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Retail Case Studies and Customer Success Stories with BigCommerce
Wheels and Wings Hobbies
- Retail
- Small
Toronto, Canada
BigCommerce helped Wheels and Wings Hobbies boost revenue by 213% in one year. The retailer migrated 60,000 SKUs from XCart... to BigCommerce, improving site navigation and user experience. Customers now find products more easily, and staff manage inventory with just a few clicks. BigCommerce support and features made the transition smooth. The business expects another 56% revenue increase next year.
Victoria Health used BigCommerce to upgrade its ecommerce platform. The company saw a 36% increase in conversion rate and a... 9% rise in customers. Orders grew by 8% after switching to BigCommerce. The new platform let Victoria Health focus on customer experience and sales. Integrations like Mailchimp and Drupal helped manage content and marketing. BigCommerce provided a stable, scalable foundation for growth.
BigCommerce helped Premiere Marketing double its revenue year-over-year. The company managed rapid growth, expanding its product catalog from 600 to... 15,000 SKUs. By using product templates and Page Builder, Premiere sped up product launches and reduced setup time by 93%. The team also integrated tools like NetSuite and Celigo for real-time inventory sync and order automation. These changes led to a 90% increase in orders fulfilled and a more efficient, scalable operation.
Oklahoma Embroidery Supply and Design
- Retail
- Medium
Oklahoma City, USA
BigCommerce helped Oklahoma Embroidery Supply and Design launch a new ecommerce site in just 90 days. The company improved its... homepage and navigation, making it easier for customers to find products among 85,000+ SKUs. With Klevu’s AI, OESD delivered personalized product recommendations and increased conversions from search by 20%. The team can now update the site quickly without a developer, saving time and money. Customer satisfaction and backend efficiency both improved after the redesign.
BigCommerce helped New Zealand Post grow its online collectables business. After migrating from an old, unsupported ecommerce system, NZ Post... saw a 13% increase in orders and a 25% rise in revenue. The platform enabled better website control, improved SEO, and easier integration with existing systems. NZ Post also used Klaviyo for email marketing to reach more customers. The new site led to a 110% increase in new customers year over year.
BigCommerce helped MUJI Europe modernize its ecommerce platform. The old system was hard to update and limited new features. With... BigCommerce, MUJI added new payment options and marketing integrations. The team now personalizes email and search using Klaviyo and Klevu. MUJI saw 50% year-on-year growth and expanded shipping from 12 to 29 markets. The ecommerce team finds the platform easy to use and support is responsive.
BigCommerce helped LA Police Gear boost its online store performance. After switching from Magento, the company saw a 67% increase... in conversion rate and a 14% rise in revenue within one month. The new site design improved page speed and made updates easier for staff. LA Police Gear now manages multiple sales channels and B2B customers from one platform. Apps like Feedonomics and Yotpo support growth and customer loyalty.
BigCommerce helped Jentri Quinn Makeup & Skin shift from brick-and-mortar to online sales during the pandemic. The team used video,... omnichannel selling, and integrations with Amazon, eBay, and social media to reach more customers. They improved the website experience and checkout process using analytics tools. As a result, website visits grew by 293% and revenue increased by 804%. The business now relies on BigCommerce for continued growth and plans to expand into wholesale.
Feedonomics Surface helped Klingspor Woodworking Shop restore visibility for 13,000 products on Google Ads. The team automated complex feed management,... replacing a month of manual work with just two hours of setup. Automated rules assigned shipping labels, fixing compliance issues and regaining control over product data. Product visibility was fully restored, and ongoing feed management became simpler and faster. Klingspor now manages product feeds more efficiently and supports future ecommerce growth.
BigCommerce helped Blooms The Chemist connect over 130 independent pharmacies into one online platform. Customers can now order online, check... local inventory, and book healthcare services. The solution supports prescription validation and vaccination bookings. Manual processes dropped and operational visibility improved. Customers get faster, more reliable access to products and services.
BigCommerce helped QE Home grow revenue by 250% in five years. The company switched from a limiting ecommerce platform to... BigCommerce in 2018. They enabled same day in-store pick up at over 70 stores. QE Home used integrations like Klaviyo and Gorgias to improve customer care and marketing. The platform made inventory management and omnichannel retail easier for their team.
Music Direct switched to BigCommerce after struggling with an outdated ecommerce platform. The company needed better APIs, reliability, and the... ability to build custom payment processing. With BigCommerce, they created a secure tokenized payment system and improved user experience with custom inventory features. They also used native tools for customer groups, price lists, and shipping promotions. After migrating, Music Direct saw a 43% increase in conversion rate, 11.29% faster page load, and 73% faster server response time.
BigCommerce helped Mainely Urns grow revenue by 44% after switching from a legacy platform. The company unified five storefronts and... launched in Canada using multi-storefront features. Automation with OrderDesk and ShipStation saved over a dozen hours each week. More than 100 funeral homes now use the B2B Buyer Portal for self-service orders. The sales team spends less time on manual tasks and more time building B2B partnerships.
BigCommerce helped Jennifer Taylor Home grow its online furniture business. The company switched from NopCommerce to BigCommerce for better scalability... and features. With BigCommerce, Jennifer Taylor Home adopted new payment methods and integrated its ERP system. From 2019 to 2021, customers increased by 228%, orders by 229%, and revenue by 373%. The platform's built-in marketplace and API made it easy to connect tools and boost conversions.
BigCommerce helped Indigo Fragrance grow fast by making checkout smoother and saving time. The company switched from a limited platform... to BigCommerce, launching in just 2–3 weeks. They saw a 6.3% increase in conversion rate and saved 5–10 hours per week on manual tasks. The new system made it easy to manage a large catalog and improved the customer experience. Indigo Fragrance now has a strong foundation to scale their business.
BigCommerce helped Envision Xpress modernize its government and military procurement. The legacy platform was slow and required manual work. BigCommerce... automated vendor onboarding and improved accessibility for visually impaired staff. The team saw a significant increase in web traffic and faster vendor onboarding. Manual backend processes dropped, letting staff focus on higher-value work. The new platform aligned digital and in-store experiences for military and government buyers.
BigCommerce helped Discount Pool Supply move from one Magento storefront to three, all managed from a single backend. The company cut... costs and enabled bilingual support for Canadian customers. With Acumatica ERP integration, inventory and orders sync in real time. Teams now update content faster and improve product discovery for over 6,000 SKUs. The new setup removed infrastructure limits and supports fast, stable growth.
BigCommerce helped Coco Republic scale its global ecommerce business across Australia, New Zealand, and the U. S. The company switched...from Magento and Shopify to BigCommerce for better configurability and lower costs. With BigCommerce, Coco Republic empowered teams to innovate without developers and manage 28,000 SKUs in three countries. The platform enabled a modern B2B shopping experience, supporting 35–40% of business from trade customers. Coco Republic now enjoys flexibility, reduced tech debt, and a scalable solution for future growth.
BigCommerce helped Chair King upgrade its ecommerce platform for better speed and flexibility. The company needed a solution that could... support custom delivery options and a small ecommerce team. With BigCommerce, Chair King built a custom shipping calendar and improved the online shopping experience. The team saw a 28% increase in revenue, 47% more sessions, and 42% more users from Q1-Q3 2023. Integrations with HubSpot, Shogun, and other tools made site management easier.
BigCommerce helped Andover Fabrics modernize its B2B ecommerce. The company replaced a manual, outdated system with a new digital storefront... and integrated ERP. Customers now order online, see real-time inventory, and get custom pricing. Booked revenue grew 85% in six months. Manual product uploads now take hours, not days. Customer self-service and satisfaction increased.
BigCommerce helped Home Outlet boost online purchases by 22%. The company switched from Drupal to BigCommerce to fix issues with... their Buy Online, Pick Up In Store feature and improve the user journey. Home Outlet saw a 19% increase in users and a 17% rise in sessions after the move. The new ecommerce platform made it easier to connect with third-party apps and their ERP. Home Outlet now delivers a smoother shopping experience for both professionals and homeowners.
BigCommerce helped USCutter boost its ecommerce results. After switching from CORESense, USCutter saw a 12% increase in conversion rate. Average... order value went up by 28%. Cart abandonment rate dropped by 51%. BigCommerce gave USCutter flexible B2B features, easy integrations, and a better buying experience for both B2B and B2C customers.
BigCommerce helped Coco Republic scale its global ecommerce business across Australia, New Zealand, and the U. S. The company struggled...with scalability and high costs on Adobe Commerce and Shopify. BigCommerce offered more configurability, strong B2B features, and lower total cost of ownership. Coco Republic now manages 28,000 SKUs per country and operates in three countries. The platform reduced developer dependency and enabled more innovation.
BigCommerce helped Chair King Backyard Store boost users by 42%, sessions by 47%, and revenue by 28%. Chair King needed... a modern ecommerce platform to replace outdated, slow technology. The team chose BigCommerce for its robust features, scalability, and easy customization. The platform enabled a custom checkout and improved user experience. Chair King now delivers a better online shopping experience and supports business growth.
BigCommerce helped Toolden move from a custom website to a cloud-native SaaS platform. Toolden needed better features, easy API integrations,... and less maintenance. With BigCommerce, Toolden now offers 60,000 products and uses seamless ERP integration. The company saw a 200% increase in revenue and 32% year-on-year growth since 2020. Toolden now serves both B2C and B2B customers with separate sites and advanced features.
BigCommerce helped Lekker Home, a luxury furniture retailer, upgrade its ecommerce platform. Lekker Home struggled with Shopify Plus and Magento... for B2B needs, facing high costs and slow updates. They switched to BigCommerce for better B2B and B2C support, strong performance, and easy use. With help from Arctic Leaf, they launched a custom site in three months. The new platform improved their sales and operations teams' experience.
Apparel & Fashion Case Studies and Customer Success Stories with BigCommerce
THE UPSIDE
- Apparel & Fashion
- Small
Sydney, Australia
BigCommerce helped THE UPSIDE, an Australian activewear brand, migrate from Magento 2 to a more flexible ecommerce platform. The switch reduced... maintenance costs and enabled faster site improvements. THE UPSIDE used BigCommerce’s native features and integrations like Searchspring and Klaviyo to personalize shopping and streamline operations. In three months after launch, conversion rates rose by 103%, orders by 164%, and revenue by 163%. The platform’s analytics and ease of use empowered the team to drive growth.
BigCommerce helped Mizuno USA boost organic search traffic by 33%. The company switched from a legacy ecommerce platform to a... composable, API-first architecture. This move enabled faster content publishing and unified operations for US and Canadian storefronts. Direct traffic increased by nearly 60%. Checkout time dropped by 90%, making shopping much faster for customers. Mizuno now delivers a seamless, scalable digital experience.
BigCommerce helped White Stuff boost its ecommerce performance. The company moved from a slow, inflexible platform to a headless, composable... architecture. This change made the site 85% faster overall and 100% faster on mobile. White Stuff saw a 37% increase in conversion rate and a 26% rise in per-session value. The new one-page checkout and click and collect options improved the customer journey.
Rohan used BigCommerce to overhaul its outdated ecommerce site. The brand needed a modern, reliable platform to improve user experience... and keep its strong identity. With BigCommerce’s open APIs and help from Rusty Monkey, Rohan launched a new site with custom BOPIS integration. The result was a 1,218% increase in conversions, 28% higher engagement rate, and 77% more engagement sessions per user. The ecommerce team now spends less time on admin and more on optimizing the site.
AS Colour switched from Magento 1 to BigCommerce to support both B2B and DTC ecommerce. They needed a stable platform... with strong B2B features like price groups and customer groups. After migrating, they saw a 51% increase in visits, 39% more orders, and a 45% rise in revenue in the US. BigCommerce enabled them to manage multiple storefronts and localize content for global markets. The platform's flexibility and partner integrations helped them optimize checkout and product presentation.
BigCommerce helped Badgley Mischka boost revenue by 61. 21%. The fashion brand switched from Pulse Commerce to BigCommerce for better...integrations and agility. They saw an 18.62% increase in conversion rate and a 31% rise in average order value. BigCommerce offered the flexibility and plug-and-play apps they needed to grow. The platform supported their expansion and digital transformation.
BigCommerce helped Rohan achieve a 1,218% increase in conversions. The apparel brand needed to update its outdated ecommerce platform. Rohan... switched from an in-house system to BigCommerce for better scalability and user experience. The new platform led to a 28% increase in engagement rate and a 77% rise in engagement sessions per user. Rohan now enjoys a modern, reliable online store that matches its technical clothing brand.
BigCommerce helped White Stuff boost conversion rates by 37%. The company moved from a slow, inflexible platform to a headless,... composable BigCommerce solution. Mobile speed doubled, and overall site speed improved by 85%. White Stuff also saw a 26% increase in per-session value. The new ecommerce platform made checkout faster and improved delivery options.
BigCommerce helped AS Colour boost visits by 51%, orders by 39%, and revenue by 45% year-over-year. AS Colour needed a... stable ecommerce platform with strong B2B features like price groups and customer groups. Their old Magento 1 platform was ending, so they chose BigCommerce for its reliability and robust B2B functionality. With help from Moustache Republic, they built a site that supports both B2B and DTC growth. The new platform matched their high standards for quality and sustainability.
BigCommerce helped Oroton improve its digital shopping experience. Oroton needed a platform that could support growth and offer strong integrations.... The team wanted to match their in-store experience online. With BigCommerce, Oroton managed their product catalog and launched campaigns easily. They saw a 2X increase in overall site performance.
BigCommerce helped Studio Anneloes improve its ecommerce. The company needed a reliable and flexible platform after problems with its old... ERP-based site. Orders sometimes went missing, and customer experience was poor. After switching to BigCommerce, Studio Anneloes saw a 24% increase in conversion rate, a 25% increase in sold items, and a 60% decrease in bounce rate. The new platform supports their D2C growth and sustainability goals.
Food & Beverages Case Studies and Customer Success Stories with BigCommerce
The Linz Shop
- Food & Beverages
- Medium
Chicago, USA
BigCommerce helped The Linz Shop boost online sales by 29% and increase traffic by 65%. The company moved from a... limited, bespoke ecommerce site to BigCommerce for better integrations and mobile responsiveness. EYStudios customized the platform, integrating with their ERP and optimizing checkout for perishable goods. Investments in SEO, digital marketing, and social media expanded their reach. The Linz Shop now enjoys faster site speed, more keyword visibility, and a standout ecommerce experience.
BigCommerce helped Sunnyland Farms migrate over 1. 3 million customer records and 540,000 orders. The new platform enabled a custom...checkout for complex gifting, including multi-address shipping and scheduled deliveries. Seamless integrations connected legacy systems and phone orders, reducing manual work. The team can now update products and promotions quickly without outside help. Sunnyland saw improved conversion rates during peak gifting season and can scale confidently for future growth.
BigCommerce helped LAKRIDS BY BÜLOW boost sales by 20% in just three months after launch. The company moved from a... complex ecommerce platform to BigCommerce, making site management easier and freeing up the team to focus on customer experience. With simpler integrations and less maintenance, LAKRIDS BY BÜLOW built better landing pages and loyalty campaigns. The team now spends more time on creative work and less on technical issues. Improved search and recommendations led to larger basket sizes and more frequent visits.
BigCommerce helped Bulk Nutrients grow users by 326% from 2015 to 2022. The company switched from two previous ecommerce platforms... to BigCommerce for better scalability, integrations, and SEO. Bulk Nutrients used BigCommerce’s APIs to power a headless site and improved mobile design. The store saw a 52% increase in conversion rate and a 2,892% jump in SEO keyword growth. Product updates became faster and easier, and uptime reached 99.98% in 2021.
BigCommerce helped The Crab Place boost checkout speed by 60%. The company cut shipping errors by 12% and saved 40... hours per month through automation. They built a custom, mobile-optimized checkout for event-driven seafood deliveries. BigCommerce APIs enabled integration with their Azure ERP and supported a scalable VIP loyalty program. The Crab Place now delivers seafood nationwide with fewer errors and greater efficiency.
BigCommerce helped Regal Fish grow revenue by 25% year-to-date. The company moved from a brochure-style website to a full ecommerce... platform. Regal Fish now runs both B2B and DTC channels from one system. PayPal accounts for 21% of all transactions. The team uses data and integrations to improve customer experience and board reporting. Regal Fish aims to double its business every year from 2027.
BigCommerce helped Bulk Nutrients grow users by 326% from May 2015 to July 2022. The company saw a 52% increase... in conversion rate and a 2,892% rise in SEO organic keyword growth. Bulk Nutrients switched from platforms that lacked flexibility and scalability. BigCommerce offered better templates, strong integrations, and improved mobile design. The platform supported Bulk Nutrients' expansion as Australia's largest direct-to-customer supplement supplier.
BigCommerce helped Dippin’ Dots grow its direct-to-consumer ecommerce business. The company switched from Magnolia to BigCommerce to fix content editing... and shipping issues. After migrating, Dippin’ Dots saw a 66% increase in revenue, 78% more transactions, and a 38% boost in conversions. The new platform made it easier to manage shipping for perishable products. Dippin’ Dots now delivers a fun, branded online experience.
BigCommerce helped The Linz Shop upgrade from a limited, custom-built ecommerce site. The old site lacked mobile support, integrations, and... promotion tools. The Linz Shop needed ERP integration and growth features. BigCommerce and EYStudios delivered a scalable, cost-effective solution. The new site led to a 29% increase in sales and 65% more traffic.
Consumer Goods Case Studies and Customer Success Stories with BigCommerce
NuvoH2O
- Consumer Goods
- Small
Salt Lake City, USA
BigCommerce helped NuvoH2O double its online revenue and cut software costs by 60%. The company replaced its legacy ERP and... ecommerce systems with Acumatica and BigCommerce. This enabled real-time integration, automated order management, and a smoother customer experience. NuvoH2O increased digital channel revenue from 42% to 72% and doubled transaction volume without adding staff. The new platform supports both DTC and B2B sales, streamlining operations and boosting growth.
BigCommerce and Feedonomics helped Houzer launch a direct-to-consumer ecommerce site in under 60 days. Houzer migrated from an outdated, informational... website to a full-featured online store. The new platform enabled omnichannel selling and integrated with key partners like Amazon and Buy with Prime. After switching, Houzer saw a 150% increase in transactions, a 47% boost in conversion rate, and a 118% rise in revenue. The company also reduced resource needs for feed management and improved site speed.
BigCommerce helped EcoEnclose double its revenue and nearly double order volume after switching from Volusion. EcoEnclose needed a modern ecommerce... platform with advanced customization and a better checkout experience. BigCommerce enabled seamless migration, custom product configuration, and integration with apps like Shogun and ShipperHQ. The platform freed up time for innovation and improved the customer experience. EcoEnclose now supports over 20,000 ecommerce brands with sustainable packaging.
BigCommerce helped Mizuno USA boost average order value by 12%. The new composable commerce solution cut checkout time by 90%.... Mizuno USA also reduced time to deploy site content and marketing campaigns by 40%. Real-time inventory checks and one-click checkout improved customer trust and experience. Personalization tools let customers design custom jerseys online. The partnership with Mira Commerce and Deck Commerce unified storefronts and streamlined order management.
BigCommerce helped Wovenbyrd achieve a 564% increase in conversion rate and a 54% decrease in bounce rate. Wovenbyrd moved from... a complex WordPress-Shopify-JavaScript setup to BigCommerce for a stable, direct-to-consumer ecommerce platform. The new solution launched in just 4 months. Wovenbyrd now enjoys easier site management and better customer data ownership. The switch enabled growth into new markets and improved the online shopping experience.
BigCommerce Catalyst helped UPLIFT Desk cut desk configurator load times to 2-7 seconds. The company migrated to Catalyst in just... 10 weeks with zero downtime. Site updates now take hours instead of weeks. UPLIFT Desk saw immediate increases in conversions and sales. Fastlane by PayPal improved checkout and reduced friction. The brand also boosted Lighthouse scores and SEO performance.
Saddleback Leather Company
- Consumer Goods
- Small
BigCommerce helped Saddleback Leather Company grow fast. After switching from Magento, they saw a 43% increase in revenue. Average order... value went up by 40%. Site visits rose by 18%. BigCommerce made it easy to use and connect with Acumatica. The platform fixed slow load times and let the team focus on growth.
Wholesale Case Studies and Customer Success Stories with BigCommerce
United Aqua Group
- Wholesale
- Medium
Las Vegas, USA
BigCommerce helped United Aqua Group, a B2B pool and spa buying group, migrate from NuORDER to a more reliable ecommerce platform. After switching, United... Aqua Group saw a 284% increase in customers, a 539% boost in conversion rate, and a 336% rise in revenue within four months. The new platform improved site speed, customization, and integration with their ERP system. Members now enjoy features like product ratings, custom dashboards, and easier order management. BigCommerce’s B2B Edition enabled better payment processing and streamlined operations for United Aqua Group’s members.
BigCommerce helped Snell modernize its B2B ecommerce operations. Snell managed over 30 million pricing permutations for 25,000+ products and 1,500+... customers. The new platform integrated with Microsoft Dynamics 365, automating pricing and inventory updates. Customers now enjoy a faster, self-service buying experience. Snell’s team can quickly update the site and respond to market changes.
BigCommerce helped ARCA Supply cut platform development costs by 75%. The company doubled its year-over-year growth after switching from a... custom-built site. ARCA integrated BigCommerce with Sellercloud and automated manual processes, saving over 20 hours per week. The platform's B2B features improved order management and customer experience. ARCA now focuses on scaling and expanding its multi-channel strategy with BigCommerce.
BigCommerce helped Banner Solutions move from a rigid legacy ecommerce platform to a flexible, API-driven system. The new platform supports... over 500,000 products and 200,000 customers. Site performance scores jumped from about 60 to over 90. Features that once took months now launch much faster. Banner Solutions can now offer custom pricing, bulk ordering, and a tailored B2B buying experience. The scalable architecture supports future growth and complex workflows.
BigCommerce B2B Edition helped Ballard Industrial grow online. They saw an 83% increase in users, 79% more sessions, and 45%... more page views in March 2021 over March 2020. Ballard moved from a non-transactional catalog to a full ecommerce site. The platform enabled B2B pricing and automated membership roles. This improved the buying experience for their B2B and DTC customers.
BigCommerce helped Videopro increase revenue by 38%. Videopro saw a 21.5% rise in customers and a 12% boost in average... order value after switching to BigCommerce. The company needed a platform to support both B2B and B2C sales and enable custom integrations. BigCommerce’s open ecosystem allowed Videopro to use tools like Klaviyo, Algolia, and Akeneo for a better customer experience. Videopro’s digital transformation led to strong growth and ongoing optimization.
BigCommerce B2B Edition helped Videcon rebuild its ecommerce after losing its old system. Videcon integrated BigCommerce with NetSuite to manage... 40,000 products and millions of price combinations. Trade customers can now apply, get approved, and order in 20–40 minutes. Videcon saw a 217% increase in ecommerce conversion rates. Customer acquisition costs dropped by 93%.
BigCommerce helped Music Direct cut average page load time by 11. 29% and server response time by 73%. The company...switched from DotNetNuke and Hotcakes due to platform limitations and reliability issues. With BigCommerce, Music Direct saw a 43% increase in conversion rate. The ecommerce platform offered easy customization and strong developer tools. Music Direct now delivers a better online shopping experience for audio equipment and vinyl records.
Manufacturing Case Studies and Customer Success Stories with BigCommerce
Sellars Absorbent Materials
- Manufacturing
- Medium
Milwaukee, USA
BigCommerce B2B Edition helped Sellars Absorbent Materials automate complex pricing and streamline B2B ecommerce. The company saw a 12% increase... in online B2B sales and reduced cart abandonment by 25%. Automated workflows saved the team 15 hours per week. Customers now enjoy a smoother checkout and better user experience. Sellars launched the new platform in under four months, supporting future growth.
Prime-Line used BigCommerce to unify two brands on a single ecommerce platform. They replaced manual order processing with automated B2B... workflows and enabled a shared cart for cross-brand shopping. The new system reduced operational overhead and made content updates faster. Prime-Line increased B2B order volume and built a scalable foundation for both B2B and DTC growth. The company now manages multiple brands from one control panel, supporting future expansion.
Berlin Packaging used BigCommerce to boost web leads by 2,696% year over year. The company saw a 27% increase in... conversion rate and a 21% rise in time on site. They integrated their proprietary ERP with BigCommerce using custom APIs. This allowed customers to view credit limits and balances online. The new platform improved user experience and streamlined B2B operations.
Sports Case Studies and Customer Success Stories with BigCommerce
Kokatat
- Sports & Outdoors
- Medium
BigCommerce helped Kokatat boost online sales with a 12. 76% increase in revenue and a 33% rise in conversion rate....Kokatat switched from Magento 1 to BigCommerce to reduce technical debt and improve site performance. The new ecommerce platform made it easier to update content and support product customization. Customers can now personalize dry suits online with nearly 100 options. The site delivers a better user experience and supports Kokatat’s content-rich brand.
BigCommerce helped Combat Corner boost site speed by 431%. The company saw a 604% improvement in Speed Index and a... 328% improvement in First Contentful Paint. Combat Corner switched to BigCommerce for a more reliable and customizable ecommerce platform. The move to a headless solution made site management easier and improved user experience. Combat Corner now serves both B2B and B2C customers in the combat sports equipment market.
BigCommerce helped Mizuno USA move to a composable commerce platform. Mizuno wanted to be more agile, flexible, and offer more... personalized promotions. With BigCommerce and Mira Commerce, they replaced their old tech stack. Mizuno saw a 12% increase in average order value. Checkout time dropped by 90%. Time to launch site content and campaigns fell by 40%.
Construction Case Studies and Customer Success Stories with BigCommerce
MKM Building Supplies
- Construction
- Large
Hull, UK
BigCommerce helped MKM Building Supplies transform its B2B ecommerce. MKM saw a 75% faster page load speed and an 82%... increase in revenue just four weeks after launch. The new headless architecture unified online and offline experiences. Site traffic rose by 42%, and average order value jumped from £95 to £137. MKM now delivers a seamless, mobile-first journey for its customers.
BigCommerce helped MKM Building Supplies transform its B2B ecommerce. MKM saw a 75% improvement in average page load speed, a... 42% increase in site traffic, and an 82% uptick in revenue four weeks after launch. The company moved away from outdated technology to a headless ecommerce solution. This change created a seamless, mobile-first customer experience and improved online operations.
Stanford Medicine Gift Shop
- Hospital & Health Care
- Large
Stanford, USA
Stanford Medicine Gift Shop used BigCommerce to launch an online store in just weeks after COVID-19 forced their physical shop to close. The team integrated... Lightspeed POS and Mailchimp, enabling seamless inventory sync and digital marketing. BigCommerce’s user-friendly tools allowed staff with no web experience to manage over 14,000 SKUs and serve a wide audience. The shop saw a 40% increase in revenue and a 12% rise in transactions. The online store now processes over 300 orders monthly and supports internal hospital needs.
Stanford Medicine Gift Shop
- Hospital & Health Care
BigCommerce helped Stanford Medicine Gift Shop move online fast when COVID-19 closed their physical store. The team needed a simple,... reliable ecommerce platform. BigCommerce let them launch quickly without a developer. They synced inventory with Lightspeed POS. The shop saw a 40% increase in revenue, sold 37,000 items, and had a 12% increase in transactions. The online store now serves patients, staff, and families who can't visit in person.
Automotive Case Studies and Customer Success Stories with BigCommerce
BB Wheels
- Automotive
- Small
BigCommerce helped BB Wheels grow their online automotive business. BB Wheels needed a platform for a large, complex product catalog.... Shopify and Magento were too limited or expensive. BigCommerce offered an affordable, easy-to-use ecommerce solution. BB Wheels saw a 63% increase in conversion rate, 34% more revenue, and 8% more customers after switching.
BigCommerce helped TheBattery. com grow online sales fast. NEB struggled to reach consumers with their old ecommerce site, getting only...five orders in three years. HATCH and NEB used BigCommerce to relaunch the site. In 10 months, online revenue grew from $0 to $1 million. Monthly orders reached 700–800 within a year. Average order value tripled in 12 months. BigCommerce made it easy to connect with other tools and scale the business.
Laser Clinics
- Health, Wellness And Fitness
- Large
Sydney, Australia
BigCommerce helped Laser Clinics launch in four global markets in just six weeks. The new platform unified booking and buying,... making it easier for customers to book and purchase treatments online. Laser Clinics saw up to 8% of bookings convert to checkout in the same session and a 5% increase in average transaction value in some markets. The migration handled 10x peak retail traffic with no disruptions. Laser Clinics won the Emerging Innovator APAC award for its digital transformation.
Erskine Dental
- Health, Wellness And Fitness
- Small
Sydney, Australia
BigCommerce helped Erskine Dental grow revenue by 51% and orders by 40%. The company moved from manual order entry to... a self-service B2B ecommerce platform. B2B buyers now see real-time inventory, contract pricing, and account details. Internal teams spend less time on manual tasks and more time supporting key accounts. Customer count increased by 35% and conversion rate improved by 11.5%.
Consumer Services Case Studies and Customer Success Stories with BigCommerce
United Aqua Group
- Consumer Services
- Medium
BigCommerce helped United Aqua Group boost customers by 284%. The company saw a 539% increase in conversion rate and a... 336% rise in revenue after switching from NuORDER. United Aqua Group needed a B2B ecommerce platform with better site speed, customization, and reliability. BigCommerce delivered a more consumer-like experience for its 305 members, improving online ordering and business growth.
Wreaths Across America
- Non Profit Organization Management
- Small
Columbia Falls, USA
Wreaths Across America used Catalyst by BigCommerce to modernize its digital operations. The non-profit faced complex order management and heavy... manual workloads due to thousands of sponsorship groups and locations. By implementing Catalyst, they improved data mapping, integrated systems, and redesigned the checkout process. This led to a 20% increase in average order value, a 251% boost in conversion, and over 35,000 manual corrections eliminated each year. Staff and volunteers now have better visibility and control, making it easier to support their mission nationwide.
Computer Software Case Studies and Customer Success Stories with BigCommerce
Wilcom (Hatch Embroidery)
- Computer Software
- Medium
Sydney, Australia
BigCommerce helped Wilcom launch Hatch Embroidery’s new ecommerce store. The team needed a secure, easy-to-use SaaS platform after facing costly... security issues on their old system. BigCommerce enabled multi-currency sales, API integrations, and seamless data migration. Wilcom saw a 220% increase in conversion rate after switching. The platform’s features let the marketing team manage content and campaigns with less IT help.
Restaurants Case Studies and Customer Success Stories with BigCommerce
VIP Supply Co.
- Restaurants
- Small
USA
BigCommerce B2B Edition helped VIP Supply Co. launch a new ecommerce site in just four months. The company integrated inventory,... accounting, tax, and payment systems for unified operations. VIP Supply Co. now serves 1,800 restaurants and manages over 1,100 SKUs. The platform supports complex B2B account structures and custom workflows for restaurant buyers. This enabled VIP Supply Co. to reach larger regional chains and build a strong digital foundation for growth.
Publishing Case Studies and Customer Success Stories with BigCommerce
Group Publishing
- Publishing
- Medium
Loveland, USA
BigCommerce helped Group Publishing grow online revenue by 40-50% after migrating from a legacy platform. The company needed a solution... for both B2B church accounts and direct-to-consumer sales. BigCommerce B2B Edition enabled multi-user church accounts and integrated with NetSuite using APIs. Payment capture was delayed until order fulfillment, matching Group Publishing's workflow. Ecommerce became the main growth channel, supporting both church and consumer buyers.
Education Case Studies and Customer Success Stories with BigCommerce
Aviation Supplies & Academics (ASA)
- Education
- Small
Newcastle, USA
BigCommerce helped ASA modernize its ecommerce by replacing manual, paper-based order processes. ASA integrated BigCommerce with Acumatica ERP for real-time... inventory control and seamless B2B and B2C operations. The new platform enabled self-service distributor ordering, improved mobile shopping, and streamlined digital product delivery. ASA saw a 41% increase in online orders, a 37.5% rise in average order value, and an 85% boost in shopping engagement. Customer service improved, and operational costs dropped.
Other Industry Case Studies and Success Stories with BigCommerce
UPLIFT Desk
- Furniture
- Medium
Austin, USA
UPLIFT Desk used Catalyst by BigCommerce to speed up their ecommerce site. They cut desk configurator load times to 2–7... seconds. Site updates that took weeks now take just hours. The team saw higher conversions and better sales right after launch. Lighthouse scores and SEO improved. Fastlane by PayPal made checkout easier for customers.
Marshall Wolf Automation
- Industrial Automation Distributor
BigCommerce B2B Edition helped Marshall Wolf Automation move from a slow, hard-to-manage legacy platform. The company needed a flexible ecommerce... solution to support modern B2B sales. BigCommerce delivered built-in B2B features like quoting, customer-specific pricing, and Net 30 terms. Marshall Wolf Automation reclaimed 25-30% of time from platform maintenance and saved over 100 hours each year. The new platform made operations easier and improved the buying experience.
BigCommerce helped Karava modernize its B2B ecommerce. Karava needed a flexible platform to support complex product options and improve the... buying experience for wholesalers and distributors. The company worked with Sofokus to launch a headless BigCommerce store. Now, 60% to 70% of orders are exported, and customers can see stock levels and pricing. Karava's new online shop is reliable and easy to use for B2B buyers.
BigCommerce helped GlassCraft Door Company build a strong online presence. The company needed a flexible ecommerce platform to support its... B2B2C model and serve distributors. BigCommerce offered the customization and features they needed. With help from EYStudios, they launched a new site. As a result, sales grew by 150%, online orders rose by 220%, and 88% of customers now engage online.
AHP Dental & Medical
- Health, Wellness And Fitness
BigCommerce helped AHP Dental & Medical upgrade from a manual, inefficient ecommerce system. The company needed a scalable B2B platform... to automate processes and support growth. By integrating BigCommerce with their ERP, they streamlined operations and improved the user experience. As a result, 75% of transactions now happen through the website, saving $60,000 a year and 15 hours of work each day.
Waterco Modernizes B2B Ordering with BigCommerce, Improving Ordering ...
Sydney, Australia
Waterco has modernized its B2B ordering process by adopting BigCommerce's platform, replacing manual phone and email orders with a digital self-service system. This transition supports... over 45,000 products, enhancing operational efficiency and customer convenience. The new platform integrates with Epicor ERP, streamlining operations and improving the purchasing experience for Waterco's global customers.
Waterco Modernizes B2B Ordering with BigCommerce, Improving
Sydney, Australia
Waterco, a global manufacturer of swimming pool products, has modernized its B2B ordering process by adopting BigCommerce's platform. This transition from... phone and email orders to a self-service online experience enhances operational efficiency and customer convenience. The platform supports over 45,000 products and integrates with Epicor ERP for streamlined operations.
Mountain Warehouse Launches Composable Ecommerce Store with BigCommerce ...
Mountain Warehouse has launched a new composable ecommerce store powered by BigCommerce, replacing its outdated system. This transition enhances scalability,... flexibility, and customer experience, enabling faster innovation and integration with third-party solutions. The new platform supports complex global operations, including custom checkout, multi-location inventory management, and advanced order handling.
Remington Industries Elevates Online Experience with Launch of BigCommerce B2B Edition
Remington Industries has upgraded its online store to BigCommerce B2B Edition to enhance the purchasing experience for B2B buyers. This upgrade offers... features like multi-user accounts, custom pricing, streamlined ordering, and self-service portals, aiming to simplify and improve the buying process for professional purchasers.