DB Schenker
- Transportation/Trucking/Railroad
- Very Large
Service Creatio helped DB Schenker cut customer research time by 30%. The company automated 100% of its reports and improved... case management with auto-assignment and custom dashboards. Customer waiting time on the phone dropped to 10 seconds, and request handling time fell to 90 seconds. Negative feedback decreased to 2%. DB Schenker now delivers faster, more transparent customer service in global logistics.
Hospitality Case Studies and Customer Success Stories with Creatio Studio
Namu Travel Group
- Hospitality
- Medium
Creatio's no-code platform helped Namu Travel Group automate workflows and centralize information. The company reduced quote turnaround time and improved... sales response speed. They process 6,000 customer requests monthly and sell over 9,000 trips yearly. Creatio dashboards and CRM features drive fast decision-making and better lead management. Namu Travel uses automation for marketing, sales, and customer service, boosting collaboration and efficiency.
Insurance Case Studies and Customer Success Stories with Creatio Studio
Saskatchewan Blue Cross
- Insurance
- Medium
Saskatoon, Canada
Sales management process automationLead management workflow customizationCustomer relationship managementSales process automation
Saskatchewan Blue Cross used Creatio to improve sales, marketing, and service processes. The company needed a scalable CRM and automation... platform to meet customer expectations and support growth. Creatio enabled faster deployment, streamlined workflows, and better analytics. Employee performance increased by 25%. The platform's low-code tools helped Saskatchewan Blue Cross boost operational efficiency and customer retention.
Human Resources Case Studies and Customer Success Stories with Creatio Studio
Adros Baltija
- Human Resources
- Small
Sales Creatio helped Adros Baltija automate sales and HR project management. The company replaced its legacy system to gain operational... transparency and streamline workflows. Sales cycle length dropped by 20%. The platform enabled dynamic case management, lead management, and custom recruitment tools. Adros Baltija now delivers better customer experience and uses analytics for smarter decisions.
Lake City Bank Selects Creatio's Agentic Platform as the Foundation for ...
Lake City Bank has chosen Creatio's agentic CRM platform to modernize its customer relationship management system. The bank aims to... replace its fragmented legacy systems with a unified platform to enhance sales execution, data quality, and scalability. Creatio's no-code architecture and AI capabilities were key factors in the decision, supporting future use cases like AI-assisted workflows and predictive insights.
Case Study Finds Creatio Agentic Platform Helps ...
Creatio's agentic no-code platform enables financial institutions to deploy workflows 70% faster and cut costs by 30%, according to a Nucleus Research case study. The platform's no-code... design and integration flexibility allow institutions to modernize operations and reduce reliance on fragmented legacy systems, achieving rapid ROI and streamlined workflow management.
Southern Illinois' Egyptian Health Department Adopts Creatio's Agentic ...
The Egyptian Health Department in Southern Illinois has adopted Creatio's agentic CRM and workflow platform to modernize its operations. This deployment, supported... by Velvetech LLC, aims to unify client care and streamline compliance reporting, resulting in a 50% reduction in manual work and anticipated cost savings. The platform's AI-native architecture supports predictive analytics and automation, enhancing public health service delivery.
Americar is Reigniting Growth with Creatio's Agentic Platform
Americar, a leading automotive dealer in Latin America, has deployed Creatio's agentic CRM and workflow platform to enhance its operations. The platform has... unified Americar's customer journey, enabling rapid lead response, digitized auctions, and faster service request resolutions. This deployment has significantly increased user adoption and operational efficiency, with over 500,000 workflows running daily. Americar aims to further leverage AI-driven engagement for customer interactions.
