Chili Piper helped Metadata. io automate demo scheduling for 400 monthly requests. Before, the team manually emailed times and capped...leads at 100 per month. With Chili Piper, prospects see real-time availability and book instantly. This improved their demo request to meeting book rate from 50% to 76%. Metadata.io now books more meetings from social media ads and boosts inbound pipeline.
Chili Piper helped Sendoso triple their sales meetings at Dreamforce. The marketing team used Chili Piper to book meetings right... after form fills. This led to $10 million in new sales pipeline. The process made it easy to connect with hot leads fast. Sendoso saw a big jump in meetings and pipeline from this approach.
Directive used Chili Piper to fix slow lead response and broken lead routing. Before, prospects waited up to 48 hours... for a reply. With Chili Piper, leads could book intro calls instantly after filling out a form. Website booking rates rose by 53%, and conversion rates jumped from 15% to 23%. On LinkedIn and Facebook, conversion rates increased from 31% to 52%. The new process saved time for SDRs and AEs and drove more revenue.
Chili Piper helped Emotive boost inbound lead conversion to 80%. Before, many leads dropped off after requesting a demo and... bad leads filled up calendars. With Chili Piper, prospects now book demos directly from the homepage. The tool qualifies and routes leads to the right sales rep. Emotive also uses Chili Piper with Facebook, Instagram ads, and their website chatbot. This led to lower customer acquisition costs and more time for sales to close deals.
Sendoso used Chili Piper to automate their SDR-AE handoff scheduling. Before, reps wasted time using multiple tools and Salesforce reports.... After implementing Chili Piper, SDRs achieved a 92% hold rate on booked meetings. AEs can now easily flag no-shows and get credited back opportunities. The scheduling process is now simple and frustration-free for the team.
Chili Piper helped Brandbassador double their inbound lead conversion rate. Before, Brandbassador struggled with slow lead response and high no-show... rates. Their team wasted time on manual scheduling and admin work. With Chili Piper, they automated demo scheduling and integrated with SalesLoft and HubSpot. This improved speed to lead, reduced admin tasks, and increased revenue. Brandbassador now connects prospects with account executives faster and more efficiently.
Chili Piper helped SwagUp automate lead distribution and assignment. Before Chili Piper, SwagUp used custom Salesforce logic that was slow... and required developer help. With Chili Piper’s Distro, routing changes now take two minutes instead of 72 hours. The sales and marketing teams can manage rules directly, freeing developers to focus on core projects. SwagUp can scale faster and test new workflows easily. Custom lead routing prevents dropped leads and supports rapid growth.
IMPACT switched from HubSpot Meetings to Chili Piper to fix their booking process. Before, users faced seven or eight clicks... to book a meeting, causing many to drop off. With Chili Piper, the process dropped to about three clicks, making it easier for leads to book. IMPACT can now track form abandonment and route leads to the right salesperson fast. The team values the improved web experience and streamlined customer journey.
Chili Piper helped Refine Labs improve their inbound sales process. Before Chili Piper, Refine Labs used HubSpot Meetings but struggled... with routing and missed opportunities. Switching to Chili Piper enabled better demand capture and reduced risk of losing leads. The sales team can now route meetings more effectively as they grow. Missing one opportunity could cost Refine Labs almost half a million dollars, so fast response is critical.
Chili Piper helped Influitive boost their inbound marketing results. Influitive used Chili Piper’s Form Concierge to let prospects book demos... right after filling out a form. This led to a 79% conversion rate from form fill to booked meeting. The industry average is only 30-40%. The new process made their team more efficient and improved lead quality.
Directive, a digital marketing agency in Austin, used Chili Piper to improve pipeline efficiency. The agency helps mid-market and enterprise... brands with search marketing. Chili Piper enabled Directive to schedule meetings with hot leads right after form fills. This led to faster lead response and better pipeline velocity. The solution helped convert more inbound leads into booked meetings.
Chili Piper helped Reachdesk fix inbound bottlenecks and boost their win rate to 35%. The team used smarter lead routing... and instant booking to handle over 2000 meetings in six months. Automation reduced manual work, saving 34 hours and cutting disqualification rates by 23%. Speed to lead improved, and no-show rates dropped, especially when paired with Reachdesk gifts. Chili Piper became a key part of Reachdesk’s revenue strategy, supporting a seamless buyer journey.
Chili Piper helped BHN Rewards improve their lead conversion rates. The sales team grew quickly, and managing inbound leads became... a challenge. Chili Piper automated lead qualification, routing, and meeting scheduling from web forms. This streamlined the handoff process between sales reps. BHN Rewards saw better conversions and gained real-time insights into their lead funnel. The marketing team can now track which leads progress and which drop off.
Distro by Chili Piper helped Albacross automate their lead routing process. Before Distro, Albacross spent hours each week manually assigning... leads. With Distro, they set up automated routing in under an hour. The team cut time spent on launching new channels and inbound funnels by 80%. Chili Bot also improved notifications by sending lead alerts directly to Slack. Now, all leads are worked quickly and efficiently.
Chili Piper helped Apollo fix their inbound lead conversion problem. Apollo used Chili Piper's Form Concierge to route leads and... let them book meetings right away. This led to a 50% increase in inbound meetings booked. With better conversions, Apollo increased revenue by 300% even with a smaller sales team. Chili Piper made it easier for Apollo to grow faster.
Chili Piper’s Distro helped SwagUp fix their lead distribution process. Before, they used custom Salesforce logic that was slow and... hard to update. With Distro, they cut routing change time from 72 hours to 2 minutes. SwagUp saw a 150% increase in revenue and 34% more revenue per lead. The sales and marketing teams can now manage routing rules without developers. SwagUp can scale faster and test new workflows easily.
Chili Piper helped Refine Labs improve their inbound sales process. Refine Labs switched from HubSpot Meetings because it could not... handle complex routing as their sales team grew. With Chili Piper, they captured more demand and reduced missed opportunities. Missing one opportunity could cost them almost half a million dollars. The switch minimized risk and made their sales process faster and more reliable.
Chili Piper helped Brandbassador rebuild their inbound sales process. Before, Brandbassador struggled with slow lead response and high no-show rates.... With Chili Piper, they automated demo scheduling and integrated with SalesLoft and HubSpot. This made it easy for prospects to book meetings and for reps to focus on selling. Brandbassador doubled their conversion rate and increased revenue. Admin work dropped, and efficiency improved across the team.
Chili Piper helped OrderMyGear fix their slow, manual inbound lead routing. Before, prospects waited hours or days for a response,... causing lost leads. With Chili Piper’s Form Concierge, Handoff, and Instant Booker, prospects could book meetings instantly and get routed to the right rep. OrderMyGear cut their no-show rate from 20% to 10%. They also saw a 10% increase in website leads after using Chili Piper.
Chili Piper and Clearbit helped TravelBank improve their lead capture and conversion process. TravelBank used Chili Piper to automate qualifying,... routing, and scheduling leads, making it easy for prospects to book meetings. Clearbit enriched lead data, reducing form fields and boosting form completions by 2-3x. With these tools, TravelBank increased the number of qualified meetings held by 30-40%. This led to more conversions and higher revenue for TravelBank.
Chili Piper helped Gong improve their demo request process. Gong replaced a long form with a single email field and... used Clearbit for real-time data enrichment. They integrated Chili Piper Concierge to let qualified leads book meetings instantly after submitting the form. This change led to a 70% increase in form conversions and a 5x rise in demo requests. Prospects now schedule demos without waiting, and opportunities are created automatically in Salesforce.
Chili Piper helped IMPACT fix their booking problem. Before, their process had seven or eight clicks and lots of form... fields. This caused many leads to drop off. With Chili Piper, booking meetings now takes about three clicks. IMPACT can now track form abandonment, which was not possible with HubSpot Meetings. Routing leads to the right salesperson is faster and easier. The team values the simple setup and better web experience for their customers.
Chili Piper helped Influitive improve their inbound marketing with an ABM-focused, omni-channel campaign. Heinz Marketing audited Influitive's sales and marketing,... then built a new ABX motion. They embedded Chili Piper’s Form Concierge in the demo request form. This let prospects book meetings right after submitting the form. Influitive saw a 79% conversion rate from form fill to booked meeting, much higher than the industry average. The new process made their team more efficient and brought in better leads.
Chili Piper helped Maxio merge SaaSOptics and Chargify into one seamless platform. Before, Chargify used spreadsheets for lead routing and... had no scheduling system. Chili Piper enabled both teams to use a single hub for meetings and integrated with two Salesforce instances. After implementation, Maxio saw 35%-40% higher show rates for discovery calls and a 25% increase in deals moving from discovery to demo. The tool improved routing accuracy and boosted ARR growth by supporting outbound efforts.
Simplus
- Information Technology And Services
- Medium
Salt Lake City, USA
Chili Piper helped Simplus triple their attributed sales meetings at Dreamforce. Wayne Bulsiewicz from Simplus shared how the tool changed... their event marketing. Before Chili Piper, booking meetings was slower and less effective. With Chili Piper, Simplus increased meetings and improved lead handling. The team saw faster scheduling and better results at the event.
Grow
- Information Technology And Services
- Small
Lehi, USA
Grow used Chili Piper to let buyers schedule demos right after submitting a request. This change improved the demo scheduling... rate from 40% to 70%. The process became faster and easier for buyers. Grow also used dashboard insights to stop low-performing paid channels. Lead quality improved as a result. Chili Piper helped Grow boost MQL to demo conversion by 75%.
FieldRoutes
- Information Technology And Services
- Medium
McKinney, USA
Chili Piper helped FieldRoutes instantly route leads to the right sales rep. Before, FieldRoutes used Calendly and GoToMeeting, which caused... duplicate leads and poor user experience. With Chili Piper, prospects fill out a form and schedule meetings with the correct rep right away. The integration with RingCentral made booking meetings even easier for the sales team. FieldRoutes saved time and improved the experience for both prospects and sales reps.
DealHub
- Information Technology And Services
- Medium
Tel Aviv, Israel
Chili Piper helped DealHub automate their sales meeting scheduling. Before, setting up demos was slow and manual, causing lost opportunities.... With Chili Piper, SDRs now route leads and book meetings online in seconds. DealHub saw a 20% increase in inbound qualified opportunities and a 15% increase in outbound qualified opportunities. They also save two hours of admin work each week.
Fullbay
- Information Technology And Services
- Small
Phoenix, USA
Fullbay used Chili Piper Chat AI to fix after-hours chat dead zones. Before, website visitors often waited for responses or... left without talking to sales. Chili Piper let Fullbay engage leads instantly, even outside business hours, without hiring more staff. Chat AI now handles overflow and night traffic, doubling chat-influenced closed MRR. The team keeps testing human vs AI chat to boost booked meetings and pipeline.
Allbound
- Information Technology And Services
- Small
Scottsdale, USA
Chili Piper helped Allbound fix slow inbound processes. Before, booking meetings took too long and required manual work. With Chili... Piper, Allbound automated lead routing and booking. They saw a 200% increase in conversations and a 68% rise in inbound opportunities in just one month. Unqualified opportunities dropped by 13%. The team booked more meetings and expanded globally without extra hires.
Workato
- Information Technology And Services
- Medium
Mountain View, USA
Chili Piper helped Workato boost inbound lead conversion rates from 40-55% to 75-80%. Workato used Chili Piper to route leads... by zip code and instantly book meetings with the right sales reps. This led to a 50% increase in booked demos. Slack notifications for no-shows helped Workato improve meeting attendance. As a result, Workato saw a 10-15% increase in revenue.
Wonderlic
- Information Technology And Services
- Medium
Vernon Hills, USA
Chili Piper helped Wonderlic prioritize high-intent leads and route them to the right account executives. By automating lead qualification, Wonderlic... improved their lead-to-opportunity conversion rate. Deals booked through Chili Piper closed at a 24% higher rate than average. The tool also streamlined Salesforce integration and reduced booking time. Wonderlic expanded Chili Piper use to customer success and marketing teams.
WalkMe
- Information Technology And Services
- Large
San Francisco, USA
Chili Piper's Form Concierge helped WalkMe shorten their sales cycle and boost inbound conversions. WalkMe used the tool to qualify... leads and assign them to the right SDRs quickly. The new process let prospects book meetings right after submitting a form. This made SDRs happier and improved pipeline and revenue. WalkMe now sees Chili Piper as mission-critical technology.
ServiceTitan
- Information Technology And Services
- Large
Glendale, USA
ServiceTitan used Chili Piper to improve their SDR to AE handoff process. Before Chili Piper, they relied on spreadsheets and... tried Salesforce automation, but struggled with inefficiency. After implementing Chili Piper, they made the handoff smoother and reduced no-show rates. Kevin Dorsey, head of sales development, shared that the new system helped them book more meetings with inbound leads. The change led to better results and a more reliable sales process.
SaaSOptics
- Information Technology And Services
- Small
Atlanta, USA
Chili Piper Concierge helped SaaSOptics boost their inbound demo request book rate from 40% to 90%. Before, most demo requests... did not turn into meetings. The new process let prospects book meetings instantly after filling out a form. This change led to 4x more sales meetings and doubled their inbound pipeline each month. The team saved time and connected with more qualified leads.
Maxio
- Information Technology And Services
- Medium
Atlanta, USA
Chili Piper helped Maxio merge SaaSOptics and Chargify into one seamless platform. Before, Chargify used spreadsheets for lead routing and... had no scheduling system. Chili Piper enabled both teams to use a single hub for inbound and outbound meetings. After implementation, Maxio saw a 35%-40% increase in show rates for discovery calls. The conversion from discovery to demo rose by about 25%. Routing accuracy and ARR growth improved quickly with Chili Piper.
Albacross
- Information Technology And Services
- Small
Stockholm, Sweden
Chili Piper's Distro helped Albacross automate manual lead routing. Before Distro, the team spent hours each week assigning leads by... hand. Implementation took less than an hour. With Distro, Albacross cut new channel launch times by 80%. Slack notifications from Chili Bot improved response speed. Now, all leads are routed quickly to the right rep, boosting efficiency.
N-able
- Information Technology And Services
- Large
Burlington, USA
Chili Piper helped N-able cut lead routing time by 98%. Before, manual routing took up to 2.5 hours and caused... delays. With Chili Piper, routing now takes less than 2 minutes and is fully automated. N-able increased meetings booked, especially at events, and improved accuracy and visibility. The team now enjoys a smoother sales funnel and reliable, scalable lead management.
Chowly
- Information Technology And Services
- Medium
Chicago, USA
Chowly used Chili Piper to automate lead management and customer onboarding. Before, reps manually chased prospects, causing slow sales cycles... and unhappy customers. With Chili Piper, Chowly cut lead-to-opportunity time from 4.5 to 3 days and boosted lead conversion rates from 65% to 71%. Restaurants now go live in just 6 days, down from 14. Chowly onboards over 300 new customers monthly with this streamlined process.
Apollo
- Information Technology And Services
- Medium
San Francisco, USA
Apollo used Chili Piper to fix their inbound lead conversion. Before, 40% of demo requests did not become meetings. They... added Chili Piper's Form Concierge to their demo page and app. This let leads book meetings right after filling out a form. Inbound meetings booked jumped by 50%. Apollo then grew revenue by 300% with a smaller sales team.
Toast
- Information Technology And Services
- Large
Boston, USA
Chili Piper helped Toast speed up onboarding by automating meeting scheduling. Toast saw a 10% increase in the speed to... complete kickoff calls and a 25% faster scheduling rate. Automated reminders reduced cancellation and no-show rates by 19%. The platform enabled consistent, branded scheduling for all customer appointments. Toast also improved reporting by integrating Chili Piper with Salesforce.
Computer Software Case Studies and Customer Success Stories with Chili Piper
PandaDoc
- Computer Software
- Medium
San Francisco, USA
Chili Piper helped PandaDoc cut their speed to lead to under five minutes. PandaDoc implemented Chili Piper across their revenue... team to automate meeting routing and assignment. This lets account executives quickly connect with high-value leads and trials. The system uses workspaces and meeting queues based on company size. PandaDoc now gets more meetings with hot leads right after form fill.
Buildertrend used Chili Piper’s Instant Booker to fix chaotic meeting scheduling. Before, reps were often overbooked and missed meetings. BDRs... wasted time creating manual reminders. With Chili Piper, over 300 users now book meetings in one click. The process is consistent for both sales and training. Customers enjoy a smoother experience and fewer missed meetings.
Gong used Chili Piper to improve their demo request process. They replaced a long form with a simple email field... and automated lead enrichment. Chili Piper let qualified leads book meetings instantly after submitting the form. Gong saw a 70% increase in form conversions and 5x more demo requests. The new process gave prospects a fast, easy way to schedule demos.
Proposify switched from LeanData to Chili Piper to improve sales and marketing operations. Adam Pelley found LeanData hard to use... and slow to set up. With Chili Piper, meeting scheduling became fast and easy for prospects and teams. The product team, support, marketing, and sales all use Chili Piper to connect with customers. Adam praised Chili Piper’s support and seamless integrations with their tech stack.
Chili Piper helped N-able cut lead routing time by 98%. Before, manual routing took up to 2.5 hours and caused... delays and errors. With Chili Piper's Distro, routing now takes less than 2 minutes and is fully automated. The team books more meetings at events and has better tracking and visibility. N-able's sales and marketing teams now work faster and more efficiently with Chili Piper.
Chili Piper helped Frontify boost lead-to-intro conversion from 50% to 85%. Frontify switched from LeanData and HubSpot to Chili Piper's... Concierge and Distro for easier routing and instant bookings. The team saw a 10% increase in conversions right after turning on Concierge. Tasks like onboarding and territory updates now take minutes instead of hours. Frontify's sales team is happier and more efficient with automated workflows and simple setup.
Chili Piper helped Fishbowl improve lead routing and scheduling by integrating directly with Salesforce. Fishbowl switched from Calendly to Chili... Piper for better contact and account matching. The team uses Concierge for website bookings, Handoff for SDR to AE handoffs, and ChiliCal for post-sales meetings. Taylor Boyer, Senior Marketing Operations Manager, found setup easy and saw immediate improvements in meeting accuracy. Fishbowl chose Chili Piper over Qualified due to its superior Salesforce integration and routing features.
Chili Piper helped Navattic boost demo conversions by 15%. Before, Navattic had long forms and manual routing that slowed prospects.... With Chili Piper and Clearbit integration, forms became shorter and routing automated. The conversion rate jumped from 70% to 85%. Prospects now book demos faster and reps have more relevant conversations. Navattic also embedded Chili Piper calendars in their product for seamless scheduling.
Chili Piper helped Reachdesk boost inbound win rates to 35%. The team used Handoff, Instant Booker, and Concierge to automate... lead routing and qualification. This led to over 2,000 meetings booked in H1 2025 and a 23% drop in disqualification rate. Speed to lead improved, and no-show rates fell. The system saved the team 34 hours in six months and made pipeline management easier.
Chili Piper helped PandaDoc book more demos by replacing 30 scattered scheduling links with one streamlined system. Using Concierge, Handoff,... and ChiliCal, PandaDoc set up over 50 custom routing rules to direct leads to the right rep. The team now handles over 100 inbound requests daily without manual errors or missed handoffs. Chili Piper's visual router made it easy for the team to manage complex flows and scale their funnel. The solution improved demo booking speed and reduced scheduling confusion for both sales and post-sales teams.
PandaDoc uses Chili Piper to automate demo scheduling and lead routing. Before, they managed 30+ links and spent hours on... manual updates. Now, with Chili Piper, they handle over 100 inbound demo requests daily with one streamlined flow. Custom routing rules send leads to the right rep fast. The team saves time, avoids errors, and keeps their sales pipeline moving. PandaDoc’s reps and ops teams work from a single, flexible system.
Chili Piper helped Fishbowl automate demo scheduling and lead routing. Fishbowl replaced Calendly to get better Salesforce integration and accurate... meeting assignment. The team now books meetings instantly after form fills and routes every lead to the right rep. Chili Piper supports inbound, outbound, and post-sales scheduling. Fishbowl relies on Chili Piper to keep their go-to-market process running smoothly.
Chili Piper helped Frontify boost their lead-to-intro conversion rate from 50% to 85%. The team switched from LeanData and HubSpot... to Chili Piper for easier routing and faster onboarding. With Chili Piper, tasks that took hours now take minutes. The platform also ensures GDPR compliance for every meeting. Frontify’s sales, CS, and finance teams now use Chili Piper to automate workflows and keep their sales funnel tight.
Chili Piper helped Navattic boost demo conversions by 15%. Before, Navattic's demo booking process was slow and manual, with too... many form fields. Chili Piper's integration with Clearbit enabled shorter forms, instant lead routing, and automatic data enrichment. Prospects could book meetings faster, and reps had more relevant conversations. Navattic also embedded Chili Piper calendars in their product demos for seamless scheduling.
Chili Piper helped Proposify speed up meeting booking and sales routing. Proposify switched from LeanData due to setup complexity and... high costs. With Chili Piper, prospects book meetings instantly after submitting a form. The whole company, including sales, support, marketing, and product teams, uses Chili Piper. Proposify praised Chili Piper's easy integration and strong customer support.
Financial Services Case Studies and Customer Success Stories with Chili Piper
TravelBank
- Financial Services
- Small
San Francisco, USA
TravelBank used Chili Piper to automate 80% of their inbound lead process. Before, they had delays in routing leads and... lots of manual work between reps and prospects. After using Chili Piper, meeting show-rates jumped from about 60% to over 80%. The team saw a clear impact on revenue. There is no more waiting for Salesforce to route leads.
Chili Piper helped TravelBank boost qualified meetings by 30-40%. TravelBank used Chili Piper and Clearbit to automate lead routing and... scheduling. This cut friction in the buying process and increased form completions by 2-3x. The integration made it easy for prospects to book meetings right after filling out a form. TravelBank improved speed to lead and drove more revenue from inbound traffic.
Chili Piper helped GoCardless cut the time to schedule a customer kick-off meeting from 29 days to just 7 days. The team saw... a 122% increase in customer meetings tracked in Salesforce. Chili Piper automated manual tasks, saving nearly 6 hours of work per quarter. GoCardless improved SLA tracking and made scheduling easier for both staff and customers. The integration with Salesforce gave leadership better visibility into customer success operations.
Kipu Health
- Health, Wellness And Fitness
- Medium
Miami, USA
Kipu Health used Chili Piper’s AI chat and instant scheduling to speed up inbound lead response. Before, leads took up... to a day to reach sales. Now, sales gets leads within minutes. The AI chatbot answers support questions and lets real buyers book meetings fast. Kipu Health now gets 10–20 qualified leads per month from chat. Sales and marketing teams spend less time on manual work and more time with real prospects.
PatientPop
- Health, Wellness And Fitness
- Medium
Santa Monica, USA
Chili Piper helped PatientPop boost outbound show rates from 50% to over 70%. The platform enabled fairer, smarter lead routing... based on rep seniority and intent, reducing internal disputes. Automated, customizable meeting reminders improved prospect engagement. PatientPop streamlined SDR-to-AE handoffs and direct bookings for high-intent leads. The sales team saw higher morale and more closed-won deals with Chili Piper's integrated scheduling and distribution features.
PatientPop
- Health, Wellness And Fitness
- Medium
Santa Monica, USA
PatientPop used Chili Piper to automate account assignments for their customer success team. Before, managers manually assigned accounts, causing delays... and missed opportunities. With Chili Piper, 90% of accounts now launch through automated queues based on account criteria. This lets growth strategy calls get scheduled instantly after implementation. The team is now more productive and can focus on helping customers.
Accounting Case Studies and Customer Success Stories with Chili Piper
Withum
- Accounting
- Large
New York, USA
Withum used Chili Piper to automate lead qualification and meeting booking. They switched from Calendly to Chili Piper for its... Marketo integration. Withum's sales team now books more meetings and sees higher attendance. The quality of leads improved with pre-qualification forms. Chili Piper helped Withum grow digital leads and close more opportunities from their website.
Chili Piper helped Withum, a tech-driven advisory and accounting firm, fix problems with their old meeting booking process. Withum switched from... Calendly to Chili Piper to get better integration with Marketo, automate lead qualification, and make booking meetings easier. After using Chili Piper, Withum saw more meetings booked and held, and the quality of their leads improved. The team saved time and got better support from Chili Piper. Withum now books more qualified meetings and closes more opportunities from their website.
Telecommunications Case Studies and Customer Success Stories with Chili Piper
ClickSend
- Telecommunications
- Medium
Chili Piper helped ClickSend automate over 3,000 sales and customer tasks each month. The platform replaced Calendly, enabling ClickSend to... route leads by value and launch daily group demos. This saved the company a full-time salary by reducing one-on-one meetings. Chili Piper's Distro triggered and prioritized tasks, giving the sales team clear focus. ClickSend renewed Chili Piper for three years, calling it mission-critical for their operations.
Chili Piper helped ClickSend automate over 3,000 sales and customer tasks each month. The platform replaced Calendly, enabling ClickSend to... route leads by value and launch group demos, saving a full-time salary monthly. Chili Piper's Distro triggered and prioritized tasks, giving the team clear daily focus. ClickSend expanded into new markets and tracked marketing activity using Chili Piper. The team praised Chili Piper for its flexibility, support, and impact on scaling operations.
Human Resources Case Studies and Customer Success Stories with Chili Piper
BambooHR
- Human Resources
- Medium
Lindon, USA
Chili Piper integrated with G2 to help BambooHR boost qualified meetings by 40%. Before, sales reps spent time emailing leads... from G2 and often lost prospects. Now, prospects book meetings directly from the G2 page, and meetings appear automatically on sales reps’ calendars. This change lets the sales team focus on lead analysis instead of manual scheduling. Automated reminders also help reduce no-shows. BambooHR saw a big jump in contact requests in the first month.
Chili Piper Form Concierge and G2 helped BambooHR increase qualified meetings by 40%. Before, sales reps spent time manually scheduling... demos, often losing prospects. With the new integration, prospects book meetings directly from G2, and meetings are added to sales reps’ calendars automatically. This change led to more contact requests and less manual work. BambooHR now tracks leads more easily and sees better results from their sales funnel.
Restaurants Case Studies and Customer Success Stories with Chili Piper
Toast
- Restaurants
Chili Piper helped Toast, a restaurant technology platform, improve their customer onboarding process. Before Chili Piper, Toast struggled with inconsistent... meeting scheduling and lacked automation. With Chili Piper, Toast created consistent meeting types and automated reminders. This led to a 10% faster kickoff call completion, a 25% increase in scheduling speed, and a 19% reduction in cancellations and no-shows. Toast also benefited from better reporting and a consistent customer experience.
Chili Piper helped Chowly speed up onboarding for new restaurant customers. Before, Chowly's team spent a lot of time manually... booking meetings and assigning accounts. With Chili Piper's Form Concierge and Handoff, prospects book meetings right after filling out a form, and leads go to the right rep fast. Using Distro, Chowly assigns new accounts to customer success managers as soon as deals close. Lead-to-opportunity time dropped from 4.5 to 3 days. Restaurants now go live in 6 days instead of 14. Lead conversion rates rose from 65% to 71%.
Education Case Studies and Customer Success Stories with Chili Piper
Boston Architectural College
- Education
- Small
Boston, USA
Chili Piper helped Boston Architectural College handle a growing number of student inquiries with limited staff. Before, most prospective students... only received automated emails, and many never applied. With Chili Piper, counselors could easily schedule meetings and control their calendars. In just two months, they booked over 270 meetings and enrolled one new student directly from a Chili Piper meeting. The college improved its applicant pool and increased enrollments by connecting more efficiently with students.
The BAC (Boston Architectural College)
- Education
Chili Piper helped The BAC improve how they connect with students. Before, the admissions team struggled to keep up with... many inquiries and could not respond to everyone. With Chili Piper, counselors set their own meeting times and meet more students. In just two months, they scheduled over 270 meetings and enrolled one student directly from a Chili Piper meeting. The tool made their process faster and helped them build a stronger applicant pool.
Chili Piper helped NetSPI increase meetings set by 71%. The time from form fill to meeting dropped by 63%. NetSPI... embedded Chili Piper into their Contact Us form. This made booking meetings faster and easier. Meeting Prep also improved meeting quality and sales team follow-through. NetSPI’s five-person team now runs a frictionless inbound engine without adding headcount.
Chili Piper helped NetSPI increase meetings set by 71%. The time from form fill to meeting dropped by 63%. NetSPI... embedded Chili Piper into their Contact Us form. This change boosted meeting conversion from 50% to over 80%. Sales reps saved time with automated meeting prep. NetSPI’s small team now runs a frictionless inbound engine.
Internet Case Studies and Customer Success Stories with Chili Piper
Shopify
- Internet
- Very Large
Ottawa, Canada
Shopify used Chili Piper to replace multiple calendar tools and streamline meeting scheduling. Before Chili Piper, Shopify's teams used different... tools, causing inconsistent user experiences. With Chili Piper, Shopify unified their scheduling process and improved how merchants connect with sales reps. The tool lets users instantly book meetings with the right sales rep, reducing friction and effort. Shopify credits Chili Piper for helping their team build empathy and deliver a better user experience.
OrderMyGear used Chili Piper to fix their slow, manual inbound lead routing. Before, prospects waited hours or days for a... response, causing lost sales. After implementing Chili Piper’s Form Concierge, Handoff, and Instant Booker, they cut no-shows by 50%. Their no-show rate dropped from 20% to 10%. Website leads increased by 10%. The sales team now books meetings instantly and hands off leads without manual work.
Hospitality Case Studies and Customer Success Stories with Chili Piper
Cloudbeds
- Hospitality
- Medium
San Diego, USA
Cloudbeds wanted to give demos in each prospect's language. Their old system was slow and hard to manage. They used... Chili Piper to make booking demos faster and easier. With Chili Piper, Cloudbeds booked 33-50% more demos from inbound leads. Their sales team could now offer personalized, language-specific demos quickly.
Food & Beverages Case Studies and Customer Success Stories with Chili Piper
ChowNow
- Food & Beverages
- Medium
Los Angeles, USA
Chili Piper helped ChowNow increase their inbound close rate by 4x. Before using Chili Piper, it took about a week... to follow up with inbound leads. Sales reps sometimes forgot to follow up. With Chili Piper, leads are routed to the right sales rep and can book meetings instantly. This led to higher conversion rates and lower acquisition costs.
Medical Devices Case Studies and Customer Success Stories with Chili Piper
Butterfly Network
- Medical Devices
- Medium
Burlington, USA
Butterfly Network used Chili Piper's group demo feature to engage and qualify unqualified inbound leads. They set up a weekly... group demo slot for leads that did not meet their initial qualification criteria. This approach allowed multiple prospects to attend a single session, saving time for their sales team. After each demo, attendees received a follow-up email prompting them to purchase online. As a result, Butterfly Network converted 25% of group demo attendees who would have otherwise been lost.
Real Estate Case Studies and Customer Success Stories with Chili Piper
Roofstock
- Real Estate
- Medium
Oakland, USA
Chili Piper helped Roofstock save their sales team an hour of admin time every day. Before using Chili Piper, Roofstock's... team wasted time routing leads and managing handoffs manually. After implementation, leads could schedule meetings directly from the website. This automation reduced confusion and sped up the sales cycle. Roofstock now connects high-value leads with the right rep faster, improving speed to lead.
