Real-World Case Studies and Customer Success Stories with Citrix Analytics

Citrix on Azure helped Deutsche Bahn boost efficiency by 30% and cut operating costs by 40%. The company moved from... legacy on-premises systems to a scalable, secure cloud solution. Onboarding and offboarding now take just one day, saving time and money. Citrix DaaS and Windows 11 multi-user licensing improved flexibility and compliance. Real-time resource scaling matches demand, reducing waste and supporting thousands of virtual desktops.
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Citrix DaaS helped WestJet cut aircraft maintenance turnaround by over 30 minutes per event. The airline moved 80% of its... contact center staff to remote work, supporting 2,000 users securely. WestJet scaled operations without extra real estate or infrastructure. Citrix enabled secure, compliant digital workspaces in airports and at home. IT troubleshooting time dropped from days to hours with Citrix uberAgent.
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Citrix on Azure helped Deutsche Bahn cut operating costs by 40%. The company improved efficiency by 30% and reduced onboarding... time to just one day. Deutsche Bahn replaced legacy on-premises systems with scalable, cloud-based virtual desktops. Security and compliance improved, with sensitive data managed in the cloud. The new solution lets Deutsche Bahn scale resources in real time and pay only for what they use.
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WestJet used Citrix DaaS to support 2,000 remote agents and reduce aircraft maintenance turnaround times by over 30 minutes per event. The airline moved... 80% of its contact center staff to remote work without expanding real estate or compliance boundaries. Citrix enabled secure access to critical systems in airports, homes, and mobile environments. WestJet improved operational agility and compliance while scaling globally. The IT team now resolves issues in hours instead of days, thanks to Citrix uberAgent.
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Citrix Secure Private Access helped MSC Mediterranean Shipping Company unify its global IT infrastructure. MSC moved from fragmented, on-premises systems... to a centralized cloud environment. Citrix enabled secure access to critical applications and improved endpoint security. The solution streamlined IT operations and enhanced user experience. MSC now manages security risks better and meets global compliance needs.
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Citrix Secure Private Access helped MSC Mediterranean Shipping Company unify its global IT infrastructure. The company moved from fragmented, on-premises... systems to a centralized cloud environment. Citrix enabled secure access to 3,000 internal applications for 675 offices worldwide. The solution improved security, user experience, and operational agility. MSC now manages all endpoints and delivers a consistent experience across its global network. The partnership also reduced IT costs and streamlined device management.
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RWS used Citrix to standardize secure access for over 7,000 employees and freelancers across 31 countries. The company streamlined onboarding... and reduced operational risk by deploying Citrix Virtual Apps and Desktops globally. Citrix enabled RWS to accelerate M&A integration, allowing new teams to access critical workflows quickly while maintaining security. The platform helped RWS lower operational costs, reduce security incidents, and support rapid business growth. RWS now delivers secure, high-speed production environments for major global brands.
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Citrix Platform Flex helped Wipro enable a national postal service to scale workforce access by up to 20% faster during peak periods. The solution replaced... a legacy access model with a flexible, persona-based digital workspace. Licensing and costs now align with real usage, improving financial transparency. Centralized security and governance reduced operational risk and improved compliance. The client can now onboard temporary staff quickly and maintain service continuity nationwide.
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Cloud Software Group used Citrix to centralize secure access for its global workforce. The company cut cloud costs by up... to 50% and reduced endpoint security alerts by 60%. Unauthorized downloads dropped by 90%, and alert volume fell by 50%. The shift to a workspace-based security model improved response times by over 50%. Cloud Software Group reported zero P1 material incidents in FY2025.
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Citrix Virtual Apps and Desktops helped NOW IT cut service desk calls by 60% and reduce problem tickets by 80%. NOW IT, an... IT provider for German pension insurers, used Citrix to standardize hybrid work and secure data for 36 million contributors. The solution unified user experience, improved security, and enabled central management. With uberAgent, NOW IT now monitors 17,500 devices for performance and compliance, boosting efficiency and reducing operating costs.
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Citrix Virtual Apps and Desktops helped NOW IT cut service desk calls by 60%. The company saw an 80% drop... in tickets for problems and disruptions. Staff now have a secure, standardized hybrid work setup. Data stays safe in the data center, not on personal devices. Citrix consulting and uberAgent improved monitoring, security, and collaboration. NOW IT supports 17,000 staff in the German pension insurance sector with a unified digital workspace.
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Citrix Virtual Apps and Desktops, UniconOS, and Imprivata OneSign helped Unicon Hospital speed up clinician logins from minutes to seconds. The hospital manages... 5,000 endpoints and deployed over 500 UniconOS devices in one year. Clinicians now spend more time with patients and less time waiting for systems to load. The solution also cut energy use by 50% and improved security. The hospital expects lower IT costs and easier device management.
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Citrix enabled a multi-state health system to access medical records 88% faster. Over 20,000 healthcare users now connect to EMR... daily using Citrix. The solution extended the hardware refresh cycle by two years, saving costs. Clinicians log in to any of 9,500 devices in under five seconds. Citrix NetScaler improved application delivery and security. The platform also accelerated M&A integration and digital transformation.
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Citrix helped Atlantic Health System support 15,000 unique users and deliver secure EMR access across 500+ locations. Epic EMR updates... now take just 39 minutes, down from hours or days. Citrix solutions improved operational efficiency, reduced attack surfaces, and enabled rapid recovery from cyber events. NetScaler protected patient portals during high-demand periods, like COVID-19 vaccine bookings. The platform streamlined onboarding for new acquisitions, ensuring seamless patient care with minimal disruption.
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Atlantic Health System uses Citrix to deliver secure, seamless access to its Epic EMR across 500+ locations. The solution supports... 15,000 unique users daily, including 1,000 mobile nursing stations, and enables rapid EMR updates in just 39 minutes. Citrix helps AHS minimize cybersecurity risks, streamline onboarding for new acquisitions, and maintain business continuity during incidents. The partnership drives operational efficiency, cost savings, and consistent patient care.
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Leostream Corporation released a checklist to guide SMEs in migrating from Citrix to more flexible digital workspace platforms. The checklist addresses... infrastructure flexibility, cloud provider choice, user adaptability, and operational simplicity. Leostream's Remote Desktop Access Platform offers robust remote access and connection management, emphasizing security and cost control.
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Citrix has launched Citrix Platform Flex, a new persona-based computing model designed to optimize IT delivery and secure access. Salling Group, Denmark's... largest retailer, is using this platform to enhance secure application access and aims for a 25% reduction in total cost of ownership. The platform allows flexible resource allocation based on workforce needs, enhancing operational efficiency.
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Ortho clinics enhance workflow efficiency by integrating athenaOne AI with Citrix NetScaler Security, improving data security and operational speed.

Roadway Express Inc. has implemented Citrix MetaFrame Presentation Server to provide over 6,000 employees with secure, instant access to centralized... applications and information. This deployment allows employees to access 30 applications through a browser, enhancing connectivity across 350 terminals and enabling remote access for 1,000 employees from home.
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