Press Ganey Overview
This is a summary of the comprehensive capabilities and benefits of Press Ganey based on over 1463 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Press Ganey, ReviewTrackers, NiceJob, Chatmeter Platform, Experience.com, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Press Ganey is right for your needs? Our Cuspera AI engine can evaluate how Press Ganey fits your specific business needs, industry, and context. Get your personalized assessment report today.
Press Ganey supports business activities such as:
- Rating And Review Management
- Engagement Management
- Reputation Management
- Competitive Intelligence
- Communication Management
Press Ganey can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Improve Brand Engagement, Improve Visibility, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Review Sites Website Social Media etc. for these needs. As a solution, Press Ganey's capabilities include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc.
Press Ganey Hospital & Health Care Vertical is its biggest customer base.
Reviews
"Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. " - James Bobbitt.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Press Ganey solved their Reviews and Reputation needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Press Ganey.
Use Cases
Peers recommend Rating And Review Management , Engagement Management , Reputation Management , as the business use cases that they have been most satisfied while using Press Ganey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management with Review Sites, Website and Social Media |
4.98/5 ★ |
"...Binary Fountain's mobile testimonials module helps boost online reputation by enabling staff to send text messages to customers requesting reviews online...." Mobile Testimonials: Our Platform |
| Engagement Management with Social Media |
4.96/5 ★ |
"...Most patient communications, such as follow-up information and requests for reviews, had been triggered by a visit...." Case Study Willis-Knighton Health System |
| engaging and following up |
4.96/5 ★ |
"...By circulating surveys and scores throughout the organization, physicians were held accountable for their customer service and engaged in a little friendly competition to be the top performing physician...." KURE Pain Management Improves Online Reviews |
| Reputation Management |
4.95/5 ★ |
"...Contact Binary Fountain today for help with your online reputation management...." Resources: Webinars, Blogs, Case Studies |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management with Review Sites, Website and Social Media |
4.98/5 ★ |
"...Binary Fountain's mobile testimonials module helps boost online reputation by enabling staff to send text messages to customers requesting reviews online...." Mobile Testimonials: Our Platform |
|
| Engagement Management with Social Media |
4.96/5 ★ |
"...Most patient communications, such as follow-up information and requests for reviews, had been triggered by a visit...." Case Study Willis-Knighton Health System |
|
| engaging and following up |
4.96/5 ★ |
| Reputation Management |
4.95/5 ★ |
"...Contact Binary Fountain today for help with your online reputation management...." Resources: Webinars, Blogs, Case Studies |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1463 insights from peers and experts to help you assess how these Press Ganey use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. Testimonial By James Bobbitt. |
|
The stronger your reputation, the stronger you’ll be in the market, We want to build great communities; strong, positive reviews are an asset to a great reputation. Testimonial By Kayleigh Filo |
|
There’s no more guessing about how people feel. These are real-time reviews, which means real-time service recovery, and that makes a direct impact on the location and the organization. Testimonial By Valeska Valencia |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
James Bobbitt. Director of Web and Digital Management Willis-Knighton Health System |
Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. Testimonial By James Bobbitt. |
|
Kayleigh Filo Marketing Manager Continental Properties |
The stronger your reputation, the stronger you’ll be in the market, We want to build great communities; strong, positive reviews are an asset to a great reputation. Testimonial By Kayleigh Filo |
|
Valeska Valencia Baptist Health South Florida |
There’s no more guessing about how people feel. These are real-time reviews, which means real-time service recovery, and that makes a direct impact on the location and the organization. Testimonial By Valeska Valencia |
Frequently Asked Questions(FAQ)
for Press Ganey
What is Press Ganey?
What is Press Ganey used for?
What are the top features of Press Ganey?
Who uses Press Ganey?
What are Press Ganey alternatives?
Where is Press Ganey located?
Popular Business Setting
for Press Ganey
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
Peers used Press Ganey to Improve digital and social presence and Acquire customers
Press Ganey Alternatives
Peer and Expert Opinion on Features
for Press Ganey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (211) |
| Dashboard | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (20) |
| SEO | Read Reviews (16) |
| Personalization | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (211) |
| Dashboard | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (20) |
| SEO | Read Reviews (16) |
| Personalization | Read Reviews (15) |
IT and Other Capabilities
for Press Ganey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (52) |
| Data Import | Read Reviews (102) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (52) |
| Data Import | Read Reviews (102) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (78) |
| Email Support | Read Reviews (12) |
| Phone Support | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (78) |
| Email Support | Read Reviews (12) |
| Phone Support | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
Software Failure Risk Guidance
?for Press Ganey
Overall Risk Meter
Top Failure Risks for Press Ganey
Vendor Profile Details
Company Name
PressGaney
Company Website
https://www.pressganey.com/HQ Location
1660 International Dr, Suite 225, McLean, Virginia 22102, US
Employees
101-250
Social
Financials
SERIES A
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