CommCare Overview
This is a summary of the comprehensive capabilities and benefits of CommCare based on over 88 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CommCare, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CommCare is right for your needs? Our Cuspera AI engine can evaluate how CommCare fits your specific business needs, industry, and context. Get your personalized assessment report today.
CommCare supports business activities such as:
- Training & Onboarding
- Workflow Management
- Customer Case Management
- Campaign Management
- Sharing Knowledge
CommCare can help you with many business goals, such as Improve Internal Communications, and Improve Brand Engagement. It can help manage these activities if you use Mobile and Mobile App for these needs. As a solution, CommCare's capabilities include Feedback Surveys.
Reviews
"...Now our program managers have data instantly available in real-time during each training module...." Data Collection App
Cuspera Reviews
28 buyers and buying teams have used Cuspera to assess how well CommCare solved their Data Management Platform needs. Cuspera uses 88 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.
Business Priorities
Improve Internal Communications and Improve Brand Engagement are the most popular business priorities peers achieved using CommCare.
Use Cases
Peers recommend Training & Onboarding , Workflow Management , Customer Case Management , as the business use cases that they have been most satisfied while using CommCare.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Training & Onboarding with Mobile and Mobile App |
4.35/5 ★ |
"...Now our program managers have data instantly available in real-time during each training module...." Data Collection App |
| Workflow Management |
4.02/5 ★ |
"...Commcare is cheap and affordable and will help you and your team to have a workflow system that is easy to monitor and can deliver quality results...." Peer review by dennis m, Dennis mwas |
| Customer Case Management |
4.00/5 ★ |
"...CommCare's suite of case management features help you collect actionable data over time, and faster than ever before...." Data Collection App |
| PEER EXPERIENCES | |
|---|---|
| Training & Onboarding with Mobile and Mobile App |
4.35/5 ★ |
"...Now our program managers have data instantly available in real-time during each training module...." Data Collection App |
|
| Workflow Management |
4.02/5 ★ |
"...Commcare is cheap and affordable and will help you and your team to have a workflow system that is easy to monitor and can deliver quality results...." Peer review by dennis m, Dennis mwas |
|
| Customer Case Management |
4.00/5 ★ |
"...CommCare's suite of case management features help you collect actionable data over time, and faster than ever before...." Data Collection App |
|
Peer and Expert Opinion on Features
for CommCare
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (6) |
IT and Other Capabilities
for CommCare
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (8) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (8) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for CommCare
Top Failure Risks for CommCare
Vendor Profile Details
Company Name
Dimagi
Company Website
https://www.dimagi.com/HQ Location
585 Massachusetts Ave.Suite 4, Cambridge, MA 02139
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