ETCETERA ECM helped D&H Distributing automate invoice processing and workflow. The company processed 75,000 invoices a year... and faced growing paperwork as business expanded. ScerIS solutions cut invoice voucher processing by 40 hours per day and saved over $735,000 in the first year. D&H eliminated late fees, improved vendor relations, and reassigned staff to higher-value work. ROI was achieved in less than 9 months.
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ScerIS helped TRC Companies, a national engineering services and construction management firm, save $1,000,000 in just twelve months. TRC had over... 500 active projects and struggled with slow vendor invoice processing. Field project managers faced delays and lost invoices, causing late fees and missed discounts. ScerIS streamlined invoice handling and project accounting. This led to faster payments, fewer lost invoices, and major cost savings.
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