Real-World Case Studies and Customer Success Stories with CommCare

TechnoServe used Dimagi's tools to improve monitoring and evaluation across 30 countries. They reorganized their team and built a suite... of products to capture, manage, and analyze project data. This change cut implementation time for new processes by half. In five years, they reached nearly 500,000 beneficiaries in Latin America, Africa, and India. The solution supports projects in agricultural extension, logistics, and small business sectors.
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CommCare helped the Healthy Mother, Healthy Baby Activity in Tajikistan improve maternal and child health. The project used digital tools... to train health providers and support decision-making. CommCare enabled better case management and data collection. The program increased access to health services in 12 districts. It supported quality improvement and integrated care across hospitals and clinics.
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CommCare helped the Sickle Cell Foundation of Ghana digitize paper forms for newborn screening. The mobile app registered over 12,500... newborns at six sites in two districts. This digital tool supported early detection and comprehensive care for sickle cell disease. The project aimed to reduce preventable child deaths from hereditary disease. Offline case management and custom user properties improved data collection. The partnership began in 2017 and continues to support maternal and child health.
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Naatal Mbay used CommCare to support agricultural organizations in Senegal. The project tracked inputs, productivity, and managed loans for rice,... maize, and millet value chains. CommAgri, their digital tool, helped 55 cooperatives and 500 extension agents register 68,000 farmers. The system also collected rainfall data to improve farming outcomes. Digital tools empowered farmer-serving groups to boost agricultural prosperity.
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MiracleFeet used CommCare to track clubfoot treatment data in 29 countries. They needed a tool to manage patient records and... program data for clinics treating congenital defects. Dimagi built the Clubfoot Administration System (CAST) for MiracleFeet. Ninety-five percent of MiracleFeet-supported clinics now use CAST. The system is active in 371 clinics and holds nearly 41,000 patient records. This helps clinics document treatment progress and outcomes.
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CommCare helped MHP Salud manage community health programs for underserved Latino communities in the United States. The nonprofit used CommCare... for case management, referrals, and data collection. With this solution, MHP Salud increased enrollment in public assistance and health insurance programs. The organization now supports over 5,000 Latino Americans each year with health and wellness services. CommCare enabled better tracking and support for participants across multiple health initiatives.
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World Vision used MOTECH Suite to improve maternal, neonatal, and child health programs in ten countries. The mobile health apps... help frontline health workers deliver care and track nutrition. The solution includes job aids, monitoring tools, and SMS reminders. World Vision adapted five apps for local needs. The project supports better health service delivery at scale.
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CARE India used the MOTECH Suite to improve family health services in rural Bihar. The system, called Continuum of Care... Services, helped mobile workers deliver coordinated care to one million people. It focused on supporting pregnant women and children up to age two. The project aimed to send the right health messages at the right time. Key features included client management, decision support, and mobile reporting.
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Malaria Consortium used Dimagi's CommCare to support community health workers in Mozambique. The upSCALE app helped collect and aggregate health... data for malaria, pneumonia, and diarrhea in children. When Mozambique's Ministry of Health adopted DHIS2 for national health reporting, Dimagi and Malaria Consortium integrated CommCare with DHIS2. This integration improved data reporting and supported better health outcomes. The project shows how digital health tools can enhance community healthcare programs.
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CommCare helped EGPAF and Baylor College of Medicine in Lesotho track HIV patient appointments. The mobile solution sent SMS reminders... to reduce missed visits and loss to follow-up. It made it easier for health workers to track patients and follow up. The program focused on pregnant women receiving ART. The project improved patient tracking and treatment adherence in HIV, TB, and maternal and child health programs.
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Dimagi’s CommCare platform powered the Electronic Register of Consultations (REC) for Terre des hommes. Over 4,000 community health workers used... REC to treat 200,000 children monthly in 729 clinics. The app improved nurses’ adherence to IMCI protocols and enhanced care quality. The program’s success led to its transition to Ministry of Health ownership. Key features included decision support, case management, and data collection.
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MHP Salud uses CommCare to manage Community Health Worker programs for underserved Latino communities in the USA. The platform helps... track participants across health initiatives, including case management and referrals. MHP Salud increased enrollment in public assistance and health insurance programs. They support over 5,000 Latino Americans each year with mental health, chronic disease, and other health needs. CommCare enables better data collection and conditional alerts for their teams.
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Malaria Consortium used CommCare to help community health workers in Mozambique deliver integrated community case management. The smartphone app guided... workers through patient consultations and improved communication with health facility supervisors. The Ministry of Health now manages content, training, and rollout. upSCALE aims to expand across the health system to improve diagnosis, treatment, and disease monitoring. The project targets better child health in remote communities.
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CommCare helped Lwala Community Alliance in Kenya boost vaccination rates to over 95% for 60,000 people. Community health workers use... a mobile app to register pregnant women and children under five. The app guides them through workflows for vaccinations, family planning, and disease treatment. This digital tool supports real-time decision making and supervision. The program improves healthcare delivery in rural communities.
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TulaSalud used CommCare to improve maternal care in Guatemala’s northern highlands. The digital health program helped frontline health workers deliver... better care in areas with high maternal mortality. TulaSalud expanded its network to three more regions and worked with the Ministry of Health. The program increased accountability and improved community health monitoring. CommCare supported case management, diagnostics, and referral follow-up.
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CommCare helped WHO and the Gates Foundation pay 2 million health workers faster. The digital tool linked mobile money wallets... for easy payments. Payment times dropped from months to days. This made polio vaccine campaigns run smoother. Health workers got paid on time. Campaigns reached more people and worked better.
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CommCare integrated with DHIS2 for Malaria Consortium's upSCALE program in Mozambique. Community health workers used the upSCALE app to collect... and report health data. The integration enabled seamless data aggregation for national health indicators. This improved reporting and supported better healthcare delivery. CommCare's interoperability with DHIS2 expanded data use across multiple countries.
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CommCare helped Lwala Community Alliance in Kenya boost vaccination rates to over 95% for 60,000 people. Community Health Workers used... a custom mobile app to register pregnant women and children under five. The app guided workers through workflows for vaccinations, family planning, and disease treatment. Real-time decision support and case management improved healthcare delivery. The program targeted maternal and child health and infectious disease challenges.
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CommCare helped Infomovel track HIV and TB patients in Mozambique. The tool supports over 1,750 community health workers and eight... partners. It manages patient registration, follow-up, and defaulter tracking. Features include EMR integration, case management, and adherence calculators. Infomovel improved linkages between community workers and health facilities for better care.
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CommCare helped Terre des hommes launch the Electronic Register of Consultations (REC) app. This tablet-based tool supports over 4,000 community... health workers in 729 clinics. They treat about 200,000 children each month. The app improves nurse adherence to IMCI protocols and boosts care quality. The program is now moving to Ministry of Health ownership.
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CommCare helped TulaSalud improve maternal care in Guatemala's northern highlands. The digital health program supported frontline health workers and expanded... care to three new regions. TulaSalud worked with the Guatemalan Ministry of Health to increase accountability. CommCare features included case management, decision support, and custom reports. The program targeted maternal, newborn, and child health.
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CommCare helped Suaahara II, a USAID-funded program in Nepal, improve maternal and child health. The program used digital data collection... and monitoring to support nutrition and health services for women and children. CommCare enabled better tracking and evaluation across 42 districts. The solution focused on social and behavior change, gender equity, and nutrition governance. Digital tools supported continuous improvement in community health outcomes.
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Infomovel used CommCare to help community health workers track HIV and TB patients in Mozambique. The tool supports patient registration,... follow-up, and defaulter tracking. It connects community workers with health facility staff for better care. Over 1,750 workers used the system across eight partners. The program expanded from a pilot in 2015 to national scale by 2019. Features include case management, EMR integration, and adherence calculators.
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The Ministry of Health and Population in Malawi uses Dimagi's digital integrated supportive supervision tool. This tool helps supervise health... facilities and programs. District health teams and managers use it for monitoring and decision-making. Dimagi supported the move to local ownership and technical skills transfer. The project aims to improve health outcomes and ensure sustainability. The tool is now a standard for supervision in Malawi's health sector.
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CommCare helped the Malawi Ministry of Health and Population improve supply chains for community health. The cStock tool gave health... workers better access to data on medicine supplies. This made it easier to keep essential medicines in stock for children under five. The project used SMS-based forms to collect data. The Ministry led the project with support from global partners.
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The Malawi Ministry of Health and Population used the cStock tool to improve supply chains for community health. Health Surveillance Assistants... needed better access to essential medicines for children under five. The cStock tool gave them more visibility into community-level data. This helped ensure life-saving medicines were available. The project was supported by partners like World Vision Malawi and funded by the Global Fund.
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CommCare helped the Ministry of Health and Population in Malawi improve supervision of health facilities and programs. The digital integrated... supportive supervision tool is used by district health management teams and MoHP managers. Dimagi supported the move to local ownership and technical capacity transfer. The solution helps with case management, decision support, action management, and visualizations. This has made monitoring and decision-making easier for the health sector in Malawi.
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CommCare helped ACCESS Madagascar improve health services in remote areas. The program replaced paper forms with digital tools for patient... support and decision making. Health workers used job aids, counseling, and disease classification features. The project aimed to make quality health services accessible and support healthy behaviors. Integration with DHIS2 and SMS functionality supported data collection and outreach.
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CommCare helped EGPAF and Baylor College of Medicine in Lesotho track HIV patient appointments and send SMS reminders. The mobile solution... aimed to reduce missed appointments and lost to follow up cases, especially for pregnant women on ART. The program improved patient tracking and reporting for HIV, TB, and maternal and child health care. Features included case management, decision support, and referral follow-up. The project supported cleaner, more efficient follow-up for health workers.
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CommCare helped WHO and the Gates Foundation run polio vaccination campaigns. The challenge was to pay frontline health workers quickly... and accurately. CommCare digitized workflows and linked mobile money wallets for 2 million health workers. Over 2 million pay days were processed. Payment times dropped from months to days. This improved campaign efficiency and vaccine delivery.
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